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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202195 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202195 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546898 Views

78 replies

3 likes

  • 546898 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454722 Views

571 replies

38 likes

Account
Free
  • 454722 Views
  • 571 replies
  • 38 likes

Can't play music on my android phone

Every time I try to play and hear music on my android phone Spotify tells me that I need a premium account.Isn't it possible anymore to hear ANY music on the phone if you don't have a premium account??

Casual Listener

Every time I try to play and hear music on my android phone Spotify tells me that I need a premium account. Isn't it possible anymore to hear ANY music on the phone if you don't have a premium accou...

schnuewes

Casual Listener

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify se para al minimizar la app

Tengo un alcatel pop 4 y la musica de spotify se detiene al hacer cualquier accion fuera de la app, alguna solucion?

Newbie

Tengo un alcatel pop 4 y la musica de spotify se detiene al hacer cualquier accion fuera de la app, alguna solucion?

user-removed

Not applicable

1106 Views

1 replies

0 likes

  • 1106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ayuda porfavor!!

Lo que sucede es que hay algunas canciones que no se reproducen en spotify no estan en gris y nada pero si busco alguna otra version de la cancion si se reproduce y no se porque. Me prodrian ayudar

Newbie

Lo que sucede es que hay algunas canciones que no se reproducen en spotify no estan en gris y nada pero si busco alguna otra version de la cancion si se reproduce y no se porque. Me prodrian ayudar

user-removed

Not applicable

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para iniciar sesión

Hola. Tengo problemas para iniciar sesión en la app, pongo mi usuario y clave y me dice que están incorrectos pero en la web si me los reconoce. Tengo cuenta premium

Casual Listener

Hola. Tengo problemas para iniciar sesión en la app, pongo mi usuario y clave y me dice que están incorrectos pero en la web si me los reconoce. Tengo cuenta premium

user-removed

Not applicable

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Solved!! Keep HDMI output when screen goes off: hoe?

Hi, I have Spotify Premium on a Nexus 10, Android 5.1.1.This tablet is connected by HDMI to an audio receiver, tv switched off. Everything works fine until the screen of the tablet goes black, off. At that moment the sound through the receiver stops....

Casual Listener

Hi,   I have Spotify Premium on a Nexus 10, Android 5.1.1. This tablet is connected by HDMI to an audio receiver, tv switched off.   Everything works fine until the screen of the table...

Remko111

Casual Listener

2238 Views

1 replies

0 likes

  • 2238 Views
  • 1 replies
  • 0 likes

Explicit "We're currently experiencing problems. please try again later"

Can log in via browser or desktop app, but my android app consistently displays this message: "We're currently experiencing problems. please try again later" Halp

Casual Listener

Can log in via browser or desktop app, but my android app consistently displays this message:   "We're currently experiencing problems. please try again later"    Halp

foo25

Casual Listener

2158 Views

5 replies

0 likes

  • 2158 Views
  • 5 replies
  • 0 likes

Opening Spotify defaults to Home screen

I have Spotify on my S6 Edge and an Android stereo in my vehicle. Opening Spotify on both up until recently would go right to my playlists. Now it goes to the home screen showing 'recently played' and 'just for you'. Why is this happening? I just wan...

Music Fan

I have Spotify on my S6 Edge and an Android stereo in my vehicle. Opening Spotify on both up until recently would go right to my playlists. Now it goes to the home screen showing 'recently playe...

Bernt1975

Newbie

3458 Views

5 replies

5 likes

  • 3458 Views
  • 5 replies
  • 5 likes

Go back to previous song

Hi all, do you know how to go back to previous song using headphone buttons? To go to the next song is double click... What about going back?Thanks, Lorenzo

Regular

Hi all, do you know how to go back to previous song using headphone buttons? To go to the next song is double click... What about going back? Thanks, Lorenzo

1687 Views

0 replies

0 likes

  • 1687 Views
  • 0 replies
  • 0 likes

Music deleted again

I have lost all my music again. 7 times this has happened. Last time time I made a post got no reply. Has happened on my old phone and new. Both Samsung. Happens while listening off line. Music stops and all songs gone. There are no battery savers or...

Regular

I have lost all my music again. 7 times this has happened. Last time time I made a post got no reply. Has happened on my old phone and new. Both Samsung. Happens while listening off line. Music stops...

Kwboegel

Regular

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Where did my music go?

Ok so I have Spotify on my Android phone and my Windows computer. I download all music to my phone and don't even bother with the laptop. Suddenly, my music vanished out of my library. I looked up one of the songs I had saved. "Country Song" by Seeth...

Newbie

Ok so I have Spotify on my Android phone and my Windows computer. I download all music to my phone and don't even bother with the laptop. Suddenly, my music vanished out of my library. I looked up on...

Kwboegel

Regular

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Can someone please give me some advice

I paid for prenium account then cancelled subscription but the money is still on accpunt how do i restart or continue my prenium account i paid yesterday i dont want to pay twice thanks

Casual Listener

I paid for prenium account then cancelled subscription but the money is still on accpunt how do i restart or continue my prenium account i paid yesterday i dont want to pay twice thanks

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Boleto

Olá, como faço para informar que paguei o mesmo boleto duas vezes? O segundo pagamento será debitado da minha conta hoje. Como solucionar?

Newbie

Olá, como faço para informar que paguei o mesmo boleto duas vezes? O segundo pagamento será debitado da minha conta hoje. Como solucionar?

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Ascolti bloccati

Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?

Newbie

Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?

user-removed

Not applicable

3950 Views

2 replies

0 likes

  • 3950 Views
  • 2 replies
  • 0 likes

My account is logging out automatically

Hi there, when i close the app my account logs out automatically and i cant fix it, i have to log in every time i use Spotify and i cant have my offline playlistPlz helpThanks!

Newbie

Hi there, when i close the app my account logs out automatically and i cant fix it, i have to log in every time i use Spotify and i cant have my offline playlist Plz help Thanks!

Joe

Community Legend

976 Views

2 replies

0 likes

  • 976 Views
  • 2 replies
  • 0 likes

Solved!! On screen notifications

So does anyone know why Spotify feels it necessary to give me a homescreen notification on my phone every time I switch the song on my desktop app? It tells me what i'm listening to every time I go to the next song, and makes it impossible to do anyt...

Gig Goer

So does anyone know why Spotify feels it necessary to give me a homescreen notification on my phone every time I switch the song on my desktop app? It tells me what i'm listening to every time I go t...

Joe

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Some downloaded songs unable to play when offline

So until recently, all my songs had worked fine offline, but a few songs have now become unavailable to play when offline even though they are clearly downloaded on my phone. Storage is no issue, and I when I go onto a single of one of these songs th...

Newbie

So until recently, all my songs had worked fine offline, but a few songs have now become unavailable to play when offline even though they are clearly downloaded on my phone. Storage is no issue, and...

Opatsut

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Music starts, stops and starts again when selecting a song.

Really annoying issue I got, when I select a song to play it plays for a second, then it stops for two-three seconds, and then it resumes normally. This also happens when I skip a part of the song I'm playing. I use android 5.1.1 on a rooted samsung ...

Newbie

Really annoying issue I got, when I select a song to play it plays for a second, then it stops for two-three seconds, and then it resumes normally. This also happens when I skip a part of the song I'...

Opatsut

Casual Listener

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Artist singles and eps tab disappeared

What happened to the artist singles and eps section on artists pages? They still exist on the server but you have to search them individualy now...

Newbie

What happened to the artist singles and eps section on artists pages? They still exist on the server but you have to search them individualy now...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

This song is not available

I have a galaxy s7 running android 6.0.1 with Verizon. I have been a premium user for over a year. When I am on both mobile data and WiFi (it is worse when I'm on wifi), music will not stream. Every song that's not downloaded to my phone, when select...

Newbie

I have a galaxy s7 running android 6.0.1 with Verizon. I have been a premium user for over a year. When I am on both mobile data and WiFi (it is worse when I'm on wifi), music will not stream. Every ...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few songs when my screen is locked - Samsung Galaxy 7

Hello - I just got a new Samsung Galaxy 7 and installed the Spotify app. I open the app and start playing my playlist. I have my screen set to lock so once it does this I can see the Spotify notification if I push the power button to light up the pho...

Casual Listener

Hello - I just got a new Samsung Galaxy 7 and installed the Spotify app. I open the app and start playing my playlist. I have my screen set to lock so once it does this I can see the Spotify notifica...

BasZer

Casual Listener

3526 Views

6 replies

1 likes

Lock Screen Issues
Samsung Galaxy 7
screen lock
Screen saver spotify control
  • 3526 Views
  • 6 replies
  • 1 likes