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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389246 Views

545 replies

34 likes

Account
Free
  • 389246 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8087 Views

0 replies

7 likes

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  • 7 likes

Solved!! Spotify keeps playing when I answer calls, pull out headphones etc.

Hey! I have a Galaxy S6 and, as the title says, the music sometimes keeps playing when I answer or make a call, or when I pull the headphones out (previously it woudld shut down). This has been going on for a few weeks.As far as I can tell I have the...

Casual Listener

Hey!   I have a Galaxy S6 and, as the title says, the music sometimes keeps playing when I answer or make a call, or when I pull the headphones out (previously it woudld shut down). This has b...

Schelome

Casual Listener

579 Views

2 replies

0 likes

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  • 2 replies
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Music keeps getting deleted from my phone each time the app crashes

I transferred onto a Galaxy S7 Edge in July 2016 and I've been using Spotify premium since January 2016 and I am really enjoying the app and the music available compared to its rivals. But ever since August, I've had to redownload all of my offline m...

Newbie

I transferred onto a Galaxy S7 Edge in July 2016 and I've been using Spotify premium since January 2016 and I am really enjoying the app and the music available compared to its rivals. But ever since...

pro9c3

Casual Listener

529 Views

1 replies

0 likes

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  • 1 replies
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Gsichtsbuch

Servus;)Hab mich vor Ewigkeit mal mit fb verbunden und hab den Account schon lang nicht mehr. Kann mich deswegen mit meinem jetzigen account nicht anmelden. Wie kann ich das ändern? Danke:)

Newbie

Servus;) Hab mich vor Ewigkeit mal mit fb verbunden und hab den Account schon lang nicht mehr. Kann mich deswegen mit meinem jetzigen account nicht anmelden. Wie kann ich das ändern? Danke:)

crematedman

Community Legend

347 Views

1 replies

1 likes

  • 347 Views
  • 1 replies
  • 1 likes

Song not available

Since I recent update, I see this all of the time. Usually it's when I come back to Spotify. I'll be listening to a song and try to find another song by that artist or something and I click it and I get "Song not available" then I close the app and o...

Newbie

Since I recent update, I see this all of the time.  Usually it's when I come back to Spotify.  I'll be listening to a song and try to find another song by that artist or something and I cli...

crematedman

Community Legend

290 Views

1 replies

1 likes

  • 290 Views
  • 1 replies
  • 1 likes

Solved!! Offline music deleted from SD card

All my offline tunes keep getting deleted.I moved everything to my sd card and then the sd card wasnt being recognised so they got deleted again.Tried uninstall & reinstall as mentioned in other articles and same problem. It will let me move the song...

Casual Listener

All my offline tunes keep getting deleted. I moved everything to my sd card and then the sd card wasnt being recognised so they got deleted again. Tried uninstall & reinstall as mentioned in ot...

pro9c3

Casual Listener

2411 Views

5 replies

1 likes

  • 2411 Views
  • 5 replies
  • 1 likes

No more X on Samsung S7 screensaver

Hello,I recently noticed that on the Screensaver of my Galaxy S7 (the screen before you do your password) I had no more x to stop spotify without unlocking my phone, is it a recent update or a parameter I may have changed by mistake?

Music Fan

Hello, I recently noticed that on the Screensaver of my Galaxy S7 (the screen before you do your password) I had no more x to stop spotify without unlocking my phone, is it a recent update or a para...

Joe

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Double height notification bar, tiny album art, huge wasted black void?

Yeah, so... Recently Spotify changed the notification bar significanlty on my device (Note 3). It's currently twice the normal height, with a small album art square in the top left, artist/album to the right, a yawning black abyss below and the play ...

Newbie

Yeah, so...    Recently Spotify changed the notification bar significanlty on my device (Note 3). It's currently twice the normal height, with a small album art square in the top left, ar...

dben89x

Casual Listener

492 Views

1 replies

1 likes

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  • 1 replies
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Support to connect Spotify and Last.fm

I can't connect the Spotify with last.fm it say that are problems on login, but doesn't have, it's everything correct, I checked my last.fm account and the option to able Spotify is allowed, help me please

Newbie

I can't connect the Spotify with last.fm it say that are problems on login, but doesn't have, it's everything correct, I checked my last.fm account and the option to able Spotify is allowed, help me ...

Joe

Community Legend

426 Views

2 replies

1 likes

  • 426 Views
  • 2 replies
  • 1 likes

Not playing next song

For some reason my spotify stops after one song and won't play the next automatically. Never had this problem when using before. Using a Sony Experia z3. Any ideas? Cheers

Newbie

For some reason my spotify stops after one song and won't play the next automatically. Never had this problem when using before. Using a Sony Experia z3. Any ideas? Cheers

Joe

Community Legend

273 Views

1 replies

0 likes

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Android won't play

I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and only asked to be downloaded which leads to the premi...

Music Fan

I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and o...

Steelblade

Music Fan

693 Views

4 replies

0 likes

  • 693 Views
  • 4 replies
  • 0 likes

Playlisten einfach gelöscht

Meine playlisten wurden einfach gelöscht und sind jz nicht mehr da bekomm ich die irgendwie wieder

Newbie

Meine playlisten wurden einfach gelöscht und sind jz nicht mehr da bekomm ich die irgendwie wieder

Matze

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

[Mobile][Browse] Directory View

Part question, part suggestion. Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view. I've come across a few situations where, if i'm going through bluetooth in a car, i still need to look at...

Newbie

Part question, part suggestion.   Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view.   I've come across a few situations wh...

476 Views

0 replies

0 likes

Browse
Mobile
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Superuser Contribution Interface not responding

The last version that reponded correctly was 5.3.0.995.Every single version after that I got an irresponsive interface. Play button not playing music. Pausing not pausing the music. Force closing the app and the music continues playing. For the last ...

Casual Listener

The last version that reponded correctly was 5.3.0.995. Every single version after that I got an irresponsive interface.   Play button not playing music. Pausing not pausing the music. Force ...

mirdones

Casual Listener

416 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution BR - Dúvida

- Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no android para baixar a musica para o celular, mas a musica...

Newbie

 - Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no ...

user-removed

Not applicable

451 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

432 hz option

Hi!Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?

Newbie

Hi! Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?

Tissia

Newbie

7466 Views

1 replies

48 likes

  • 7466 Views
  • 1 replies
  • 48 likes

Music Stops Playing (Post 0.7.7 rollout)

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is difficult if say, you are driving. DevicesSamsung Note...

Newbie

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is dif...

Mariemaldnd

Newbie

906 Views

2 replies

1 likes

Android 5.1.1
Android App
Stop repeats
stops playing
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  • 2 replies
  • 1 likes

Annoyed with an ad

I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons.First i should not be hearing ads at all with my subscription and secondly i dont ...

Newbie

I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons. First i should not be hearing...

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
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Missing Close Button (Android)

What happend to the x button in the notification thing, how am I supposed to close spotify now?Its not really a problem that it's running but I'd prefer if the music control panel was only there when listening to music, instead of permanetly. - I add...

Newbie

What happend to the x button in the notification thing, how am I supposed to close spotify now? Its not really a problem that it's running but I'd prefer if the music control panel was only there wh...

Joe

Community Legend

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

Arte dos álbuns na barra de notificações (Art of the albums in the notifications bar)

(Album art does not appear on the Android notification bar!) Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de notificações enquanto as músicas tocam. Coloquei um print de m...

Visitor

(Album art does not appear on the Android notification bar!)   Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de no...

710 Views

0 replies

0 likes

  • 710 Views
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Widget doesn't work

Spotify widget doesn't work properly.I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXTto start autoplaying spotify after connecting to car BT. But after last update(s) it doesn't work anymore. Tried widget directly and contro...

Music Fan

Spotify widget doesn't work properly. I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXT to start autoplaying spotify after connecting to car BT. But after last update(...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes