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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854812 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854812 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20497 Views
  • 3 replies
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  • 20497 Views
  • 3 replies
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"This song is not available" but it totally is

This isn't really a _problem_ per se, just a sort of odd behavior --Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but the song will start playing regardless. System info: A...

  • Newbie
  • This isn't really a _problem_ per se, just a sort of odd behavior -- Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but t...
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

my spotify playlists have disappeared

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

  • Newbie
  • my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?
  • user-removed
  • Not applicable
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE?

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

  • Newbie
  • HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?
  • Maxim
  • Spotify Star
  • 817 Views
  • 1 replies
  • 0 likes
  • 817 Views
  • 1 replies
  • 0 likes

music stops if I get a WhatsApp message

Hi everyone,I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

  • Casual Listener
  • Hi everyone, I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks
  • TecnoInnovador
  • Casual Listener
  • 7130 Views
  • 6 replies
  • 0 likes
  • 7130 Views
  • 6 replies
  • 0 likes

Solved!! App not available in Play Store

Hi, I live in Portugal and I have dowloaded the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't let me. It says "This item isn't available in your country". Any idea...

  • Casual Listener
  • Hi,   I live in Portugal and I have dowloaded  the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't l...
  • TecnoInnovador
  • Casual Listener
  • 12473 Views
  • 3 replies
  • 0 likes
  • country
    play store
  • 12473 Views
  • 3 replies
  • 0 likes

No puedo ingresar a la cuenta

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la primer cuenta a la que ya no eh podido ingresar ya que e...

  • Newbie
  • Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la prime...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Spotify Freezing

Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.

  • Visitor
  • Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.
  • user-removed
  • Not applicable
  • 241 Views
  • 2 replies
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  • 241 Views
  • 2 replies
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Lastfm Kindle Fire?

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple music, which isn't supported by kindle fires).

  • Visitor
  • I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple mus...
  • 281 Views
  • 0 replies
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  • 281 Views
  • 0 replies
  • 0 likes

Crossfade not working for albums I've downloaded

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this before.Thanks!

  • Newbie
  • I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this...
  • Pidg3
  • Casual Listener
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

App keeps crashing on Nexus 6P device.

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...

  • Newbie
  • Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...
  • Mirkolino99
  • Newbie
  • 896 Views
  • 3 replies
  • 1 likes
  • 896 Views
  • 3 replies
  • 1 likes

Se me cambia el ecualizador solo

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que sea, se vuelve a poner el ecualizador normal, que n...

  • Newbie
  • Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que ...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

No Volume

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

  • Newbie
  • So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?
  • Bittencourt
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
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Solved!! HELP!!! My music keeps pausing after each song...

Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. It is very frustrating because when I listen to musi...

  • Casual Listener
  • Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. I...
  • bellafaziio
  • Casual Listener
  • 1099 Views
  • 3 replies
  • 0 likes
  • 1099 Views
  • 3 replies
  • 0 likes

Offlinemode doesn't work.

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She made a playlist and downloaded it so she could play ...

  • Newbie
  • Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She m...
  • iagvanbad
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Moving local files

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how there is the "local files" option?Thanks

  • Casual Listener
  • Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how t...
  • GionelIbarra
  • Casual Listener
  • 1446 Views
  • 4 replies
  • 0 likes
  • 1446 Views
  • 4 replies
  • 0 likes

Spotify closes sudenly

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

  • Newbie
  • I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?
  • osornios
  • Spotify Star
  • 245 Views
  • 1 replies
  • 1 likes
  • 245 Views
  • 1 replies
  • 1 likes

How do I find hidden playlist?

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

  • Newbie
  • How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!
  • Bittencourt
  • Spotify Star
  • 14331 Views
  • 1 replies
  • 0 likes
  • 14331 Views
  • 1 replies
  • 0 likes

Can't create playlist

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...

  • Casual Listener
  • Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...
  • dinomight
  • Spotify Star
  • 2855 Views
  • 5 replies
  • 0 likes
  • 2855 Views
  • 5 replies
  • 0 likes