Plan
Premium
Country
Austria
Device
Galaxy S21
Operating System
Android 11
Spotify Version 8.6.20.1063
My Question or Issue
Immediately after opening, the Android app gets stuck. Sometimes music is still played via Bluetooth (in the car) although the app cannot be controlled. The issue occurs for 1-2 weeks, before that it worked without problems.
Hey @davidseamus, thanks for reaching out to the Community!
Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.
Let me know how this goes!
Hello,
the problem might have been due to a corrupted cache according to Spotify support. After the clean install, everything works again.
Thanks for your help!
Hey @davidseamus,
Thanks for letting me know!
You're welcome 🙂 I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.
Have a great day!
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