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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1072 Views
  • 0 replies
  • 4 likes

Superuser Contribution Samsung watch 3 will not go offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy watch 3Operating System My Question or IssueEverything is going perfectly, I download the music to the clock and I have it configured independently. But when I activate the no conession mode. It won't let...

  • Visitor
  • Plan Premium Country Ireland Device Samsung Galaxy watch 3 Operating System     My Question or Issue Everything is going perfectly, I download the music to the clock and I have it...
  • Ivan
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music mutes when I tap next song

I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...

  • Casual Listener
  • I have an Android 8.1 Radio in my van. Spotify and all features worked great.   One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...
  • Blingblaow
  • Composer
  • 3125 Views
  • 13 replies
  • 0 likes
  • mute
  • 3125 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

  • Casual Listener
  •   Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...
  • Blingblaow
  • Composer
  • 1573 Views
  • 6 replies
  • 2 likes
  • Android
    Crash
    Troubleshooting
  • 1573 Views
  • 6 replies
  • 2 likes

Superuser Contribution [Android TV] Chromecast with Google TV's "Now Playing" widget not responding

DeviceGoogle Chromecast with Google TVOperating SystemAndroid TV 10My Question or Issue[Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switching to a different song, it remains showing the first song you...

  • Newbie
  • Device Google Chromecast with Google TV Operating System Android TV 10 My Question or Issue [Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switchi...
  • Alex
  • Spotify Legend
  • 1166 Views
  • 1 replies
  • 0 likes
  • Android TV
  • 1166 Views
  • 1 replies
  • 0 likes

[Android] Autoplay not working

PlanPremiumCountryFranceDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueWherever I'm starting the music from, spotify won't keep playing after the current queue is over. In playlists, it just stops at the end. It's been like this...

  • Regular
  •   Plan Premium Country France Device Samsung Galaxy A8 Operating System Android 9   My Question or Issue Wherever I'm starting the music from, spotify won't keep playing after th...
  • Blingblaow
  • Composer
  • 474 Views
  • 1 replies
  • 1 likes
  • Android
    autoplay
    bug
    Lecture Automatique
  • 474 Views
  • 1 replies
  • 1 likes

Superuser Contribution Japanese Spotify shows foreign artists name in katakana(japanese alphabet)

PlanFree/PremiumCountryJapanDeviceAlmost all of the devicesOperating SystemAlmost all of the OS My Question or IssueJapanese Spotify shows foreign artists name in katakana(japanese alphabet)Most of Japanese users, and I feel abnormal to this. Why is ...

  • Casual Listener
  • Plan Free/Premium Country Japan Device Almost all of the devices Operating System Almost all of the OS   My Question or Issue Japanese Spotify shows foreign artists name in katakana(...
  • Ivan
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Spotify On Galaxy Wearable

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...

  • Visitor
  • Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store.&...
  • jonnel13
  • Newbie
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

How can I get Spotify updates on Korean play store?

PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...

  • Newbie
  •   Plan Premium Country SOUTH KOREA Device ONEPLUS 6T Operating System ANDROID PIE    My Question or Issue   Hi everybody,  I moved recently to South Korea and I ...
  • MattSuda
  • Spotify Star
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

  • Gig Goer
  • Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...
  • CarlosE
  • Moderator
  • 1131 Views
  • 2 replies
  • 1 likes
  • 1131 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hidden Albums

I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is Kim Wilde's compilation album The Singles Collectio...

  • Music Fan
  • I've noticed that some albums which are fully playable in my country do not appear in the artists discography but when I perform a Google search and click the link the album is there. One example is ...
  • Eni
  • Moderator
  • 1160 Views
  • 3 replies
  • 0 likes
  • 1160 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't download spotify App on my samsung galaxy 9

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9 Operating SystemAndroid My Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other ap...

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy 9  Operating System Android   My Question or Issue Every time I try to download Spotify off of the play store, when I click th...
  • Eni
  • Moderator
  • 941 Views
  • 3 replies
  • 0 likes
  • 941 Views
  • 3 replies
  • 0 likes

Musicas baixadas no cartão sd não estão sendo reconhecidas pelo spotify

Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 horas após de gerado, achei muito estranho), ai desins...

  • Visitor
  • Boa tarde, acordei hoje pela manhã e meu spotify havia deslogado, fui logar e me encaminhou um link para logar por email, entrei no link e dizia link expirado (havia falando que o link expirava 4 hor...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Superuser Contribution Less songs in Android spotify?

We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland. On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin Hood - Schlitzohr von Sherwood", Iphone shows 17 audiobooks. ...

  • Visitor
  • We use Iphone 6s and Samsung galaxy tab S6 lite with premium family in Switzerland.   On my Iphone there are more songs and audiobooks als on spotify using my android tab. For example "Robin H...
  • Ivan
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Songs hesitate every couple of minutes

What is the deal with this? I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home, so I can stream Amazon Music with no issues. I've re-instal...

  • Visitor
  • What is the deal with this?   I've seen threads regarding this issue from years ago. Why does anyone pay for this service? I typically only use it as noise for my dogs when I'm away from home,...
  • 271 Views
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  • 271 Views
  • 0 replies
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Superuser Contribution Default to web safari plays

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid My Question or IssueWent to play some music this morning and keep getting a pop up asking me if i wanted to switch out of web safari. I picked listen on phone i it would play for a few seconds ...

  • Visitor
  • Plan Premium Country US Device Pixel 3 Operating System Android   My Question or Issue Went to play some music this morning and keep getting a pop up asking me if i wanted to switch ou...
  • Novy
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution shuffle play button did not disapear in premium

PlanPremium FamilyCountryGermanyDeviceXiaomi Mi 9T pro (and other)Operating SystemAndroid 10 My Question or IssueInstead of the PLAY button I have only the SHUFFLE button in albums and playlists.And YES: I deactivated shuffle play!.I made a clean rei...

  • Casual Listener
  • Plan Premium Family Country Germany Device Xiaomi Mi 9T pro (and other) Operating System Android 10   My Question or Issue Instead of the PLAY button I have only the SHUFFLE button in ...
  • Eni
  • Moderator
  • 564 Views
  • 6 replies
  • 0 likes
  • 564 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify isn't available anymore on my Galaxy Watch

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy Watch, Samsung Galaxy S21Operating SystemWatch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7Smartphone: Android 11 My Question or IssueI changed my Smartphone from the Galaxy S8 to a Galaxy S21....

  • Newbie
  • Plan Premium Country Switzerland Device Samsung Galaxy Watch, Samsung Galaxy S21 Operating System Watch: One UI Watch Version 1.5 and Tizen Version 4.0.0.7 Smartphone: Android 11   My ...
  • Novy
  • Moderator
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to control phone volume (samsung) from laptop (mac)

First I'd like to commend the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am experiencing with the app", truly a tremendous design. As for re...

  • Newbie
  • First I'd like to commend  the design of this website, it only took me around 15mins to find how to post a bug report and to do that I had to find and read "How do I report an issue I am ex...
  • Ivan
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art does not update when next song plays

Plan: PremiumCountry: USADevice: HP G3 ChromeboxOS: ChromeI have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the primary monitor, Spotify does not update the album art, nor t...

  • Casual Listener
  • Plan: Premium Country: USA Device: HP G3 Chromebox OS: Chrome I have a dual monitor setup, and usually leave Spotify on the secondary monitor. I have noticed that once I move focus over to the pr...
  • Kelt
  • Casual Listener
  • 532 Views
  • 4 replies
  • 0 likes
  • 532 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant open albums

PlanFreeCountry DeviceSamsung galaxy A3 (2017)Operating Android My Question or Issuemy question is that whenever i go to open up an album it wont let me i click on the list of songs under the artist name and nothing happens.Its not like some other pe...

  • Casual Listener
  • Plan Free Country   Device Samsung galaxy  A3 (2017) Operating Android   My Question or Issue my question is that whenever i go to open up an album it wont let me i click...
  • James926
  • Casual Listener
  • 1640 Views
  • 7 replies
  • 0 likes
  • 1640 Views
  • 7 replies
  • 0 likes