Announcements

Help Wizard

Step 1

NEXT STEP

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.

How do I get it back? New phone shows free. How do I login on the phone to my premium?

Reply
1 Reply

Sounds very strange.

Are you sure you had tried logging in into the same account you used before? Did you checked the subscription information in your account dashboard at spotify.com? Further I would contact the Spotify Support. Contact details can be found on the lower part of spotify.com home page.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random