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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387938 Views

545 replies

34 likes

Account
Free
  • 387938 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Solved!! Android Release Notes

Hello,Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find much more. Even if it is a small update I would still w...

Casual Listener

Hello, Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find mu...

clonedchicken

Casual Listener

16493 Views

5 replies

6 likes

  • 16493 Views
  • 5 replies
  • 6 likes

Solved!! Android. Spotify stop (pause) play music when i do Nothing.

Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.

Casual Listener

Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.

John666

Casual Listener

1024 Views

2 replies

0 likes

  • 1024 Views
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[Android][Music] Ads

Hey Spotify!Here's a great idea that EVERYONE who uses Spotify will love!Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs I play! That's right! I listen to 6 minutes of music (o...

Newbie

Hey Spotify! Here's a great idea that EVERYONE who uses Spotify will love! Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs ...

340 Views

0 replies

0 likes

Android
Music
  • 340 Views
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  • 0 likes

Solved!! Hoe moet ik jullie streaming Q3 t/m Q9 kwaliteit zien?

Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen. Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis). Dan geef ik via de mobiel aan via Spotify connect dat het...

Regular

Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen.   Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis...

Hubo

Community Legend

826 Views

3 replies

0 likes

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  • 3 replies
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Solved!! log in problem

I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my password and all or that and it is still coming up I'...

Casual Listener

I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my pa...

Joe

Community Legend

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
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[Android][Other] Critical accessibility loss

Critical accessibility feedback requires a quick fixOS: AndroidSpotify version: Latest update from the google playUsing: LG G4Os version: 6.0Accessibility service: Google TalkBackMy findings summary: Content descriptive text loss for some buttons aft...

Newbie

Critical accessibility feedback requires a quick fix OS: Android Spotify version: Latest update from the google play Using: LG G4 Os version: 6.0 Accessibility service: Google TalkBack My f...

674 Views

0 replies

0 likes

Android
Other
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phone lock

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Newbie

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Joe

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
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hey i got problem with my LG 4

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song. what can i do? please help! this screenshot shows the problem! :

Newbie

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song.   what can i do? p...

Joe

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! SD Card issue on Samsung Galaxy A5 2016 - Android 6.0.1. - Spotify 6.3.0.822 armV7

Dear, I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and SD Card problem which I cannot solve occurred. I have following configur...

Casual Listener

Dear,    I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and S...

agtenstefan

Casual Listener

3728 Views

5 replies

1 likes

  • 3728 Views
  • 5 replies
  • 1 likes

Notification Bar Format Bug

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's not a huge deal, but it's bugging me quite a bit. ...

Visitor

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's...

mikle_02

Newbie

725 Views

2 replies

1 likes

Samsung Galaxy 7
  • 725 Views
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Solved!! "Save to your music" vs offline playlist ?

Ok, I'm confused. What is the difference if I save a song or all the songs I want to the "Your Music" section vs if I make a playlist and make it available offline? Let's say I'm in another country with no data unless I have access to WIFI. Is there ...

Casual Listener

Ok, I'm confused. What is the difference if I save a song or all the songs I want to the "Your Music" section vs if I make a playlist and make it available offline? Let's say I'm in another country w...

t0814bk

Newbie

39260 Views

11 replies

1 likes

  • 39260 Views
  • 11 replies
  • 1 likes

Sound quality issue with spotify premium

Hi,Having spotify premium, I am facing very bad sound quality, like if the band is playing in a closed bathroom. The issue comes and goes apparently without any reason. I haven't found and fix to this despite having searched the web and despite it se...

Newbie

Hi, Having spotify premium, I am facing very bad sound quality, like if the band is playing in a closed bathroom. The issue comes and goes apparently without any reason. I haven't found and fix to t...

Joe

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Equalizer

Im on android marshmallow 6.1 and on my old phone i could set my own equalizer settings and now on my android 6.1 marshmallow i cant set my own,What can i do

Newbie

Im on android marshmallow 6.1 and on my old phone i could set my own equalizer settings and now on my android 6.1 marshmallow i cant set my own, What can i do

Jon_UK

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Zniknęła cała pobrana muzyka

Ponad 3 tys utworów dostępnych offline jest teraz dostępne tylko online. Co robić bo napewno nie będę pobierał wszystkiego od nowa. Musze podkreślić, że zmieniłem telefon i zainstalowałem aplikacje od nowa. Help!

Newbie

Ponad 3 tys utworów dostępnych offline jest teraz dostępne tylko online. Co robić bo napewno nie będę pobierał wszystkiego od nowa. Musze podkreślić, że zmieniłem telefon i zainstalowałem aplikacje o...

Joe

Community Legend

1129 Views

2 replies

0 likes

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Cant play some songs via internet but can on cellular also plays oit load when removing headphones s

So i have premium and i only have a certain amount of mobile data i can use so i prefer to use my internet at home but when i go to play a song on spotify via the internet connection sometimes it will say this song is not available but if i turn inte...

Casual Listener

So i have premium and i only have a certain amount of mobile data i can use so i prefer to use my internet at home but when i go to play a song on spotify via the internet connection sometimes it wil...

Jade_hawes1996

Casual Listener

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
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Solved!! Local files doesn't work from PC to Android

Hi.(First, sorry for my bad english ^^)When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube).Then, when i go on my Android phone, this file in my playlist is replaced by th...

Gig Goer

Hi. (First, sorry for my bad english ^^) When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube). Then, when i go on my ...

crematedman

Community Legend

1284 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Weird behaviour after some hours of stand-by

Recently, the Spotify Android App won't respond to the Bluetooth controls. Also, the "This song is not available" message pops up on every song except my offline available ones. The issue started occuring after I upgraded from a Nexus 5 to a Pixel XL...

Newbie

Recently, the Spotify Android App won't respond to the Bluetooth controls. Also, the "This song is not available" message pops up on every song except my offline available ones.   The issue st...

244 Views

0 replies

0 likes

  • 244 Views
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Solved!! Song may randomly not entirely load while playing in Shuffle or Playlist modes.

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its proper total play time, but after a random time within...

Regular

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its pro...

Franky4937

Regular

793 Views

8 replies

0 likes

  • 793 Views
  • 8 replies
  • 0 likes

No option to send music directly to a friend

Hey guys n' gals.When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Casual Listener

Hey guys n' gals. When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Cage666

Casual Listener

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
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Superuser Contribution Playlist sorting options

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there. If spotify update the play lists does it mean they have to be downloaded again to get the updated list...if so how can I get notified this has hap...

Casual Listener

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there.     If spotify update the play lists does it mean they have to be downloaded again...

Bruce67

Casual Listener

401 Views

2 replies

0 likes

  • 401 Views
  • 2 replies
  • 0 likes