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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375701 Views

541 replies

34 likes

Account
Free
  • 375701 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Superuser Contribution Stuttering when i switch to next track

PlanPremiumCountryTurkeyDeviceRealme 7 ProOperating SystemAndroid 10 My Question or IssueTwo days ago i got an Oppo Realme 7 Pro, installed Spotify and noticed that the album covers stutter when i switch to next track. I tried doing a clean reinstall...

Regular

Plan Premium Country Turkey Device Realme 7 Pro Operating System Android 10   My Question or Issue Two days ago i got an Oppo Realme 7 Pro, installed Spotify and noticed that the album...

Novy

Moderator

1824 Views

14 replies

1 likes

  • 1824 Views
  • 14 replies
  • 1 likes

Superuser Contribution Bluetooth controls do not work until app is force stopped and restarted

After connecting Bluetooth headphones (Jabra 75t) pause/play and skip/previous track buttons do not work until app is closed and restarted. Even more frustrating, this problem re-occurs after a random period of time, and the app is required to restar...

Regular

After connecting Bluetooth headphones (Jabra 75t) pause/play and skip/previous track buttons do not work until app is closed and restarted.  Even more frustrating, this problem re-occurs after a...

jbwalters22

Casual Listener

1622 Views

12 replies

0 likes

  • 1622 Views
  • 12 replies
  • 0 likes

Superuser Contribution Why does my Spotify starts autmaticaly on my headset

I have spotify on my cumputer and my phone.. I start spotify on my computer when i start working for the day.. But connected to my phone i have i plantronic headset.And when i answer a call and end it by pushing the conekt/disconekt button on my head...

Visitor

I have spotify on my cumputer and my phone.. I start spotify on my computer when i start working for the day.. But connected to my phone i have i plantronic headset. And when i answer a call and end...

Novy

Moderator

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram share image is weird

PlanPremiumCountryHungaryDeviceXiaomi Redmi Note 9 proOperating SystemAndroid 10 My Question or IssueDoes anyone else has problems sharing on Instagram stories? The album image is out of bounds, the letters are big and the spotify logo is showing on ...

Newbie

Plan Premium Country Hungary Device Xiaomi Redmi Note 9 pro Operating System Android 10   My Question or Issue Does anyone else has problems sharing on Instagram stories? The album ima...

Ver

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't sync to phone

PlanPremiumCountryUSADeviceMoto G PowerOperating System(Windows 10) My Question or IssueHello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ for years and never had any issues with doing the usual download on PC and the...

Casual Listener

Plan Premium Country USA Device Moto G Power Operating System (Windows 10)   My Question or Issue Hello, I can't get my local files to sync to my phone. Previously, I had a Moto G5+ fo...

Jeremy

Spotify Legend

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liking songs doesn't work

PlanPremiumCountryRussiaDeviceSamusng A8Operating SystemAndroid 10 My Question or IssueI click on "like", and nothing changes. Nothing happens. If I try to remove a song from "liked" playlist, it asks me for confirmation, but nothing changes when I c...

Newbie

Plan Premium Country Russia Device Samusng A8 Operating System Android 10   My Question or Issue I click on "like", and nothing changes. Nothing happens. If I try to remove a song from...

Jeremy

Spotify Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Fix the Android SD card bug!

I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go online to see menu" when attempting to view artist o...

Casual Listener

I would love to see the Android SD card bug fixed! It's a known bug that happens when the user stores their spotify downloads on an sd card. it causes the app to return an error message stating "go o...

11123349791

Music Fan

843 Views

2 replies

0 likes

  • 843 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot remove Album showing at the top (Android app)

PlanFree/Premium DeviceOnePlus 6 Operating SystemAndroid Oreo My Question or IssueI was making a christmas playlist & I listened to one of the songs in this album(check the image attached) back in December and now for some reason this album keeps sho...

Casual Listener

Plan Free/Premium   Device OnePlus 6   Operating System Android Oreo   My Question or Issue I was making a christmas playlist & I listened to one of the songs in thi...

Novy

Moderator

847 Views

5 replies

0 likes

  • 847 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics won't show on Adroid

PlanPremium CountryArgentina DeviceMotorola One ActionOperating SystemAndroid 10 My Question or IssueLyrics won't show on my phone (They appear on the desktop app). I tried a clean install, as you suggested, but it did not work. I also created anothe...

Casual Listener

Plan Premium   Country Argentina   Device Motorola One Action Operating System Android 10   My Question or Issue Lyrics won't show on my phone (They appear on the desktop a...

Novy

Moderator

897 Views

3 replies

1 likes

  • 897 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify freezes, search won't work, songs can't be stopped

PlanPremiumCountryUKDeviceHuawei P9 PlusOperating SystemAndroid My Question or IssueSpotify will just "hang" when searching, the screen flashes without content loading.When a song is playing, randomly it can't be stopped and the only way to stop it i...

Casual Listener

Plan Premium Country UK Device Huawei P9 Plus Operating System Android   My Question or Issue Spotify will just "hang" when searching, the screen flashes without content loading. Whe...

Alex

Spotify Legend

5514 Views

16 replies

4 likes

  • 5514 Views
  • 16 replies
  • 4 likes

Solved!!Superuser Contribution "Spotify connections" notification

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation.All I get ony phone is a notification saying "Spotify connections"... No other details, tapping it does...

Music Fan

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation. All I get ony phone is a notification saying "Spot...

313

Newbie

23187 Views

9 replies

0 likes

  • 23187 Views
  • 9 replies
  • 0 likes

Mí android no reproduce la música

Mí aplicación de android no reproduce la música

Newbie

Mí aplicación de android no reproduce la música

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sasmsung Active 2 Playlist arrangement

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I have an Spotify Premium account and it is working pretty fine. I bought I while a...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...

CarlosE

Spotify Legend

453 Views

1 replies

0 likes

Active 2
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution HTR 4067 - can't see in app

Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also). I try everything on forum here (hope so) DHCP on/off, got actual FW, restart, rename AV without sp...

Casual Listener

Hello I have got a problem with streaming spotify on my HTR 4067 Yamaha reciever. So I got premium acc. Try it on Android devices (and NB and PC also).   I try everything on forum here (hope s...

Eni

Moderator

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App keeps closing itself.

PlanPremiumCountry DeviceOne Plus 6Operating SystemAndroid 9 My Question or IssueWhenever I am playing a song in the background, and play a video on another app like Twitter or Reddit, Spotify closes and it disappear from the notification. And when i...

Visitor

Plan Premium Country   Device One Plus 6 Operating System Android 9    My Question or Issue Whenever I am playing a song in the background, and play a video on another app li...

Alex

Spotify Legend

4357 Views

3 replies

2 likes

  • 4357 Views
  • 3 replies
  • 2 likes

Superuser Contribution Missing feature

My Question or IssueUsed to be a function to play a radio based on music from a Playlist. I can't find the function anywhere, please help

Newbie

  My Question or Issue Used to be a function to play a radio based on music from a Playlist.  I can't find the function anywhere, please help 

Alex

Spotify Legend

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution App on Galaxy Watch 3 not working offline

PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...

Visitor

  Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue In offline mode songs will not play despite following al...

lg777

Newbie

3050 Views

4 replies

2 likes

  • 3050 Views
  • 4 replies
  • 2 likes

Superuser Contribution local files syncing problem with one ui 3

PlanPremiumCountryVietnamDeviceSamsung A51Operating SystemOne UI 3 android 11 My Question or IssueSince updating to the one ui 3, I can not sync my local files between my pc and my phone. I've followed all the instructions in the local files syncing ...

Regular

Plan Premium Country Vietnam Device Samsung A51 Operating System One UI 3 android 11   My Question or Issue Since updating to the one ui 3, I can not sync my local files between my pc ...

Jeremy

Spotify Legend

1784 Views

11 replies

0 likes

  • 1784 Views
  • 11 replies
  • 0 likes

Superuser Contribution Android spotify app login

PlanFamily PremiumCountrySwedenDeviceAllwinner T3 P3Operating SystemAndroid 6.0.1 My Question or IssueHi, when i try to login on the spotify app on my tablet it says "you are currently offline, go online to connect to spotify". Every other internet n...

Casual Listener

Plan Family Premium Country Sweden Device Allwinner T3 P3 Operating System Android 6.0.1   My Question or Issue Hi, when i try to login on the spotify app on my tablet it says "you are...

Jeremy

Spotify Legend

1112 Views

5 replies

0 likes

  • 1112 Views
  • 5 replies
  • 0 likes

Superuser Contribution All songs listed as various artists in playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10Operating SystemAndroid 11 My Question or IssueI know there is a licensing negotiations going on right now between Spotify and kakao M for alot of kpop artists. All the songs were just grayed out be...

Regular

Plan Premium Country Canada Device Samsung Galaxy Note 10 Operating System Android 11   My Question or Issue I know there is a licensing negotiations going on right now between Spotify...

mistressxian

Regular

961 Views

4 replies

0 likes

  • 961 Views
  • 4 replies
  • 0 likes