Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Germany
Device
Pixel 5
Operating System
Android 12
My Question or Issue
First of all, I have done all the default troubleshooting steps (Logout everywhere, change password, reinstall, update, restart, clean cache...) - issue persists over multiple versions of Spotify and Android.
Spotify randomly starts playing, often at night waking me up if I didnt mute my phone before.
I found a way to reproduce the issue:
Step 1: Make sure bluetooth is turned on.
Step 2: Stop the App via that build in function of Android OS.
Step 3: Turn on Flight Mode.
Result: Spotify starts playing (continues last Song i played)
Step 4: Repeat Step 2. (Spotify stops playing)
Step 5: Turn off Flight Mode.
Result: Android turns on Bluetooth again automatically and Spotify starts to play again.
All of this does not happen, when Bluetooth is turned off!
Conclusion: It happens when Bluetooth is turned on/off. I don't know why it does happen randomly at night. But both is probaply related to the Bluetooth status.
Question: Any Idea how I can fix this Issue ?
Additional Info:
I just found out two more things:
1. This does also happen, when I turn on bluetooth without it happening automatically by me turning off flight mode. But not, when turning off bluetooth manually.
2. If Spotify has played once and I stop the music in notification bar and then swipe spotify to the side, out of the notification bar as to "close" it, it will not happen in the near future anymore. Only when spotify has not been running at all for a longer time or I forced it to stop.
Mine too! chinese music. Should we change password?
Mine is doing the same.
The same thing is happening to me. Chinese music starts playing through bluetooth devices in the middle of the night. I have uninstalled and reinstalled the app as well as changed my password. What is going on?
Hi there folks,
Thanks for your replies in this thread.
First up, we'd recommend checking all the recommendations we've given in this thread. Check if there's any app with a routine setup.
You can also try going to your Account Overview page and selecting the option to Sign out everywhere. Additionally, remove access to all the apps you've connected to your account from here. You can easily reconnect your apps anytime. Once done, log back in and check if that makes a difference.
Keep us posted!
SAme issue for me, really bad since it seems random!
I am also dealing with this, even if I close the app the damn thing keeps restarting it's driving me crazy
The commies are after your Spotify **bleep**
Plan
Premium
Country
US
Device
iQOO Z8
Operating System
Android
My Question or Issue
After I turn my desktop to dormant mode, sometimes (almost every day) my phone automatically plays music when I was asleep without any particular reasons. On my phone, the Spotify app is not opened or in the background---and if I open the spotify when the music was playing, spotify will say the music is playing.
I wear headphones during asleep with white noise to block any external noise. Now spotify is having this issue, which is quite annoying.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…