Spotify stops and needs app to be shutdown before playing again

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Spotify stops and needs app to be shutdown before playing again

DaveNeurotic
Newbie

On the free plan, in the UK, through a Amazon Firestick

 

Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

 

8 Replies

Re: Spotify stops and needs app to be shutdown before playing again

Alsatian
Regular

I'm having exactly the same problem and would like to know how to solve it.

Not sure if this is related, but I keep getting a message from ES File app saying I need to analyse Spotify app, although when I try to do that - nothing happens!? 

Re: Spotify stops and needs app to be shutdown before playing again

Marchw
Casual Listener
I'm having the same issue - please help! Deleting the cache and data, uninstalling and reinstalling has not fixed it. Playlists just stop playing after 5-10 songs, always at the end of a song.

Re: Spotify stops and needs app to be shutdown before playing again

Alsatian
Regular
Update: tonight it stopped playing but, despite deleting data and cache, it still doesn't play! 😵

Re: Spotify stops and needs app to be shutdown before playing again

Alsatian
Regular
There was a software update to the firestick last night and, since then, Spotify plays as expected 👍 Let's hope it continues!

Re: Spotify stops and needs app to be shutdown before playing again

Alsatian
Regular

Ha, that didn't last long! 

 

It's back to stopping after a few songs again :-(

Re: Spotify stops and needs app to be shutdown before playing again

Alsatian
Regular

There's now been an update to Spotify and this seems to have cured it. 

Re: Spotify stops and needs app to be shutdown before playing again

Moderator
Moderator

Hey @Alsatian.

 

Glad to hear it's working fine now :)

 

Hit us up if it plays up again - we'll make sure to look into it.

 

Take care!

PeterModerator
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Re: Spotify stops and needs app to be shutdown before playing again

stormyuk
Music Fan

@Marchw wrote:
I'm having the same issue - please help! Deleting the cache and data, uninstalling and reinstalling has not fixed it. Playlists just stop playing after 5-10 songs, always at the end of a song.

Interestingly this is the same behaviour I am getting on Android TV. Version 1.17.0. If I try to resume playback it either doesn't work or thinks its playing but no audio is output. Force closing the app and restarting kicks it back into life.

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