Stops playing every 6-8 minutes

[Unbroken1306]

This just started a couple days ago and it's driving me crazy.. I turn on my music with my phone and it just stops playing every 6-8 mins.. It's not someone using my acct somewhere else because when the music stops and I open up my phone it's off the app completely like I was never on it.. Whether I'm using my bluetooth at work or just listening on my phone at home it still does it and it's driving me nuts.. End of a song or right in the middle it just stops.. Please help..

[johncb]

On my Nexus tablet, I cleared cache, deleted app and reinstalled. Since then, I have not experienced the music stopping (nearly one week).

[Stickman84]

This issue is infuriating. Last two days my spotify has been stopping every 2 songs. I have downloaded hundreds of songs to my phone and even tried using it in offline mode but that didnt help. I just uninstalled the app and reinstalled like everyone said on my way to work.

DOWNLOADED MUSIC DOES GET DELETED WHEN UNNSTALLING. As some people here said it doesnt but all of mine did.

I am a premium user and this makes me want to look for an alternative.

[nixun]

I'm having this same problem for a week now. It's making me crazy! This is not what you should expect as a paying customer. Spotify fix it asap!!

[ghibe]

exactly the same problem.
music stopping at random intervals
& not stopping on phone calls.

device: Nexus 5

[al-777]

I've had the same problem. I never had it before. I've tried doing what they said. IT DOESN'T WORK! I can't even email them.. this sucks. If this keeps happening I'm just going to go with Rhapsody.

[user-removed]

This issue has come back and I am extremely frustrated.

[CreamCorn]

CHECK POWER SAVING FUNCTION (May need to be turned off during spotify use). I don't know if I have completely solved the problem, but having gone from being able to listen to 1 or 2 songs before it stops playing --> 30 minutes of continuous music so far, I believe the issue may have been caused by my phones 'Power Saving' function. I wonder if there was conflict between the apps ability to continue streaming (even if it was saved music) and the functionality of the power saving mode. Maybe it would discontinue all app functions once phone fell asleep? 

Use Galaxy S6 edge 

[Joe]

Some things to check in android settings:

• Wifi/More/keep wifi on during sleep - set to always
• Battery - Power saving modes off
• Battery/App power saving/details - make sure Spotify is not listed. If it is, select and disable

Hope this helps.

[Perit]

This issue had been solved but, came back. I can't remember exactly, I think past 3 updates must have been the versions that re-introduced occasional pauses (or stops). I can easily resume pauses with the push of a button on my headset/steering wheel. Then again I ask myself "do I have to?"...

[lolllop]

What phone do you use? This happened to me when I was using an Asus Zenfone 4 which was low on performance but when I switched to a higher end phone, it never happened again

[Perit]

Hi lolllpop,

It's an HTC One M8. I suspect this is a performance issue because I've been using it more than 2 years. Pausing is nothing new as I wrote earlier. It re-appeared a few weeks ago with an update.

[lolllop]

Yeah, it sucks cuz you can't really do anything about it.

[lolllop]

Sorry, I dont have a solution other than getting a higher end phone

[Perit]

Thanks lolllpop 🙂 All we can do is to make developers aware of this problem. Hope they're listening.

[pkbrown31]

Great! Knowing there's not a solution to this problem makes me wonder if I should continue this service.

[Perit]

With version 6.9.0.1212 arm v7, issue seems to be fixed. At least for the time being 🙂

[pkbrown31]

Hi Perit,

 I have the family deal and one of my family member have been experiencing this problem. We've downloaded the latest update, uninstall then reinstall, and I even resent him an invitation (still the problem persist). I don't know what to do now :(. I am paying $14.99 monthly, but music isn't working for at least 3 of those whom I signed up.

[joeveto]

Thank you so much!  Switching from battery saving mode fixed it for me on my Samsung Galaxy Note.  

[Squeekbug]

When i listen to music after 10 mins or less it pauses by itself and its super annoying i tried deleting the app and re Stalling it and it doesn't work. & im only logged into my device no where else.

[mjbonfield]

Just started happening again to me today, after a couple years with no
issues. Please fix this Spotify!!!