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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396628 Views

547 replies

35 likes

Account
Free
  • 396628 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

  • 8467 Views
  • 0 replies
  • 7 likes

Superuser Contribution App on Galaxy Watch 3 not working offline

PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...

Visitor

  Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue In offline mode songs will not play despite following al...

lg777

Newbie

3132 Views

4 replies

2 likes

  • 3132 Views
  • 4 replies
  • 2 likes

Superuser Contribution local files syncing problem with one ui 3

PlanPremiumCountryVietnamDeviceSamsung A51Operating SystemOne UI 3 android 11 My Question or IssueSince updating to the one ui 3, I can not sync my local files between my pc and my phone. I've followed all the instructions in the local files syncing ...

Regular

Plan Premium Country Vietnam Device Samsung A51 Operating System One UI 3 android 11   My Question or Issue Since updating to the one ui 3, I can not sync my local files between my pc ...

Jeremy

Spotify Legend

1881 Views

11 replies

0 likes

  • 1881 Views
  • 11 replies
  • 0 likes

Superuser Contribution Android spotify app login

PlanFamily PremiumCountrySwedenDeviceAllwinner T3 P3Operating SystemAndroid 6.0.1 My Question or IssueHi, when i try to login on the spotify app on my tablet it says "you are currently offline, go online to connect to spotify". Every other internet n...

Casual Listener

Plan Family Premium Country Sweden Device Allwinner T3 P3 Operating System Android 6.0.1   My Question or Issue Hi, when i try to login on the spotify app on my tablet it says "you are...

Jeremy

Spotify Legend

1142 Views

5 replies

0 likes

  • 1142 Views
  • 5 replies
  • 0 likes

Superuser Contribution All songs listed as various artists in playlist

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10Operating SystemAndroid 11 My Question or IssueI know there is a licensing negotiations going on right now between Spotify and kakao M for alot of kpop artists. All the songs were just grayed out be...

Regular

Plan Premium Country Canada Device Samsung Galaxy Note 10 Operating System Android 11   My Question or Issue I know there is a licensing negotiations going on right now between Spotify...

mistressxian

Regular

987 Views

4 replies

0 likes

  • 987 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Closing and restarting after i try adding a song to a playlist

Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 strong. I've been told before that there is no limit to...

Casual Listener

Okay so I made a playlist of my liked songs so that i could share it amongst my music friends who are trying to discover new things. Im a big music nerd so this playlist I've made is like 10,000 stro...

Eni

Moderator

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

My app does not have the 'Local Files' tab in settings

Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! PlanPremiumCountryIndonesiaDeviceRedmi K20Operating Syst...

Casual Listener

Like the title says, my app doesn't seem to have to 'Local Files' tab in the settings. I tried logging out and in and reinstalling the app, nothing seems to work. Any help would be appreciated! &nbs...

Emilia_8

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google alarm clock to pick random song from playlist

Hi, I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist) According to a support chat rapresentative Google app always start from the first song, can't play a random song. I would lik...

Casual Listener

Hi,  I set up the Google alarm to play a Playlist, but it always start playing the same song (the first item of the Playlist)    According to a support chat rapresentative Google...

Jeremy

Spotify Legend

35513 Views

8 replies

9 likes

Android
Playlists
  • 35513 Views
  • 8 replies
  • 9 likes

Superuser Contribution Add Offline Album to Queue Crashes App

PlanPremiumCountryUnited States DeviceGoogle Pixel 3aOperating SystemAndroid 11Spotify Version8.6.4.971 My Question or IssueApp consistently crashes when trying to add an album to the queue in offline mode.Steps to Reproduce1. Have an album downloade...

Newbie

Plan Premium Country United States   Device Google Pixel 3a Operating System Android 11 Spotify Version 8.6.4.971   My Question or Issue App consistently crashes when trying to...

Jeremy

Spotify Legend

879 Views

2 replies

1 likes

  • 879 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cast volume contorls are not showing up

PlanFreeCountryRomaniaDeviceMotorola G6 PlayOperating SystemAndroid 9My Question or IssueSometimes they work sometimes they don't, the cast controls are an absolute mystery for me. Most of the times they don't show up, force stoping the app works but...

Music Fan

Plan Free Country Romania Device Motorola G6 Play Operating System Android 9 My Question or Issue Sometimes they work sometimes they don't, the cast controls are an absolute mystery for me. ...

Jeremy

Spotify Legend

5415 Views

9 replies

0 likes

  • 5415 Views
  • 9 replies
  • 0 likes

Search Bar not Working

PlanFreeCountryUSADeviceSamsung ChromebookOperating SystemAndroidMy Question or IssueOn the Spotify Web Player, when I search up anything, it says "no results found for ___". I am completely sure that I've spelled things correctly but no matter what ...

Casual Listener

Plan Free Country USA Device Samsung Chromebook Operating System Android My Question or Issue On the Spotify Web Player, when I search up anything, it says "no results found for ___". I am c...

Billy-J

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Library experience is unusable for Podcast episodes

PlanPremiumCountryUSA DevicePixel 4zOperating SystemAndroid My Question or IssueApp version 8.6.2.774The new library experience has made my daily podcast use case unusable. I typically would go to Podcasts and view by Episodes. It was a nice little i...

Casual Listener

    Plan Premium Country USA   Device Pixel 4z Operating System Android   My Question or Issue App version 8.6.2.774 The new library experience has made my daily pod...

Novy

Moderator

1041 Views

4 replies

7 likes

  • 1041 Views
  • 4 replies
  • 7 likes

Superuser Contribution Spotify retained previous playlist

PlanPremiumCountryMalaysiaDeviceMi 10T ProOperating SystemMiui 12.0.11 Android 10 My Question or IssueSpotify player retained the previous playlist/song opened eventhough I've started different playlist/song. The song played the new song I selected b...

Regular

Plan Premium Country Malaysia Device Mi 10T Pro Operating System Miui 12.0.11 Android 10   My Question or Issue Spotify player retained the previous playlist/song opened eventhough I'v...

Jeremy

Spotify Legend

1432 Views

9 replies

0 likes

  • 1432 Views
  • 9 replies
  • 0 likes

Bluetooth skipping audio.

Plan premium CountryUSA DeviceLGG7 ThinQ Operating System My Question or IssueThis has been happenkng for two months or so now. Ive reset my phone. Reset cleared and deleted and reinstalled the app. Tried everything Google and these forums have sugge...

Casual Listener

Plan premium   Country USA   Device LGG7 ThinQ   Operating System     My Question or Issue This has been happenkng for two months or so now. Ive reset my phone. R...

cdunn32

Casual Listener

5075 Views

9 replies

1 likes

bluetooth
skipping
  • 5075 Views
  • 9 replies
  • 1 likes

Superuser Contribution Albums show unrelated tracks in preview

PlanFreeDeviceNokia 2.3Operating SystemAndroid 10 "Turn the Lights Off", "Misery Fell", "&" and "Cannibal" are not part of this album, yet they still show up the album outline. Also, not all tracks of this album are showing up here. A bit of help wou...

Casual Listener

Plan Free Device Nokia 2.3 Operating System Android 10   "Turn the Lights Off", "Misery Fell", "&" and "Cannibal" are not part of this album, yet they still show up the album outl...

Mihail

Spotify Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view tracks in an album

PlanFreeDeviceNokia 2.3Operating SystemAndroid 10 Unable to view all of the tracks of an album. The tracks appear in a 'block' of sorts but I'm unable to view all of the tracks of an album. A friend is also on the free plan but he's able to view trac...

Casual Listener

Plan Free Device Nokia 2.3 Operating System Android 10   Unable to view all of the tracks of an album. The tracks appear in a 'block' of sorts but I'm unable to view all of the tracks of ...

Mihail

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

[Android] Spotify Controls

I just got the new Galaxy S21 and now my when I listen to Spotify, my music is always showing on the lock screen, but I prefer this option to be turned off. All notifications for Spotify are turned off in my phone settings and in my spotify settings....

Visitor

I just got the new Galaxy S21 and now my when I listen to Spotify, my music is always showing on the lock screen, but I prefer this option to be turned off. All notifications for Spotify are turned o...

RiveDroite

Music Fan

1349 Views

1 replies

0 likes

  • 1349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Marantz NR1606 Spotify Connect stopped working

PlanPremiumCountryHong KongDeviceiPhone 11Operating SystemiOS14.2 My Question or IssueAll of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done everything from a factory reset of the receivers, to resetting my entire hom...

Casual Listener

Plan Premium Country Hong Kong Device iPhone 11 Operating System iOS14.2   My Question or Issue All of a sudden Spotify Connect stopped working on both my NR1606 and 1607. I have done ...

yeesarm

Casual Listener

2298 Views

5 replies

1 likes

  • 2298 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google Clock Spotify doesn't work, returns NullPointerException

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 11Spotify Version8.6.4.971My Question or IssueSpotify alarm feature doesn't work properly. I connected it to my account, it must have worked because it showed me my recently play...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android 11 Spotify Version 8.6.4.971 My Question or Issue Spotify alarm feature doesn't work properly. I connected it...

Mihail

Spotify Legend

1010 Views

1 replies

0 likes

  • 1010 Views
  • 1 replies
  • 0 likes

Spotify connections notification doesn't go away

PlanPremiumCountryHungaryDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueI've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it, so clearly I dowloaded the app to the watch. When I connected to my phone,...

Newbie

Plan Premium Country Hungary Device Huawei P30 Operating System Android 10   My Question or Issue I've recently bought a Samsung Galaxy Active 2 smartwatch. I want to use Spotify on it...

RiveDroite

Music Fan

1797 Views

1 replies

0 likes

  • 1797 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause icon is hidden

PlanPremiumCountryRussiaDeviceRedmi note 9 proOperating SystemAndroid 10 My Question or IssueAs you can see on the screenshot: play/pause icon is hidden as well as circle on the timeline progress bar

Newbie

  Plan Premium Country Russia Device Redmi note 9 pro Operating System Android 10   My Question or Issue As you can see on the screenshot: play/pause icon is hidden as well as ci...

Goofy

Regular

1091 Views

2 replies

0 likes

  • 1091 Views
  • 2 replies
  • 0 likes