Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and spotify stream through headset is fine. Only a sli...
As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and...
Not applicable
491 Views
2 replies
0 likes
On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.
On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.
325 Views
0 replies
0 likes
hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected offline devices but this did not help either.what should I d...
hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected ...
Newbie
1589 Views
5 replies
0 likes
I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the way through then skip to the next song. Needless t...
I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the...
Newbie
378 Views
2 replies
0 likes
I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, favorite, or song opions.I've tried everything from ...
I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, f...
Community Legend
487 Views
4 replies
0 likes
Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...
Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...
197 Views
0 replies
0 likes
Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any ideas? Thanks!
Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any idea...
Gig Goer
931 Views
6 replies
0 likes
For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix to this?
For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix ...
Community Legend
589 Views
3 replies
0 likes
tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en el cual todo esta en orden actualizaron la informac...
tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en ...
Spotify Star
13657 Views
1 replies
0 likes
When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...
When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...
Casual Listener
774 Views
4 replies
0 likes
I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean the quality of the song will lower as well?
I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean t...
Gig Goer
5538 Views
2 replies
0 likes
Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...
Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...
Casual Listener
394 Views
2 replies
0 likes
Hi,Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my laptop does.Any suggestions are greatly appreciated.Best...
Hi, Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my lap...
Community Legend
404 Views
1 replies
0 likes
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC starts, Music stopps playing.Case 2 Musik is playing over an ...
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC sta...
Regular
607 Views
4 replies
0 likes
I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every other app that need internet both on Wi-Fi and mobile ...
I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every oth...
Regular
1733 Views
14 replies
0 likes
Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.
Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...
Community Legend
1669 Views
3 replies
0 likes
For thoses interested in encryption apparently adpotable storage is encrypted.Please Read Appendix 4 - Why encrypt the SD cardhttps://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_confusion_regarding_storage_in/ *** I take no responsibil...
For thoses interested in encryption apparently adpotable storage is encrypted. Please Read Appendix 4 - Why encrypt the SD card https://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_co...
Roadie
1666 Views
4 replies
0 likes
Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.
Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...
279 Views
0 replies
0 likes
Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an account linked to facebook". I never had an account link...
Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an accou...
Spotify Star
884 Views
3 replies
0 likes
Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...
Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following pro...
Casual Listener
565 Views
2 replies
0 likes
