Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194807 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536106 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439704 Views
565 replies
37 likes
Hello ! When I try to connect to the mobile app of Spotify it doesn't work and there is an error msg saying that password is incorrect. I changed a few times and it is still not working (whil that password works on my PC). I deleted the app and downl...
Hello ! When I try to connect to the mobile app of Spotify it doesn't work and there is an error msg saying that password is incorrect. I changed a few times and it is still not working (whil that pa...
Casual Listener
584 Views
3 replies
0 likes
224 Views
0 replies
0 likes
I quite often use Spotfy on the PC to control the version running on my android box. The android is connected ot the TV and so it lets me play Spotify though my connected sound system. Now it has always been very por on android boxes. It tends to ass...
I quite often use Spotfy on the PC to control the version running on my android box. The android is connected ot the TV and so it lets me play Spotify though my connected sound system. No...
296 Views
0 replies
0 likes
My volume turns up and down as i play music. Sounds like the vocals come in and out of the background of the song. Yes i have set the extreme settings on and messed with the equalizerSpotify is the only app that does this!!!!!
My volume turns up and down as i play music. Sounds like the vocals come in and out of the background of the song. Yes i have set the extreme settings on and messed with the equalizer Spotify is the...
Community Legend
334 Views
1 replies
0 likes
Hello, I have a problem with the spotify app on android, in the "Recently played" part of the application there is a playlist of a disabled user that makes it impossible for me to remove or hide the playlist, when I try to access this playlist it ask...
Hello, I have a problem with the spotify app on android, in the "Recently played" part of the application there is a playlist of a disabled user that makes it impossible for me to remove or hide the ...
Casual Listener
522 Views
2 replies
0 likes
When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm paying for a lot of troubleSamsung 5Spotify Premiu...
When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm...
Community Legend
395 Views
1 replies
0 likes
I've looked all over and no answer to this question, it's a fairly simple requests in my opinion but it seems to be impossible to implement using Google Voice.When I say, "Okay Google play Third Eye Blind Misfits" for example it will play Third Eye B...
I've looked all over and no answer to this question, it's a fairly simple requests in my opinion but it seems to be impossible to implement using Google Voice. When I say, "Okay Google play Third ...
Music Fan
5843 Views
4 replies
0 likes
I synced a couple of songs on my phone which aren't available on spotify, I also have always my standard Android Equalizer with custom settings running.Now everytime i get from a song thats from spotify to a synced one the equalizer shuts completely ...
I synced a couple of songs on my phone which aren't available on spotify, I also have always my standard Android Equalizer with custom settings running. Now everytime i get from a song thats from sp...
279 Views
0 replies
0 likes
Hi people. I have posted this before but its happend again. I got a message along the lines of " you can only download to a max of 2/3 devices so all your downloads will be removed from this device". That device is my phone which is the ONLY device I...
Hi people. I have posted this before but its happend again. I got a message along the lines of " you can only download to a max of 2/3 devices so all your downloads will be removed from this device"....
Community Legend
323 Views
1 replies
0 likes
I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control.The volume control works perfectly on iphones but in my android (moto g4) don´t work at all. Is this normal on android or i missing something?
I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control. The volume control works perfectly on iphones but in my android (moto g4) don´t work at al...
Casual Listener
694 Views
4 replies
0 likes
I can't figure out what is causing it, I can't even get through one song before it shuts off. This is a new problem, as I have used it on my phone for months without issues, and first noticed this problem yesterday. Doesn't matter if it is streaming ...
I can't figure out what is causing it, I can't even get through one song before it shuts off. This is a new problem, as I have used it on my phone for months without issues, and first noticed t...
Newbie
15607 Views
9 replies
2 likes
When I go to my "songs" and just do shuffle play while I'm in offline mode, I would expect only songs that I have downloaded to play. That isn't the case, and then sometimes when I notice that I have a song that has been downloaded, I don't see an op...
When I go to my "songs" and just do shuffle play while I'm in offline mode, I would expect only songs that I have downloaded to play. That isn't the case, and then sometimes when I notice that ...
Regular
1146 Views
2 replies
0 likes
I've been having an issue recently with Spotify advertisement videos.Soon as an advertisement video opens it will not play it keeps pausing and playing over and over.I cannot click on the back button cannot close the app cannot open Spotify until I r...
I've been having an issue recently with Spotify advertisement videos. Soon as an advertisement video opens it will not play it keeps pausing and playing over and over. I cannot click on the back bu...
438 Views
0 replies
0 likes
I tried to create a playlist from an album. I do this all the time, but this time this is what happened: after I confirmed the name of a playlist, it did not appear on the list of my playlists, I only get a message which says: "loading".I was doing t...
I tried to create a playlist from an album. I do this all the time, but this time this is what happened: after I confirmed the name of a playlist, it did not appear on the list of my playlists, I onl...
462 Views
0 replies
0 likes
Hey everybody,I'm a premium user, and recently while I was trying to play a specific song from a Playlist (or even from search result) I couldn't play it. Meaning that there is no play button, instead the "right key" menu pops up as you can see in th...
Hey everybody, I'm a premium user, and recently while I was trying to play a specific song from a Playlist (or even from search result) I couldn't play it. Meaning that there is no play button, inst...
Community Legend
812 Views
1 replies
0 likes
After the latest version update of Spotify, I've been experiencing issues with my headphones. When the headphones are plugged in, the music is played through the speakers until I unplug and replug it. Plus, the control button on the headphones is not...
After the latest version update of Spotify, I've been experiencing issues with my headphones. When the headphones are plugged in, the music is played through the speakers until I unplug and replug it...
Community Legend
540 Views
1 replies
0 likes
All the songs on my play lists have been downloaded,and listened to offline. Playlist songs I've listened to numerous times now have no green arrow, sometimes even though in offline mode they're greyed out they'll still work. So offline works sometim...
All the songs on my play lists have been downloaded,and listened to offline. Playlist songs I've listened to numerous times now have no green arrow, sometimes even though in offline mode they're grey...
398 Views
0 replies
0 likes
Hi.I have problem with the app. When I open it the first time it's all ok but when I stop music and come back to the app after some time the streaming works fine but the app don't show in the notification bar or lock screen, the widget doesn't work a...
Hi. I have problem with the app. When I open it the first time it's all ok but when I stop music and come back to the app after some time the streaming works fine but the app don't show in the notif...
Casual Listener
816 Views
4 replies
0 likes
When are you guys going to get the service going here? I have Premium but can't resubscribe beacuse the service isn't available here. Tried all my cards, but since they are registered in the UAE I cannot make the payment. We are boarderlining 2017 no...
When are you guys going to get the service going here? I have Premium but can't resubscribe beacuse the service isn't available here. Tried all my cards, but since they are registered in the UAE I ca...
306 Views
0 replies
0 likes
