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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110320 Views

26 replies

3 likes

  • 110320 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222155 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222155 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578758 Views

79 replies

3 likes

  • 578758 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476827 Views

577 replies

40 likes

Account
Free
  • 476827 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotfiy Connect Sits On Connecting...

PlanPremiumCountryAustraliaDeviceSamsung S21+Operating SystemAndroid version 11 My Question or IssueI recently got a new mobile phone.Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hi...

Casual Listener

  Plan Premium Country Australia Device Samsung S21+ Operating System Android version 11   My Question or Issue I recently got a new mobile phone. Spotify Connect shows both my ...

Jeremy

Spotify Legend

899 Views

3 replies

0 likes

  • 899 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume

PlanPremiumCountry Brasil DeviceMotorola Moto One ActionOperating SystemAndroid One Sempre que bloqueio a tela o volume do spotify diminui.

Visitor

  Plan Premium Country Brasil   Device Motorola Moto One Action Operating System Android One   Sempre que bloqueio a tela o volume do spotify diminui.  

Elena

Moderator

489 Views

1 replies

0 likes

volume android changing
volume bug
volume difference
Volume down
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Randomly pausing on Android

PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...

Regular

Plan No registered plan Country United States of America Device (Samsung Galaxy S20 5G Operating System (Android)   My Question or Issue My music is still randomly pausing on my Androi...

Jeremy

Spotify Legend

1153 Views

5 replies

0 likes

  • 1153 Views
  • 5 replies
  • 0 likes

Some podcasts and shows not showing new episodes.

PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...

Casual Listener

  Plan Premium Country Australia Device Redmi k30 ultra Operating System (Android 10, MIUI 12)   My Question or Issue Hi, I've come across this wierd bug with my phone that ha...

bnflx-_mtnliq

Casual Listener

7981 Views

2 replies

0 likes

not updating
podcast
Shows
  • 7981 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Missing shuffle and repeat buttons

Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...

Casual Listener

Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I canno...

Jeremy

Spotify Legend

2524 Views

8 replies

0 likes

Android
Playlists
  • 2524 Views
  • 8 replies
  • 0 likes

Superuser Contribution Current song playing doesn't show in the current song window

Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...

Music Fan

  Plan. Premium  Country Việt Nam  Device BlackBerry  Operating System. Android    My Question or Issue Suddenly the now playing pane pane has stopped updating ...

ECMalcolm

Regular

41501 Views

16 replies

16 likes

  • 41501 Views
  • 16 replies
  • 16 likes

Superuser Contribution Lyrics don't show up anymore.

PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...

Music Fan

Plan Premium Country Canada Device Android       My Question or Issue So until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went ba...

Eni

Moderator

7410 Views

8 replies

4 likes

  • 7410 Views
  • 8 replies
  • 4 likes

Superuser Contribution [Android] Wrong title for playing song is displayed

PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...

Newbie

Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909   My Question or Issue The song name and picture...

Mihail

Spotify Legend

3505 Views

9 replies

4 likes

  • 3505 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution 'And more' button on albums and artist pages not working on premium?

PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...

Casual Listener

Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue  I've just started the one month trial for Premium and I can't open s...

CarlosE

Spotify Legend

2111 Views

3 replies

0 likes

  • 2111 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android leaves shuffle on after alarm

Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...

Casual Listener

Plan: Premium Country: US Device: Google Pixel 3a OS: Android   Issue:   After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...

CarlosE

Spotify Legend

908 Views

1 replies

3 likes

  • 908 Views
  • 1 replies
  • 3 likes

Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

Casual Listener

Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1   My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...

Eni

Moderator

1882 Views

3 replies

0 likes

Android
battery
drain
Spotify
  • 1882 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

Music Fan

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before.   My phone and desktop pc find each other fine ove...

CarlosE

Spotify Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

Roadie

Yet another showstopping bug from the stupid cunts at Spotify.   When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...

CarlosE

Spotify Legend

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9   iPhone 6 iOS 12   My Question or Issue My playlists are being rearranged by ...

CarlosE

Spotify Legend

8449 Views

14 replies

9 likes

folders
Playlists
Sorting Playlists
  • 8449 Views
  • 14 replies
  • 9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

Newbie

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior.   I've only experienced it on the mobile app, but it happens constantly. I have "A...

763 Views

0 replies

3 likes

Mobile
  • 763 Views
  • 0 replies
  • 3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Music Fan

Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...

Nightflyre9

Music Fan

4389 Views

8 replies

4 likes

  • 4389 Views
  • 8 replies
  • 4 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

Visitor

i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...

Eni

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Visitor

Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?

Novy

Moderator

3701 Views

1 replies

1 likes

  • 3701 Views
  • 1 replies
  • 1 likes