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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115881 Views

27 replies

4 likes

  • 115881 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233030 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233030 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592951 Views

79 replies

3 likes

  • 592951 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486703 Views

580 replies

42 likes

Account
Free
  • 486703 Views
  • 580 replies
  • 42 likes

LAS CANCIONES PASAN SOLAS

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

Casual Listener

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

INeedHelpPlz

Casual Listener

1362 Views

1 replies

0 likes

  • 1362 Views
  • 1 replies
  • 0 likes

notification artwork is tiny

since the last update the artwork displayed in the notification bar is tiny - see screenshot

Roadie

since the last update the artwork displayed in the notification bar is tiny - see screenshot

aleastua

Newbie

924 Views

4 replies

2 likes

  • 924 Views
  • 4 replies
  • 2 likes

Black text on Black backround

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

Newbie

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Solved!! App skipping tracks non stop

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it starts to skip again.Restarted the device a few times - ...

Newbie

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it start...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Sharing fail

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

Newbie

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
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Spotify ins update ..message your device not compatible Samsung y, Gbread spotify 1.0.1.986

B. Troubleshooting Uninstall the Spotify app. Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the battery, do so now, then put it back in, then turn your device back on ...

Casual Listener

B. Troubleshooting Uninstall the Spotify app.  Done IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery If you can remove the b...

philsmartsyd

Casual Listener

1025 Views

4 replies

0 likes

  • 1025 Views
  • 4 replies
  • 0 likes

Still the hamburger menu with v6.9.0.1212 armV7

Hi, the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet. It works pretty well on my smartphone, but I can't point out, why it's not enabled on my tablet. All the problems like that seem to be about h...

Casual Listener

Hi,   the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet.  It works pretty well on my smartphone, but I can't point out, why it's...

Joe

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

EQ reseting bass boost

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I open the app the next time.

Newbie

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I ...

588 Views

0 replies

1 likes

  • 588 Views
  • 0 replies
  • 1 likes

Spotify abre e fica com tela preta

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Newbie

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Joaovvv

Newbie

28493 Views

5 replies

6 likes

  • 28493 Views
  • 5 replies
  • 6 likes

Spotify in android stops playing after a minute

Hello, I have a:Galaxy S7 EdgeAndroid 6.0.1Spotify 6.9.0.1212 armV7 Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops playing. I need to solve this issue since I listening while I am doing sports. ...

Newbie

Hello,   I have a: Galaxy S7 Edge Android 6.0.1 Spotify 6.9.0.1212 armV7   Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops play...

Catee

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Error page shown when creating a new blank playlist

Steps to reproduce:1. Login to play.spotify.com2. Create a fresh, new playlist3. Observe Expected:No errors displayed Actual:Error page is shown.{code}all.js:3785 Uncaught Error: JavaScript operation errored while performing request. [Cannot read pro...

Newbie

Steps to reproduce: 1. Login to play.spotify.com 2. Create a fresh, new playlist 3. Observe   Expected: No errors displayed   Actual: Error page is shown. {code} all.js:3785 Unca...

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Half of playlist will not play offline...

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can i do to fix this? I do not want to cancel my membe...

Newbie

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
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Is there anyway to listen to explicit songs on release radar?

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit songs to appear in the playlist queue. I was just w...

Newbie

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit ...

631 Views

0 replies

7 likes

  • 631 Views
  • 0 replies
  • 7 likes

Music Not Playing

My music says it is playing but my headphones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then mutes it!!! What do I do?

Newbie

My music says it is playing but my head phones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then ...

304 Views

0 replies

0 likes

  • 304 Views
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Device full

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

Newbie

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

300 Views

0 replies

0 likes

  • 300 Views
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  • 0 likes

songs skipping and stopping randomly

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

Visitor

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

user-removed

Not applicable

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in with Android!!!

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer.And no customer service???

Newbie

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer. And no customer service???

ErickRGuetta

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Lock screen

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song information still shows on the lockscreen. I have t...

Casual Listener

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song ...

Joe

Community Legend

1563 Views

8 replies

0 likes

  • 1563 Views
  • 8 replies
  • 0 likes

A lot of Unavaible music

I'm getting the artist but unavaible music

Newbie

I'm getting the artist but unavaible music

kirashi

Community Legend

643 Views

2 replies

1 likes

  • 643 Views
  • 2 replies
  • 1 likes