Spotify deletes the songs I downloaded

[hannah_superpeg]

When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm paying for a lot of trouble
Samsung 5
Spotify Premium

[Catee]

Hi!

That's weird!

Some things you can always do to fix your problem are:

• Restarting Spotify
• Relogging into Spotify
• Restarting your device
• Reinstalling Spotify

Let me know if those work for you, and I'll be happy to help troubleshoot if they don't!

-Cate