Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117905 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237271 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598025 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490612 Views
581 replies
42 likes
Hi, guys. One thing about the new UI that needs fixing: when we click an artist, it takes us to their page, that's not intuitive since we have previously saved their songs, so we want to download them, but it's not possible to do such thing in their ...
Hi, guys. One thing about the new UI that needs fixing: when we click an artist, it takes us to their page, that's not intuitive since we have previously saved their songs, so we want to downlo...
Spotify Legend
779 Views
1 replies
0 likes
PlanPremiumCountryRussiaDeviceSamsung A51Operating SystemAndroid 11 My Question or Issue Hi there! For some strange reason one of the Daily mixes, Daily mix 1 to be specific doesn't show up for me on the Home screen, issue persists only on the mobile...
Plan Premium Country Russia Device Samsung A51 Operating System Android 11 My Question or Issue Hi there! For some strange reason one of the Daily mixes, Daily mix 1 to be sp...
Moderator
757 Views
3 replies
0 likes
PlanPremiumCountryAustralia DeviceGalaxy A71Operating SystemAndroid 11 My Question or IssueApp keeps crashing, will happen randomly. Have run a full reinstall of spotify along with any other possible suggestions. Issue has been happening since the mo...
Plan Premium Country Australia Device Galaxy A71 Operating System Android 11 My Question or Issue App keeps crashing, will happen randomly. Have run a full reinstall of spotify...
Spotify Legend
6651 Views
7 replies
0 likes
The Equalizer built in spotify is also active when listening YouTube or anything on the phone. But on the pixel 4a I have problems because I cannot switch off the bass enhancement. It's greyed out and it's on three-quarters which is to much for the s...
The Equalizer built in spotify is also active when listening YouTube or anything on the phone. But on the pixel 4a I have problems because I cannot switch off the bass enhancement. It's greyed out an...
1001 Views
0 replies
0 likes
There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable.
There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable...
1150 Views
0 replies
0 likes
When I'm using Spotify, I usually listen to the songs I liked from an artist. With this new update, while I can access liked songs from an an artist when I'm online (as opposed to what happens when a user is on Desktop), I just can't access an artist...
When I'm using Spotify, I usually listen to the songs I liked from an artist. With this new update, while I can access liked songs from an an artist when I'm online (as opposed to what happens when a...
926 Views
0 replies
1 likes
I've been finding that I will turn on playlists and a song that I pick will start to play and either cut off and just start playing a completely different song or it will start playing a song that's not even on the playlist which is the more common o...
I've been finding that I will turn on playlists and a song that I pick will start to play and either cut off and just start playing a completely different song or it will start playing a song that's ...
659 Views
0 replies
0 likes
PlanPremium My Question or IssueThe last response of the devs that I can find is from 2017. Several different streaming services have had 50k/100k song limits since the original idea topic from 2014! It has been 5 years, and still music collectors do...
Plan Premium My Question or Issue The last response of the devs that I can find is from 2017. Several different streaming services have had 50k/100k song limits since the original...
Gig Goer
16520 Views
29 replies
59 likes
Hi!I am frustrated! The problem exists for about 6 months now.Here are 2 screencasts - one from my phone and one from an emulator on my PC....Could this be any slower?Cell phone:https://1drv.ms/v/s!AqHygEAnAgdYq_YnocuoX22Qrm_SDw?e=9paRI5Emulator:http...
Hi! I am frustrated! The problem exists for about 6 months now. Here are 2 screencasts - one from my phone and one from an emulator on my PC.... Could this be any slower? Cell phone: https://1...
Casual Listener
4932 Views
25 replies
3 likes
PlanPremium StudentCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid 10 My Question or IssueUnfortunately, there isn't really a pattern for this issue. It happened three times in the last 5 or so hours though with heavy usage (around 3 h...
Plan Premium Student Country USA Device Samsung Galaxy Note 10+ Operating System Android 10 My Question or Issue Unfortunately, there isn't really a pattern for this issue. It happen...
Regular
1875 Views
3 replies
2 likes
PlanFreeCountrySwedenDeviceAsus Zenfone Pro m2Operating SystemAndroid Oreo My Question or IssueHeyI have been having alot of problems with songs won´t start playing after one finishes, and now i can´t even start a song on my phone. I have disabled th...
Plan Free Country Sweden Device Asus Zenfone Pro m2 Operating System Android Oreo My Question or Issue Hey I have been having alot of problems with songs won´t start playing af...
Moderator
599 Views
1 replies
0 likes
PlanPremiumCountryCyprusDevice( Galaxy a20e)Operating System( Android ) updated My Question or IssueMy car radio has spotify control and it tries to connect to my android but after the latest update 8.6.8.1094 only shows connecting and stays that way...
Plan Premium Country Cyprus Device ( Galaxy a20e) Operating System ( Android ) updated My Question or Issue My car radio has spotify control and it tries to connect to my android&nbs...
Not applicable
2557 Views
13 replies
0 likes
PlanFreeCountryUSADeviceAndroidOperating systemAndroid 8 My question or issueGood morning/afternoon/night, so today I was thinking about singing using spotify as I can match notes, I open my Spotify and play my song but notice I cant scroll down to s...
Plan Free Country USA Device Android Operating system Android 8 My question or issue Good morning/afternoon/night, so today I was thinking about singing using spotify as I can match n...
Spotify Star
1169 Views
3 replies
0 likes
For weeks now casting from spotify (google pixel 5) won't work if casting video. Other apps like youtube are fine. It just sits there loading forever and nothing happens. If I cast just the audio then it's fine.
For weeks now casting from spotify (google pixel 5) won't work if casting video. Other apps like youtube are fine. It just sits there loading forever and nothing happens. If I cast just the audio the...
Moderator
752 Views
1 replies
0 likes
PlanPremiumCountryUK Device(Oneplus 6T)Operating System(Oxygen OS android 10)My Question or IssueAfter connecting any of my Bluetooth headphones to my phone the play pause, skip and volume buttons are very unreliable often not working at all. After I...
Plan Premium Country UK Device (Oneplus 6T) Operating System (Oxygen OS android 10) My Question or Issue After connecting any of my Bluetooth headphones to my phone the play pause, ski...
Casual Listener
1175 Views
4 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung J4+Operating SystemAndroid My Question or IssueUnfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are fine and loud or audible. Spotify is too bad.
Plan Premium Country Brazil Device Samsung J4+ Operating System Android My Question or Issue Unfortunetely, Spotify is the only bad volume app. YouTube Music, Deezer, every other are...
Spotify Legend
698 Views
1 replies
0 likes
PlanFreeCountryRussiaDeviceXiaomi Poco F1Operating SystemAndroid 10, MIUI 12.0.3 (latest available) I'm a member less than a year. It's always been bugging me the constantly changing notification which song is playing now. I don't really care if it's...
Plan Free Country Russia Device Xiaomi Poco F1 Operating System Android 10, MIUI 12.0.3 (latest available) I'm a member less than a year. It's always been bugging me the constantly ch...
Spotify Star
2609 Views
1 replies
0 likes
PlanPremiumCountry DeviceGALAXY S10Operating SystemANDROID 11 My Question or IssueI have done a removal restart and reinstall of the software - still get the error. Turned off batter optimization - still get the error. App has not worked correctly fo...
Plan Premium Country Device GALAXY S10 Operating System ANDROID 11 My Question or Issue I have done a removal restart and reinstall of the software - still get the err...
Not applicable
1998 Views
6 replies
0 likes
I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device.everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the right top site of home screen there is a button for the last songs i pl...
I have the Beta version of Spotify. Iam using Spotify on a S20+ Android device. everytime i go to the home page A pop up comes for the announcment The last thing you heard. On the r...
Not applicable
566 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemMIUI Global 12.0.7 My Question or IssueWhen I run the Spotify App, everything freezes on Home screen (I've uploaded the SS),I can not press anything, cannot go to any sub menu or anything....
Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System MIUI Global 12.0.7 My Question or Issue When I run the Spotify App, everything freezes on Home screen (I've uploa...
Spotify Legend
1781 Views
3 replies
0 likes
