Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396659 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremium FamilyCountryNorwayDeviceASUS ZenfoneOperating SystemAndroid 9 Pie My Question or IssueWhen I connect my phone to my car via Bluetooth the Spotify app starts in shuffle play automatically, how can I change this to not be the norm? I almos...
Plan Premium Family Country Norway Device ASUS Zenfone Operating System Android 9 Pie My Question or Issue When I connect my phone to my car via Bluetooth the Spotify app starts in s...
Moderator
1989 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy note 10+Operating SystemAndroid 11My Question or IssueThis has been an issue for very long that I've just now decided I've had enough and need to check if there's a fix. Whenever I cast music (usually to a...
Plan Premium Country Norway Device Samsung Galaxy note 10+ Operating System Android 11 My Question or Issue This has been an issue for very long that I've just now decided I've had enough an...
Music Fan
882 Views
2 replies
1 likes
Everytime I try is says "looks like something went wrong, try again"Beyond frustrating Android 11Pixel 3aPremium
Everytime I try is says "looks like something went wrong, try again" Beyond frustrating Android 11 Pixel 3a Premium
Spotify Legend
935 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceMoto G5 PlusOperating SystemAndroid 8.1.0 My Question or IssueSo like everyone, I have a bunch of playlists in a bunch of folders. Now somehow, since the rework of the UI for the mobile library, any of my folders will on...
Plan Premium Country Canada Device Moto G5 Plus Operating System Android 8.1.0 My Question or Issue So like everyone, I have a bunch of playlists in a bunch of folders. Now somehow...
Spotify Legend
958 Views
3 replies
0 likes
Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be downloaded on the micro SD card of my smartphone. However, ...
Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be download...
524 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung galaxy s21Operating SystemAndroid 11 My Question or IssueShuffle button in playlist not working when in horisontal mode. /emil
Plan Premium Country Sweden Device Samsung galaxy s21 Operating System Android 11 My Question or Issue Shuffle button in playlist not working when in horisontal mode. ...
Spotify Legend
590 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThis issue has been going on for a while now on my phone, I saw threads like this but they were all old and solved apparently. I have a Oneplus 6 with Android 10, ...
Plan Premium Country Hungary Device OnePlus 6 Operating System Android 10 My Question or Issue This issue has been going on for a while now on my phone, I saw threads like th...
Spotify Legend
1574 Views
11 replies
0 likes
ProblemI cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+.I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no other results.Problem doesn't exist on my account at an...
Problem I cannot play any of podcasts using two of my phones: Samsung Galaxy S8 and Galaxy S8+. I press Play and...nothing happens. On Android Auto screen I can see it try to load something but no ...
Casual Listener
5350 Views
8 replies
0 likes
I found out how to change your top artist. You have to literally change your anthem song. When you change the song. for example.. put mamacitá by Travis Scott ft Young Thug & RHQ as your anthem then go to your top artist & these 3 will show up. Click...
I found out how to change your top artist. You have to literally change your anthem song. When you change the song. for example.. put mamacitá by Travis Scott ft Young Thug &...
4738 Views
0 replies
1 likes
I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play from my phone or clicked play on my phone and wanted ...
I have never once, not ever once, wanted spotify to popup on my phone when I'm playing music on my desktop. I have never once clicked play on spotify on my desktop and wanted it to make music play fr...
Spotify Legend
682 Views
1 replies
0 likes
Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10I connected my phone to car with USB type-C cable and all apps works correctly, but I have some problems with Spotify (currently, I have a 3-months t...
Hello. I have an Opel Karl MY 2019 and a smartphone Xiaomi Mi 9 Lite, with MIUI 12.0.5 and Android 10 I connected my phone to car with USB type-C cable and all apps works correctly, but I have some ...
Spotify Legend
1854 Views
3 replies
0 likes
PlanPremiumCountryBangladeshDevice(Samsung Galaxy S9, Laptop, Web player)Operating System(Ubuntu Desktop) My Question or IssueI can't find podcast anywhere in the horizon - android phone, Ubuntu desktop app, web player. Tried the online help section,...
Plan Premium Country Bangladesh Device (Samsung Galaxy S9, Laptop, Web player) Operating System (Ubuntu Desktop) My Question or Issue I can't find podcast anywhere in the horizon - a...
Spotify Legend
816 Views
1 replies
0 likes
There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.
There is a test for select users with a new Your Library. Head over to the iOS thread to get an overview and share your feedback.
1436 Views
0 replies
5 likes
Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...
Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....
Spotify Star
1442 Views
4 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceSamsung Tab S5eOperating SystemAndroid My Question or IssueWhen I press the shuffle button nothing happens. On my S10 when I press the shuffle button it will start playing a random song but not on my Samsung tablet....
Plan Free/Premium Country Canada Device Samsung Tab S5e Operating System Android My Question or Issue When I press the shuffle button nothing happens. On my S10 when I press the shuf...
Spotify Legend
702 Views
1 replies
0 likes
Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?
Why i cant use spotify in Azerbaijan? When it will be available for Azerbaijan?
Spotify Star
857 Views
2 replies
2 likes
PlanPremiumCountryHong KongDeviceOneplus 5Operating SystemAndroid 9, OxygenOS 9.0.8 My Question or IssueI have 'download with cellular' switched off, I walk outside, load Spotify, and it starts downloading all new playlists using cellular. Very signi...
Plan Premium Country Hong Kong Device Oneplus 5 Operating System Android 9, OxygenOS 9.0.8 My Question or Issue I have 'download with cellular' switched off, I walk outside, load Spo...
Music Fan
2454 Views
4 replies
2 likes
I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, Spotify would play some other song from the search ...
I've been having this issue since the last update. Whenever I search for an artist, let's say "JMSN" for example, and I choose one song, it plays alright. The issue comes when the song ends. Before, ...
Newbie
23594 Views
5 replies
0 likes
PlanPremium Family CountryUSADeviceSamsung Galaxy Watch 3 My Question or Issue I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on the watch. When I go to the app, it says "Log in to stream music (Premium feature)". I click on the s...
Plan Premium Family Country USA Device Samsung Galaxy Watch 3 My Question or Issue I just got a Samsung Galaxy Watch 3 LTE. It had Spotify pre-loaded on t...
Moderator
6902 Views
4 replies
3 likes
PlanPremium (Seems to not have any kind of correlation with having all features).CountryColombia (Yes, the feaure is available in my country).DeviceXiaomi Redmi Note 9S (Two of my friends have the same phone).Operating SystemAndroid 10Spotify Version...
Plan Premium (Seems to not have any kind of correlation with having all features). Country Colombia (Yes, the feaure is available in my country). Device Xiaomi Redmi Note 9S (Two of my f...
Moderator
916 Views
1 replies
2 likes
