Spotify works badly in 4g

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Spotify works badly in 4g

lordthefrank-it
Casual Listener

Plan

Premium for family

Country 

Italy

Operating System

(Android Pie)

 

My Question or Issue

It's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use the data connection, the app doesn't work 8 times on 10 (after the loading circle it appears the message try again when I try to search something or generally when I don't listen my downloaded music) so I'm obliged to close the app and restart until it works. What should I do? 

 

2 Replies

Re: Spotify works badly in 4g

Nico
Community Legend

Hey @lordthefrank-it! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

Re: Spotify works badly in 4g

lordthefrank-it
Casual Listener

I tried again to uninstall the app and did everything step by step but the problem isn't fixed. 

 

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