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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193860 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193860 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535054 Views

78 replies

3 likes

  • 535054 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438162 Views

565 replies

37 likes

Account
Free
  • 438162 Views
  • 565 replies
  • 37 likes

Superuser Contribution Music Downloaded Over Cellular Network Even When Download Using Cellular Is Off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk using the app. I doubled checked that the "Download Using Cellular" was tur...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue I recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk...

Ivan

Spotify Legend

1955 Views

9 replies

0 likes

Cellular Download
Download Using Cellular
Mobile Download
  • 1955 Views
  • 9 replies
  • 0 likes

Superuser Contribution Playback stops after 9 seconds

PlanPremiumCountryEgyptDeviceHuawei P30 LiteOperating SystemAndroid 9 My Question or IssuePlayback frequently stops after 9 seconds. Internet speed is always good. I perform internet speed tests when happens and I always get good speed avove 10 Mbps,...

Casual Listener

Plan Premium Country Egypt Device Huawei P30 Lite Operating System Android 9   My Question or Issue Playback frequently stops after 9 seconds. Internet speed is always good. I perform ...

Jeremy

Spotify Legend

110136 Views

57 replies

29 likes

  • 110136 Views
  • 57 replies
  • 29 likes

Superuser Contribution Downloading songs in background slows the App completely down

Hello,I'm really tired of this problem, I already send some emails to Spotify and posted some reviews in the Google play store, but there was no reaction.This bothers me so much that a already thought of ending my premium membership.Simply said: I wa...

Regular

Hello, I'm really tired of this problem, I already send some emails to Spotify and posted some reviews in the Google play store, but there was no reaction. This bothers me so much that a already th...

Alex

Spotify Legend

2342 Views

10 replies

0 likes

  • 2342 Views
  • 10 replies
  • 0 likes

Superuser Contribution Menu Bar Location settings

Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new location has made spotify nearly useless on my device as it's ...

Newbie

Premium/USA -Amazon Fire 8 Andriod   With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new lo...

Fuquad

Casual Listener

20383 Views

17 replies

3 likes

amazon fire
andriod
Functionality
menu
menu bar
settings
  • 20383 Views
  • 17 replies
  • 3 likes

Uploaded music will play on desktop app but not mobile

Plan - PremiumCountry - USA Device - Samsung Galaxy Note 9 Operating System - Android My Question or Issue - I teach group fitness classes and need a device to play specific tracks provided by Les Mills. I uploaded them from my Mac desktop, to the Sp...

Visitor

Plan - Premium Country - USA   Device - Samsung Galaxy Note 9   Operating System - Android     My Question or Issue -  I teach group fitness classes and ne...

dinomight

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Developer] Jump back...

If I need to exit the app, when I reenter Spotify, the last song should play and my screen should automatically jump back to that song being highlighted. This streamlines my processes and prevents me from having to scroll back to where the song is at...

Newbie

If I need to exit the app, when I reenter Spotify, the last song should play and my screen should automatically jump back to that song being highlighted.  This streamlines my processes and preve...

Mihail

Spotify Legend

478 Views

1 replies

0 likes

Android
Developer
  • 478 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Other] Translation correction

Please replace the word "підбірка" with the word "добірка" in the Ukrainian version of the application. "Підбірка" is a calque from the Russian language, there is no such word in the literary Ukrainian language.

Casual Listener

Please replace the word "підбірка" with the word "добірка" in the Ukrainian version of the application. "Підбірка" is a calque from the Russian language, there is no such word in the literary Ukraini...

Ver

Spotify Legend

624 Views

1 replies

0 likes

Android
Other
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Songs Keep Disappearing

Every month or so my local downloaded songs disappear and have to be re-downloaded. It's freakishly annoying, especially when I use one sound piece for sleep and after getting it bed it turns out the song is not there. How to solve this problem? Is i...

Roadie

Every month or so my local downloaded songs disappear and have to be re-downloaded. It's freakishly annoying, especially when I use one sound piece for sleep and after getting it bed it turns out the...

Novy

Moderator

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue goes straight to playlist radio or restarts a new queue when playlist is shuffled

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueHello,I have noticed that lately, whenever I shuffle a playlist while connected to Bluetooth in my car via wireless adapter, the first song in the que...

Music Fan

Plan Premium Country United States Device Samsung Galaxy S10e Operating System Android   My Question or Issue Hello, I have noticed that lately, whenever I shuffle a playlist while co...

Ivan

Spotify Legend

965 Views

3 replies

1 likes

  • 965 Views
  • 3 replies
  • 1 likes

Superuser Contribution Red web podcast will not play.

PlanPremiumCountryUsDeviceS20 plus My Question or IssueSo starting about two weeks ago. The podcast "red web" just won't play. I'll open it and it will sit at 00:00 and never move forward. I've tried it on wifi and data, I've tried a fresh install of...

Casual Listener

  Plan Premium Country Us Device S20 plus   My Question or Issue So starting about two weeks ago. The podcast "red web" just won't play. I'll open it and it will sit at 00:00 and n...

Ivan

Spotify Legend

921 Views

3 replies

0 likes

  • 921 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution High mobile data usage even with all data saver options turned on

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Two months in a row now, Spotify has used 800 MB of mobile data in a giant burst for no apparent reason, even with all the data saver options turned on. I'm almost always on wifi, so ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android   Two months in a row now, Spotify has used 800 MB of mobile data in a giant burst for no apparent reason, even...

Jeremy

Spotify Legend

2781 Views

3 replies

1 likes

data usage
mobile data consumption
  • 2781 Views
  • 3 replies
  • 1 likes

Superuser Contribution Downloading songs over cellular while on wifi

PremiumUSAPixel 2 XLAndroid 11Data Saver - EnabledDownload over Cellular - Disabled It looks like Spotify is downloading playlists over cellular when I'm on weak wifi.Spotify has used ~2GB of data in 14 days and I haven't spent much time listening to...

Regular

Premium USA Pixel 2 XL Android 11 Data Saver - Enabled Download over Cellular - Disabled   It looks like Spotify is downloading playlists over cellular when I'm on weak wifi. Spotify has...

manaswi

Casual Listener

1876 Views

7 replies

0 likes

  • 1876 Views
  • 7 replies
  • 0 likes

Can't share spotify on instagram story

When I try to share a song on instagram stories it takes me to the instagram camera This is happening for a few days Some of my friends have the same problemPlanStudents premiumCountryGreeceDevice : one plus 8 t (iPhone 8, Samsung Galaxy 9, Macbook P...

Visitor

When I try to share a song on instagram stories it takes me to the instagram camera  This is happening for a few days  Some of my friends have the same problem Plan Students premium Co...

Bittencourt

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound in car anymore (but phone calls work)

PlanPremiumCountryGermanyDeviceOppo X2 Lite My Question or IssueDear All, I usually listen to Spotify in the car everyday. Last week suddenly it stopped working. The Spotify app tells me it plays the music but nothing is reaching the car anymore (I h...

Visitor

Plan Premium Country Germany Device Oppo X2 Lite   My Question or Issue Dear All, I usually listen to Spotify in the car everyday. Last week suddenly it stopped working. The Spotify app ...

Novy

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Why I can't share a song from Spotify to Instagram Story?

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 9Operating SystemMIUI Global 12.0.2 Stable My Question or IssueWhy I can't share a song from Spotify to Instagram Story? I already have both of them (Spotify and Instagram) updated on last version, d...

Visitor

Plan Premium Country Indonesia Device Xiaomi Redmi Note 9 Operating System MIUI Global 12.0.2 Stable   My Question or Issue Why I can't share a song from Spotify to Instagram Story? I ...

Bittencourt

Spotify Star

771 Views

1 replies

0 likes

Instagram
  • 771 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs I removed from "liked songs playlist still shown up

PlanPremiumDEVICE/Samsung Galaxy A71Operating System(Android 10) My Question or IssueI liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from my liked songs playlist,they gone,then they shown again.İt just repeate...

Regular

Plan Premium DEVICE/Samsung Galaxy A71 Operating System (Android 10)   My Question or Issue I liked the songs from the album of Lil Tjay-Destined 2 Win.Then I tried to remove songs from m...

turxannghzd

Regular

1363 Views

2 replies

0 likes

  • 1363 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline-Mode on Samsung Gear App is not working!!!

PlanPremiumCountryGermanyDeviceSamsung Gear S3 FrontierOperating SystemTizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any way! Stop, it's working if I'm online (whether it's via Wi-Fi or connected via Bluetooth w...

Music Fan

Plan Premium Country Germany Device Samsung Gear S3 Frontier Operating System Tizen/Android     My Question or Issue   Unfortunately the Offline-Mode ist not working in any...

Jeremy

Spotify Legend

1907 Views

5 replies

1 likes

  • 1907 Views
  • 5 replies
  • 1 likes

Superuser Contribution Autoplay

PlanPremiumCountryUKDevice Operating SystemAndroidMy Question or IssueI have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Regular

Plan Premium Country UK Device   Operating System Android My Question or Issue I have Autoplay disabled. Why is the "Next up" list still populated and played? It's infuritating

Jeremy

Spotify Legend

993 Views

5 replies

1 likes

  • 993 Views
  • 5 replies
  • 1 likes

Superuser Contribution Increase the font size of the widget on lock screen

Plan PremiumCountrySingapore DeviceSamsung A50 Operating SystemAndroid v11, OneUi 3.1 Hi recently, I installed the latest update on my Samsung A50. Ever since then, the font size on the Spotify widget on my lock screen is really tiny.Does anyone know...

Visitor

Plan   Premium Country Singapore    Device Samsung A50   Operating System Android v11, OneUi 3.1     Hi recently, I installed the latest update on my Samsun...

Alex

Spotify Legend

2708 Views

1 replies

1 likes

  • 2708 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Google Assistant won't play/shuffle playlists from my library

Plan Free Country Uruguay Device Redmi Note 8 Operating System Android 10 My Question or Issue Hello, I have my Google account linked to Spotify and Spotify set as my default music player. I want to play a specific playlist from Spotify from my libra...

Visitor

Plan Free   Country Uruguay   Device Redmi Note 8   Operating System Android 10   My Question or Issue Hello,   I have my Google account linked to Sp...

CarlosE

Spotify Legend

3253 Views

1 replies

0 likes

  • 3253 Views
  • 1 replies
  • 0 likes