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Spotify deletes the songs I downloaded

Spotify deletes the songs I downloaded

When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm paying for a lot of trouble
Samsung 5
Spotify Premium
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1 Reply

Hi!

 

That's weird!

 

Some things you can always do to fix your problem are:

  • Restarting Spotify
  • Relogging into Spotify
  • Restarting your device
  • Reinstalling Spotify

 

Let me know if those work for you, and I'll be happy to help troubleshoot if they don't!

 

-Cate

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