Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
TCL (unsure the exact type)
My Question or Issue
When I leave Spotify or turn off my phone after about 30 seconds the music stops and will only continue playing when I get back onto the app, pausing it and playing it in the notifications doesn't do anything, I don't know how to fix it?