Playlists suddenly gone

[Ravipews]

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

[Joe · Accepted solution]

Sounds like you accidentally created a new account. Log out and log back in using your spotify user name.

[Ravipews]

I still can't relocate my playlists. I tried the restore tool on the Spotify homepage aswell - said I had no missing playlists.

[Ravipews]

In the Spotify app it says I have a free account, on the Spotify homepage I'm a premium user. Can't find any of my old playlists or the ones I've followed anywhere. I only have one account.

[Joe]

Go to this page on your PC and note down the username shown there then exit the page. Now log in on your mobile with that username. If the username is a 12 digit number, use the "log in with facebook" option instead.