Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Facebook Log In on Android

Facebook Log In on Android

I just got the latest Facebook update and reinstaled Spotify on my Android smartphone.

 

When I click Log In via Facebook, nothing happens at all, just a small loading and then back to the Log In page again. I can't create a new account because the e-mail that I use is associated with Facebook.

 

Anyone with the same problem?

Reply
1 Reply

@jpla1991 Hey there, I have had this problem!

 

cleanly re-installing the application resolved it

 

to re-install on android cleanly:

- Go to System Settings

- Go to "Apps".

- Find Spotify.

- Select "Force Close".

- Select "Clear cache" if it's not greyed out.

- Select "Uninstall" and remove the app.

- If you can, remove the battery, then power back on.

- Using a file manager on your phone or with your USB cable and your computer, go to Internal Storage > Android > Data and delete a folder called com.spotify.mobile.android.ui

- Reinstall Spotify from Google Play.

 

let me know how you go!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random