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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Solved!!Superuser Contribution Features on the top are constantly changing

Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back  

Visitor

Premium  Android My question or problem:  Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was ...

Elena

Moderator

544 Views

1 replies

0 likes

Feature
Feature that spotify removed
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Superuser Contribution Possible bug on making collaborative playlists public??

PlanPremiumCountryUKOperating SystemAndroid 9 I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while still remaining collabortive. the option isn't 'greyed out' like it is on desk...

Visitor

Plan Premium Country UK Operating System Android 9     I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while ...

Elena

Moderator

492 Views

1 replies

0 likes

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Superuser Contribution Why is support such trash? Why can i not report a problem *immediately*, in-app??

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...

Casual Listener

Plan Premium Country US Device S10+ Operating System Android   My Question or Issue I spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This n...

Elena

Moderator

734 Views

1 replies

2 likes

bug
Help
report
support
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Superuser Contribution The dislike button is gone. Add it back.

I have been using spotify off and on for about 2 years now and one of my biggest problems is that the dislike button (appeared as a skip symbol, when you would tap it, it wouldn't reccomend that song or other songs like it to you.) Is gone, why? No c...

Casual Listener

I have been using spotify off and on for about 2 years now and one of my biggest problems is that the dislike button (appeared as a skip symbol, when you would tap it, it wouldn't reccomend that...

Jeremy

Spotify Legend

742 Views

1 replies

2 likes

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Superuser Contribution Spotify on web browser

Greetings! I use Spotify web through mobile browser ( chrome on android) to listen to many podcasts. Recently, I noticed that it fails to open on mobile data ( Jio network) but works with Airtel network. Any way to address this?

Visitor

Greetings!   I use Spotify web through mobile browser ( chrome on android)  to listen to many podcasts.   Recently, I noticed that it fails to open on mobile data ( Jio network) bu...

Elena

Moderator

439 Views

1 replies

0 likes

spotify web
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Superuser Contribution spotify app on android does not start or takes several minutes to start

Plan: PremiumCountry: USA DeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or Issue When I start the Spotify app on my phone, it does not load. It shows a black screen or sometimes a black screen with the spotify logo on it for several mi...

Casual Listener

Plan: Premium Country: USA   Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue   When I start the Spotify app on my phone, it does not load. It shows...

Elena

Moderator

503 Views

1 replies

0 likes

Android
freeze
start
wait
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Superuser Contribution Playlist radio not working

When i try to listen to playlist radio it says "radiostation error failed to load radio station try again later"

Visitor

When i try to listen to playlist radio it says "radio station error failed to load radio station try again later"

Elena

Moderator

435 Views

1 replies

0 likes

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Superuser Contribution Android Volume Keys

PlanPremiumCountryTurkey DeviceSamsung S10 PlusOperating SystemAndroid My Question or Issue Hello, is there a way to disable this feature? I've looked on the community posts but couldn't find it or dont know what keywords to use. Using volume keys wh...

Regular

Plan Premium Country Turkey   Device Samsung S10 Plus Operating System Android   My Question or Issue   Hello, is there a way to disable this feature? I've looked on the co...

Jeremy

Spotify Legend

553 Views

1 replies

0 likes

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Premium for Family shows a black screen

ПланпланПремиумСтранаРоссияУстройство( Samsung Grand 2)операционная система(Android 10 ) Мой вопрос или проблемаПри нажатии кнопки просмотреть кто слушал треки в Premium for Family отображается черный экран

Visitor

  Планплан Премиум Страна Россия Устройство ( Samsung Grand 2) операционная система (Android 10 )   Мой вопрос или проблема При нажатии кнопки просмотреть кто слушал треки в...

Jose_M

Spotify Star

461 Views

3 replies

0 likes

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Solved!! I can't disable shuffle.

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't seem to be an option to disable it. I am very annoyed...

Casual Listener

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't se...

cyrum

Casual Listener

716 Views

2 replies

0 likes

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Superuser Contribution Spotify app crashes opening any artist page

Did clean reinstall and it is still hapening. Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok. If I try to open artistpge while on offline mode it says "go online a...

Casual Listener

Did clean reinstall and it is still hapening.   Device: Moto E4 XT1762 Android: 7.1.1 Sotify version: 8.5.77.1043 It happens when opening artist page. Liked and downoad appearing ok....

Novy

Moderator

1757 Views

9 replies

1 likes

Android
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Moving downloads and Playlists to a new SD card

PlanPremiumCountrySouth AfricaDeviceSamsung Note 10 +Operating System Android 10 My Question or IssueGood day to all of you.Just wanted to pick some brains with regards to this please.I have now eventually run out of space on my current SD card and n...

Casual Listener

Plan Premium Country South Africa Device Samsung Note 10 + Operating System  Android 10   My Question or Issue Good day to all of you. Just wanted to pick some brains with r...

ThePaganLord

Casual Listener

590 Views

2 replies

0 likes

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Superuser Contribution there are no songs in playlists

PlanFreeCountryItalyDeviceS10 liteOperating Systemandroid 10 My Question or Issue whenever i try to play a song that is into a playlist i see this;I tried to cancel cache and reinstall the app but it didn't work. 

Visitor

  Plan Free Country Italy Device S10 lite Operating System android 10   My Question or Issue   whenever i try to play a song that is into a playlist i see this; I tried to...

Elena

Moderator

371 Views

1 replies

0 likes

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Superuser Contribution Family mix not showing song contributors

PlanPremiumDeviceNokia 7 plusOperating SystemAndroid 10. My Question or IssueI can't see who's adding songs to family mix, the list is just empty, work fine on PC. 

Newbie

Plan Premium Device Nokia 7 plus Operating System Android 10.   My Question or Issue I can't see who's adding songs to family mix, the list is just empty, work fine on PC.  

Elena

Moderator

520 Views

1 replies

2 likes

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Superuser Contribution Repeat Button not available Premium Duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

785 Views

1 replies

0 likes

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Superuser Contribution Can't find songs on Google clock

PlanPremiumDeviceBlackberry DTEK50Operating SystemAndroid Marshmallow My Question or IssueI am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a new song but I can't find the one I want. In Spotify I can listen to it...

Regular

Plan Premium Device Blackberry DTEK50 Operating System Android Marshmallow   My Question or Issue I am using Google Clock to wake me up with songs on Spotify. Now I wanted to set it to a...

Blaubartbube

Regular

721 Views

2 replies

0 likes

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Superuser Contribution [Android][Connect] Slow application

Why does the Spotify application keep being so slow? I has been like this for years and whenever I try to use the app it keeps being slow and being stuck trying to load menus, song or anything. It is so annoying and must be solved.

Casual Listener

Why does the Spotify application keep being so slow? I has been like this for years and whenever I try to use the app it keeps being slow and being stuck trying to load menus, song or anything. &nbs...

Ver

Spotify Legend

567 Views

2 replies

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Android
Connect
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Superuser Contribution Still don't have access to my podcasts!

PlanPremiumCountryUKDeviceSamsung Galaxy S20Operating SystemAndroid 10 I am still having the issue of my podcasts not showing up as mentioned in this thread: https://community.spotify.com/t5/Ongoing-Issues/Android-Can-t-access-or-play-podcasts-in-You...

Regular

Plan Premium Country UK Device Samsung Galaxy S20 Operating System Android 10   I am still having the issue of my podcasts not showing up as mentioned in this thread:   https://c...

herorobot1

Regular

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19 replies

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Re: [Android] Can't access or play podcasts in Your Library

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have tried all the fixes suggested to no avail, along w...

Regular

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have...

315 Views

0 replies

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Superuser Contribution [Android][Other] Joe Rogan podcast not available

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused? Thanks for the help

Visitor

I can download the Joe Rogan podcast but whenever I try to play it says not avaliable in my country. I am in the USA. Also all other podcasts and songs work like normal so I'm confused?   Than...

Mihail

Spotify Legend

3520 Views

2 replies

0 likes

Android
Other
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