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Stuttering audio when the screen is off: Samsung phone, Android 12

Stuttering audio when the screen is off: Samsung phone, Android 12

Multiple posts exist about this, but none of them have worked for me, so I'm hoping this specific thread, for my specific software, will help.

 

Audio plays normally in the app when my screen is on. It starts to stutter when I turn the screen off. It happens with or without headphones, with or without wifi, after a restart, and after trying *everything* I've found online, from clearing the cache to using the Activity Launcher app to disable battery optimization. (Android 12 on Samsung hides a lot of settings, so I had to install Activity Launcher even to open the "Optimize battery usage" screen.)

 

Does anyone have ideas how to fix this specifically on Android 12 on a Samsung Galaxy A03s? I'll try anything, but here's what I've already tried so far:

 

- Restart the phone

- Clear the cache in Spotify settings

- Lower the audio download quality

- Set "Unrestricted" in Settings > Apps > Spotify > Battery

- Confirm it's not "optimized" in "Optimize battery usage" via "Activity Launcher"

- Disable "Adaptive battery" in Android settings

- Probably a dozen other small things

 

I'm open to anything. Any crazy ideas? Thanks.

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1 Reply

Hey @Taters1,

Thank you for posting in the Community!
We'd suggest taking a look at this article for more optimization options that could be causing this.
In some cases Device Care is the responsible party, so you may want to start with that one.
Keep us in the loop!
Thanks 🙂

VasilModerator
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