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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118861 Views

27 replies

4 likes

  • 118861 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239812 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239812 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600754 Views

79 replies

3 likes

  • 600754 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493113 Views

581 replies

42 likes

Account
Free
  • 493113 Views
  • 581 replies
  • 42 likes

searching for songs

hey guys, my Spotify won't let me search for music. when i type the songs/artists in the search bar, nothing pops up. what should i do?

Newbie

hey guys, my Spotify won't let me search for music. when i type the songs/artists in the search bar, nothing pops up. what should i do?

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Android Mobile Search for song on Playlist

Hi guys, My playlist got bigger and sometimes i try to look for a song that i know is on my playlist but i end up searching online. How can I search on my playlists only? Thanks Musically yours

Casual Listener

Hi guys,     My playlist got bigger and sometimes i try to look for a song that i know is on my playlist but i end up searching online.   How can I search on my playlists only?&nb...

Joe

Community Legend

609 Views

3 replies

0 likes

  • 609 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing without demand

Hi. When I connect a Bluetooth Audio device to my phone, Spotify just starts playing (sometimes!!). I don't use Spotify as my primary music app so I've uninstalled it for the time being; but it would start playing as I started the car (Bluetooth ster...

Visitor

Hi. When I connect a Bluetooth Audio device to my phone, Spotify just starts playing (sometimes!!). I don't use Spotify as my primary music app so I've uninstalled it for the time being; but it would...

user-removed

Not applicable

784 Views

4 replies

0 likes

  • 784 Views
  • 4 replies
  • 0 likes

No more landscape mode on latest update?

im on a sprint note 5 running stock Android 6.0.1 since october 1st.Today the app updated to this new menu style and I lost landscape more. Tried everything i can, rebooting phone, etc.Was landscape removed?

Casual Listener

im on a sprint note 5 running stock Android 6.0.1 since october 1st.Today the app updated to this new menu style and I lost landscape more. Tried everything i can, rebooting phone, etc. Was landsc...

iXLNT

Newbie

989 Views

3 replies

0 likes

  • 989 Views
  • 3 replies
  • 0 likes

Browse menu not working on my phone, but working on my laptop

Hello Community I am a premium costumer for a while. The app was working smooth until the update came on september. The app would not open as it wasnt enough space on my phone. I fix that, have plenty room on the phone and SD card, now the app is wor...

Casual Listener

Hello Community   I am a premium costumer for a while. The app was working smooth until the update came on september. The app would not open as it wasnt enough space on my phone.   ...

Sborja97

Casual Listener

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
  • 0 likes

Can't add songs or delete playlists

My spotify account is a premium account and I have found that recently (meaning today) that it will not let me add songs to my playlists and/or delete old playlists. I have tried from my phone, my Chromebook, and my school Mac and it seems to happen ...

Regular

My spotify account is a premium account and I have found that recently (meaning today) that it will not let me add songs to my playlists and/or delete old playlists. I have tried from my phone, my Ch...

Joe

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

How can I terminate the Android App?

Hi there, when quitting the Android App it still is in memory and active in the status area. How can I completely terminate the App?Due to a very slow phone I need to quit it completele when not used. Stefan

Newbie

Hi there,   when quitting the Android App it still is in memory and active in the status area.   How can I completely terminate the App? Due to a very slow phone I need to quit it comp...

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Playlist goes off track

Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora radio and iHeartRadio

Newbie

Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora...

Joe

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Spotify changes to suggested songs

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it's super annoying. I just want to hear the whole al...

Newbie

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Playlists suddenly gone

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Casual Listener

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Joe

Community Legend

769 Views

4 replies

0 likes

  • 769 Views
  • 4 replies
  • 0 likes

problem streaming to bluetooth B&O beolit15 player

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing.When playing from a youtubechannel there is no problem.When playing from spotify to my cheap old 'rockbox brick' bluetoothplayer it also works perfect. can ...

Newbie

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing. When playing from a youtubechannel there is no problem. When playing from spotify to my cheap old ...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Premium

Sempre que vou tentar assinar o Premium,aparece esse erro !Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes.Alguém pode ajudar ?

Newbie

Sempre que vou tentar assinar o Premium,aparece esse erro ! Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes. Alguém pode ajudar ?

CarlosMaagno

Casual Listener

2268 Views

10 replies

3 likes

  • 2268 Views
  • 10 replies
  • 3 likes

Acount Premium Fehler

Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehrWas soll ich tun ?

Newbie

Ich habe bereits eine Acount nach einer weile musste ich die App deinsterlieren habe sie aber am gleichen tag wieder insterliert und habe jetzt kein Premium mehr Was soll ich tun ?

StarkerFisch

Newbie

545 Views

1 replies

0 likes

Premium
  • 545 Views
  • 1 replies
  • 0 likes

Sudden massive data download while on mobile data

Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile data. This has cost me £26 in a few minutes! I don't k...

Casual Listener

Hi all, I have been using and enjoying Spotify on an Android smart phone for years with no issues. Suddenly this afternoon the App decided to download 17GB of data while I was connected to mobile dat...

Joe

Community Legend

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

[Desktop] problem with of-screen help me please

I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself

Casual Listener

I can not figure out how to listen to music when locking the screen, off-screen spotify closes by itself

Joe

Community Legend

679 Views

5 replies

0 likes

  • 679 Views
  • 5 replies
  • 0 likes

Spotify taking up too much space

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Newbie

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Joe

Community Legend

2207 Views

2 replies

0 likes

  • 2207 Views
  • 2 replies
  • 0 likes

Reporting ads you find offensive

Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albums, playlists and profiles, it says : " Ooops, something went wron...

Newbie

Hi there,   I installed the App on my Samsung 4 Android  phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albu...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Usuario indeseado.

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no puedo escuchar mi musica tranquilo porque me la quita o...

Newbie

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no pued...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

PAYMENT

I can't reach the payment page because i got an error everytime that i select my plan:

Casual Listener

I can't reach the payment page because i got an error everytime that i select my plan:

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes