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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118874 Views

27 replies

4 likes

  • 118874 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239830 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239830 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600796 Views

79 replies

3 likes

  • 600796 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493131 Views

581 replies

42 likes

Account
Free
  • 493131 Views
  • 581 replies
  • 42 likes

Gapless playback not working on all albums

Hello,I was wondering if anyone can help with the issue I am having with gapless music.Most of the time it works fine but it seems there are a few albums where it does not work. I have crossfade set to 2s and have tried changing the crossfade length....

Regular

Hello, I was wondering if anyone can help with the issue I am having with gapless music. Most of the time it works fine but it seems there are a few albums where it does not work. I have crossf...

Prog_Drummer

Regular

2063 Views

4 replies

0 likes

  • 2063 Views
  • 4 replies
  • 0 likes

Can't listen to songs on free account

Cancelled my premium subscription and now I can't listen to songs with connected to internet. Any help?

Casual Listener

Cancelled my premium subscription and now I can't listen to songs with connected to internet. Any help?

Kyle8696

Casual Listener

1201 Views

2 replies

0 likes

  • 1201 Views
  • 2 replies
  • 0 likes

Spotify deleting downloaded songs

I'm having problems with Spotify app on android deleting my songs after they are downloaded. I have very limited wifi at the moment so I try to keep all of my big play lists offline (I have extremely slow Internet and a limited amount of data, ie. 3r...

Casual Listener

I'm having problems with Spotify app on android deleting my songs after they are downloaded. I have very limited wifi at the moment so I try to keep all of my big play lists offline (I have extremely...

Kirkshoe

Roadie

945 Views

3 replies

0 likes

  • 945 Views
  • 3 replies
  • 0 likes

downloads being deleted and downloaded music won't play

Hello, Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I tried to play my downloaded music Friday but it said an Int...

Newbie

Hello,   Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I...

Kirkshoe

Roadie

732 Views

1 replies

2 likes

  • 732 Views
  • 1 replies
  • 2 likes

Downloaded data deleted

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it redownloads all the songs, altought they are already d...

Casual Listener

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it red...

Kirkshoe

Roadie

998 Views

5 replies

1 likes

  • 998 Views
  • 5 replies
  • 1 likes

Solved!! Yamaha RX-V1075 - PROBLEM SOLVED

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as well as Spotify but yet Spotify will not work. I kno...

Casual Listener

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as w...

tugboatr

Casual Listener

2472 Views

1 replies

0 likes

  • 2472 Views
  • 1 replies
  • 0 likes

Spotify se para despues de algunas canciones

Spotify se para despues de algunas canciones, es decir se cancela, en un samsung grand prime sistema android.

Newbie

Spotify se para despues de algunas canciones, es decir se cancela, en un samsung grand prime sistema android.

borinquenatl

Casual Listener

1052 Views

3 replies

0 likes

  • 1052 Views
  • 3 replies
  • 0 likes

Stuck on Log in screen

Something is happening to my Spotify. For 2 days it has been saying I'm offline, which is not true. Then my downloaded songs started to turn grey and have become unplayable. Now I can't even log in. I use Facebook login and it just stays on "Please w...

Casual Listener

Something is happening to my Spotify. For 2 days it has been saying I'm offline, which is not true. Then my downloaded songs started to turn grey and have become unplayable. Now I can't even log in. ...

Joe

Community Legend

1683 Views

7 replies

0 likes

  • 1683 Views
  • 7 replies
  • 0 likes

I can't search music

The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??

Newbie

The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??

Joe

Community Legend

1427 Views

3 replies

0 likes

  • 1427 Views
  • 3 replies
  • 0 likes

Oops Something went wrong problem

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Casual Listener

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Joe

Community Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Search not working

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, whatever). Issue persisted after a reinstall.

Casual Listener

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, wha...

Joe

Community Legend

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Does not search for songs.

Hello everybody.My spotfy is not searching for any music or artist.It just appears "oops, something went wrong".can you help me please?

Newbie

Hello everybody. My spotfy is not searching for any music or artist. It just appears "oops, something went wrong". can you help me please?

Joe

Community Legend

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Android stops Spotify whenever I kill working apps

Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about my phone or the android version. It is directly abou...

Casual Listener

Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about m...

phadeon

Casual Listener

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Can't connect to internet on Samsung Galaxy s6 edge+ on cellular.

It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cache and so on but nothing seemed to work. When I came...

Newbie

It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cach...

Joe

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Can't start (connect) Spotify stream on Chromecast Audio

If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound, when connecting a new device.I'm on the newest Ap...

Newbie

If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound...

vikto_Or

Newbie

576 Views

1 replies

2 likes

  • 576 Views
  • 1 replies
  • 2 likes

cuenta familiar

Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me aparecen los botones de continuar u omitir

Newbie

Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Error messages when trying to watch Shows

Some users may find they get an error message when trying to watch video Shows on Spotify. Content providers demand digital rights management (DRM) protection against unauthorized viewing of some of their content. Because only newer OS’s can satisfy ...

Spotify

Some users may find they get an error message when trying to watch video Shows on Spotify.   Content providers demand digital rights management (DRM) protection against unauthorized viewing ...

Bashdavidson

Newbie

5095 Views

4 replies

2 likes

  • 5095 Views
  • 4 replies
  • 2 likes

Chromecast: login failed after returning from other app cast

The chromecast spotify app shows "login failed" if a user does this steps:1) opens spotify2) cast to chromecast3) go to any other app which supports cast (ie youtube)4) cast to chromecast from that app5) returns to spotify6) try to cast to chromecast...

Newbie

The chromecast spotify app shows "login failed" if a user does this steps: 1) opens spotify 2) cast to chromecast 3) go to any other app which supports cast (ie youtube) 4) cast to chromecast fro...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes