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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201624 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201624 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545889 Views

78 replies

3 likes

  • 545889 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453622 Views

571 replies

38 likes

Account
Free
  • 453622 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify is randomly closing/stopping tracks

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app closes and I have to restart it againl. I've noticed onc...

Casual Listener

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app close...

Alex

Spotify Legend

67350 Views

16 replies

13 likes

  • 67350 Views
  • 16 replies
  • 13 likes

Superuser Contribution No Loop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jeremy

Spotify Legend

721 Views

1 replies

0 likes

No Loop
  • 721 Views
  • 1 replies
  • 0 likes

[Android][Playlists] This feature stops me from seeing my playlist music.

Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight

Regular

Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight  

314 Views

0 replies

0 likes

Android
Playlists
  • 314 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Terrible audio crackling when playing music (beta)

PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 12 Developer preview SP2My Question or IssueYesterday, I tried playing music on my phone after a spotify update and found that there was a horribly crackling whenever I played anything. I clear...

Casual Listener

Plan Premium Country UK Device Pixel 3 Operating System Android 12 Developer preview SP2 My Question or Issue Yesterday, I tried playing music on my phone after a spotify update and found th...

CarlosE

Spotify Legend

3260 Views

4 replies

4 likes

android12
Beta
bug
  • 3260 Views
  • 4 replies
  • 4 likes

Solved!! Problems with instagram

Cant share music on Instagram stories All updates done All apps new installed

Casual Listener

Cant share music on Instagram stories  All updates done  All apps new installed   

Bittencourt

Spotify Star

1906 Views

4 replies

0 likes

  • 1906 Views
  • 4 replies
  • 0 likes

Superuser Contribution Randomly stops playing

I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen for a few songs. As soon as the phone is touched/woke...

Casual Listener

I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen fo...

Alex

Spotify Legend

150516 Views

4 replies

2 likes

  • 150516 Views
  • 4 replies
  • 2 likes

New Library Design is Terrible

I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags. Spotify wants to be youtube, creating headache for people who just want...

Roadie

I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags.   Spotify wan...

665 Views

0 replies

1 likes

  • 665 Views
  • 0 replies
  • 1 likes

Superuser Contribution No Spotify on Galaxy Store for Galaxy Watch and Galaxy Phones

PlanPremiumCountryMoldova DeviceSamsung Galaxy 20, Galaxy WatchOperating SystemAndroid 11, Tizer Spotify app is not available in the Galaxy store. It can't be found using search and the direct link (https://galaxystore.samsung.com/geardetail/com.spot...

Casual Listener

  Plan Premium Country Moldova   Device Samsung Galaxy 20, Galaxy Watch Operating System Android 11, Tizer   Spotify app is not available in the Galaxy store. It can't be fo...

je380

Casual Listener

4524 Views

2 replies

0 likes

  • 4524 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution App freezes or reboot my phone

PlanPremium CountryArgentina DeviceXiaomi Redmi 7 Operating SystemAndroid 10 (QKQ1.191008.001)MIUI Global 11.0.1 (QFLEUXM) My Question or IssueMost of the times I open the Spotfiy App, my phone completly freezes when the screen is lock, sometimes I c...

Casual Listener

  Plan Premium   Country Argentina   Device Xiaomi Redmi 7   Operating System Android 10  (QKQ1.191008.001) MIUI Global 11.0.1 (QFLEUXM)   My Question or I...

Mihail

Spotify Legend

4164 Views

6 replies

0 likes

  • 4164 Views
  • 6 replies
  • 0 likes

New library UI is terrible

PlanPremiumOperating SystemAndroid My Question or IssueWhy does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts separated but now I'm forced to struggle to sort between the two and find wher...

Newbie

  Plan Premium Operating System Android   My Question or Issue Why does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts se...

MattSuda

Spotify Star

1149 Views

2 replies

4 likes

UI
updates
  • 1149 Views
  • 2 replies
  • 4 likes

How to make Your Episodes go away

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everytime I download an episode it automatically adds to Your E...

Casual Listener

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident.  I removed the episode from it, but now, everyt...

dinomight

Spotify Star

11359 Views

1 replies

16 likes

  • 11359 Views
  • 1 replies
  • 16 likes

Cache size

PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...

Casual Listener

Plan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and m...

dinomight

Spotify Star

2436 Views

1 replies

0 likes

  • 2436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

Casual Listener

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...

Novy

Moderator

4544 Views

8 replies

10 likes

Instagram
Instagram Stories
  • 4544 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

Casual Listener

Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...

Novy

Moderator

1100 Views

5 replies

0 likes

  • 1100 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't share song as Instagram Story

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueI don't know if this is a Spotify or Instagram thing, but every time I try to share a song, the content doesn't appear in the Instagram app. Instead, the came...

Gig Goer

Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue I don't know if this is a Spotify or Instagram thing, but every time I try to shar...

CarlosE

Spotify Legend

1165 Views

3 replies

2 likes

  • 1165 Views
  • 3 replies
  • 2 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...

ianhandsup

Music Fan

5359 Views

7 replies

208 likes

  • 5359 Views
  • 7 replies
  • 208 likes

Superuser Contribution Lockscreen Widget disappearing on android 11

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until s...

Casual Listener

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 1...

Jeremy

Spotify Legend

2913 Views

2 replies

1 likes

  • 2913 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play on tablet anymore

PlanPremiumCountry Belgium DeviceTablet Asus Zenpad 8.0Operating SystemAndroid 7.0 My Question or IssueHiI never had problems with Spotify. I play it on several devices and stream it to chromecast or via bluetooth to speakers.But suddenly Spotify won...

Regular

Plan Premium Country Belgium   Device Tablet Asus Zenpad 8.0 Operating System Android 7.0   My Question or Issue Hi I never had problems with Spotify. I play it on several de...

Mihail

Spotify Legend

9529 Views

26 replies

0 likes

  • 9529 Views
  • 26 replies
  • 0 likes

Superuser Contribution After update -> no login possible, nothing is working anymore

PlanPremiumGERMANYDeviceGoogle Pixel 5Operating SystemAndroid 11Hi,i don't know if you already recognized the problem. But since your new update has been rolled out im facing very big issues with Spotify application on android phone.At first -> No mu...

Regular

Plan Premium GERMANY Device Google Pixel 5 Operating System Android 11 Hi, i don't know if you already recognized the problem. But since your new update has been rolled out im facing very...

CarlosE

Spotify Legend

1305 Views

9 replies

0 likes

  • 1305 Views
  • 9 replies
  • 0 likes