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Spotify for Chromecast stopped showing cover art and next / previous / current track

Spotify for Chromecast stopped showing cover art and next / previous / current track

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track.

But since about a week or two ago, this changed and now everytime I start casting audio from my chromecast, it just shows a big Spotify logo on black screen (music still plays through).

 

I tried clearing Spotify cache on phone, reinstalling app, resetting, restarting and configuring Chromecast again, yet nothing changed.

 

Anyone else experiences this? Any thoughts on how this can be fixed?

 

Chromecast V2

Nexus 5

Android 6

Reply
19 Replies

I have the exactly the same issue, no idea how to fix it. 😕

Same problem, quite annoying to be honest

Worth noting that this issue happens with both Nexus 5 and iPhone 6 phones.

This still goes! Only the Spotify logo shows on TV when casting. This goes for every mobile (Samsung S6/S3, Huawei Y330 ++), tablets (Lenovo A50, iPad2), PC's and Chromebook.

 

This is a major setback and almost a dealbraker for me.

Same problem here

I've got the same problem and it's really annoying. How does one get in contact with the developers? Tried tweeting them, but no response. 

Same here...

I still have this problem.
My old Chromecasts, both editions, worked fine, but were lost in a divorce. My new Chromecast 2 has this issue. I have factory reset it numerous times in hope to fix it. No result. Please help.

It's ridiculous that we were not able to get any feedback from Spotify team for over 3 weeks.

 

Folks with twitter, try getting attention to this issue by tweeting to @SpotifyCares account.

All,

I've asked staff for an answer on this and it's been confirmed that tech are aware and a fix is hopefully going to be released soon.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Daniel, let's please not mark the "The team is working on a solution" as a solution. There is a solution when we see the proper screen on TV, not a second before.


@kingkeld wrote:
Daniel, let's please not mark the "The team is working on a solution" as a solution. There is a solution when we see the proper screen on TV, not a second before.

Hi,

 

The reason I marked it as the solution is to highlight that a fix will be released shortly and to ensure that my post moved to the top of the thread for visability. 


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Yup, tweeted the spotifyCares account and this was their reply:" Hey! Our devs are still looking into this. Hopefully they'll find a fix soon /L"

 

So hopefully, we'll have it fixed. We just have to keep asking if nothing happens within a short period of time.

Still not fixed 😞

The thing is - it used to work! Seems this should't take to long to figure out, it it has a priority. Which it probably doesn't.

 

Using "Spotify Connect" atm instead on my Pioneer AVR, and boy does it suck in comparison...

 

For me, it actually just worked for a few days. It's broken again, though. Sigh.

Still doesn't work here either, nor have I receieved any progress update which I was promised when I was in contact with support. Disappointing really.

Hi All,

 

Spotify are aware of this and are asking for more information to help them fix the issue. Please can you go to the below linked issue and add your details to help?

 

[Chromecast] Visual information not being sent to monitor

 

Thanks


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I have the opposite problem. I have all the album graphics and stuff and I find it annoying. Would like the screen to be minimalistic and discreet instead of flashy and distracting. Is it possible to switch between the two?

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