Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209140 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209140 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558125 Views

78 replies

3 likes

  • 558125 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461573 Views

575 replies

39 likes

Account
Free
  • 461573 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Songs I removed from "liked songs playlist still shown up

PlanPremiumDEVICE/Samsung Galaxy A71Operating System(Android 10) My Question or IssueI liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from my liked songs playlist,they gone,then they shown again.İt just repeate...

Regular

Plan Premium DEVICE/Samsung Galaxy A71 Operating System (Android 10)   My Question or Issue I liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from m...

turxannghzd

Regular

1424 Views

2 replies

0 likes

  • 1424 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline-Mode on Samsung Gear App is not working!!!

PlanPremiumCountryGermanyDeviceSamsung Gear S3 FrontierOperating SystemTizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any way! Stop, it's working if I'm online (whether it's via Wi-Fi or connected via Bluetooth w...

Music Fan

Plan Premium Country Germany Device Samsung Gear S3 Frontier Operating System Tizen/Android     My Question or Issue   Unfortunately the Offline-Mode ist not working in any...

Jeremy

Spotify Legend

1967 Views

5 replies

1 likes

  • 1967 Views
  • 5 replies
  • 1 likes

Superuser Contribution Autoplay

PlanPremiumCountryUKDevice Operating SystemAndroidMy Question or IssueI have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Regular

Plan Premium Country UK Device   Operating System Android My Question or Issue I have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Jeremy

Spotify Legend

1084 Views

5 replies

1 likes

  • 1084 Views
  • 5 replies
  • 1 likes

Superuser Contribution Increase the font size of the widget on lock screen

Plan PremiumCountrySingapore DeviceSamsung A50 Operating SystemAndroid v11, OneUi 3.1 Hi recently, I installed the latest update on my Samsung A50. Ever since then, the font size on the Spotify widget on my lock screen is really tiny.Does anyone know...

Visitor

Plan   Premium Country Singapore    Device Samsung A50   Operating System Android v11, OneUi 3.1     Hi recently, I installed the latest update on my Samsun...

Alex

Spotify Legend

2763 Views

1 replies

1 likes

  • 2763 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Google Assistant won't play/shuffle playlists from my library

Plan Free Country Uruguay Device Redmi Note 8 Operating System Android 10 My Question or Issue Hello, I have my Google account linked to Spotify and Spotify set as my default music player. I want to play a specific playlist from Spotify from my libra...

Visitor

Plan Free   Country Uruguay   Device Redmi Note 8   Operating System Android 10   My Question or Issue Hello,   I have my Google account linked to Sp...

CarlosE

Spotify Legend

3291 Views

1 replies

0 likes

  • 3291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Not Working Since Genre Update

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been working properly. Every time I open Spotify it immed...

Regular

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been w...

CarlosE

Spotify Legend

2960 Views

14 replies

0 likes

Android
Crash
genre update
LG
Spotify
  • 2960 Views
  • 14 replies
  • 0 likes

Superuser Contribution Playing Downloaded Content with Intermittent Connection

PlanPremiumCountryUSDeviceSamsung Galaxy My Question or IssueHello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I download content ahead of time, but as of a 2020 update, the downloaded p...

Regular

Plan Premium Country US Device Samsung Galaxy   My Question or Issue Hello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I d...

Novy

Moderator

1914 Views

9 replies

0 likes

playback
Playlists
podcast
  • 1914 Views
  • 9 replies
  • 0 likes

Superuser Contribution Help I can't share music on instagram stories

Help I can't share music on instagram storiesHelloI can not share my music in instagram stories when trying to share before I got the instagram stories icon now it is no longer on my cell phone is a:Samsung S10 +Version One UI 3.0Android version 11ac...

Newbie

Help I can't share music on instagram stories Hello I can not share my music in instagram stories when trying to share before I got the instagram stories icon now it is no longer on my cell phone i...

Novy

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loses connection when casting

Hello, I'm having several issues that all involve connection to my device when casting #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to date. See this screenshot and notice the weird playing times#2 Adjust...

Casual Listener

Hello,   I'm having several issues that all involve connection to my device when casting   #1 Song info and playing time get out of sync. Music keeps playing but song info is not up to ...

Novy

Moderator

2932 Views

11 replies

2 likes

  • 2932 Views
  • 11 replies
  • 2 likes

Superuser Contribution Home screen is blank

PlanPremiumCountryIndiaDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 9.0 My Question or IssueThe home screen of the Spotify App is completely blank except the settings icon. The other tabs - Search and Your Library are fully functional. I've alr...

Visitor

Plan Premium Country India Device Samsung Galaxy 9 Plus Operating System Android 9.0   My Question or Issue The home screen of the Spotify App is completely blank except the settings i...

Ivan

Spotify Legend

1388 Views

7 replies

4 likes

  • 1388 Views
  • 7 replies
  • 4 likes

Superuser Contribution Release radar playlist not playing in order

PlanPremiumCountryUSDeviceNote 8Operating SystemAndroid version 9 My Question or IssueMy release radar playlist won't play in order when I select a song, it just shuffles. My other playlists are not like this.

Casual Listener

Plan Premium Country US Device Note 8 Operating System Android version 9   My Question or Issue My release radar playlist won't play in order when I select a song, it just shuffles. My...

Ver

Spotify Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not continuing playback from other locations

PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...

Regular

Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9)   My Question or Issue I have an issue where t...

Yoshke

Casual Listener

2597 Views

10 replies

1 likes

Android
continue
playback
  • 2597 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Downloading over cellular even when it's told not to

Since I've gotten my new phone, spotify has tried to download Playlists even when I've told the app to not allow this, setting the offline mode does stop it, but that's not exactly elegant, and the other way is to turn off data entirely on the phone ...

Regular

Since I've gotten my new phone,  spotify has tried to download Playlists even when I've told the app to not allow this,  setting the offline mode does stop it,  but that's not exactly ...

CarlosE

Spotify Legend

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories Sharing Problem

Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sharing page. There is nothing about spotify there. I reinsta...

Casual Listener

  Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sh...

CarlosE

Spotify Legend

1360 Views

6 replies

3 likes

  • 1360 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution no songs will play, stuck at zero

PlanPremiumCountryUSADeviceLG Stylo 5Operating SystemAndroid 9 My Question or IssueRecently did a factory reset on my phone, after not using it for quite while. On spotify, I can view my library and all my playlists no problem. I can search and find ...

Casual Listener

Plan Premium Country USA Device LG Stylo 5 Operating System Android 9   My Question or Issue Recently did a factory reset on my phone, after not using it for quite while. On spotify, I...

Eni

Moderator

1861 Views

5 replies

0 likes

Android
stuck at zero
won't play
  • 1861 Views
  • 5 replies
  • 0 likes

Superuser Contribution No podcast episodes

PlanPremiumCountryGermanyDeviceHuawei p smart+Operating SystemAndroid 9.1 My Question or IssueThere are no new podcast episodes since March 10th. Neither in my libary nor on the podcast iself. How can I see them?

Regular

Plan Premium Country Germany Device Huawei p smart+ Operating System Android 9.1   My Question or Issue There are no new podcast episodes since March 10th. Neither in my libary nor on ...

Jeremy

Spotify Legend

1541 Views

13 replies

0 likes

  • 1541 Views
  • 13 replies
  • 0 likes

Superuser Contribution Hanging Playlist - Android Auto

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A70 Operating SystemAndroid v10Spotify Version8.6.4.971 My Question or Issue I bought a brand new (Android Auto) head unit for my car shortly before Christmas so I could switch effortlessly between...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A70  Operating System Android v10 Spotify Version 8.6.4.971   My Question or Issue   I bought a brand new (Androi...

Jeremy

Spotify Legend

1261 Views

5 replies

0 likes

android auto
  • 1261 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution UI hasn't updated.

PlanPremiumCountryAustralia DeviceGoogle Pixel 4xlOperating SystemAndroid 11My Question or Issueas you can see in the first image, my premium account does not have the 2020 refresh ui, whereas in the second image, my free account i made 10 mintues ag...

Casual Listener

Plan Premium Country Australia  Device Google Pixel 4xl Operating System Android 11 My Question or Issue as you can see in the first image, my premium account does not have the 20...

devildog5001

Casual Listener

1193 Views

2 replies

0 likes

lyrics
UI
UI Issue
UI Upgrade Sucks
UIX
  • 1193 Views
  • 2 replies
  • 0 likes

Spotify doesn't work

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon.

Visitor

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon. 

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

I can't share anything on my Instagram story

PlanPremiumCountryPolandDeviceHuawei P40 lite Operating SystemAndroid 10 My Question or IssueI can't share anything on my Instagram story. When I try to, I'm just redirected to a camera view in my Instagram story. I already tried reinstalling the app...

Newbie

  Plan Premium Country Poland Device Huawei P40 lite  Operating System Android 10   My Question or Issue I can't share anything on my Instagram story. When I try to, I'm jus...

Emilia_8

Community Legend

721 Views

1 replies

1 likes

  • 721 Views
  • 1 replies
  • 1 likes