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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194852 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194852 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536162 Views

78 replies

3 likes

  • 536162 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439790 Views

565 replies

37 likes

Account
Free
  • 439790 Views
  • 565 replies
  • 37 likes

library disappeared overseas

I live in Australia but I'm spending three months in Fiji. When I logged in here my whole library disappeared. I'm using my Spotify username (not email address), regular account in a nexus 5s with the latest android. Thanks in advance!

Newbie

I live in Australia but I'm spending three months in Fiji. When I logged in here my whole library disappeared. I'm using my Spotify username (not email address), regular account in a nexus 5s with th...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Explicit sign stopping music?.

Why is it that all of a sudden some of my music has the "Explicit" sign next to them and won't play ?.This has only been in the last day as it was all fine yesterday.

Casual Listener

Why is it that all of a sudden some of my music has the "Explicit" sign next to them and won't play ?. This has only been in the last day as it was all fine yesterday.

Joe

Community Legend

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: language change when changing options

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture ..

Casual Listener

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture .. 

piraya01

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Still can't renew my subscription

Hi, Every month I have trouble renewing my premiumsubscription. This has been a problem for a long time now. First I get an email saying that they have been unable to withdraw funds from my account and tell me to log on to Spotify webpage and check m...

Casual Listener

Hi, Every month I have trouble renewing my premiumsubscription. This has been a problem for a long time now. First I get an email saying that they have been unable to withdraw funds from my account...

Joe

Community Legend

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Last.fm scrobbling not working

I can no longer scrobble to last.fm from the Spotify Android app. It worked just fine last night and I have changed no settings or anything, then I listened to music this morning and none of the tracks got scrobbled. I have Spotify Premium, my phone ...

Casual Listener

I can no longer scrobble to last.fm from the Spotify Android app. It worked just fine last night and I have changed no settings or anything, then I listened to music this morning and none of the trac...

CatPat

Casual Listener

1387 Views

3 replies

0 likes

  • 1387 Views
  • 3 replies
  • 0 likes

Spotify connect does not play long playlists

Hi together, Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app version 6.5.0.1816 it only adds around 70 tracks to the current p...

Visitor

Hi together,   Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app versi...

user-removed

Not applicable

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Downloaded songs gone after update

Hi,im a premium user of family Spotify and was having no trouble with the app till today. My phone was updated, not sure when, and out of nowhere all the downloaded songs (over 500) disappeared. Now im redownloading it, which really takes a long time...

Newbie

Hi, im a premium user of family Spotify and was having no trouble with the app till today. My phone was updated, not sure when, and out of nowhere all the downloaded songs (over 500) disappeared.&nb...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

I have problems with the download of songs/albums since i switched from a Galaxy S6 to a Huawei P8.

Since i switched from the galaxy s6 to the huawei p8 it Tages morgen thanks an hour to download an album instead of seconds with the galaxy s6. Can anybody help ?

Casual Listener

Since i switched from the galaxy s6 to the huawei p8 it Tages morgen thanks an hour to download an album instead of seconds with the galaxy s6.   Can anybody help ? 

Joe

Community Legend

658 Views

5 replies

0 likes

  • 658 Views
  • 5 replies
  • 0 likes

Solved!! HOW CAN I UPDATE TO PREMIUM

I wanna uptade to premium. But circle always turning on the pay page. How can i correct to this.

Casual Listener

I wanna uptade to premium. But circle always turning on the pay page. How can i correct to this.

aaktass

Casual Listener

1020 Views

2 replies

0 likes

  • 1020 Views
  • 2 replies
  • 0 likes

Solved!! Cant delete playlist that's continuously 'loading'

I created a playlist whilst offline & when I went online, the playlist would not load the songs I added. In fact it continuously says 'loading' & I cannot delete it whatsover. Can anyone help?

Casual Listener

I created a playlist whilst offline & when I went online, the playlist would not load the songs I added. In fact it continuously says 'loading' & I cannot delete it whatsover. Can anyone help?

crematedman

Community Legend

1577 Views

6 replies

0 likes

  • 1577 Views
  • 6 replies
  • 0 likes

Help!!

The music that I download is not completo. It stops at the begin or in the end. I hace yo do it 2or more times to get it right. Please help

Casual Listener

The music that I download is not completo. It stops at the begin or in the end. I hace yo do it 2or more times to get it right. Please help

Kanon14

Casual Listener

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes

Still getting charged

I can't get into my premium account anymore. A while ago, it made a Facebook account and I can't deactivate it. I've tried anything and everything. I just want to stop getting charged for my old premium account and get a new one.

Newbie

I can't get into my premium account anymore. A while ago, it made a Facebook account and I can't deactivate it. I've tried anything and everything. I just want to stop getting charged for my old prem...

Catee

Community Legend

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Playlist Randomly Stops Playing | Galaxy S6 Edge+

Premium Customer here I've got a personal playlist that I've downloaded for offline play and about 2 weeks ago, every time I play the playlist it will play a few songs then Spotify will completely stop and exit or it will paus the song. Its getting f...

Casual Listener

Premium Customer here   I've got a personal playlist that I've downloaded for offline play and about 2 weeks ago, every time I play the playlist it will play a few songs then Spotify will comp...

Joe

Community Legend

3034 Views

12 replies

5 likes

  • 3034 Views
  • 12 replies
  • 5 likes

browsing results not shown and search failing

When going into browse no lists are shown. Also when searching the app just closes out and takes me out of spotify and to my general apps

Casual Listener

When going into browse no lists are shown. Also when searching the app just closes out and takes me out of spotify and to my general apps

Joe

Community Legend

831 Views

5 replies

0 likes

  • 831 Views
  • 5 replies
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Superuser Contribution Daily mix voice command

I love the daily mixes but it's really tough to select them while driving. Can we please have a few daily mix commands? Like "Spotify daily mix" or "spotify daily mix 3", etc. Right now saying something like that performs a search for "daily mix" alb...

Casual Listener

I love the daily mixes but it's really tough to select them while driving. Can we please have a few daily mix commands? Like "Spotify daily mix" or "spotify daily mix 3", etc.   Right now sayi...

user-removed

Not applicable

418 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't launch app in israel

I have Spotify premium in the US and am currently traveling in Israel. The Spotify app wont even open. It highlights when I select it, but nothing happens. I'd prefer not to have to uninstall and reinstall it since I don't have a great internet conne...

Newbie

I have Spotify premium in the US and am currently traveling in Israel. The Spotify app wont even open. It highlights when I select it, but nothing happens. I'd prefer not to have to uninstall and rei...

user-removed

Not applicable

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

automatic shuffling of songs

My android and OS version of spotify keeps turning on the shuffle function on my playlists even after I've turned them off. Really annoying, just wondered if there was a solution or if this was just another bug to fix? Cheers

Newbie

My android and OS version of spotify keeps turning on the shuffle function on my playlists even after I've turned them off. Really annoying, just wondered if there was a solution or if this was just ...

Joe

Community Legend

2190 Views

1 replies

0 likes

  • 2190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot view and play downloaded albums when offline

I use spotify premium for a long time. I download more albums that I can play daily but without the wifi or data connection, I cannot view and play the albums that I want. Can someone help me fix this?

Newbie

I use spotify premium for a long time. I download more albums that I can play daily but without the wifi or data connection, I cannot view and play the albums that I want. Can someone help me fix thi...

user-removed

Not applicable

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't skip my songs with the headphone buttons!?

I simply cant skip my songs with the headphone buttons. Two clicks and nothing, it only pauses and unpause the songs! What can i do? This feature was working fine with my deezer account.

Casual Listener

I simply cant skip my songs with the headphone buttons. Two clicks and nothing, it only pauses and unpause the songs! What can i do? This feature was working fine with my deezer account.

user-removed

Not applicable

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth song info

Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get artist or album info. Please fix this.

Newbie

Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get a...

user-removed

Not applicable

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes