Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7393 Views

0 replies

7 likes

  • 7393 Views
  • 0 replies
  • 7 likes

Shuffle

Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. Thank you!

Newbie

Hi everybody,   I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating.   ...

211 Views

0 replies

0 likes

  • 211 Views
  • 0 replies
  • 0 likes

Downloaded music dont stay at phone

HelloI have downloaded songs before and I was listening before. For almost a month I lost these songs. I always have to download again and fter that I still can not listen or see it. I read FAQ but it did not solve my problem. I am still premium howe...

Casual Listener

Hello I have downloaded songs before and I was listening before. For almost a month I lost these songs. I always have to download again and fter that I still can not listen or see it. I read FAQ but...

Orangewic

Casual Listener

506 Views

4 replies

0 likes

  • 506 Views
  • 4 replies
  • 0 likes

Too much RAM usage in FIIO X7

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...

Casual Listener

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...

900 Views

0 replies

0 likes

  • 900 Views
  • 0 replies
  • 0 likes

Voice commands play Artist not Songs / stopped working

Voice commands play Artist not Songs / stopped working Voice commands will play an artist just not launch any song even in libraryAndroidReinstalled appslinks that also connect to a particular song no longer work.

Newbie

Voice commands play Artist not Songs / stopped working   Voice commands will play an artist just not launch any song even in library Android Reinstalled apps links that also connect to a pa...

FRN

Newbie

406 Views

1 replies

2 likes

  • 406 Views
  • 1 replies
  • 2 likes

Problems with SD memory and saving songs

Hello! I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify.I bought a SD memory card of 16Gb for my phone, because I had the int...

Casual Listener

Hello!  I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify. I bought ...

Joe

Community Legend

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

Subscribed, but not getting Premium?

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

Newbie

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

osornios

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Playlist the Song Title is different to the song playing.

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays the correct title.

Casual Listener

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays...

gavriyashar

Casual Listener

1009 Views

2 replies

1 likes

  • 1009 Views
  • 2 replies
  • 1 likes

Playlists keep getting un-downloaded

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...

Newbie

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...

jresendez13

Music Fan

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

downloaded song no longer available offline suddenly

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...

Casual Listener

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Spotify film hulu

Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to get more info on it. Wondering if anyone had any in...

Newbie

Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to ...

klsjks

Newbie

2171 Views

9 replies

1 likes

  • 2171 Views
  • 9 replies
  • 1 likes

Music deletes after a short period of time

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...

Casual Listener

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones.   I installed it initially on my Samsung Galaxy S6 and thought it was ...

rachelrobertson

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Music stops playing automaticly

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?

Casual Listener

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...

Elkemarnef

Casual Listener

441 Views

3 replies

0 likes

  • 441 Views
  • 3 replies
  • 0 likes

App crashes in specific functions

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time. This only happens on my yoga tablet 2-1050F. No matter what subscription i login through, premium or free, dont matter, it just closes wh...

Newbie

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time.  This only happens on my yoga tablet 2-1050F. No matter what subscription i &nbs...

Miikka123

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!! local files uploaded in spotify of PC not available in android spotify

Hi there.I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?

Newbie

Hi there. I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?

Joe

Community Legend

1274 Views

5 replies

0 likes

  • 1274 Views
  • 5 replies
  • 0 likes

Como compartir?

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Casual Listener

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Vaaldeeni11

Casual Listener

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Problemas con sincronizar Archivos Locales con Android

Hola a todos. Veran, hace al rededor de un año que tengo cuenta Premium y he podido armar grandes Playlist las cuales me gusta tener disponibles sin conexion. Dos de esas Playlist contienen canciones que habia añadido a traves de la opcion de "Archiv...

Newbie

Hola a todos. Veran, hace al rededor de un año que tengo cuenta Premium y he podido armar grandes Playlist las cuales me gusta tener disponibles sin conexion. Dos de esas Playlist contienen...

cadmielp

Roadie

10247 Views

7 replies

2 likes

  • 10247 Views
  • 7 replies
  • 2 likes

Not enough space it says

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it downloaded about half the songs and said error not eno...

Regular

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it dow...

jresendez13

Music Fan

3391 Views

14 replies

0 likes

  • 3391 Views
  • 14 replies
  • 0 likes

[Android] Mobile notification while app is running

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone while the app is not there I can't control the app sinc...

Music Fan

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone whil...

437 Views

0 replies

0 likes

Android
  • 437 Views
  • 0 replies
  • 0 likes

I can't login in app

Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?

Casual Listener

Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?

Joe

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes