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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryCzechiaDeviceSamsung A40Operating SystemAndroid Dear Spotify team,Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile data (downloading allowed) and any time I try to sync it on my phone, the song...
Plan Premium Country Czechia Device Samsung A40 Operating System Android Dear Spotify team, Syncing my phone with my MP3 in laptop does not work. I have tried both wifi and mobile da...
Moderator
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Spotify Android version 8.5.77.1043 Hi.Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice command) and try to play on my phone...I can't switch playback ...
Spotify Android version 8.5.77.1043 Hi. Since the latest update, when I have been casting from spotify to a chromecast or Google Home/Nest device, when I stop playback (via phone or voice c...
Visitor
14230 Views
28 replies
20 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 2Operating SystemAndroid 11 My Question or IssueI have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to pair and use my phone via the built in Bluetooth...but I cannot play Spotify...
Plan Premium Country Canada Device Google Pixel 2 Operating System Android 11 My Question or Issue I have a 2015 Mini Countryman. I don't have the fancy onboard system. I am able to ...
Spotify Legend
2315 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueThe lyrics update in Brazil has been rolling out for several months and I've updated my app a lot of times but I simply don't get the lyrics feature at all, and I ...
Plan Premium Country Brazil Device Oneplus 6T Operating System Android 10 My Question or Issue The lyrics update in Brazil has been rolling out for several months and I've updated my...
Spotify Legend
693 Views
1 replies
2 likes
PlanPremiumCountryU.S.DeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueThe Android 11 update added a new media player control section to the quick settings menu when you swipe down from the top of the screen. My phone does not show...
Plan Premium Country U.S. Device Google Pixel 3a Operating System Android 11 My Question or Issue The Android 11 update added a new media player control section to the quick ...
Newbie
16663 Views
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PlanFree/PremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synching with my phone app. Ive tried all the reinstallation steps and the issue still persists.
Plan Free/Premium Country Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10 My Question or Issue My liked songs on my desktop app are not synchin...
Moderator
573 Views
1 replies
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Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect.Steps to Reproduce1. Navigate to any album2. Tap on the "..." menu3. Tap on 'Add to Home Screen'4. Drag or "ADD AUTOMATICALLY"5. Go to th...
Plan: Premium @ $9.99/mo I'm a software tester, so I'll explain the issue in a way that a developer would expect. Steps to Reproduce 1. Navigate to any album 2. Tap on the "..." me...
Spotify Legend
457 Views
1 replies
0 likes
Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline. Premium Samsung S20+Android 10Canada
Started using Spotify for podcasts. Downloaded some locally to listen on commute but they stop playing when I don't have a data connection. Music works fine offline. Premium Samsung S...
Spotify Legend
7853 Views
18 replies
0 likes
PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...
Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11) My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...
Regular
391708 Views
60 replies
5 likes
Plan PremiumFree/PremiumCountryAustralia Samsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueWhen I pick up my phone each day, very early in the morning, Spotify self starts and plays the same song every ti...
Plan Premium Free/Premium Country Australia Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Issue When I pick up my phone each ...
Spotify Legend
399 Views
1 replies
0 likes
PlanPremium My Question or IssueWhen listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution though that it looks terrible. How can I make it maximum resolution ...
Plan Premium My Question or Issue When listening to spotify the album artwork displays fullscreen behind the widget with controls on my android's lockscreen. It is such low resolution thou...
Spotify Legend
160 Views
1 replies
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PlanPremiumCountryIsraelDeviceTV, using chromecast on xioami streamerOperating SystemAndroid My Question or IssueHello!I can't search for anything or even log in, because keyboard doesn't open on spotify. It does open on all other apps. I tried resta...
Plan Premium Country Israel Device TV, using chromecast on xioami streamer Operating System Android My Question or Issue Hello! I can't search for anything or even log in, b...
Moderator
712 Views
1 replies
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I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move one song up or down the queue as desired, but I cann...
I saw a similar thread on this, but for the desktop version. I am using the mobile app 99% of the time and compose long queues of music, adding or subtracting songs on the go. I can select and move o...
Moderator
966 Views
1 replies
1 likes
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to:1. Go to Your Library2. Start playing a playlist3. Op...
Right now daily mixes/release radar/discover weekly use the last configuration you had while playing a playlist. In order to change either the Shuffle setting while listening to these, you have to: ...
Spotify Legend
4210 Views
2 replies
0 likes
Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. PlanPremiumCountryUSDevicePixel 3aOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. Plan Premium Country US Device Pix...
Spotify Legend
616 Views
1 replies
0 likes
PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...
Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo My Question or Issue See Subject. Always get the same message, doesn't matter whether on...
Casual Listener
1087 Views
4 replies
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PlanPremiumCountryItalyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueEvery time I listen to spotify and eventually my phone screen goes off with the app running in the background, the music starts lagging or even stops. Then, as...
Plan Premium Country Italy Device Google Pixel 3a Operating System Android 11 My Question or Issue Every time I listen to spotify and eventually my phone screen goes off with the app...
Music Fan
8487 Views
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I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?
I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?
Casual Listener
536 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 7T ProOperating SystemAndroid 10 (Spotify v 8.5.77.1043) My Question or IssueThere is a huge amount of lag and delay when using the Spotify app. Swipe actions for changing tracks results in stutters and animation ...
Plan Premium Country India Device OnePlus 7T Pro Operating System Android 10 (Spotify v 8.5.77.1043) My Question or Issue There is a huge amount of lag and delay when using the Spoti...
Newbie
1385 Views
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PlanPremiumCountryBrazilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Oreo My Question or IssueI can see the lyrics when I'm using Spotify on desktop but they aren't appearing on the mobile (same account). I tried using someone else's account ...
Plan Premium Country Brazil Device Samsung Galaxy J5 Prime Operating System Android Oreo My Question or Issue I can see the lyrics when I'm using Spotify on desktop but they aren't a...
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