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Shuffle Not Working?

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Shuffle Not Working?

Casual Listener

Seems like the shuffle function is not working in the android app.  If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist.  Droid X.

15 Replies
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Re: Shuffle Not Working?

Casual Listener

Same here. I'm using the latest(!?), version 0.5.3.56, and the shuffle function is not working!

The shuffle function have been working in earlier versions.

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Re: Shuffle Not Working?

Casual Listener

Same problem here. Shuffle "mode" on on a Samsung S Galaxy II. Doesn't work though...how to fix this??? Major problem for me.

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Re: Shuffle Not Working?

Casual Listener

Dear Spotify people, is there really nothing I can do?

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Re: Shuffle Not Working?

Community Legend

Have you tried a clean reinstallation of the app?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Shuffle Not Working?

Regular

Could it be the version?  I currently lost my shuffle button too.  I am on version 0.5.9.29 for my android (Galaxy SIII).  It was there & now it is gone.  I don't want to become a premium user if it has to do with upgrade.  Can we please get back our shuffle button?

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Re: Shuffle Not Working?

Music Fan

I am unable to use shuffle play on my Sony Z3 compact device using my free account.  

 

However, when I opted to try premium 7 days, my device can suddenly play music as normal.  Seems my account needs to be on Premium in order to play music on my mobile device.  Is this expected?  What happened to free account with shuffle play only and ads?  I actually don't mind the ads and shuffle play with limits skips.  Why do I need to be on Premium just to have music played?

 

I had been in contact with spotify support team for 2+ weeks, but still no reply, feeling like they are pretty much ignoring me now, which is kinda sad.

 

My support reference number : [ ref:_00DD0pxIW._5005717n1h6:ref ]

 

Any ideas on how to reach someone on Spotify?

 

Cheers.

 

SC.

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Re: Shuffle Not Working?

Newbie

same here! 

 

i can't shuffle play any music on my samsung galaxy s6 with a free account...

 

please help..

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Re: Shuffle Not Working?

Music Fan

Thanks HowiehowTW, its good to know it's not just me having this issue!  

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Re: Shuffle Not Working?

Music Fan
Hi all,

Any suggestions at all on how to proceed? No responses from the support team at all, starting to feel they don't care for their users...
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