Spotify no longer works on my Galaxy Note 4

[mistaB]

Hi. I'm a spotify premium user and as of the last few days, spotify simply no longer works on my Galaxy Note 4 phone. I've tried uninstalling and re-installing the app 4 times or so, rebooting my phone, etc. Nothing works. When I try to open it, I get the message, "Unfortunately Spotify has stopped."
Previous, it did this intermittently but when I'd reboot the phone, it would work.
Now it won't work at all.
Please help.

[DannyFL · Accepted solution]

1) Wipe Spotify cache and data
2) Uninstall Spotify
3) Power off phone
4) Remove external memory card (SD card)
5) Restart device using only the built-in device memory
6) Reinstall Spotify
7) Does it work now?
😎 Power off device
9) Reinstall external memory
10) Restart device. should be OK now.

🙂

[Daniel]

Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved - This includes checking redundant folders and a REBOOT!

[COMPLETE GUIDE] How to fix most Android issues