Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Scotland
Device
Sony Xperia xz premium
Operating System
Android (latest version)
My Question or Issue
Before I got premium I used to be able to skip track or pause using a widget type thing on the unlock screen before actually unlocking my phone. Now I have to unlock my phone and open Spotify to do anything, also when skipping tracks now, the song will skip to the next track but will still show the previous tracks name and artists etc as though the app has crashed
Solved! Go to Solution.
Seems to have done the job all back to normal now.
thanks tom
Hey there @Jonto,
Thanks for keeping us in the loop.
We're glad to hear everything is working as it should once more 🙂
spotify:user:spotifycares:playlist:7mUXPJ2iwjz0yAy3WjGRmV
Have a lovely day!
/K
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…