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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209140 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209140 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558125 Views

78 replies

3 likes

  • 558125 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461573 Views

575 replies

39 likes

Account
Free
  • 461573 Views
  • 575 replies
  • 39 likes

Superuser Contribution Current song playing doesn't show in the current song window

Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...

Music Fan

  Plan. Premium  Country Việt Nam  Device BlackBerry  Operating System. Android    My Question or Issue Suddenly the now playing pane pane has stopped updating ...

ECMalcolm

Regular

41413 Views

16 replies

16 likes

  • 41413 Views
  • 16 replies
  • 16 likes

Superuser Contribution Lyrics don't show up anymore.

PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...

Music Fan

Plan Premium Country Canada Device Android       My Question or Issue So until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went ba...

Eni

Moderator

7326 Views

8 replies

4 likes

  • 7326 Views
  • 8 replies
  • 4 likes

Superuser Contribution [Android] Wrong title for playing song is displayed

PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...

Newbie

Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909   My Question or Issue The song name and picture...

Mihail

Spotify Legend

3448 Views

9 replies

4 likes

  • 3448 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution 'And more' button on albums and artist pages not working on premium?

PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...

Casual Listener

Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue  I've just started the one month trial for Premium and I can't open s...

CarlosE

Spotify Legend

2100 Views

3 replies

0 likes

  • 2100 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android leaves shuffle on after alarm

Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...

Casual Listener

Plan: Premium Country: US Device: Google Pixel 3a OS: Android   Issue:   After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...

CarlosE

Spotify Legend

896 Views

1 replies

3 likes

  • 896 Views
  • 1 replies
  • 3 likes

Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

Casual Listener

Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1   My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...

Eni

Moderator

1840 Views

3 replies

0 likes

Android
battery
drain
Spotify
  • 1840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

Music Fan

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before.   My phone and desktop pc find each other fine ove...

CarlosE

Spotify Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

Roadie

Yet another showstopping bug from the stupid cunts at Spotify.   When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...

CarlosE

Spotify Legend

834 Views

3 replies

0 likes

  • 834 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9   iPhone 6 iOS 12   My Question or Issue My playlists are being rearranged by ...

CarlosE

Spotify Legend

8265 Views

14 replies

9 likes

folders
Playlists
Sorting Playlists
  • 8265 Views
  • 14 replies
  • 9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

Newbie

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior.   I've only experienced it on the mobile app, but it happens constantly. I have "A...

742 Views

0 replies

3 likes

Mobile
  • 742 Views
  • 0 replies
  • 3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Music Fan

Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...

Nightflyre9

Music Fan

4308 Views

8 replies

4 likes

  • 4308 Views
  • 8 replies
  • 4 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

Visitor

i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...

Eni

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Visitor

Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?

Novy

Moderator

3667 Views

1 replies

1 likes

  • 3667 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

Casual Listener

Plan Premium Country France Device Fairphone 3+ Operating System Android 10   My Question or Issue   The premium account is not working. I can connect my account, browse my playl...

Ver

Spotify Legend

1954 Views

9 replies

1 likes

  • 1954 Views
  • 9 replies
  • 1 likes

Solved!! New interface: daily mixes are missing, only one playlist per category

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...

samen-ovs

Visitor

2465 Views

2 replies

2 likes

  • 2465 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't open menus on downloaded songs

PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...

Casual Listener

Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10   My Question or Issue   The menu will not open on songs when I have them downloaded to my p...

Mihail

Spotify Legend

945 Views

3 replies

0 likes

Connection issues on app
connection problems
downloaded songs
downloaded songs won't play
Menu broken
  • 945 Views
  • 3 replies
  • 0 likes

Superuser Contribution [mobile App] skip button for fast forward/back 10 ou 15sec needed since years !

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11   My Question:   Is it so difficult to implement this feature ? People ask for it since y...

CarlosE

Spotify Legend

996 Views

1 replies

0 likes

  • 996 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car View Turn Back On After Restart

PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...

Regular

  Plan Premium Country   Device OnePlus Pro 9 Operating System Android 11   My Question or Issue   I turn off car view in the setting then when I quit and restart the ...

CarlosE

Spotify Legend

1019 Views

3 replies

0 likes

  • 1019 Views
  • 3 replies
  • 0 likes