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Tapping Bottom Navigation Buttons Sometimes Select What's Underneath

Tapping Bottom Navigation Buttons Sometimes Select What's Underneath

 

Plan

Premium

Country

United States 

Device

Pixel 8 Pro

Operating System

Android 15 (I think)

 

My Question or Issue

Sometimes, when I'm navigating around the app and I click the button to go home (bottom navigation home button), the item that's below the button will be selected instead, resulting in losing my current playlist or navigating where I don't want to be. 

 

It has happened enough that it's an issue, but I don't have a solid reproduction.

Reply
7 Replies

Hi there @tender82,

 

Thanks for reaching out via the Community!

 

It would be very helpful if you could send us a video recording of this behavior whenever it happens so we can check how things look like from your end. You can either attach it to your next response via the Insert Video option in the post editor or upload the video to Google Drive and share the link with us.

 

Additionally, let us know if this has always been the case and if it happens on another mobile device.

 

We'll be on the lookout.

IvelinaModerator
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Hi Ivelina! I figured it out. It happens when you touch the area at the very bottom. You can see in the attached video the button press at the very button triggers what's underneath. The overlay just doesn't go far enough down.

 

https://photos.app.goo.gl/N3Asi2PDZ4rBBfgq5

Hey @tender82,

Thanks for sending over more details on this, along with the video!

 

Just to confirm, did you notice if this happened at any specific points? For example, after an update to the device's OS or to the Spotify app?

 

It would also be great if you could let us know what Spotify version you're currently running. You can check by following the steps on this page ๐Ÿ™‚

 

Keep us posted!

MariaModerator
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I didn't notice this after any particular update, unfortunately. It's been happening for a while (several months at least), but I'm not positive when it started. I didn't have a solid repro for the issue right away, so I didn't reach out. Once it kept happening, though, I wanted to get this logged. But it's definitely the clicking low on the app that results in the issue.

 

I'm running version 9.0.16.572 on Android. 

 

Thanks!

Hey there,
 

Appreciate the extra info @tender82


We've passed this on to the right team so they can have a closer look as well ๐Ÿ™‚ While we can't give a specific timeframe for if or when this will be fixed, we recommend always keeping the app up-to-date. This is to ensure you get the latest features and fixes as soon as they're released.

 

We'll let you know in this thread if we have any news to share! 

 

Cheers.

MariaModerator
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FYI, I have encountered the exact same issue multiple times.

Hi,

 

Iโ€™ve been experiencing an issue with the app.

 

Often, when I try to close the app by pressing my phone's home button โ€” or when I press the search button at the bottom of the screen โ€” the tap registers as if I selected the last song in the playlist, and the currently playing song changes.

 

Itโ€™s strange because this area is supposed to be the panel of the currently playing song. However, thereโ€™s a small visible gap where you can still see the last song from the playlist underneath.

 

I donโ€™t think this part of the screen should register taps on songs in the playlist โ€” especially since I would never intentionally tap a barely visible song in that area.

 

Thanks!

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