Downtime [Feb 14th 2026]: Android users getting an error when accessing playlists

[MihailY]

We’re seeing reports from Premium users on Android that they’re getting the error message “Something went wrong” when they try to access playlists.

[smukt]

Spoiler

Plan

Premium

Country

Philippines

Device

Oppo A78 5G

Operating System

Android 15

My Question or Issue

Just updated to Spotify 9.1.24.1723 and suddenly every playlist saved in my library gives me this message. (This is one example.)

Looking forward to this issue being resolved; thank you.

[Edit: Adding that I've cleared the cache and force stopped the app; on relaunch the error message still appears.]

 

 

[krzych53]

The same issue on Galaxy S24 Ultra with Spotify 9.1.24.1723

Can't open and play any saved/downloaded playlist.

The only working playlist is "Offline Backup"

[Matty1966]

Same here, 

All Playlist giving Error "Something went wrong" 

Android 15 

Germany 

Premium User. 

Happen after latest Update 

 

[Steamingzombies01]

I'm having the same issue with my OnePlus 12, with the liked list and all other playlists

[fukk444]

 same. pixel 8a. on beta and release version. only dj x works

[dre_1125]

Plan

Premium/student

Country

US

Device

Samsung Galaxy S23

Operating System

Windows 11/Android

My Question or Issue

I can access any custom playlist on Spotify and can only see artist albums. I can see it on my pc but not on my phone. Here are the things I tried to do, but still haven't worked:

• updating
• Restarting the phone
• uninstalling and reinstalling
• clear cache
• not longer a beta tester
• checking network connection
• logging out 3 times and logged in
• make a new playlist (can't even access it)
• downloading the playlist
• making sure offline access is on
• making sure every account is synced and linked

So far ive been getting nothing but this screenshot of my playlist or any custom playlist. What should I do in this scenario, because it was completely fine yesterday?

[dre_1125]

Hey im also having the same issue with my Samsung Galaxy S23. I am a premium student member though. 

[smmiles]

I'm having the same error on my Samsung S22+. Tried clear cache, clear data,  uninstall, reboot, reinstall multiple times.  Also tried changing password. Playlists are fine from desktop. 

[Matty1966]

I uninstalled the beta and left the beta channel. 

Installed the stable Version and everything is working again. 

The downside of it, have to download all Playlists again. 

[Snake13]

Hello, I've had the same problem since yesterday. I've already tried everything the previous poster suggested. All without success.