Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210961 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561476 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463256 Views
575 replies
39 likes
Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora radio and iHeartRadio
Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora...
Community Legend
318 Views
1 replies
0 likes
After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it's super annoying. I just want to hear the whole al...
After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it...
Community Legend
359 Views
1 replies
0 likes
I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?
I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?
Community Legend
702 Views
4 replies
0 likes
I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing.When playing from a youtubechannel there is no problem.When playing from spotify to my cheap old 'rockbox brick' bluetoothplayer it also works perfect. can ...
I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing. When playing from a youtubechannel there is no problem. When playing from spotify to my cheap old ...
339 Views
0 replies
0 likes
Sempre que vou tentar assinar o Premium,aparece esse erro !Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes.Alguém pode ajudar ?
Sempre que vou tentar assinar o Premium,aparece esse erro ! Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes. Alguém pode ajudar ?
Casual Listener
2181 Views
10 replies
3 likes
Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehrWas soll ich tun ?
Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehr Was soll ich tun ?
Newbie
519 Views
1 replies
0 likes
Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile data. This has cost me £26 in a few minutes! I don't k...
Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile dat...
Community Legend
725 Views
3 replies
0 likes
I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself
I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself
Community Legend
649 Views
5 replies
0 likes
It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;
It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;
Community Legend
2176 Views
2 replies
0 likes
Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albums, playlists and profiles, it says : " Ooops, something went wron...
Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albu...
354 Views
0 replies
0 likes
Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no puedo escuchar mi musica tranquilo porque me la quita o...
Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no pued...
330 Views
0 replies
1 likes
I can't reach the payment page because i got an error everytime that i select my plan:
I can't reach the payment page because i got an error everytime that i select my plan:
339 Views
0 replies
0 likes
I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this headache
I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this head...
Newbie
1858 Views
2 replies
7 likes
As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically, but the android app does not, which is super annoy...
As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically,...
Community Legend
356 Views
1 replies
0 likes
Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole ongelmaa, ohjelmasta on uusin versio.
Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole o...
350 Views
0 replies
0 likes
cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy
cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy
Newbie
527 Views
2 replies
0 likes
Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 it looks like the app logs out and restarts and it never plays....
Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 ...
Community Legend
984 Views
2 replies
0 likes
https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/I followed the instructions but I get the errors that I took screenshots about.Edit: I can listen on my desktop.
https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/ I followed the instructions but I get the errors that I took screenshots about. Edit: I can listen on my desktop.
348 Views
0 replies
0 likes
When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby.I do not own any Chrome Cast and none is connected to my wifi. What is going on?I checked the router, and it's only me who is connected.Also, already changed passw...
When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby. I do not own any Chrome Cast and none is connected to my wifi. What is going on? I checked the router, and it...
Casual Listener
4118 Views
4 replies
1 likes
When i click it, it gives me blank/black screen and no sound/music.
When i click it, it gives me blank/black screen and no sound/music.
273 Views
0 replies
0 likes
