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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

how many tracks have i downloaded?

how do I tell how many tracks I have downloaded to my device?Samsung galaxy s5 neo

Casual Listener

how do I tell how many tracks I have downloaded to my device? Samsung galaxy s5 neo

MartinStoichkov

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can't login via Facebook due to location problems

Hi, I moved to Italy few weeks ago. When I tried to log into my account 2 days ago I got an error message quoting that I am in a different location. I changed the country in my settings, from DE to IT, where I am, but still it didn't work. Please don...

Casual Listener

Hi, I moved to Italy few weeks ago. When I tried to log into my account 2 days ago I got an error message quoting that I am in a different location. I changed the country in my settings, from DE to I...

TheStrange23

Casual Listener

1017 Views

4 replies

0 likes

  • 1017 Views
  • 4 replies
  • 0 likes

Errors: Can't play the current song, continuous skip, can't search

Hi everyonefrom today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is Can't play the current song, in app android the play don't ...

Casual Listener

Hi everyone from today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is&n...

martcus

Casual Listener

755 Views

4 replies

0 likes

  • 755 Views
  • 4 replies
  • 0 likes

30 day offline limit

Hello people,So I know that Spotify requires you to log in every 30 days to listen to offline music. I however work on a submarine where we go under for longer than 30 days at a time. I use Spotify as my main music listening device and am a Premium m...

Newbie

Hello people, So I know that Spotify requires you to log in every 30 days to listen to offline music. I however work on a submarine where we go under for longer than 30 days at a time. I use Spotify...

colliertyler

Newbie

669 Views

1 replies

2 likes

  • 669 Views
  • 1 replies
  • 2 likes

The music starts skipping by itself PLEASE HELP

As of right now I was trying to listen to my playlists and for some reson the music skips by itself and the song would start only for a second before going mute. I've tried to log out and log in again, and I even uninstalled so I can reinstall again ...

Newbie

As of right now I was trying to listen to my playlists and for some reson the music skips by itself and the song would start only for a second before going mute. I've tried to log out and log in agai...

izzles48

Newbie

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Update log

Hey guys! I'm writing a technical evaluation of Spotify for my honors comp course and I was wondering if anyone has a changelog/ update log? I've been searching for awhile online, but I can't seem to find one. If there is not one how often does Spoti...

Newbie

Hey guys! I'm writing a technical evaluation of Spotify for my honors comp course and I was wondering if anyone has a changelog/ update log? I've been searching for awhile online, but I can't seem to...

809 Views

0 replies

1 likes

  • 809 Views
  • 0 replies
  • 1 likes

Spotify stalling on chromecast

Samsung Galaxy S7 Edge with spotify is just NOT working for Chromecast Audio. When I am doing a playback on one of my playlists then it will show up with the album cover, song details etc, somehow though it can all of a sudden skip a track so that it...

Casual Listener

Samsung Galaxy S7 Edge with spotify is just NOT working for Chromecast Audio.   When I am doing a playback on one of my playlists then it will show up with the album cover, song details etc, s...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

Logitech UE Radio + Spotify Connect

Hey, i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works. But Spotify connect does not work.I can not see the Radio in the Spotify Android App. Therefor i have to use the UE Radio Display. Compared to the App, its ...

Newbie

Hey,   i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works.   But Spotify connect does not work. I can not see the Radio in the Spotify Android App....

Joe

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

No downloaded playlist after SD card removal

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it normal? It's a little bit annoying for me

Casual Listener

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it n...

Gintaras

Casual Listener

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes

Downloads showing as internal

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check the internal storage in setting it shows spotifiy ...

Casual Listener

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check...

Joe

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

LAS CANCIONES PASAN SOLAS

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

Casual Listener

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

INeedHelpPlz

Casual Listener

1347 Views

1 replies

0 likes

  • 1347 Views
  • 1 replies
  • 0 likes

notification artwork is tiny

since the last update the artwork displayed in the notification bar is tiny - see screenshot

Roadie

since the last update the artwork displayed in the notification bar is tiny - see screenshot

aleastua

Newbie

902 Views

4 replies

2 likes

  • 902 Views
  • 4 replies
  • 2 likes

Black text on Black backround

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

Newbie

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Solved!! App skipping tracks non stop

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it starts to skip again.Restarted the device a few times - ...

Newbie

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it start...

Joe

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Sharing fail

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

Newbie

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Spotify ins update ..message your device not compatible Samsung y, Gbread spotify 1.0.1.986

B. Troubleshooting Uninstall the Spotify app. Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the battery, do so now, then put it back in, then turn your device back on ...

Casual Listener

B. Troubleshooting Uninstall the Spotify app.  Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the b...

philsmartsyd

Casual Listener

1003 Views

4 replies

0 likes

  • 1003 Views
  • 4 replies
  • 0 likes

Still the hamburger menu with v6.9.0.1212 armV7

Hi, the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet. It works pretty well on my smartphone, but I can't point out, why it's not enabled on my tablet. All the problems like that seem to be about h...

Casual Listener

Hi,   the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet.  It works pretty well on my smartphone, but I can't point out, why it's...

Joe

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

EQ reseting bass boost

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I open the app the next time.

Newbie

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I ...

575 Views

0 replies

1 likes

  • 575 Views
  • 0 replies
  • 1 likes

Spotify abre e fica com tela preta

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Newbie

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Joaovvv

Newbie

27489 Views

5 replies

6 likes

  • 27489 Views
  • 5 replies
  • 6 likes