Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


The app takes control with another device

The app takes control with another device

I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Duet Chromebook 10.1 after putting in my PIN or password and after several minutes, it takes control with this app and the media control appears. What could that be?

1 Reply

Hey there @EthanChai1,


Thanks for posting in the Community!


Keep in mind that with the Connect feature, you can use one device to remotely control listening on another one. More info on how it works, you can read in this article


So we can get a better understanding of the situation, can you let us know if the music starts playing automatically from the laptop as soon as you log in there, when you've been listening from the phone until this moment without you changing anything?


Hope to hear from you soon 🙂

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts