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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839268 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839268 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13598 Views
  • 1 replies
  • 0 likes
  • 13598 Views
  • 1 replies
  • 0 likes

Spotify start pausing at random times when it's on standby (Samsung Galaxy s8)

As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phone (I don't even have to unlock it) it immediately s...

  • Newbie
  • As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phon...
  • ardacebi
  • Composer
  • 1143 Views
  • 1 replies
  • 0 likes
  • 1143 Views
  • 1 replies
  • 0 likes

Offline Content order

PlanPremiumCountryGermanyDeviceSony Xperia Xz2 CompactOperating SystemAndroid 9App Version8.5.29. 828 My Question or IssueHey Guys,the order of my downloaded playlists and albums in offline mode switched from top to bottom. So it shows all artists fr...

  • Visitor
  • Plan Premium Country Germany Device Sony Xperia Xz2 Compact Operating System Android 9 App Version 8.5.29. 828   My Question or Issue Hey Guys, the order of my downloaded playlists ...
  • ardacebi
  • Composer
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

I can't share music to Instagram story

I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same. PlanPremiumCountryThailandDeviceSamsung Galaxy Note 10Operating SystemAndroid Pie(9) My Question...

Screenshot_20191105-235920_Spotify.jpg
  • Visitor
  • I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same.    Plan Premium Country ...
  • ardacebi
  • Composer
  • 686 Views
  • 1 replies
  • 1 likes
  • instagram story
  • 686 Views
  • 1 replies
  • 1 likes

Solved!! No Back Button on Android lock Screen? Why????

Why does the Andriod app not have a song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unlock your phone and use the widget to go back? This is amazi...

  • Regular
  • Why does the Andriod app not have a  song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unloc...
  • Keithkeith504
  • Casual Listener
  • 8897 Views
  • 14 replies
  • 3 likes
  • 8897 Views
  • 14 replies
  • 3 likes

Superuser Contribution Não consigo ouvir o artista no Spotify

Eu uso o Spotify no computador e no celular (Motorola G5S Android 8.1.0), possuo assinatura Premium e consigo ouvir todas as bandas e músicas que gosto, menos a banda "Sabaton". Não importa o quanto eu tente, não consigo ouvir uma única música da ban...

  • Newbie
  • Eu uso o Spotify no computador e no celular (Motorola G5S Android 8.1.0), possuo assinatura Premium e consigo ouvir todas as bandas e músicas que gosto, menos a banda "Sabaton".   Não importa ...
  • Petya
  • Community Legend
  • 2367 Views
  • 2 replies
  • 4 likes
  • 2367 Views
  • 2 replies
  • 4 likes

Google Assistant plays wrong version of song.

When I ask Google Assistant to play a song (Android version 8.10 - latest versions of Spotify and Google Assistant) it seems to default to a live or an obscure version (acoustic, remix) of the song. The same issue was reported in Sept 2018 and report...

  • Newbie
  • When I ask Google Assistant to play a song (Android version 8.10 - latest versions of Spotify and Google Assistant) it seems to default to a live or an obscure version (acoustic, remix) of the song. ...
  • 319 Views
  • 0 replies
  • 5 likes
  • 319 Views
  • 0 replies
  • 5 likes

Songs will stop playing randomly.

My Issue/ Problem: There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely random. Music sometimes comes back on when I open my phone up...

  • Casual Listener
  • My Issue/ Problem:   There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely r...
  • chibears198534
  • Casual Listener
  • 339 Views
  • 2 replies
  • 1 likes
  • Random stopping of music
  • 339 Views
  • 2 replies
  • 1 likes

Android 10 audio glitches

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel XLOperating SystemAndroid 10 (QP1A.190711.020) My Question or IssueSpotify version: 8.5.24.762 Hi,I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Google Pixel XL Operating System Android 10 (QP1A.190711.020)   My Question or Issue Spotify version: 8.5.24.762   Hi, I'm having iss...
  • willprice94
  • Casual Listener
  • 1711 Views
  • 7 replies
  • 4 likes
  • 1711 Views
  • 7 replies
  • 4 likes

APK.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • DanielTham
  • Composer
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Download Post Issue

PlanPremiumCountryBrazilDeviceMoto G5s PlusOperating System Android 9.0My Question or Issue My problem is, every time the download comes out,I've never seen a program fail so much in life to do it like spotify!Every time spotify pulls out the downloa...

  • Newbie
  • Plan Premium Country Brazil Device Moto G5s Plus Operating System   Android 9.0 My Question or Issue   My problem is, every time the download comes out, I've never seen a p...
  • Luan
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Audio out via USB on Android 10

Plan: Premium FamilyDevice: Pixel 2, Pixel 2 XLOS: Android 10, BuildQP1A.191005.007.A1My Question or IssueOver the past few weeks, USB-C audio out has been causing major headaches for both mine and my wife's devices. Both seem to be occurring in the ...

  • Roadie
  • Plan: Premium Family Device: Pixel 2, Pixel 2 XL OS: Android 10, BuildQP1A.191005.007.A1 My Question or Issue Over the past few weeks, USB-C audio out has been causing major headaches for both ...
  • 922 Views
  • 0 replies
  • 1 likes
  • 922 Views
  • 0 replies
  • 1 likes

Spotify Connect broken for albums

PlanPremiumCountryGermany DeviceSamsung A5Operating SystemAndroid 8.0.0 My Question or IssueSince a couple of days, the Connect feature won't connect to my remote devices when selecting an album while playlists do connect normally. This happens with ...

  • Music Fan
  • Plan Premium Country Germany   Device Samsung A5 Operating System Android 8.0.0   My Question or Issue Since a couple of days, the Connect feature won't connect to my remote devi...
  • 239 Views
  • 0 replies
  • 1 likes
  • Connect
  • 239 Views
  • 0 replies
  • 1 likes

Can't play recently played neither saved artists

PlanPremiumCountryLatviaDevice(Sony Xperia )Operating System(Android) My Question or IssueI'm trying to play recently played or saved artists, but the page shows that: "You have no playable songs by "Artist". Go to settings to show unplayable songs. ...

  • Casual Listener
  • Plan Premium Country Latvia Device (Sony Xperia ) Operating System (Android)   My Question or Issue I'm trying to play recently played or saved artists, but the page shows that: &nb...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Message no connection

PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueSpotify continues to indicate that there is no connection while re-installation works so that I can download lists. And then again the same error. Re-ins...

  • Casual Listener
  • Plan Free/Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue Spotify continues to indicate that there is no connection while re-installati...
  • Marthine
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Bug - Last played Songs are not able to play via Connect

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings.... But, the problem was easy. Via the Android App when i want to play a song thrue connect and using the "...

  • Regular
  • I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings....   But, the problem was easy. Via the Android ...
  • silversunny
  • Music Fan
  • 330 Views
  • 1 replies
  • 1 likes
  • Android
    Connect
  • 330 Views
  • 1 replies
  • 1 likes

Spotify closes when taking a picture

PlanPremiumCountryFinlandDeviceHuawei Honor 10Operating SystemAndroidMy Question or IssueWhy does my Spotify crash every time I take a picture with the phone's camera? (It doesn't do this while shooting a video. The music continues after I stop recor...

  • Casual Listener
  • Plan Premium Country Finland Device Huawei Honor 10 Operating System Android My Question or Issue Why does my Spotify crash every time I take a picture with the phone's camera? (It doesn't d...
  • Systemet
  • Casual Listener
  • 1205 Views
  • 2 replies
  • 1 likes
  • 1205 Views
  • 2 replies
  • 1 likes

Superuser Contribution After latest update I can't skip songs on Spotify android version 8.5.26.1031

PlanPremiumCountrySingapore DeviceSony XZ Premium G8142Operating SystemAndroid 9 built 47.2.A.10.107 My Question or IssueSince my last update I can't skip songs, Please have a look at how it used to be before the update and after the update.Obviously...

  • Casual Listener
  • Plan Premium Country Singapore   Device Sony XZ Premium  G8142 Operating System Android 9 built 47.2.A.10.107   My Question or Issue Since my last update I can't skip songs,...
  • Petya
  • Community Legend
  • 1121 Views
  • 2 replies
  • 0 likes
  • 1121 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿A qué calidad se reproduce una canción que tengo descarga y al mismo tiempo estoy conectado a Wifi?

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduzco la canción se reproduce en calidad normal o en c...

  • Casual Listener
  • Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduz...
  • Petya
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Calidad
    calidad muy alta
    descarga
    offline
    reproducción
    sin conexión
    wifi
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error sincronización archivos ocultos

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el por qué de ese "esperando a descargar"Por cierto lo d...

Screenshot_2019-10-26-19-50-21-938_com.spotify.music.png
  • Visitor
  • Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el po...
  • Petya
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Multiple issues/problems

PlanPremiumCountry USA DeviceSamsung Galaxy S9+Operating SystemWindows 10 My Question or IssueMy Karen-**bleep**-Fest to the Void:I love Spotify. I'm an avid spotify user. For YEARS now. BUT....What is up with the lagging???? And the mobile app just ...

  • Music Fan
  • Plan Premium Country USA   Device Samsung Galaxy S9+ Operating System Windows 10   My Question or Issue My Karen-**bleep**-Fest to the Void: I love Spotify. I'm an avid spotify u...
  • 205 Views
  • 0 replies
  • 1 likes
  • Android
  • 205 Views
  • 0 replies
  • 1 likes

Env: prod