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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
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Offline issues with galaxy s7

Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download all my music so and listen to any one without bein...

  • Casual Listener
  • Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download...
  • Joe
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30% Battery Drain Android Marshmellow

There is loads of issues with this topic, but , it still has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work, I am fully updated, so It can be safe to say the battery drainage still ...

  • Music Fan
  • There is loads of issues with this topic, but , it still  has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work,  I am ful...
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Music stops playing during song

My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?

  • Newbie
  • My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?
  • osornios
  • Spotify Star
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Solved!! No storage area found

Hello!So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doesn't let me to change the app permissions.

  • Newbie
  • Hello! So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doe...
  • osornios
  • Spotify Star
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Deja de reproducir

Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.

  • Newbie
  • Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.
  • Aleni15
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How do i configure app broadcasts to perform a spotify action

I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a players to, or remove a song from the play list. It mig...

  • Newbie
  • I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a play...
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chrome cast audio not actually supported well

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I am always needing to restart spotify on my android d...

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  • Regular
  • Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I a...
  • murenrb
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Reset offline playlist

Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usually Save downloaded playlist to sd card. Finally i ...

  • Newbie
  • Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usua...
  • qtlolii
  • Music Fan
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So I have an IPad connected to my devices which is not mine how do i get it out?

I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull music and also has a habbit of interupting/changing m...

  • Casual Listener
  • I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull mu...
  • Mattosaurus
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redownloading deketed tracks

I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I deleted from the albums please help

  • Newbie
  • I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I ...
  • Joe
  • Community Legend
  • 149 Views
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  • 149 Views
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can't login to spotify on android

it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. i try facebook and it asks for a passcode which i don'...

  • Newbie
  • it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. &n...
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Solved!! equalizer android

Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please?Thanks!

  • Regular
  • Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please? Thanks!
  • pagabu
  • Regular
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Spotify crashing constantly after latest app update

Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed besides the update. I've tried reinstalling spotify an...

  • Newbie
  • Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed bes...
  • imisrac
  • Newbie
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  • Android update crashes
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Cant play music

Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and they ask for the pic and i give them then i dont t...

  • Newbie
  • Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and...
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Spotify is dropping my internet conextion in all of my devices

Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well and if i open my spotify it will drop the conection ...

  • Visitor
  • Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well a...
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NO PUEDO DESVINCULAR FACEBOOK

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias

  • Casual Listener
  • Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...
  • osornios
  • Spotify Star
  • 324 Views
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Increase maximum songs allowed in "Your Music"

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...

  • Newbie
  • Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...
  • osornios
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
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I need a Solution ASAP

I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'm on Free. It's totally ridiculous!

  • Newbie
  • I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'...
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
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Download versus Available offline on Android

HiI have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal?i'm a premium account or no?Thank you in advance

  • Casual Listener
  • Hi I have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal? i'm a premium accou...
  • cityhunter88
  • Casual Listener
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  • 496 Views
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huytddvjjurdsrfg

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused.To start playing again, I have to enter Spotify and all of sudden it plays again.How do I fix it?

  • Casual Listener
  • If I leave my Smartphone without touching after few songs my Spotify stops as it were paused. To start playing again, I have to enter Spotify and all of sudden it plays again. How do I fix it?
  • osornios
  • Spotify Star
  • 220 Views
  • 3 replies
  • 1 likes
  • 220 Views
  • 3 replies
  • 1 likes