Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27796 Views
  • 59 replies
  • 23 likes
  • 27796 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870390 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870390 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24743 Views
  • 3 replies
  • 0 likes
  • 24743 Views
  • 3 replies
  • 0 likes

Superuser Contribution Crackling when connected to bluetooth

PlanPremiumCountryUK DeviceGOOGLE PIXEL 2 My Question or IssueNever used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I get intermittent crackling whilst listening to music. I have deleted and reinst...

  • Casual Listener
  • Plan Premium Country UK  Device GOOGLE PIXEL 2   My Question or Issue Never used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I ge...
  • Ver
  • Spotify Legend
  • 7753 Views
  • 5 replies
  • 0 likes
  • Android
    bluetooth
    Car
    crackling
  • 7753 Views
  • 5 replies
  • 0 likes

Joe Rogan podcast download issues

After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection.

  • Visitor
  • After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection. 
  • jwolff719
  • Casual Listener
  • 11401 Views
  • 6 replies
  • 12 likes
  • 11401 Views
  • 6 replies
  • 12 likes

Solved!! Local files won't sync

I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can't even play them over wi-fi. WHY?? Also, it would ...

  • Music Fan
  • I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can...
  • hematocrit
  • Casual Listener
  • 17205 Views
  • 10 replies
  • 1 likes
  • Android
    problem
  • 17205 Views
  • 10 replies
  • 1 likes

Superuser Contribution Desaparecio modo aleatorio para todas las canciones descargadas

Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un solo disco o playlist.Por qué lo hicieron ?

  • Newbie
  • Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un ...
  • -g_ik8hzckwgb
  • Casual Listener
  • 7613 Views
  • 8 replies
  • 0 likes
  • 7613 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug with songs in "Favorite"

PlanPremiumCountryRussiaDeviceRedmi Note 7Operating SystemAndroid My Question or IssueSongs added to a playlist transferred from another service and marked as "Favorite" are not displaye

  • Visitor
  • Plan Premium Country Russia Device Redmi Note 7 Operating System Android   My Question or Issue Songs added to a playlist transferred from another service and marked as "Favorite" are ...
  • Ivan
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a specific songs

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i attached are on spotify, friend send them to me. Dont tell me it's...

  • Casual Listener
  • I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium.  I found too many songs lately, that cant play on my account. I knew those two that i att...
  • Alex
  • Spotify Legend
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Re: [Android] Can't access or play podcasts in Your Library

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have tried all the fixes suggested to no avail, along w...

  • Regular
  • Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't copy the Shazam Tracks playlist or edit the track order

PlanPremiumCountry Device(Oneplus 6) Operating System(Android 10) My Question or IssueThe Shazam Playlist seems to allow itself to be edit and saves the edit successfully. But it doesn't actually reorder the music when returning to the playlist. Also...

  • Visitor
  • Plan Premium Country   Device (Oneplus 6)  Operating System (Android 10)    My Question or Issue The Shazam Playlist seems to allow itself to be edit and saves the edit ...
  • Mario
  • Spotify Legend
  • 441 Views
  • 3 replies
  • 0 likes
  • edit
    reorder
    Reorder playlist
    Shazam
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution why does the stream cut out all the time when walking down the street?

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times in 30 minutes during the walk. anyone else complaini...

  • Gig Goer
  • this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times i...
  • Elena
  • Moderator
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete and add songs

PlanPremium accountCountryIndonesiaDeviceSamsung Galaxy A8 2018Operating SystemAndroid Oreo My Question or IssueI can't delete and add songs

  • Casual Listener
  • Plan Premium account Country Indonesia Device Samsung Galaxy A8 2018 Operating System Android Oreo   My Question or Issue I can't delete and add songs
  • naufalsdaffa75
  • Casual Listener
  • 535 Views
  • 4 replies
  • 0 likes
  • 535 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album shows up on Internet but not in app.

I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up and shows what I'm currently playing and that's it...

  • Newbie
  • I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up...
  • Ver
  • Spotify Legend
  • 582 Views
  • 3 replies
  • 0 likes
  • 582 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts dosent show

PlanPremiumCountry DeviceXiaomi redmi 9Operating SystemAndroid My Question or IssuePodcasts page dosent load, i tried reinstalling few times didnt work.

  • Newbie
  • Plan Premium Country   Device Xiaomi redmi 9 Operating System Android   My Question or Issue Podcasts page dosent load, i tried reinstalling few times didnt work. 
  • Katerina
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Programming my own APP.

PlanPremiumGermany Device(Samsung Galaxy 10e, Macbook Pro 2019)Operating System(iOS, Android, Windows 10,etc.) My Question or Issue Hello Spotify Developer Team, i have one question.I programming a little Audio App for the Animal World.For that i nee...

  • Visitor
  • Plan Premium Germany   Device (Samsung Galaxy 10e, Macbook Pro 2019) Operating System (iOS, Android, Windows 10,etc.)   My Question or Issue   Hello Spotify Developer Team, ...
  • Katerina
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app says "No Internet available"

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 11 My Question or IssueI wanted to search a song and it kept failing by showing no results and showing the infobar claiming I have no internet. I'm not in offline mode. I did have intern...

  • Visitor
  • Plan Premium Country Canada Device Pixel 2 XL Operating System Android 11   My Question or Issue I wanted to search a song and it kept failing by showing no results and showing the inf...
  • Katerina
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Unliked songs - Recover?!?

Hi...Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable.How do I recover them?!?I'm pretty **bleep** off at this! Thanks!

  • Casual Listener
  • Hi... Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable. How do I recover them?!? I'm pretty **bleep** off at this!   Thanks!
  • spritofreg
  • Casual Listener
  • 1059 Views
  • 4 replies
  • 0 likes
  • 1059 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify doesn't let me log in in the app

PlanFreeCountryBelarusDeviceXiaomi Mi A2 Lite My Question or IssueSpotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is since it works when i use the browser on the phone. I tried it on wifi as...

  • Newbie
  • Plan Free Country Belarus Device Xiaomi Mi A2 Lite   My Question or Issue Spotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is s...
  • Ver
  • Spotify Legend
  • 531 Views
  • 3 replies
  • 0 likes
  • 531 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to go back to previous layout on tablets?

I'm using spotify premium on Android tablet.Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromebooks/ The question is - can I disable it somehow and/or...

  • Gig Goer
  • I'm using spotify premium on Android tablet. Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromeboo...
  • Billy-J
  • Spotify Star
  • 882 Views
  • 3 replies
  • 0 likes
  • 882 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disconnecting from car system

Hi, When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later, stops again. Plan: Premium Device: Samsung Galaxy S10+ running A...

  • Newbie
  • Hi,    When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later...
  • Elena
  • Moderator
  • 1988 Views
  • 2 replies
  • 0 likes
  • 1988 Views
  • 2 replies
  • 0 likes

Solved!! Can't download albums, just playlists

I downloaded the app last week and signed up for Duo. I downloaded about 20 albums and now I can only download if I add to a playlist. If I go into an album and click download the slider just moves back when I leave that album. I also can't "like" an...

  • Casual Listener
  • I downloaded the app last week and signed up for Duo.  I downloaded about 20 albums and now I can only download if I add to a playlist.  If I go into an album and click download the slider ...
  • Billy-J
  • Spotify Star
  • 2959 Views
  • 3 replies
  • 0 likes
  • 2959 Views
  • 3 replies
  • 0 likes