Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to play "Local Files" in my Pixel

Unable to play "Local Files" in my Pixel

I can play my local MP3s in my MacBook Pro but unable to play it on my Android (Pixel) phone. Is this because of an update?

Reply
4 Replies

You need to download them to your pixel. Follow the instructions here.

Hi Joe,

 

It's been downloaded since months ago. I tried re-downloading last night and even tried creating a new playlist with my local songs and hit the Download option on my phone. Nothing's happening.

Ah, I was going on what you posted. Anyway, here's my list of things to check if local files won't download.

 

  • Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
  • In your router settings, check that UPnP (Universal Plug and Play) is enabled.
  • Make sure that Windows shows your network as private and not public.
  • Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
  • Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
  • If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

There is an additional error you have not included in your list.

 

On Windows computers, make sure your network profile is "Private" instead of public.  Find this under Settings -> Network and Internet -> properties -> [under Network profile]

 

I tried all the other steps to no avail but finally this worked.

Suggested posts