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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7416 Views

0 replies

7 likes

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Superuser Contribution Spotify stops randomly and doesn't show correctly the currently played song/artist

PlanPremium (fmialy)CountryHungaryDeviceSamsung Galaxy s10Operating System(Android 10- ) My Question or IssueSpotify stops randomly, and start playing again when I open the app. Neyt to this issue my app doesn't show the current playing artist nor so...

Visitor

Plan Premium (fmialy) Country Hungary Device Samsung Galaxy s10 Operating System (Android 10- )   My Question or Issue Spotify stops randomly, and start playing again when I open the a...

Jeremy

Spotify Legend

504 Views

1 replies

1 likes

  • 504 Views
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Superuser Contribution Multiple issues with the app

PlanPremium trialCountryIsraelDeviceGalaxy s20 My Question or Issue I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my songs, but only a Playlist of the songs that I've liked. Second, the "currently playing...

Visitor

  Plan Premium trial Country Israel Device Galaxy s20   My Question or Issue  I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my so...

Ver

Spotify Legend

1314 Views

2 replies

1 likes

  • 1314 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't log in from my app

PlanFreeCountryNetherlands DeviceHuawei Mate 10 ProOperating SystemAndroid My Question or IssueWhen I try to log in via Facebook at my Spotify account, it gives an error message which I am not even allowed to screenshot. I also try using the email ad...

Visitor

Plan Free Country Netherlands    Device Huawei Mate 10 Pro Operating System Android   My Question or Issue When I try to log in via Facebook at my Spotify account, it gives ...

Alex

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
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Superuser Contribution How to I empty the favorites list?

PlanPremium DeviceSamsung Galaxy S8 My Question or IssueHow do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requires confirmation "are you sure?", so by hand I will never do it. But to empty it ...

Newbie

Plan Premium   Device Samsung Galaxy S8   My Question or Issue How do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requir...

Ver

Spotify Legend

647 Views

1 replies

0 likes

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Superuser Contribution App doesn't show current artist/song

PlanPremiumCountryGermanyDevicesamsung S10+Operating Systemadnroid My Question or IssueMy App doesn't show the current playing artist nor song. It shows an other Album I listened to any time before and also stops playing for no obvious reason. The Pl...

Visitor

Plan Premium Country Germany Device samsung S10+ Operating System adnroid   My Question or Issue My App doesn't show the current playing artist nor song. It shows an other Album I list...

Alex

Spotify Legend

440 Views

1 replies

1 likes

  • 440 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ads missing up

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then another 30 minutes free add followed again by more ads...

Visitor

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then ano...

Alex

Spotify Legend

653 Views

1 replies

0 likes

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Superuser Contribution When will we receive the UI update iOS got months ago on android?

As the title says, Android users are yet to get the UI update which we were promised months ago along with the basic swipe to queue feature. Apple Music for Android got the UI update before y'all could **bleep**. Please give a definitive answer, the ...

Newbie

As the title says, Android users are yet to get the UI update which we were promised months ago along with the basic swipe to queue feature. Apple Music for Android got the UI update before y'all cou...

MattSuda

Spotify Star

1634 Views

3 replies

8 likes

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  • 8 likes

Superuser Contribution Android multiple save locations

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround. Finally upgraded to a phone (Motorola G8) with decent storage space, and shelled out for a decent SD card. But I discovered today,...

Visitor

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround.   Finally upgraded to a phone (Motorola G8) with decent storage space, a...

Elena

Moderator

742 Views

1 replies

0 likes

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Superuser Contribution Issues

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or another song, the one that was playing stays the same in...

Regular

Hello. I've been a Premium User for nearly three years now and a couple of days ago I noticed a kind of bug it seems on my Galaxy s10+, when I play a song it does but when I change to artist or anoth...

Mihail

Spotify Legend

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
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Superuser Contribution Delay in lyrics

PlanPremium CountryBrazil DeviceSamsung Galaxy A9 Operating SystemAndroid 10 My Question or IssueHello, I use to follow the music lyrics', and I realized that if we enable the option "gradual transition", when the following music starts, it will have...

Newbie

Plan Premium   Country Brazil   Device Samsung Galaxy A9   Operating System Android 10   My Question or Issue Hello,   I use to follow the music lyrics', and I...

voluption

Visitor

8164 Views

4 replies

0 likes

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Superuser Contribution Please give us a toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

PlanPremiumCountryUSADeviceLG V60 ThinQOperating SystemAndroid 10.0My Question or IssueI do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I have a phone with a built in HiFi DAC and headphone jack. I plug my phone i...

Casual Listener

Plan Premium Country USA Device LG V60 ThinQ Operating System Android 10.0 My Question or Issue I do not listen to music with Bluetooth. The audio quality is unacceptable to me, and I h...

Ver

Spotify Legend

731 Views

1 replies

0 likes

aux cable
bluetooth
Car Play
car view
manual toggle
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  • 0 likes

Superuser Contribution Letras de las canciones no funcionan en mi cuenta

PlanPremiumCountryUruguayDeviceXiaomi redmi note 8 proOperating SystemAndroid 10 My Question or IssuePlanPrimaPaisUruguayDispositivoXiaomi redmi note 8 proSistema operativoAndroid 10 Mi pregunta o problemaLas letras de las canciones no aparecen en mi...

Casual Listener

Plan Premium Country Uruguay Device Xiaomi redmi note 8 pro Operating System Android 10   My Question or Issue Plan Prima Pais Uruguay Dispositivo Xiaomi redmi note 8 pro Sistema...

Cultro1

Visitor

165929 Views

76 replies

64 likes

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Solved!!Superuser Contribution Avoiding auto-scrolling while adding songs to a playlist

PlanFreeCountryFranceDeviceXiaomi Redmi Note 7Operating SystemAndroid My Question or IssueHello everyoneI have a huge playlist "A" which contains a lot of songs. I want to take the best of these songs to put them in a playlist "B". Thus, I click on t...

Casual Listener

  Plan Free Country France Device Xiaomi Redmi Note 7 Operating System Android   My Question or Issue Hello everyone I have a huge playlist "A" which contains a lot of songs. I ...

Maroxib

Casual Listener

1155 Views

2 replies

0 likes

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Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

Gig Goer

Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...

jdtemple

Gig Goer

8021 Views

9 replies

0 likes

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Superuser Contribution Tuggling shuffle on curated playlists

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario? Premium planAndroid ver 9

Newbie

When playing curated playlists like discover weekly, the button to toggle shuffle is replaced with a "like" button. How do I toggle shuffle in this scenario?   Premium plan Android ver 9

Jeremy

Spotify Legend

613 Views

1 replies

0 likes

Discover Weekly
shuffle
UI
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Solved!!Superuser Contribution status bar inside app doesnt change song info

PlanPremiumCountryRussiaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same tim...

Visitor

Plan Premium Country Russia Device Huawei P20 Pro Operating System Android   My Question or Issue I don't know why it happens but sometimes status bar inside the app just froze and eve...

Alex

Spotify Legend

869 Views

1 replies

0 likes

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App needs to add couple of features / bug fixes

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played. Feature to be implemented -> if i have 500 songs, and i am currently on 250th song. when i click go on library tab(botto...

Visitor

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played.   Feature to be implemented -> if i have 500 songs, an...

279 Views

0 replies

0 likes

Android
Developer
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Solved!!Superuser Contribution Albums wont show on android

PlanPremiumCountryCroatiaDevice(Samsung Galaxy S8+)Operating System(Android 9.0 "Pie") My Question or IssueI can't save albums on my android device, also when I go under the "Albums" tab in library there are none of the albums I've saved previously. ...

Casual Listener

  Plan Premium Country Croatia Device (Samsung Galaxy S8+) Operating System (Android 9.0 "Pie")   My Question or Issue I can't save albums on my android device, also when I go ...

taeintrbl

Casual Listener

1850 Views

6 replies

0 likes

Android
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Superuser Contribution Cant load after import

PlanPremiumCountryUkraineDeviceasus zenfone 6Operating SystemAndroid My Question or IssueAdter importing 2500 tracks its not loading in app. From web all is ok

Visitor

Plan Premium Country Ukraine Device asus zenfone 6 Operating System Android    My Question or Issue Adter importing 2500 tracks its not loading in app. From web all is ok

Alex

Spotify Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
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Superuser Contribution No Suffle.

PlanFreeCountryUSDeviceLG V30+Operating SystemAndroid My Question or IssueHi. Some playlist created by spotify cannot be shuffled. And not all the songs show in my mobile compare to when I'm in desktop. There's only an option to play songs individual...

Casual Listener

Plan Free Country US Device LG V30+ Operating System Android   My Question or Issue Hi. Some playlist created by spotify cannot be shuffled.  And not all the songs show in my mob...

Jeremy

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes