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Spotify stops and needs app to be shutdown before playing again

Spotify stops and needs app to be shutdown before playing again

On the free plan, in the UK, through a Amazon Firestick

 

Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

 

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8 Replies

I'm having exactly the same problem and would like to know how to solve it.

Not sure if this is related, but I keep getting a message from ES File app saying I need to analyse Spotify app, although when I try to do that - nothing happens!? 

I'm having the same issue - please help! Deleting the cache and data, uninstalling and reinstalling has not fixed it. Playlists just stop playing after 5-10 songs, always at the end of a song.

Update: tonight it stopped playing but, despite deleting data and cache, it still doesn't play! 😡

There was a software update to the firestick last night and, since then, Spotify plays as expected πŸ‘ Let's hope it continues!

Ha, that didn't last long! 

 

It's back to stopping after a few songs again 😞

There's now been an update to Spotify and this seems to have cured it. 

Hey @Alsatian.

 

Glad to hear it's working fine now πŸ™‚

 

Hit us up if it plays up again - we'll make sure to look into it.

 

Take care!


@Marchw wrote:
I'm having the same issue - please help! Deleting the cache and data, uninstalling and reinstalling has not fixed it. Playlists just stop playing after 5-10 songs, always at the end of a song.

Interestingly this is the same behaviour I am getting on Android TV. Version 1.17.0. If I try to resume playback it either doesn't work or thinks its playing but no audio is output. Force closing the app and restarting kicks it back into life.

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