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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 22770 Views
  • 57 replies
  • 22 likes
  • 22770 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868208 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868208 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24294 Views
  • 4 replies
  • 0 likes
  • 24294 Views
  • 4 replies
  • 0 likes

Kan niet inloggen

Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify

  • Newbie
  • Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify
  • Hubo
  • Community Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

Solved!! Repeat Offline Playlists in Android App

Hi Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App? ThanksSteph

  • Casual Listener
  • Hi   Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App?   Thanks Steph
  • terryst
  • Casual Listener
  • 647 Views
  • 2 replies
  • 0 likes
  • 647 Views
  • 2 replies
  • 0 likes

Exiting App

Anyone know how to exit spotify on Samsung S7? The little X has vanished.

  • Newbie
  • Anyone know how to exit spotify on Samsung S7? The little X has vanished.
  • Joe
  • Community Legend
  • 652 Views
  • 2 replies
  • 0 likes
  • 652 Views
  • 2 replies
  • 0 likes

Retrieving music from SD card

Hi there,Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, it's doubling up on my sd card. How do I get spotify ...

  • Regular
  • Hi there, Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, ...
  • Joe
  • Community Legend
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Solved!! Does not save my songs

As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the screen shot. Please help what should I do?

  • Regular
  • As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the sc...
  • Daniel
  • Community Legend
  • 591 Views
  • 11 replies
  • 0 likes
  • 591 Views
  • 11 replies
  • 0 likes

Solved!! Spotify won't play offline

I've tried all the solutions I can find on the many forums, but Spotify refuses to play offline on my Samsung Galaxy S5. Have resinstalled it many times, cleared caches, gone to offline mode, made sure the entire playlist is downloaded, there is enou...

  • Casual Listener
  • I've tried all the solutions I can find on the many forums, but Spotify refuses to play offline on my Samsung Galaxy S5. Have resinstalled it many times, cleared caches, gone to offline mode, made su...
  • Richard_Baxter
  • Casual Listener
  • 649 Views
  • 4 replies
  • 0 likes
  • 649 Views
  • 4 replies
  • 0 likes

eq turns off randomly quite fast.

specs:android 6.0.1samsung galaxy s5 pluseverything up to datesince 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium user) for offline use.already deleated everything except the ...

  • Casual Listener
  • specs: android 6.0.1 samsung galaxy s5 plus everything up to date since 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium ...
  • Artifacialic
  • Regular
  • 773 Views
  • 5 replies
  • 0 likes
  • 773 Views
  • 5 replies
  • 0 likes

Offline Data stored on both internal and SD-Card Moto G3

Hi. I have a strange Problem with storing offline Data on my Moto G3, apearing under Android6 and also under CM12.1 - i can choose in Spotify-Settings where Spotify should store the downloaded Musicfiles ( internal or external SD), but it stores alwa...

  • Casual Listener
  • Hi.   I have a strange Problem with storing offline Data on my Moto G3, apearing under Android6 and also under CM12.1 - i can choose in Spotify-Settings where Spotify should store the download...
  • Daniel
  • Community Legend
  • 1333 Views
  • 3 replies
  • 0 likes
  • 1333 Views
  • 3 replies
  • 0 likes

Ad pops up when opening spotify

How come everytime I play a song and then lock my phone then unlock it I get this annoying ad from the google play store I have premium too it is just annoying that I have to close the stupid ad everytime I lock and unlock my phone so I can get back ...

  • Newbie
  • How come everytime I play a song and then lock my phone then unlock it I get this annoying ad from the google play store I have premium too it is just annoying that I have to close the stupid ad ever...
  • Daniel
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Can't download the app

So I tried to download the new app, but I'm currently out of the country on business for a few months so the Play Store won't let me. I'm a premium member, so I'm not restricted from using the service while abroad, but the latest update has more or l...

  • Casual Listener
  • So I tried to download the new app, but I'm currently out of the country on business for a few months so the Play Store won't let me. I'm a premium member, so I'm not restricted from using the servic...
  • Daniel
  • Community Legend
  • 4158 Views
  • 7 replies
  • 0 likes
  • blocked
    play store
    region
  • 4158 Views
  • 7 replies
  • 0 likes

Why isn't Spotify showing new releases on the 'new release' page?

I am a user from Hong Kong and I love American and European music. But the issue that keeps me thinking about switching to Apple Music is that the 'new release' page just shows some but not all new releases. Just take this month as an example, I do n...

  • Newbie
  • I am a user from Hong Kong and I love American and European music. But the issue that keeps me thinking about switching to Apple Music is that the 'new release' page just shows some but not&nbsp...
  • osornios
  • Spotify Star
  • 669 Views
  • 1 replies
  • 0 likes
  • 669 Views
  • 1 replies
  • 0 likes

App Goes Unresponsive - Android

Hi, I'm getting a weird issue after latest Spotify update to version 6.2.0.1028Seems when I listen on a Bluetooth headset, randomly the app will go unresponsive, but continue playing on the Bluetooth headset, even after I close Spotify with the Task ...

  • Music Fan
  • Hi, I'm getting a weird issue after latest Spotify update to version 6.2.0.1028 Seems when I listen on a Bluetooth headset, randomly the app will go unresponsive, but continue playing on the Bluet...
  • Joe
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Control volume on Connect with Android

I am running Spotify Premium and use Connect between two Andriod devices. This works really well, however I am unable to control the volume from the connected device on the device that is playing. I an not see volume control on the Spotify app itself...

  • Newbie
  • I am running Spotify Premium and use Connect between two Andriod devices. This works really well, however I am unable to control the volume from the connected device on the device that is playing. ...
  • Joe
  • Community Legend
  • 3685 Views
  • 8 replies
  • 12 likes
  • 3685 Views
  • 8 replies
  • 12 likes

Sorry, something went wrong

Hey, I have been trying to access Spotify for the past few hours and I keep getting an error that say "Sorry, something went wrong". See screenshot attached. The player wigit it also frozen and can't be closed. Please help.

  • Newbie
  • Hey, I have been trying to access Spotify for the past few hours and I keep getting an error that say "Sorry, something went wrong". See screenshot attached. The player wigit it also frozen and can't...
  • Daniel
  • Community Legend
  • 3462 Views
  • 1 replies
  • 0 likes
  • 3462 Views
  • 1 replies
  • 0 likes

Solved!! Android 7.0 on Google Phone - Spotify stating it's "offline"

My Google phone (Nexus 6P) updated to Nougat this morning and on my way to work, Spotify wouldn't connect. The error was ""You're offline. Please connect to the internet and try again." I have Spotify Premium, so that shouldn't be a problem. When I g...

  • Newbie
  • My Google phone (Nexus 6P) updated to Nougat this morning and on my way to work, Spotify wouldn't connect.  The error was ""You're offline.  Please connect to the internet and try again." &...
  • Joe
  • Community Legend
  • 878 Views
  • 1 replies
  • 0 likes
  • 878 Views
  • 1 replies
  • 0 likes

Shuffle Playlist plays 1 song and pauses

Phone: Samsung Note 4 (SM-N910F)Android Version: 6.0.1 Spotify Account Type: Free (Shuffle Play) (previously Premium)Spotify Version: 6.2.0.1028 armV7 No SD Card installed on device.Using strong WiFi connection Issue 1: When using Shuffle Play on any...

  • Casual Listener
  • Phone: Samsung Note 4 (SM-N910F) Android Version: 6.0.1   Spotify Account Type: Free (Shuffle Play) (previously Premium) Spotify Version: 6.2.0.1028 armV7   No SD Card installed ...
  • lancetaylor1988
  • Casual Listener
  • 692 Views
  • 2 replies
  • 1 likes
  • Android
    note 4
    Samsung
    Shuffle play
    stops
  • 692 Views
  • 2 replies
  • 1 likes

Forgets all downloaded offline content - Premium - S4 Mini

I download albums and playlists in my S4 Mini spotify android app as a premium u$er. Downloads fine, content is available offline. Then, for some reason, after a day or two, I go back to listen to it, and everything that Ive downloaded is not availab...

  • Music Fan
  • I download albums and playlists in my S4 Mini spotify android app as a premium u$er. Downloads fine, content is available offline. Then, for some reason, after a day or two, I go back to listen t...
  • gricser
  • Newbie
  • 808 Views
  • 2 replies
  • 0 likes
  • 808 Views
  • 2 replies
  • 0 likes

Ford Applink will not allow unlimited skips with premium account

I have a spotify premium account however when Sync 3 Applink takes over my phone and I use the controls on either the steering wheel or dash touch screen in my Fiesta, I get an error message saying I need a premium account for unlimited skips if I sk...

  • Newbie
  • I have a spotify premium account however when Sync 3 Applink takes over my phone and I use the controls on either the steering wheel or dash touch screen in my Fiesta, I get an error message saying I...
  • Bencjusz
  • Newbie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Offline mode does not work

Even though I have downloaded songs and they are marked as downloaded, when I try to play them when I'm offline, they don't start until I connect to internet. I can connect only for a second and they will play, but I NEED to be connected.How can I fi...

  • Casual Listener
  • Even though I have downloaded songs and they are marked as downloaded, when I try to play them when I'm offline, they don't start until I connect to internet. I can connect only for a second and they...
  • arnstein
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Quiero eliminar mi cuenta

Acabo de adquirir una cuenta premium y me gustaría sincronizarla con mi Facebook pero no puedo ya que mi cuenta Facebook tengo spotify Free como puedo dar de baja la libre para poder sincronizarla con la de pago, espero me puedan ayudar.

  • Newbie
  • Acabo de adquirir una cuenta premium y me gustaría sincronizarla con mi Facebook pero no puedo ya que mi cuenta Facebook tengo spotify Free como puedo dar de baja la libre para poder sincronizarla co...
  • Nadiabla
  • Newbie
  • 1038 Views
  • 1 replies
  • 3 likes
  • 1038 Views
  • 1 replies
  • 3 likes