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Saving albums for offline

Saving albums for offline

Avatar of sharont5
Casual Listener
2016-05-02 01:52 PM

I'm having trouble with playing songs from saved albums when offline. I connect to wifi, download & save the albums I want yet even though the green arrow shows they're saved, as soon as phone is turned off/restarted & i lose connection the saved albums will not play offline.

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Avatar of Daniel
Community Legend
2016-05-02 11:25 PM
Do you have a cache cleaner installed at all?
Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
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Avatar of sharont5
Casual Listener
2016-05-02 11:36 PM

Not that I know of... but I don't really know what that is

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Avatar of Daniel
Community Legend
2016-05-02 11:38 PM

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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