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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201624 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201624 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545889 Views

78 replies

3 likes

  • 545889 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453622 Views

571 replies

38 likes

Account
Free
  • 453622 Views
  • 571 replies
  • 38 likes

Spotify changes to suggested songs

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it's super annoying. I just want to hear the whole al...

Newbie

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it...

Joe

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Playlists suddenly gone

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Casual Listener

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Joe

Community Legend

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes

problem streaming to bluetooth B&O beolit15 player

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing.When playing from a youtubechannel there is no problem.When playing from spotify to my cheap old 'rockbox brick' bluetoothplayer it also works perfect. can ...

Newbie

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing. When playing from a youtubechannel there is no problem. When playing from spotify to my cheap old ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Premium

Sempre que vou tentar assinar o Premium,aparece esse erro !Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes.Alguém pode ajudar ?

Newbie

Sempre que vou tentar assinar o Premium,aparece esse erro ! Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes. Alguém pode ajudar ?

CarlosMaagno

Casual Listener

2085 Views

10 replies

3 likes

  • 2085 Views
  • 10 replies
  • 3 likes

Acount Premium Fehler

Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehrWas soll ich tun ?

Newbie

Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehr Was soll ich tun ?

StarkerFisch

Newbie

502 Views

1 replies

0 likes

Premium
  • 502 Views
  • 1 replies
  • 0 likes

Sudden massive data download while on mobile data

Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile data. This has cost me £26 in a few minutes! I don't k...

Casual Listener

Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile dat...

Joe

Community Legend

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

[Desktop] problem with of-screen help me please

I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself

Casual Listener

I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself

Joe

Community Legend

625 Views

5 replies

0 likes

  • 625 Views
  • 5 replies
  • 0 likes

Spotify taking up too much space

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Newbie

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Joe

Community Legend

2148 Views

2 replies

0 likes

  • 2148 Views
  • 2 replies
  • 0 likes

Reporting ads you find offensive

Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albums, playlists and profiles, it says : " Ooops, something went wron...

Newbie

Hi there,   I installed the App on my Samsung 4 Android  phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albu...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Usuario indeseado.

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no puedo escuchar mi musica tranquilo porque me la quita o...

Newbie

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no pued...

310 Views

0 replies

1 likes

  • 310 Views
  • 0 replies
  • 1 likes

PAYMENT

I can't reach the payment page because i got an error everytime that i select my plan:

Casual Listener

I can't reach the payment page because i got an error everytime that i select my plan:

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Superuser Contribution paid for premium. not working

I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this headache

Newbie

I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this head...

patrickt1966

Newbie

1823 Views

2 replies

7 likes

  • 1823 Views
  • 2 replies
  • 7 likes

Alphabetical Sorting in App is Different from Desktop version of Spotify

As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically, but the android app does not, which is super annoy...

Newbie

As the title suggests, the app sorts differently when sorted alphabetically than the desktop version of Spotify does. The desktop version excludes words like "a" or "the" when sorting alphabetically,...

Joe

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Kappaleet eivät soi

Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole ongelmaa, ohjelmasta on uusin versio.

Newbie

Laitan listan soimaan, niin joka toinen kerta "kappale ei ole saatavissa offline-tilassa" tai ohjelma pyörittää kappaleita alhaalla (kappale vaihtuu sekunnin välein, ei soi). Nettiyhteydessä ei ole o...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

log in

cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy

Visitor

cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared  patsy

Leed2451

Newbie

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Daily Mixes won't cast to my PS4 from Android phone

Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 it looks like the app logs out and restarts and it never plays....

Visitor

Is anyone else having this problem?  I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens.  On the PS4 ...

Joe

Community Legend

964 Views

2 replies

0 likes

  • 964 Views
  • 2 replies
  • 0 likes

I can't play a local file saved in my desktop

https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/I followed the instructions but I get the errors that I took screenshots about.Edit: I can listen on my desktop.

Casual Listener

https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/ I followed the instructions but I get the errors that I took screenshots about. Edit: I can listen on my desktop.

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Unknown available device shows up in android app.

When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby.I do not own any Chrome Cast and none is connected to my wifi. What is going on?I checked the router, and it's only me who is connected.Also, already changed passw...

Casual Listener

When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby. I do not own any Chrome Cast and none is connected to my wifi. What is going on? I checked the router, and it...

Zigge777

Casual Listener

4077 Views

4 replies

1 likes

  • 4077 Views
  • 4 replies
  • 1 likes

Problem with 30 minutes ads free music.

When i click it, it gives me blank/black screen and no sound/music.

Regular

When i click it, it gives me blank/black screen and no sound/music.

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

[All Android] Storage Area Not Found

Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping.

Newbie

Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping. 

Joe

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes