Spotify Premium stops playing songs after a few minutes

[DobyTang]

Hi

I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account.

For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 at random.

I have

- removed the app

- cleared the cache

- redownloaded for off line a play list

No change in behavior except the duration the song plays..

I'm running Spotify 0.7.4.610.gd7332b3 (just redownloaded from app store)

I have no anti-virus installed (as per previous thread) and this appears to have started at random recetnly.

I was using it during training and it work without issue for 30-40 minutes in the summer, so at a loss as to why it now fails.

Any ideas ?

[Peter__]

What country are you in?

[DobyTang]

Ireland.

Note this was working perfectly for a few months now. It's only a recent problem

[Joe]

Same song every time? Are you using the Spotify home screen widget?

[DobyTang]

I am using the spotify App every time

All songs appear affected - whether I try off line (downloaded) or on line mode (streaming)

Currently I have downloaded the Imagine Dragons - Night Visions  album as a playlist

- all songs present

- select playlist

- Radioactive - 2:30

- Tiptoe - 2:40

- It's Time - 3:10

- Demons - 2:35

When each of the above songs paused, I pressed next track to get an accurate timing.

If I press play the song resumes, but then stops in the next song at some random period.

Earlier I was playing the HIIT playlist streaming - same issue. Each song would pause and I could skip or continue only for the next song to do the same thing.

[DobyTang]

Saw this in a post on a similiar issue - nice Question list so including here

What are the steps you took to get to the error/issue?
1. I open Spotify on Android
2. I select a downloaded playlist
3. I click "Shuffle & Play" or "Play"
4. A song plays - then stops at randome period between 2:40 and 3:30min


What I expected to happen
The playlist plays through


Did you restart your device when troubleshooting?
Yes

Did you read the connection troubleshooting tips?
Yes, also cleared data, cleared cache, deleted path, re-installed and re-downloaded playlist in different quality already.

Your device
Samsung Galaxy III (I9000)

Device’s Operating System
4.1.2 Kernal 3.0.31-1314436 Native OS

What type of account do you have?
Premium

Space left on your device
11GB Phone - 29.7GB SD Card

Space left on your SD card (if applicable)
11 GB

Space left on your External SD card (if applicable)
29.7 GB

Is your device rooted?
No

Are you using a custom ROM, if so which one, exactly?
no

Did you set your external SD card as storage location?
no

Did you manually install an older version before installing the latest version from the Play Store?
no

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
Yes

If you said "No", when does the issue not occur?
n/a

My mobile Spotify version
0.7.4.610.gd7332b3

My desktop Spotify version (if applicable)
n/a in this case.

My mobile provider and country
Meteor Ireland

Do you have a Spotify (non-Facebook) login?
no

Are you logging in with Facebook or with your Spotify login details?
Facebook login

Do you have any screenshots you can attach to more clearly explain your issue?
no

[DobyTang]

and lastly, should have mentioned it in other Q&A

I have an iPhone 4s, with Spotify also with login via Facebook

No issue there, works fine. So it's only happening on my Android mobile device for some reason.,

[Joe]

Have you tried a different music player to see it you get the same thing happening?

[DobyTang]

Good call.

I was so used to spotify as my favourite player I don't use anything else.

So can confirm that Spotify & Poweramp and native music player all suffer the same problem - stopping at random.

I guess I mark this one as closed as its not a spotify only issue, however if anyone has any ideas I more than welcome them.

[Joe]

So either something in your power settings or another app is causing this to happen. Should be pretty easy to track down now and I'd start with any battery save, task management or battery apps 🙂

[Peter__]

Can you try disabling WiFi optimization in the android settings and also turning off bluetooth if its active and see if that makes any difference?

[DobyTang · Accepted solution]

Hi Peter

Wifi/Bluetooth are normally disabled.

What I did find (in searching if Samsung SIII's had an issue) was folks complained about Google Play services.

- So went to running services, any I stopped all player type services - native, Pandora, Spotify - it looked like there was 4 of them in total.

Now I have run through nearly 35 minutes of music un-interrupted. It's like a whole new world has opened up.

So my solution to the problem is see how many music services are running

- as of year I had not deleted google play services, as I assume I have self inflicted this problem......(for now).

[Peter__]

Thanks for sharing your solution! 🙂