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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118860 Views

27 replies

4 likes

  • 118860 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239805 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239805 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600742 Views

79 replies

3 likes

  • 600742 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493108 Views

581 replies

42 likes

Account
Free
  • 493108 Views
  • 581 replies
  • 42 likes

Cancelled subscription still charging

Hi! I subscribe to your premium last October but I cancelled it before Nov. since I changed it to your Family Premium account. Howcome Im still being charged for the cancelled subscription I made. Please advise.

Casual Listener

Hi! I subscribe to your premium last October but I cancelled it before Nov. since I changed it to your Family Premium account. Howcome Im still being charged for the cancelled subscription I made. Pl...

honeygonzcab

Casual Listener

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Besides iPod are there other portable music players compatible with Spotify?

I've read Sony Walkman can be used with Spotify, but I can't find the actual model on the internet. Also I'm looking into any other brand options.

Newbie

I've read Sony Walkman can be used with Spotify, but I can't find the actual model on the internet. Also I'm looking into any other brand options.

Joe

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Setting pasword for other devices does not work

Hello,I am using spotify with my facebook log in.To log in at the spotify app in my car (Volvo) I need log in credentials.In the spotify account settings I have found my user name (a lot of numbers and letters) and a link to generate en e mail to set...

Casual Listener

Hello, I am using spotify with my facebook log in. To log in at the spotify app in my car (Volvo) I need log in credentials. In the spotify account settings I have found my user name (a lot of num...

Joe

Community Legend

1073 Views

7 replies

0 likes

  • 1073 Views
  • 7 replies
  • 0 likes

Wrong email

My email is a Gmail account but on my account it says its a yahoo account, any reason why that is?

Newbie

My email is a Gmail account but on my account it says its a yahoo account, any reason why that is?

Joe

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Spotify automatically logout and delete saved songs every 2 weeks (circa)

Hi all, I'm facing a tedious problem, like title says almost every 2 weeks i open Spotify and i found i need to login again, when done if i go to my songs section i found that i need to redownload them all...i just can't figure out what's the matter!

Regular

Hi all, I'm facing a tedious problem, like title says almost every 2 weeks i open Spotify and i found i need to login again, when done if i go to my songs section i found that i need to redownload th...

Benkayrealtor

Newbie

6729 Views

8 replies

0 likes

  • 6729 Views
  • 8 replies
  • 0 likes

Keeping Download music

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoying. I use a Samsung Galaxy 5.

Casual Listener

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoy...

JenniferND

Newbie

757 Views

4 replies

0 likes

  • 757 Views
  • 4 replies
  • 0 likes

Bug no aplicativo

Quando estou ouvindo músicas normalmente, e de forma repentina o app fecha! E quando vou pôr de novo, a música na qual estava ouvindo volta do começo se eu der play. Isso tem acontecido com frequência

Newbie

Quando estou ouvindo músicas normalmente, e de forma repentina o app fecha! E quando vou pôr de novo, a música na qual estava ouvindo volta do começo se eu der play. Isso tem acontecido com frequência

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

No reproduce (Android)

Tengo un problema y es que cuando le daba a reproducir a una cancion y no se reproducia si no que se saltaba las canciones y escojia una al azar y aveces ni se reproducia y ahora que no tengo premium (hace 2 dias) le doy a aleatorio y pasa lo mismo h...

Visitor

Tengo un problema y es que cuando le daba a reproducir a una cancion y no se reproducia si no que se saltaba las canciones y escojia una al azar y aveces ni se reproducia y ahora que no tengo premium...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Spotify killing my data(i'm not streaming)

I have a downloaded playlist that i often listen to at work...where there is no wifi. Spotify seemed to have updated a day or two ago and now is using a ton of data. Background data is restricted, so thats not the issue. Today alone I used 90mb of da...

Regular

I have a downloaded playlist that i often listen to at work...where there is no wifi. Spotify seemed to have updated a day or two ago and now is using a ton of data. Background data is restricted, so...

promark135

Regular

746 Views

2 replies

1 likes

  • 746 Views
  • 2 replies
  • 1 likes

Spotify no Sony Xperia Z2

Nunca tive problemas com o spotify e de uns 15 dias para cá, perco todos os meus dados baixados pelo mesmo, baixo 700 musicas a noite qdo é de manha elas simplesmente desaparecem, poderiam me esclarecer? Vi um usuário com um problema similar, ele fez...

Newbie

Nunca tive problemas com o spotify e de uns 15 dias para cá, perco todos os meus dados baixados pelo mesmo, baixo 700 musicas a noite qdo é de manha elas simplesmente desaparecem, poderiam me esclare...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Kesintili çalma

Arka planda şarkılar duruyor el ile başlatmam gerekiyor. Sürekli şarkılar takılıyor. Çalmayı kesiyor. Yardım edin

Newbie

Arka planda şarkılar duruyor el ile başlatmam gerekiyor. Sürekli şarkılar takılıyor. Çalmayı kesiyor. Yardım edin

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast - Failed to Log In

Hi, I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since then I get the error "Log In Failed". What is wrong? Is the s...

Casual Listener

Hi,   I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since t...

jaruesink

Newbie

5631 Views

10 replies

1 likes

  • 5631 Views
  • 10 replies
  • 1 likes

Fix the Android Widget

Estimados.Por algún motivo luego de actualizar a Android 6.0.1 en mi Samsung Galaxy A5 2016, una vez que bloqueo la pantalla, ya NO me permite cambiar de canción en el widget del la notificación.No tengo más la opción de cambiar por el atajo, lo cuál...

Newbie

Estimados. Por algún motivo luego de actualizar a Android 6.0.1 en mi Samsung Galaxy A5 2016, una vez que bloqueo la pantalla, ya NO me permite cambiar de canción en el widget del la notificación....

1215 Views

0 replies

0 likes

  • 1215 Views
  • 0 replies
  • 0 likes

Contued download

From 2 days my spotify app continue to download my watchlists. Terminated it ...restart again!! Please risolve this issue!!!!

Newbie

From 2 days my spotify app continue to download my watchlists. Terminated it ...restart again!! Please risolve this issue!!!!

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Search Button

Hi there, Last night my phone updated my spotify app to version 6.9.0.1212 armV7 and I currently have no way to search for songs on my android phone! Is anyone having a similar problem, or knows a way around this? Thanks!

Newbie

Hi there,  Last night my phone updated my spotify app to version 6.9.0.1212 armV7 and I currently have no way to search for songs on my android phone!   Is anyone having a similar proble...

user-removed

Not applicable

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

[Solved] - Android 7.1 Pixel Bluetooth issues are a driving hazard

I am having several issues with Spotify over Bluetooth on my Pixel. I have tried this on multiple audio systems and I am seeing similar results. Please don't wait until someone has an accident to fix this. The workarounds cause you to have to take yo...

Casual Listener

I am having several issues with Spotify over Bluetooth on my Pixel. I have tried this on multiple audio systems and I am seeing similar results. Please don't wait until someone has an accident t...

scottrudy

Casual Listener

943 Views

1 replies

1 likes

  • 943 Views
  • 1 replies
  • 1 likes

Shows won't stay downloaded

Hello,Ever since the update to allow shows I have been adding podcasts to my downloads to listen to later. The problem is none of these will stay downloaded so I can listen offline. I am a premium member and the shows Will download, but randomly they...

Newbie

Hello, Ever since the update to allow shows I have been adding podcasts to my downloads to listen to later. The problem is none of these will stay downloaded so I can listen offline. I am a premiu...

emiliopacitti99

Newbie

1763 Views

8 replies

6 likes

  • 1763 Views
  • 8 replies
  • 6 likes

Song playing but no audio

I have this recurring problem where if I select a song to play, whether in online or offline mode, spotify will play the first second and then mute itself. The song progress bar will continue to move, but no audio will come out.Also if I manually mov...

Casual Listener

I have this recurring problem where if I select a song to play, whether in online or offline mode, spotify will play the first second and then mute itself. The song progress bar will continue to move...

Joe

Community Legend

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Switched to iphone layout

Why is my spotify on my android suddenly laid out like an iphone spotify after signing into my account on my girlfriends phone?? I have an android so how did it switch? And how can i switch it back because i hate iphones...

Newbie

Why is my spotify on my android suddenly laid out like an iphone spotify after signing into my account on my girlfriends phone?? I have an android so how did it switch? And how can i switch it back b...

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Occasionally cant access offline files - forever loading

Hi, every so often Spotify doesnt want to open offline albums and just hangs with the green loading circle.The odd thing here is that playlists still work. And even if i turn an album into a new playlist - then spotify plays it offline.Otherwise i ha...

Gig Goer

Hi, every so often Spotify doesnt want to open offline albums and just hangs with the green loading circle. The odd thing here is that playlists still work. And even if i turn an album into a new pl...

Zoriel

Gig Goer

785 Views

4 replies

0 likes

  • 785 Views
  • 4 replies
  • 0 likes