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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106402 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215690 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568824 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469299 Views
577 replies
40 likes
PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...
Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909 My Question or Issue The song name and picture...
Spotify Legend
3489 Views
9 replies
4 likes
PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...
Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11 My Question or Issue I've just started the one month trial for Premium and I can't open s...
Spotify Legend
2105 Views
3 replies
0 likes
Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...
Plan: Premium Country: US Device: Google Pixel 3a OS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...
Spotify Legend
904 Views
1 replies
3 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...
Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1 My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...
Moderator
1868 Views
3 replies
0 likes
I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...
I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine ove...
Spotify Legend
630 Views
1 replies
0 likes
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...
Spotify Legend
844 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9 iPhone 6 iOS 12 My Question or Issue My playlists are being rearranged by ...
Spotify Legend
8365 Views
14 replies
9 likes
PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...
Plan Premium Country USA Device Note 20 Ultra Operating System Android My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...
Moderator
500 Views
1 replies
0 likes
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "A...
754 Views
0 replies
3 likes
PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...
Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...
Music Fan
4358 Views
8 replies
4 likes
i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...
i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...
Moderator
517 Views
1 replies
0 likes
DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?
Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?
Moderator
3691 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...
Plan Premium Country France Device Fairphone 3+ Operating System Android 10 My Question or Issue The premium account is not working. I can connect my account, browse my playl...
Spotify Legend
1975 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...
Visitor
2476 Views
2 replies
2 likes
PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...
Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10 My Question or Issue The menu will not open on songs when I have them downloaded to my p...
Spotify Legend
955 Views
3 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...
Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11 My Question: Is it so difficult to implement this feature ? People ask for it since y...
Spotify Legend
1002 Views
1 replies
0 likes
PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...
Plan Premium Country Device OnePlus Pro 9 Operating System Android 11 My Question or Issue I turn off car view in the setting then when I quit and restart the ...
Spotify Legend
1033 Views
3 replies
0 likes
PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...
Plan Family Premium Country Australia Device Samsung Note 10+ 5G Samsung watch 3 LTE Operating System Android 10 My Question or Issue Just noticed recently that when I use m...
Spotify Legend
833 Views
3 replies
0 likes
PlanFreeCountryGeorgiaDeviceSamsung Galaxy a40Operating System Android 10 My Question or IssueOnly audio is available, I have tried 3 different devices, Android, iOS, windows PC, phones are both updated to the latest versions, also tried clean reinst...
Plan Free Country Georgia Device Samsung Galaxy a40 Operating System Android 10 My Question or Issue Only audio is available, I have tried 3 different devices, And...
Spotify Legend
924 Views
3 replies
1 likes
