Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117911 Views

27 replies

4 likes

  • 117911 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237283 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237283 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598028 Views

79 replies

3 likes

  • 598028 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490640 Views

581 replies

42 likes

Account
Free
  • 490640 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Current song status not shown correctly

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueNEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN THOUGHAs you can see below the song I was listening to ~20 minutes a...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android My Question or Issue NEXT SONG PLAYS,BUT SONG FROM A WHILE AGO'S METADATA IS STILL SHOWING. CORRECT QUEUE IS SHOWN...

Jeremy

Spotify Legend

781 Views

1 replies

0 likes

Glitch
  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection message, which is a lie.

PlanPremiumCountryMexicoDeviceHuawei P30 Lite MAR-LX3AOperating SystemAndroid 10 My Question or IssueI'm on the verge of losing it, guys. I guess I'm writing this more as a major bug report than expecting any immediate help. Around three weeks ago th...

Visitor

Plan Premium Country Mexico Device Huawei P30 Lite MAR-LX3A Operating System Android 10   My Question or Issue I'm on the verge of losing it, guys. I guess I'm writing this more as a m...

Ver

Spotify Legend

928 Views

1 replies

2 likes

  • 928 Views
  • 1 replies
  • 2 likes

Superuser Contribution Skipping 15secs ahead at the end of a podcast causes bug

Hi, When listening to podcasts I often skip the last bit using the default skip 15secs ahead button, which replaces the usual skip to next track button when on podcasts opposed to music. However, when you press it during the last 15secs of the episod...

Casual Listener

Hi,   When listening to podcasts I often skip the last bit using the default skip 15secs ahead button, which replaces the usual skip to next track button when on podcasts opposed to music. &n...

Alex

Spotify Legend

1274 Views

7 replies

1 likes

  • 1274 Views
  • 7 replies
  • 1 likes

Superuser Contribution [ALL Platforms] removed slider for volume control in expanded view

Also "slider" volume control was removed from expanded view when song is played and background video is visible.

Music Fan

Also "slider" volume control was removed from expanded view when song is played and background video is visible.

psgpremium

Music Fan

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

I can't find Spotify app on Galaxy Store

PlanPremiumCountryRomaniaDevicePixel 2XLOperating SystemAndroid 9 My Question or IssueHello Guys, I bought a samsung galaxy watch 46mm and i can't find spotify app on galaxy store. I try with this link http://apps.samsung.com/gear/appDetail.as?appId=...

Newbie

  Plan Premium Country Romania Device Pixel 2XL Operating System Android 9   My Question or Issue Hello Guys, I bought a samsung galaxy watch 46mm and i can't find spotify app on...

VojanPalčič

Newbie

11901 Views

4 replies

0 likes

  • 11901 Views
  • 4 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared from the Android app

PlanPremiumCountryUSDeviceOnePlus 6TOperating SystemAndroid 10 I'm running into a weird problem where many of the Daily Mixes are missing from the "Made for You", on both my phone and the desktop app. For example, at the moment I can see Daily Mix 2 ...

Visitor

Plan Premium Country US Device OnePlus 6T Operating System Android 10   I'm running into a weird problem where many of the Daily Mixes are missing from the "Made for You", on both my ph...

Alex

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Songs won't play in sorted order

PlanPremiumCountryNetherlands DeviceMotorola G(8)Operating SystemAndroid My Question or IssueThe songs in my playlist won't play in their sorted order (Recently added, newest songs at the top) but the other way around. If I play the most recently add...

Visitor

Plan Premium Country Netherlands   Device Motorola G(8) Operating System Android   My Question or Issue The songs in my playlist won't play in their sorted order (Recently added,...

AdamDamon

Community Legend

653 Views

1 replies

1 likes

Sorted order
  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Folder Disappeared from account

PlanPremiumCountryUnited Kingdom DeviceAll - account relatedOperating SystemN/A My Question or IssueMy playlist folder has disappeared from my account overnight? Not sure why at all and it's only one out of 10 folders. However I can still navigate to...

Casual Listener

Plan Premium Country United Kingdom   Device All - account related Operating System N/A   My Question or Issue My playlist folder has disappeared from my account overnight? Not s...

Alex

Spotify Legend

1731 Views

7 replies

0 likes

  • 1731 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android] App and music freezing

My Question or IssueMusic is freezing constantly. Very repeatable when turning screen off. It's not battery optimization as I've turned that off for the app and for the entire phone. I also think it's an application issue because the Android system e...

Casual Listener

My Question or Issue Music is freezing constantly. Very repeatable when turning screen off. It's not battery optimization as I've turned that off for the app and for the entire phone. I also think i...

Alex

Spotify Legend

1011 Views

3 replies

0 likes

Android
Freezing
  • 1011 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where the features gone???!

Starting to be REALLY annoyed! First the Lightning bold icon which gave me the new releases of my followed artists was gone and now the "liked songs of an artist" category which was displayed in top of the top 5 is GONE!!!! I am really annoyed since ...

Music Fan

Starting to be REALLY annoyed! First the Lightning bold icon which gave me the new releases of my followed artists was gone and now the "liked songs of an artist" category which was displayed in top ...

CarlosE

Spotify Legend

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I play my favorite songs from an artist

I am unable to play my favorite songs from specific artists.Seems now I can only play ALL of my favorite songs randomly. I used to click my Library > Artist and all my favorite songs would be listed and I just click Shuffle Play. I sometimes even jus...

Regular

I am unable to play my favorite songs from specific artists. Seems now I can only play ALL of my favorite songs randomly.   I used to click my Library > Artist and all my favorite songs wo...

hiper2d

Regular

37293 Views

21 replies

11 likes

FavoriteSong
  • 37293 Views
  • 21 replies
  • 11 likes

Superuser Contribution How can I make spotify not switch when I open it on another device?

This newest update is trash, let's start with that. I have never noticed this issue before, but now it seems almost constant. At work I'm usually playing spotify from my desktop computer, but I also have it downloaded on my phone (Samsung Galaxy s20)...

Casual Listener

This newest update is trash, let's start with that.   I have never noticed this issue before, but now it seems almost constant.   At work I'm usually playing spotify from my desktop com...

Ivan

Spotify Legend

1207 Views

1 replies

0 likes

Android
Desktop
Mobile
Spotify
switching
  • 1207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't search songs

PlanPremiumCountryUnited StatesDeviceAmazon Fire TV/RokuOperating SystemMost Recent My Question or IssueWhenever I search a song and try to play it on my Roku and Fire TV I get an error message that says "something went wrong". It doesn't occur for m...

Visitor

Plan Premium Country United States Device Amazon Fire TV/Roku Operating System Most Recent   My Question or Issue Whenever I search a song and try to play it on my Roku and Fire TV I g...

Novy

Moderator

1687 Views

9 replies

1 likes

  • 1687 Views
  • 9 replies
  • 1 likes

[Android][Other] Podcast steering wheel controls

Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have to use Google Podcasts (controls work in that app.)

Newbie

Steering wheel controls work to go to the next or previous song, but do not work at all when listening to a podcast. This is consistent across multiple cars and phones. Until it's resolved I'll have ...

234raffebot

Casual Listener

1059 Views

1 replies

4 likes

Android
Other
  • 1059 Views
  • 1 replies
  • 4 likes

Superuser Contribution Audio scrubber counts infinitely

PlanPremiumCountryUSADeviceOnePlus 7TOperating SystemOxygen OS 11 My Question or IssueWhen I play music on another device, sometimes the audio scrubber in the notification stops at the end of the duration but in the app the scrubber continues to coun...

Casual Listener

Plan Premium Country USA Device OnePlus 7T Operating System Oxygen OS 11   My Question or Issue When I play music on another device, sometimes the audio scrubber in the notification st...

CarlosE

Spotify Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

[ALL Platforms] no remote volume control from any of connected to account devices [Spotify Connect]

PlanPremiumDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) we've lost option to control volume of current sound player executed from other connected to spotify account device.That was v...

Music Fan

Plan Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   we've lost option to control volume of current soun...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Superuser Contribution Extremely slow momentarily fixed by changing permissions

PlanPremiumSpotify version8.6.24.918CountryNorwayDeviceSamsung Galaxy S10Operating SystemAndroid 11My Question or IssueI've had an extremely slow Spotify for 10 years now, all on Android phones. Uninstalling helps momentarily. Changing app permission...

Casual Listener

  Plan Premium Spotify version 8.6.24.918 Country Norway Device Samsung Galaxy S10 Operating System Android 11 My Question or Issue I've had an extremely slow Spotify for 10 years no...

Jeremy

Spotify Legend

638 Views

1 replies

1 likes

  • 638 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why does it take so long for this app to start???

This app has gotten worse and worse over the last few months. In the last few weeks it took me about 5 minutes to start up the app on my phone. After that it took another few minutes to load my playlist or locate a song. A lot of the times it shows t...

Newbie

This app has gotten worse and worse over the last few months. In the last few weeks it took me about 5 minutes to start up the app on my phone. After that it took another few minutes to load my playl...

Jeremy

Spotify Legend

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song randomly pauses and "Hey Spotify" microphone icon appears

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueEvery few seconds while I'm listening to songs, the song pauses and the "Hey Spotify" microphone appears. Disabling "Hey Spotify" in settings doesn'...

Regular

Plan Premium Country United States Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Every few seconds while I'm listening to songs, the song pauses and the ...

Jeremy

Spotify Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch not resuming playback after phone-call / missed call/ etc.

PlanPremiumCountryNorwayDeviceSamsung Galaxy WatchOperating SystemAndroid / Tizen My Question or IssueFor months, my Samsung Galaxy Watch does not resume streaming Spotify music via 4G if someone calls me / I'm calling out. Even if I do not answer an...

Regular

Plan Premium Country Norway Device Samsung Galaxy Watch Operating System Android / Tizen   My Question or Issue For months, my Samsung Galaxy Watch does not resume streaming Spotify mu...

Alex

Spotify Legend

3841 Views

11 replies

0 likes

  • 3841 Views
  • 11 replies
  • 0 likes