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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202195 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202195 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546898 Views

78 replies

3 likes

  • 546898 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454722 Views

571 replies

38 likes

Account
Free
  • 454722 Views
  • 571 replies
  • 38 likes

Spotify ins update ..message your device not compatible Samsung y, Gbread spotify 1.0.1.986

B. Troubleshooting Uninstall the Spotify app. Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the battery, do so now, then put it back in, then turn your device back on ...

Casual Listener

B. Troubleshooting Uninstall the Spotify app.  Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the b...

philsmartsyd

Casual Listener

942 Views

4 replies

0 likes

  • 942 Views
  • 4 replies
  • 0 likes

Still the hamburger menu with v6.9.0.1212 armV7

Hi, the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet. It works pretty well on my smartphone, but I can't point out, why it's not enabled on my tablet. All the problems like that seem to be about h...

Casual Listener

Hi,   the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet.  It works pretty well on my smartphone, but I can't point out, why it's...

Joe

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

EQ reseting bass boost

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I open the app the next time.

Newbie

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I ...

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

Spotify abre e fica com tela preta

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Newbie

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Joaovvv

Newbie

25902 Views

5 replies

6 likes

  • 25902 Views
  • 5 replies
  • 6 likes

Spotify in android stops playing after a minute

Hello, I have a:Galaxy S7 EdgeAndroid 6.0.1Spotify 6.9.0.1212 armV7 Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops playing. I need to solve this issue since I listening while I am doing sports. ...

Newbie

Hello,   I have a: Galaxy S7 Edge Android 6.0.1 Spotify 6.9.0.1212 armV7   Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops play...

Catee

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Error page shown when creating a new blank playlist

Steps to reproduce:1. Login to play.spotify.com2. Create a fresh, new playlist3. Observe Expected:No errors displayed Actual:Error page is shown.{code}all.js:3785 Uncaught Error: JavaScript operation errored while performing request. [Cannot read pro...

Newbie

Steps to reproduce: 1. Login to play.spotify.com 2. Create a fresh, new playlist 3. Observe   Expected: No errors displayed   Actual: Error page is shown. {code} all.js:3785 Unca...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Half of playlist will not play offline...

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can i do to fix this? I do not want to cancel my membe...

Newbie

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Is there anyway to listen to explicit songs on release radar?

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit songs to appear in the playlist queue. I was just w...

Newbie

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit ...

594 Views

0 replies

7 likes

  • 594 Views
  • 0 replies
  • 7 likes

Music Not Playing

My music says it is playing but my headphones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then mutes it!!! What do I do?

Newbie

My music says it is playing but my head phones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Device full

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

Newbie

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

songs skipping and stopping randomly

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

Visitor

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

user-removed

Not applicable

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in with Android!!!

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer.And no customer service???

Newbie

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer. And no customer service???

ErickRGuetta

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Lock screen

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song information still shows on the lockscreen. I have t...

Casual Listener

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song ...

Joe

Community Legend

1471 Views

8 replies

0 likes

  • 1471 Views
  • 8 replies
  • 0 likes

A lot of Unavaible music

I'm getting the artist but unavaible music

Newbie

I'm getting the artist but unavaible music

kirashi

Community Legend

609 Views

2 replies

1 likes

  • 609 Views
  • 2 replies
  • 1 likes

Songs stop altogether

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing songs (maybe 10 to 20 minutes) the playlist will s...

Regular

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

After android 6.0.1 update spotify won't open

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will return to my home screen. All I know is it stopped working...

Newbie

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will re...

ChicanoBob

Newbie

5725 Views

8 replies

3 likes

  • 5725 Views
  • 8 replies
  • 3 likes

Spotify UI differences between phones

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Casual Listener

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Joe

Community Legend

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Notification icon and music controls crash while playing

6.9.0.1212 ARMv7Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to controls. Also have seen the music controls disappear w...

Regular

6.9.0.1212 ARMv7 Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to co...

525 Views

0 replies

0 likes

controls crash
Crash
Notification Icon
  • 525 Views
  • 0 replies
  • 0 likes

High pitched noise during song

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pausing the song does nothing. Anyone else had this ha...

Casual Listener

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pau...

1982 Views

0 replies

2 likes

  • 1982 Views
  • 0 replies
  • 2 likes