Spotify keeps crashing after I add or star a track?!

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Spotify keeps crashing after I add or star a track?!

Casual Listener

Hey, 

 

I use version: 0.4.12.180 on an Android device running Android version 2.3.7.

Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. I thought it might have been my last phone but I recently switched phone and I have the exact same symptom?

 

Is there something I can try to get this to work?

BR/J

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Re: Spotify keeps crashing after I add or star a track?!

Music Fan

same issue here. HTC Sensation

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Re: Spotify keeps crashing after I add or star a track?!

Community Legend

Yep, I tested this earlier in the beta release too and it didn't crash for me either

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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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Re: Spotify keeps crashing after I add or star a track?!

Casual Listener

So i just did a test on 5 phones (2 different brands) with 3 different accounts. Same issue on all units and accounts. 

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Re: Spotify keeps crashing after I add or star a track?!

Newbie

i have the exact same problem, and my friends have the same problem. the fact is that I got so iritated about it so i canceled my subscription

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Re: Spotify keeps crashing after I add or star a track?!

Regular

I have the same issue.  Started two updates ago (last fall around october/november).  After the first update broke the star track function I was able to get it working again by syncing my spotify account with facebook.  Then the second update in november 2011 hit and broke it again.  I addition to the agravation caused by not being able to star tracks on the mobile I had to deal with the facebook integration crap.  I knew a few other posters on the old get satisfaction site who fixed thiers by using an older version of spotify on the android.  I couldn't do that cause i foolishly synced with facebook andf thats a one way street. 

 

Fustrated! 

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Re: Spotify keeps crashing after I add or star a track?!

Casual Listener

I also have this problem, and its really annoying. If I remove or add a track to a playlist while playing music, the app crashes. It has been like this for quite some time, and it starts to get really annoying.

 

I just deleted all my offline tracks, and resynced, but with the same problem 😞

 

Does anyone have any tips for solving this? I am on Android 4 on Samsung Galaxy S2.

 

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Re: Spotify keeps crashing after I add or star a track?!

Roadie

The Spotify app seems to be fundamentally broken. But Spotify the ocmpany seem to have no intention of either dealing with it, or letting us know.

 

I guess the idea that they might one day release a functional app for Android, or properly engage with their community, or even answer emails is "Under Consideration".

 

It is funny because I thought I was a paying customer.... grrrrr..... Spotify Tech + CS suck so badly it is untrue.

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Re: Spotify keeps crashing after I add or star a track?!

Music Fan

same issue here. HTC Sensation

View solution in original post

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Re: Spotify keeps crashing after I add or star a track?!

Community Legend

The problems with the app running on Android 4 are well known and officially the app is unsupported on anything higher than 2.3.x anyway ... http://community.spotify.com/t5/Spotify-Ideas/Spotify-needs-to-support-Android-3-Honeycomb-Android-4...

 

Spotify employees are not allowed to discuss release plans, dates or new features. I doubt very much the developer(s) are not beavering away trying to create a new version of the app, or a completely new app, that fixes most of the issues and supports a wider range of OS versions and phones and I find the fact that there is no communication on this quite odd given how long it's going on ... but there's not a lot we can do except complain and, if it affects you too much, leave. Hopefully the faster it happens the quicker we'll get that update!

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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
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Re: Spotify keeps crashing after I add or star a track?!

Casual Listener
I don't think leaving is a solution.. As long as i get an answer for my problem and i know that they are working on it im happy.

If I knew from the begnning that nothing over 2.3.x was supported i wouldn't complain. I understand that it can take time to creat a new app.

Thanks for your help! 🙂
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Re: Spotify keeps crashing after I add or star a track?!

Casual Listener
But it appears you are running a 2.3. version, no?
I am having exactly the same problem on v 2.3.5. It started a week or two ago, after no problems for months. It needs fixed, as it renders the program unable to allow editing or creation of playlists. Please address this post-haste, Spotify!
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