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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388460 Views

545 replies

34 likes

Account
Free
  • 388460 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8061 Views

0 replies

7 likes

  • 8061 Views
  • 0 replies
  • 7 likes

Superuser Contribution BMW Connected Integration

BMW spotify integration with idrive was removed last summer.I'm currently running an old version of spotify to keep it working, which i fear will eventually stop working.Any plans to bring bmw integration back, or even why it was removed in the first...

Casual Listener

  BMW spotify integration with idrive was removed last summer. I'm currently running an  old version of spotify to keep it working, which i fear will eventually stop working. Any plans t...

Jeremy

Spotify Legend

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads all disappear on app shutdown

PlanPremiumCountryUSDeviceBlu vivo xi+Operating SystemAndroid 8.1 My Question or IssueNone of my downloaded songs remain after I shut down and restart the app. This is a new problem as I had the exact same phone with zero issues and replaced it after...

Casual Listener

Plan Premium Country US Device Blu vivo xi+ Operating System Android 8.1   My Question or Issue None of my downloaded songs remain after I shut down and restart the app. This is a new ...

CarlosE

Spotify Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Solved!! Recently played songs

Where can I find them?

Casual Listener

Where can I find them?

MattSuda

Spotify Star

120888 Views

5 replies

2 likes

  • 120888 Views
  • 5 replies
  • 2 likes

Listening History On Mobile Devices

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

Casual Listener

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

MattSuda

Spotify Star

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone Volume locking at max when playing

PlanPremiumCountryUSDeviceBlu Vivo xi+Operating SystemAndroid 8.1 My Question or IssueWhen I'm in or out of the app with a song playing the phone volume locks at maximum and no matter how much I try to turn it down and keep it down it locks back at m...

Casual Listener

Plan Premium Country US Device Blu Vivo xi+ Operating System Android 8.1   My Question or Issue When I'm in or out of the app with a song playing the phone volume locks at maximum and ...

Novy

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Honor 10 spotify mobile data connection not working

PlanFreeCountryUK DeviceHuawei honor 10 Operating SystemAndroid 10 My Question or IssueSpotify has suddenly stopped playing over mobile data, says no connection and just suggests premium. However shuffle play over a mobile connection is on the free v...

Casual Listener

  Plan Free Country UK   Device Huawei honor 10   Operating System Android 10   My Question or Issue Spotify has suddenly stopped playing over mobile data, says no co...

Alex

Spotify Legend

1026 Views

6 replies

0 likes

  • 1026 Views
  • 6 replies
  • 0 likes

Superuser Contribution spotify not showing up in "your music services"

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section under google assistant settings and discovered that ...

Newbie

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section u...

Alex

Spotify Legend

2107 Views

2 replies

1 likes

Android
Google Assistant
voice
voice commands
  • 2107 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music "resumes" after notifications in the car!!!

PlanPremiumCountryUKDeviceOnePlus 8TOperating SystemAndroid 11My Question or IssueOK so I drive LOADS of different cars - it's my job. I deliver them from one place to another. It's a lot of driving and I use my phone as a satnav (google maps). I hav...

Visitor

Plan Premium Country UK Device OnePlus 8T Operating System Android 11 My Question or Issue OK so I drive LOADS of different cars - it's my job. I deliver them from one place to another. ...

CarlosE

Spotify Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs downloaded from my main playlist. Spotify worked just ...

Regular

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs dow...

CarlosE

Spotify Legend

1972 Views

9 replies

0 likes

Android
Crash
Premium
Spotify
  • 1972 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android App: Song does not start, cannot call album or song details

Android App on my cellphone (Android 10) does not work anymore.Logged in as premium member.I start a song and the play button appears to play the song but then nothing more happens; the song just does not start, like frozen. I also cannot call any de...

Newbie

Android App on my cellphone (Android 10) does not work anymore. Logged in as premium member. I start a song and the play button appears to play the song but then nothing more happens; the song just...

Eni

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify to Instagram Stories KO

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium FamilyCountryFranceDeviceOne Plus 8Operating SystemAndroid 11 My Question or IssueI am used to share tracks to Instagram...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Family Country France Device One Plus 8 Operating System A...

CarlosE

Spotify Legend

716 Views

1 replies

2 likes

Instagram
Instagram Stories
  • 716 Views
  • 1 replies
  • 2 likes

Superuser Contribution Downloaded playlist shows unavailable when offline

PlanPremium duoCountryGreeceDeviceXiaomi redmi note 9 proSpotify version 8.6.8.1094My Question or IssueThe last few days when offline my downloaded playlists show all songs with the downloaded arrow grey and other songs not downloaded at all.I comple...

Casual Listener

  Plan Premium duo Country Greece Device Xiaomi redmi note 9 pro Spotify version 8.6.8.1094 My Question or Issue The last few days when offline my downloaded playlists show all songs wi...

Jeremy

Spotify Legend

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

[Android] Refresh the interface before showing it to the user

When you load up the Spotify app on Android there is a slight delay and icons move around. Just as I'm trying to press a playlist/podcast the button moves and I press something else. It's just a little thing but I find it very annoying. Don't show th...

Newbie

When you load up the Spotify app on Android there is a slight delay and icons move around. Just as I'm trying to press a playlist/podcast the button moves and I press something else. It's just a litt...

329 Views

0 replies

2 likes

Android
  • 329 Views
  • 0 replies
  • 2 likes

[Android][Playlists] Some songs from my playlist do not appear

Hello, my problem is this. There are some songs from my Spotify not playing in 30 second preview on my Spotify free. It happens to me in most of my playlists and I don't understand the problem. I have installed and uninstalled the app and it keeps te...

Music Fan

Hello, my problem is this. There are some songs from my Spotify not playing in 30 second preview on my Spotify free. It happens to me in most of my playlists and I don't understand the problem. I hav...

301 Views

0 replies

0 likes

Android
Playlists
  • 301 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast charts showing nothing.

PlanPremiumCountryDenmarkDevicePixel 4a 5gOperating SystemAndroid 11 My Question or IssueI can't access podcast charts. When I click on it it says: something went wrong, please have another go. However, other categories work fine. Also, the images ar...

Music Fan

Plan Premium Country Denmark Device Pixel 4a 5g Operating System Android 11   My Question or Issue I can't access podcast charts. When I click on it it says: something went wrong, plea...

Ivan

Spotify Legend

1728 Views

5 replies

0 likes

  • 1728 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lack of fast forword and rewind by holding headphones next/previous buttons

Greetings, I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solution. I would like sometime to have the options like on many ot...

Visitor

Greetings,   I try to find out for very long if it is possible to get fast forward or rewind a song or track using the headphones without touching your smartphone, but could't find any solutio...

Mihail

Spotify Legend

1606 Views

1 replies

0 likes

Fast forward and rewind with headphone buttons
  • 1606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for AndroidTV not showing on Google Playstore

PlanFree/PremiumCountryNepalDeviceMi Box S 4KOperating SystemAndroidTV Pie My Question or IssueSpotify app for androidtv not showing on Google Playstore

Casual Listener

Plan Free/Premium Country Nepal Device Mi Box S 4K Operating System AndroidTV Pie   My Question or Issue Spotify app for androidtv not showing on Google Playstore 

Novy

Moderator

1820 Views

3 replies

0 likes

  • 1820 Views
  • 3 replies
  • 0 likes

Superuser Contribution Huawei HONOR 30 Pro Plus Unable to install the program

Device(Huawei HONOR 30 Pro Plus)Operating System(Android 10.) My Question or IssueThere is no program in the Huawei AppGallery store. I tried downloading the APK file from the official Spotify website, but after installing the program, the program im...

Newbie

Device (Huawei HONOR 30 Pro Plus) Operating System (Android 10.)   My Question or Issue There is no program in the Huawei AppGallery store. I tried downloading the APK file from the offici...

Jeremy

Spotify Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Android app streams in low quality on cellular no matter what settings

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueA month or so ago, the app started streaming all music, whether cached or not, in low quality despite my quality settings being set to very high fo...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue A month or so ago, the app started streaming all music, whether ca...

Eni

Moderator

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bluetooth and auto-starting Stations

PlanPremiumCountry DeviceMi 9TOperating SystemAndroid 10 My Question or Issue Whenever I turn on Bluetooth on my phone to listen to some music using my headphones, the Stations app turns on and pops up automatically. I close it, start Spotify, listen...

Music Fan

Plan Premium Country   Device Mi 9T Operating System Android 10   My Question or Issue   Whenever I turn on Bluetooth on my phone to listen to some music using my headphones...

Mihail

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes