Spotify app on Moto G5 plus keeps crashing

[tom2881979]

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the app out of this loop is restarting my smartphone. This is just annoying. The really horrible side-effect is that sometimes after such a crash and restart, the app forgets everything I saved locally. The data is still on the device, but the app somehow doesn't see it. As I go out camping a lot, with no internet connection, this then renders me unable to listen to any music!

I've tried disconnecting from and reconnecting to Spotify, I've tried re-installing the app. It just keeps happening.

Also I've noticed that despite that I've told the app to save data to the 128 GB SD-card mounted in my phone, the app still takes up appr. 8 GB on the internal memory in addition to appr. 10 GB on the SD-card.

I'm starting to get desperate. Help me Obi Wan Kenobi, you're my only hope!

[shevaneltake2]

Same here I have the same annoying issue and maybe the unique solution is waiting for an update

[Joshua010]

Got the same problem at my phone. Got the phone for a week now.

It's annoying.. please help

[tom2881979]

I found out it only crashed after I used a very heavy app on my phone (a
game). So I completely removed the Spotify-app from my phone (including
removing remaining files by hand). Did a fresh install, never played that
particular game again and I haven't had the problem since. Good luck.