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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376118 Views

541 replies

34 likes

Account
Free
  • 376118 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7554 Views

0 replies

7 likes

  • 7554 Views
  • 0 replies
  • 7 likes

Samsung galaxy s5 can't find Spotify

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

Casual Listener

Hi! I can't find Spotify on the play store on my samsung s5, and when I go to download it from the browser it says that it's incompatible with my device... Any ideas?

MattSuda

Spotify Star

1258 Views

3 replies

1 likes

  • 1258 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lyrics problem

PlanPremium dúoCountry Chile DeviceHuawei p30 liteOperating SystemAndroid My Question or IssueHace un tiempo, cambié de Spotify free a un plan premium para universitarios. Luego de cambiarlo a un plan Spotify dúo, las letras de las canciones dejaron ...

Casual Listener

Plan Premium dúo Country Chile   Device Huawei p30 lite Operating System Android   My Question or Issue Hace un tiempo, cambié de Spotify free a un plan premium para universitar...

Mihail

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after Lockscreen

PlanPremiumCountryGermanyDeviceHuawai VTR-L09Operating SystemEMUI 9.1.0.275 (Android 9) My Question or IssueSince the last update on 09.02.2021 Spotfiy stops 10 sec after the Lockscreen is actived. Before there were no issues. Huawai had no Update in...

Regular

  Plan Premium Country Germany Device Huawai VTR-L09 Operating System EMUI 9.1.0.275 (Android 9)   My Question or Issue Since the last update on 09.02.2021 Spotfiy stops 10 sec a...

Ivan

Spotify Legend

2373 Views

19 replies

1 likes

  • 2373 Views
  • 19 replies
  • 1 likes

Wifi connection fail

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroid v10 My Question or IssueMy Spotify app won't "connect" with WiFi, only mobile data. I've tried different WiFi providers but it doesn't matter.I've tried all the regular "soluti...

Newbie

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android v10   My Question or Issue My Spotify app won't "connect" with WiFi, only mobile data. I've tried diff...

AyuTheHuman

Composer

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Add to queue like IOS?

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?

Regular

Plan Premium Country  UK Device Samsung Galaxy 9   My Question or Issue  is there any way to change the add to queue option to the way it is on IOS version of the app?   ...

Ibral

Casual Listener

7436 Views

4 replies

12 likes

  • 7436 Views
  • 4 replies
  • 12 likes

Solved!!Superuser Contribution Any changes I make to a playlist while offline just get changed back when I connect back online

I'm using premium Spotify in North Macedonia.When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing and deleting online as well. This has happened multipl...

Newbie

I'm using premium Spotify in North Macedonia. When I delete songs from a playlist on my phone (OnePlus 6T) and I'm offline, when I connect online everything just gets added back instead of syncing a...

Novy

Moderator

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Solved!! Issue: filter doesn't work

PlanPremiumCountryRussiaDeviceOnePlus 6TOperating SystemAndroid 10.3.8App Version8.6.2.774 My Question or IssueI can't press the Filters button in Android app.

Casual Listener

  Plan Premium Country Russia Device OnePlus 6T Operating System Android 10.3.8 App Version 8.6.2.774   My Question or Issue I can't press the Filters button in Android app.

vitalikd

Casual Listener

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

App download abroad

Hi there,I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy the music here. Last week my phone died, and I bought a n...

Newbie

Hi there, I downloaded Spotify about a year ago in Germany. Last Summer I went to Tanzania, I took my mobile phone with me and was still using my Spotify. I also have a premium account to enjoy th...

MattSuda

Spotify Star

1218 Views

2 replies

0 likes

  • 1218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2020 not opening

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of Spotify top artists and songs, they are not my top songs or artists.I'...

Casual Listener

I'm trying to see my top artists, genre, and songs when I go to this URL https://2020.byspotify.com it's redirected to https://open.spotify.com/genre/2020-page which is a bunch of...

Mihail

Spotify Legend

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution plays 1 second of songs on Sony Xperia XZ3

PlanPremiumCountrySwedenDeviceSony Xperia XZ3Operating SystemAndroid 10) My Question or IssueSpotofy won't play more than 1 second of every song. I have tried a clean install according to the guide here on the forum, didn't help. I have also tried fr...

Newbie

Plan Premium Country Sweden Device Sony Xperia XZ3 Operating System Android 10)   My Question or Issue Spotofy won't play more than 1 second of every song. I have tried a clean install...

Ver

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugs

PlanPremiumCountryUSADeviceNote 20 Ultra Operating System ANDROID 11 My Question or IssueHas anyone else experienced soooo many bugs throughout the life of Spotify? Example in your home Network if your using Spotify in one room casting from your phon...

Regular

Plan Premium Country USA Device Note 20 Ultra  Operating System  ANDROID 11   My Question or Issue Has anyone else experienced soooo many bugs throughout the life of Spotify?...

Jeremy

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Downloading

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A11 2020Operating SystemAndroid My Question or IssueI Have one or more sonhs that will not download to listen to offline? How do I fix this. Below is the song. Somebody Like That by Tenille Arts 

Casual Listener

  Plan Premium Country United Kingdom Device Samsung Galaxy A11 2020 Operating System Android   My Question or Issue I Have one or more sonhs that will not download to listen to ...

Mihail

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android changes volume of Spotify on PC when Spotify is fully closed on Android

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhile I can get around it in my volume settings, for now, using the volume switches while on my Android automatically changes the volume of my Spotify when it...

Newbie

  Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android 10  My Question or Issue While I can get around it in my volume settings, for now, using the volume s...

Jeremy

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automatically Download Podcasts

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi?I am being forced to look at Spotify, which I love for my music by the way, for my pod...

Newbie

When are Spotify going to learn that many many podcast followers want the podcasts of their choice to download automatically while they are in range of decent wifi? I am being forced to look at Spot...

Ver

Spotify Legend

4127 Views

2 replies

43 likes

  • 4127 Views
  • 2 replies
  • 43 likes

Queue disappears

PlanPremiumDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI don't quite understand how the queue is supposed to work. Essentially, I expected to work like a playlist, where I can see all songs in the queue, and switch between the...

Newbie

  Plan Premium Device Google Pixel 3a Operating System Android 11   My Question or Issue I don't quite understand how the queue is supposed to work.   Essentially, I expecte...

AyuTheHuman

Composer

672 Views

1 replies

1 likes

Android
queue
  • 672 Views
  • 1 replies
  • 1 likes

[Android] New UI promised on iOS Anniversary

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spotify.

Newbie

It's been a year now since Android users was promised to get the new UI. It's something that users really want and it's a long time waiting now. I don't really know how long Coming Soon mean for Spot...

219 Views

0 replies

0 likes

Android
  • 219 Views
  • 0 replies
  • 0 likes

Superuser Contribution High data usage for already downloaded content.

PlanPremiumCountryUKDeviceSamsung note10+Operating SystemAndroid Oreo My Question or IssueMy phone has started using very high quantities of data to play tracks that are already downloaded.I've done a clean install and the issue still persists. Mostl...

Gig Goer

  Plan Premium Country UK Device Samsung note10+ Operating System Android Oreo   My Question or Issue My phone has started using very high quantities of data to play tracks ...

Ver

Spotify Legend

1549 Views

11 replies

0 likes

car mode
  • 1549 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify seriously playing up

PlanPremiumCountryUKDeviceMotorla E4 plusOperating SystemAndroid My Question or IssueMy Spotify used to work perfectly then it just decided to start playing up and causing problems. These problems consist of: Not playing any of the songs that I selec...

Casual Listener

Plan Premium Country UK Device Motorla E4 plus Operating System Android   My Question or Issue My Spotify used to work perfectly then it just decided to start playing up and causing pr...

Alex

Spotify Legend

867 Views

3 replies

0 likes

  • 867 Views
  • 3 replies
  • 0 likes