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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117890 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237243 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
597997 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490574 Views
581 replies
42 likes
PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...
Plan Premium Country USA Device Note 20 Ultra Operating System Android My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...
Moderator
526 Views
1 replies
0 likes
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "A...
786 Views
0 replies
3 likes
PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...
Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...
Music Fan
4458 Views
8 replies
4 likes
i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...
i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...
Moderator
533 Views
1 replies
0 likes
DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?
Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?
Moderator
3736 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...
Plan Premium Country France Device Fairphone 3+ Operating System Android 10 My Question or Issue The premium account is not working. I can connect my account, browse my playl...
Spotify Legend
2063 Views
9 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...
Visitor
2513 Views
2 replies
2 likes
PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...
Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10 My Question or Issue The menu will not open on songs when I have them downloaded to my p...
Spotify Legend
986 Views
3 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...
Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11 My Question: Is it so difficult to implement this feature ? People ask for it since y...
Spotify Legend
1024 Views
1 replies
0 likes
PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...
Plan Premium Country Device OnePlus Pro 9 Operating System Android 11 My Question or Issue I turn off car view in the setting then when I quit and restart the ...
Spotify Legend
1071 Views
3 replies
0 likes
PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...
Plan Family Premium Country Australia Device Samsung Note 10+ 5G Samsung watch 3 LTE Operating System Android 10 My Question or Issue Just noticed recently that when I use m...
Spotify Legend
847 Views
3 replies
0 likes
PlanFreeCountryGeorgiaDeviceSamsung Galaxy a40Operating System Android 10 My Question or IssueOnly audio is available, I have tried 3 different devices, Android, iOS, windows PC, phones are both updated to the latest versions, also tried clean reinst...
Plan Free Country Georgia Device Samsung Galaxy a40 Operating System Android 10 My Question or Issue Only audio is available, I have tried 3 different devices, And...
Spotify Legend
975 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid Android Auto - connected via USB cableSpotify Version: 8.6.14.975 My Question or IssueThis may or may not be related to a defect that was fixed recently regarding large playlists not ...
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android Android Auto - connected via USB cable Spotify Version: 8.6.14.975 My Question or Issue This may or ...
Spotify Legend
875 Views
3 replies
0 likes
PlanFreeCountryPhilippinesSamsung J5 Prime, Cherry Mobile Flare Tab ProOperating System(Android 6.0.1 , Android 9 ) My Question or IssueI can't share my spotify music on instagram story. Both apps reinstalled and updated... I allowed all permisions f...
Plan Free Country Philippines Samsung J5 Prime, Cherry Mobile Flare Tab Pro Operating System (Android 6.0.1 , Android 9 ) My Question or Issue I can't share my spotify music on ...
Spotify Star
610 Views
1 replies
0 likes
Hi, I've been using spotify for a long time now but never got this problem.When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened to some music and I found out that the music was not of ric...
Hi, I've been using spotify for a long time now but never got this problem. When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened...
710 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk using the app. I doubled checked that the "Download Using Cellular" was tur...
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11 My Question or Issue I recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk...
Spotify Legend
2242 Views
9 replies
0 likes
PlanPremiumCountryEgyptDeviceHuawei P30 LiteOperating SystemAndroid 9 My Question or IssuePlayback frequently stops after 9 seconds. Internet speed is always good. I perform internet speed tests when happens and I always get good speed avove 10 Mbps,...
Plan Premium Country Egypt Device Huawei P30 Lite Operating System Android 9 My Question or Issue Playback frequently stops after 9 seconds. Internet speed is always good. I perform ...
Spotify Legend
112612 Views
57 replies
29 likes
Hello,I'm really tired of this problem, I already send some emails to Spotify and posted some reviews in the Google play store, but there was no reaction.This bothers me so much that a already thought of ending my premium membership.Simply said: I wa...
Hello, I'm really tired of this problem, I already send some emails to Spotify and posted some reviews in the Google play store, but there was no reaction. This bothers me so much that a already th...
Spotify Legend
2537 Views
10 replies
0 likes
Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new location has made spotify nearly useless on my device as it's ...
Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new lo...
Casual Listener
22296 Views
17 replies
4 likes
