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Ongoing Issues

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[iOS] Playlists not showing playlist creators after latest update

Hey folks! We noticed that playlists are not showing playlist creators after the latest update on iOS.This is being looked into  

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  • Moderator
  • Moderator
  • Hey folks!   We noticed that playlists are not showing playlist creators after the latest update on iOS. This is being looked into 🙂    
  • mitchieswizzle
  • Newbie
  • 2323 Views
  • 9 comments
  • 38 likes
  • iOS
    Your Library
  • Under investigation
  • 2323 Views
  • 9 comments
  • 38 votes

Cannot move playlists within folders and/or the folders themselves via drag-and-drop.

We've received reports across multiple threads that rearranging playlists within folders and/or the folders themselves via dragging and dropping does not work as expected on the Desktop app. In most cases, nothing happens when trying to rearrange the...

  • Moderator
  • Moderator
  • We've received reports across multiple threads that rearranging playlists within folders and/or the folders themselves via dragging and dropping does not work as expected on the Desktop app. In ...
  • kennia_boy
  • Casual Listener
  • 681 Views
  • 21 comments
  • 13 likes
  • Desktop
    Your Library
  • Under investigation
  • 681 Views
  • 21 comments
  • 13 votes

Can't Play Downloaded Songs When Offline

We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to the internet, same songs can be played without issu...

  • Moderator
  • Moderator
  • We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to ...
  • Brian-P-MI
  • Visitor
  • 134756 Views
  • 607 comments
  • 1836 likes
  • Premium
    Your Library
  • Under investigation
  • 134756 Views
  • 607 comments
  • 1836 votes

Downtime September 8th, 2023: Home page not loading/updating

Hey everyone, We're experiencing some issues with the Home page not loading/updating on multiple devices and platforms.

  • Moderator
  • Moderator
  • Hey everyone,   We're experiencing some issues with the Home page not loading/updating on multiple devices and platforms.
  • aplefriter
  • Casual Listener
  • 1826 Views
  • 5 comments
  • 9 likes
  • Your Library
  • Fixed
  • 1826 Views
  • 5 comments
  • 9 votes

[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this issue, m...
  • David_1989
  • Newbie
  • 61655 Views
  • 389 comments
  • 1088 likes
  • Mobile
    Your Library
  • Not Right Now
  • 61655 Views
  • 389 comments
  • 1088 votes

Liking songs doesn't sync between the mobile and the desktop app

We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the liked songs on the mobile app). This is being investigate...

  • Moderator
  • Moderator
  • We've received reports that when liking song from the mobile app, it won't appear in the Liked Songs on the desktop app and vice versa (liking a song from the desktop app doesn't add it to the l...
  • LSTARR
  • Newbie
  • 18374 Views
  • 113 comments
  • 306 likes
  • Your Library
  • Fixed
  • 18374 Views
  • 113 comments
  • 306 votes

Refresh button for Recommended songs section not working properly

Hey folks, We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, and sometimes it just doesn't do anything at all. The list is ...

  • Moderator
  • Moderator
  • Hey folks,   We're receiving reports about the Refresh button under the Recommended songs section under a playlist not working properly. Sometimes it just shuffles the already listed songs, ...
  • Mihail
  • Spotify Legend
  • 21503 Views
  • 82 comments
  • 266 likes
  • Your Library
  • Fixed
  • 21503 Views
  • 82 comments
  • 266 votes

Mobile app isn't showing album covers in Your Library

Hey folks, We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this issue, make sure to add your +Vote to this thread.

  • Moderator
  • Moderator
  • Hey folks,   We are receiving reports from multiple users saying that their mobile app isn't showing album covers in Your Library. This is being investigated. If you're experiencing this i...
  • christopher_se
  • Newbie
  • 29559 Views
  • 77 comments
  • 153 likes
  • Your Library
  • Fixed
  • 29559 Views
  • 77 comments
  • 153 votes

Issue with the playlist ”your episodes”

Plan Premium Country Sweden Device iPhone X Operating System iOS 14 My Question or Issue The playlist ”my episodes” is showing that it contains 1 episode (1 avsnitt) but when openign the playlist it is empty. By adding another episode it says 2 episo...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone X Operating System iOS 14   My Question or Issue The playlist ”my episodes” is showing that it contains 1 episode (1 avsnitt) but wh...
  • Ver
  • Spotify Legend
  • 13801 Views
  • 72 comments
  • 127 likes
  • Mobile
    Your Library
  • Fixed
  • 13801 Views
  • 72 comments
  • 127 votes

Podcast episodes in Queue not playing automatically

Hey everyone, We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes queued one after the other, the second one gets skipped. If the...

  • Moderator
  • Moderator
  • Hey everyone,   We're receiving reports about podcast episodes not playing automatically one after the other in Your Episodes, playlists, Queue and the show itself. If there are 2 episodes q...
  • M0MI
  • Casual Listener
  • 11727 Views
  • 154 comments
  • 83 likes
  • Your Library
  • Fixed
  • 11727 Views
  • 154 comments
  • 83 votes

"Missing Playlist" when clicking on "Go to Song Radio"

Plan Premium Country Austria Device OnePlus 5T Operating System Android 10 My Question or Issue When clicking on "Go to Song Radio" on any song, I get the error "Missing Playlist. The playlist is no longer valid. Please try another one". I don't have...

  • Casual Listener
  • Plan Premium Country Austria Device OnePlus 5T Operating System Android 10   My Question or Issue When clicking on "Go to Song Radio" on any song, I get the error "Missing Pl...
  • Mario
  • Spotify Legend
  • 11816 Views
  • 40 comments
  • 36 likes
  • Mobile
    Your Library
  • Fixed
  • 11816 Views
  • 40 comments
  • 36 votes

Users unable to leave Blend playlists

Hey folks, We've received some reports that users are unable to leave Blend playlists clicking off the green heart or using the playlist menu. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that users are unable to leave Blend playlists clicking off the green heart or using the playlist menu.    This is being invest...
  • mimi_rabbit1414
  • Newbie
  • 5582 Views
  • 19 comments
  • 17 likes
  • Your Library
  • Fixed
  • 5582 Views
  • 19 comments
  • 17 votes

Discover Weekly not playing, and endlessly loads

We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.

  • Moderator
  • Moderator
  • We've received reports about Discover Weekly not playing for some folks, and it also seem to endlessly load.
  • gerd94706
  • Newbie
  • 3526 Views
  • 14 comments
  • 15 likes
  • Your Library
  • Fixed
  • 3526 Views
  • 14 comments
  • 15 votes

[Android] Can't access or play podcasts in Your Library

Hey folks, We're receiving reports that trying to access or play the podcasts in Your Library will return an error message. We’ve passed the available info on to the relevant team so they can look into it. In the meantime, would you mind trying the f...

  • Spotify Legend
  • Hey folks,   We're receiving reports that trying to access or play the podcasts in Your Library will return an error message.    We’ve passed the available info on to the relev...
  • johnsonwi
  • Visitor
  • 9393 Views
  • 36 comments
  • 47 likes
  • Android
    Podcasts
    Your Library
  • Fixed
  • 9393 Views
  • 36 comments
  • 47 votes

Discover Weekly playlist not accessible

We've received reports from users having trouble opening their Discover Weekly. This appears to be happening across all platforms (Android, iOS, desktop, and the Web Player). This is currently being investigated.

  • Community Legend
  • We've received reports from users having trouble opening their Discover Weekly. This appears to be happening across all platforms (Android, iOS, desktop, and the Web Player).   This is curre...
  • Bittencourt
  • Spotify Star
  • 2149 Views
  • 45 comments
  • 5 likes
  • Android
    Desktop
    Your Library
  • Fixed
  • 2149 Views
  • 45 comments
  • 5 votes

[Desktop] Unable to add more than 50 tracks to a playlist

Hey folks, We're receiving reports from users confirming they can't add more than 50 tracks from an Album to a Playlist. This happens on desktop devices and mainly applies to Albums including more than 50 tracks, such as audiobooks for example. If yo...

  • Spotify Legend
  • Hey folks,     We're receiving reports from users confirming they can't add more than 50 tracks from an Album to a Playlist. This happens on desktop devices and mainly applies to A...
  • Xenia
  • Moderator
  • 1875 Views
  • 16 comments
  • 14 likes
  • Desktop
    Your Library
  • Fixed
  • 1875 Views
  • 16 comments
  • 14 votes

Removing currently playing song from a playlist and reordering the queue breaks it

Hey everyone, We've received reports that removing the currently playing song from the playlist and reordering the queue breaks it. Thanks to @qiiwexc for providing a video of the issue!

  • Spotify Legend
  • Hey everyone,   We've received reports that removing the currently playing song from the playlist and reordering the queue breaks it.   Thanks to @qiiwexc for providing a ...
  • Mihail
  • Spotify Legend
  • 5831 Views
  • 6 comments
  • 10 likes
  • Other
    Your Library
  • Not Right Now
  • 5831 Views
  • 6 comments
  • 10 votes

Downtime July 21 2022: Discover Weekly not showing up.

Hello everyone, We've received reports about the Discover Weekly playlist not being visible if not followed. It can't be searched for and it might not appear in the Home, Made for You and Discover Something New sections.

  • Moderator
  • Moderator
  • Hello everyone,   We've received reports about the Discover Weekly playlist not being visible if not followed.   It can't be searched for and it might not appear in the Home, M...
  • OscarDC
  • Moderator
  • 615 Views
  • 2 comments
  • 2 likes
  • Your Library
  • Fixed
  • 615 Views
  • 2 comments
  • 2 votes

Your Library doesn't show filters correctly in Left-to-Right languages

Hey folks! We've been getting reports that when switching language to a Left-to-Right language, labels on top of Your Library that users can tap on to filter contents overlap on the right and don't slide if you try to swipe. If you experience this is...

  • Moderator
  • Moderator
  • Hey folks!   We've been getting reports that when switching language to a Left-to-Right language, labels on top of Your Library that users can tap on to filter contents overlap on the r...
  • Roni_a_b
  • Newbie
  • 879 Views
  • 8 comments
  • 3 likes
  • Your Library
  • Fixed
  • 879 Views
  • 8 comments
  • 3 votes