Smart shuffle does not create a new mix/shuffle order

[#1]

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the same exact songs. This is a very recent issue. Happens on both liked songs and playlists.
Have tried eating cache, restating phone, force stopping app. App is up to date. Device: galaxy s23 ultra. Premium subscription

[#2]

Hi folks,

Thanks for all the replies We've forwarded all the info about these issues onto the appropriate team and they're looking into this further. Be advised however that we cannot say for certain at the moment when or if this is going to get addressed, but fingers crossed that this will be sooner rather than later.

Cheers!

[changbob]

Is Spotify even still alive? Nothing changed for the last 2 years... it is a shuffle, pls fix it.

[alexxxxxxxxxxxxx]

Hi,

This issue is not fixed. It still is occuring to me. Regular shuffle also is the exact same thing each time. It is so aggravating, why can't a several billion dollar company fix something as simple as this? Coding a randomizer is not difficult, it's like the first thing you learn in any beginner coding class. I feel like they're been no attempt to fix this. How could there be, it's been over 6 months since you said you and your team were working on it. **bleep**, make me a temp employee and I'll do it for you. I just want to listen to ALL my music.

[VOLDSTEEL]

Plan

Premium

Device

HP laptop

Operating System

Windows 11

My Question or Issue

Whenever smart shuffle is turned on for my playlist and when i select some other song in the same playlist while another song of that same playlist is playing, after playing it, it restarts the smart shuffle. Basically i get the same order of songs starting from the top of the shuffle queue every time i change a song. 

[patrixce]

Same issue there both under Windows + Android.

Android device shows a notification that I do have to connect to the Internet but indeed I'm connected as I can play songs OTA.

[patrixce]

I found a reason, but not a fix. As soon as there is a local file within the playlist, the issue described above shows up.

Removing the local file from the playlist allows smart shuffle, but the local file is not played anymore of course !

[VOLDSTEEL]

hmmm...let's hope spotify fixes it fast because smart shuffle isnt actually that bad

[QandaleDingle]

Plan

Premium

Country

UK

Device

Desktop

Operating System

Windows 11

My Question or Issue

if i enable smart shuffle in a playlist then start playing it will always play the exact same songs in the exact same order, it doesnt matter if its my liked songs or a different playlist.

The video attached shows normal shuffle working as expected at first but then after i turn on smart shuffle it plays the same song and has the same queue.

[FixItStupid]

I don't understand... How is it even a choice whether you will fix the feature or not. You guys put the feature into the software... Why wouldn't you fix it? FIX IT! DO YOUR JOB! YOU GUYS GET PAID BY US AND YOU WANT TO SAY " well we might fix it... but maybe not...." Get out of here with that nonsense. I've never heard of something so absurdly stupid. You guys have a broken feature so fix it. It's your job. Do your job.

[andrewz0]

Yes, I have the same problem. I use Spotify Smart Shuffle on several playlists, and the two problems are

1. It continues to recommend the same songs after I choose "remove recommendation" (icon is a circle with a minus in it)

2. It recommends identical songs to those already on my playlist, so it creates duplicates if I use "add to playlist" (icon is circle with plus in it).

The second problem is because the identical song is on multiple albums, but it's not hard to spot because they have identical name, identical artist, and identical play length. 

I use Spotify on Android and Windows. Yes, my apps are always up to date.

[#12]

When I am using Spotify through my Sonos speaker, I lose a lot of functionality. The smart shuffle doesn’t work. The same songs play every day. I have a playlist with 8 hours of songs, but often within 30 minutes I will get the same song served up three times. I am not able to click (-) to unlike a song. Only the arrow to skip will work. When I skip a song, Spotify will often play the last song again. I feel like I’m in Groundhog Day. I’m about ready to switch to pandora premium service. Spotify app works fine in car or with AirPods, but every article I’ve read about Sonos says how great they pair together. I disagree. Is this really only happening to me?!?

[VOLDSTEEL]

Is spotify going to fix this? It's been almost 2 years...What's the point of paying for premium if it doesnt even work properly

[ryndym]

Narrator: it wasn't sooner

[MusicListener12345]

No, I have the same problem, and no response from Spotify either. Not even an acknowledgement.