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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

7 likes

  • 6875 Views
  • 0 replies
  • 7 likes

Can't play local file on mobile

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?

Visitor

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?  

Jose_M

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Affichage lecture en cours

Bonjour, J'utilise l'application sous Android. J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actualiser même en changeant de musique. De plus, à cause de cela, l'app...

Visitor

Bonjour,  J'utilise l'application sous Android.  J'ai un problème avec l'affichage de la lecture en cours qui reste bloqué sur un morceau et ne bouge plus du tout. Impossible de l'actuali...

remy-basse

Newbie

2378 Views

2 replies

3 likes

Social & Random
  • 2378 Views
  • 2 replies
  • 3 likes

Superuser Contribution [Android] Wrong title for playing song is displayed

PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...

Newbie

Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909   My Question or Issue The song name and picture...

Mihail

Spotify Legend

2836 Views

9 replies

4 likes

  • 2836 Views
  • 9 replies
  • 4 likes

Superuser Contribution Like icon miss

PlanPremiumCountryRussia Device(Samsung A50)Operating System(Android 9) Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - another icon. Why and how I can get back my like icon to like faster?

Newbie

Plan Premium Country Russia   Device (Samsung A50) Operating System (Android 9)   Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - ...

Jeremy

Spotify Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops responding to airpods pro

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid1 1 (with latest updates) My Question or IssueI recently bought a set of Airpods Pros and have had a lot of trouble using them with spotify. If I press play on the airpods, the music wil...

Visitor

Plan Premium Country USA Device Google Pixel 4 Operating System Android1 1 (with latest updates)   My Question or Issue I recently bought a set of Airpods Pros and have had a lot of tr...

Alex

Spotify Legend

1605 Views

1 replies

0 likes

Airpods Pro
bluetooth
remote
  • 1605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pixel 3a XL - Problems since Android 11 update

PlanPremiumCountryMéxixo DevicePixel 3a XLOperating SystemAndroid 11 My Question or IssueI have problems since I updated my Pixel 3a XL to the Android 11 OS. When I am in my car listening to spotify through bluetooth, the streaming gets intermittent....

Visitor

  Plan Premium Country Méxixo   Device Pixel 3a XL Operating System Android 11   My Question or Issue I have problems since I updated my Pixel 3a XL to the Android 11 OS. W...

Mario

Spotify Legend

1055 Views

1 replies

1 likes

android 11
crashes
intermittent streaming
Pixel 3a XL
  • 1055 Views
  • 1 replies
  • 1 likes

Superuser Contribution NOTE 10 plus and watch 3 sync issue

PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...

Casual Listener

  Plan Family Premium Country Australia Device Samsung Note 10+ 5G Samsung watch 3 LTE Operating System Android 10   My Question or Issue Just noticed recently that when I use m...

CarlosE

Spotify Legend

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

Superuser Contribution AutoPlay does not work on smartphone

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the app. It does not start playing related songs at th...

Casual Listener

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the...

Ivan

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) App Freezing to show what song is playing

PlanFamily PremiumCountryUKDeviceOppo Find X2 ProOperating SystemAndroid 10 Color OS 7.1 My Question or IssueWhen using the app and the connection in the sonos app the song that is showing as playing does not match the actual song. I can control the ...

Casual Listener

Plan Family Premium Country UK Device Oppo Find X2 Pro Operating System Android 10 Color OS 7.1   My Question or Issue When using the app and the connection in the sonos app the song t...

Alex

Spotify Legend

897 Views

4 replies

2 likes

  • 897 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Your Library] Prevent Order of Playlists In A Folder From Being Altered By Spotify

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing this to make it easy to find an album's playlist in the ...

Music Fan

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and  then moving all of the playlists in alphabetical order into a folder. I doing...

twelve_xii

Casual Listener

4161 Views

24 replies

7 likes

Your Library
  • 4161 Views
  • 24 replies
  • 7 likes

Superuser Contribution Local Files doesnt play in Playlist

PlanPremium CountryGermany DeviceSamsung Galaxy S20+ My Question or IssueI can't play some of my local Files in Playlists on my Smartphone. I've added an Album into my Playlist and of course downloaded it so I can listen to it on this device but 2 So...

Newbie

Plan Premium   Country Germany   Device Samsung Galaxy S20+   My Question or Issue I can't play some of my local Files in Playlists on my Smartphone. I've added an Album in...

Alex

Spotify Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant reorder songs on my own playlist

PlanFreeCountry Devicesamsung galaxy phone Operating Systemandroid My Question or Issueive never used the spofity community before, so i dont know if this is the right spot to post this, but i cant reorder the songs on my playlists anymore. there are...

Visitor

Plan Free Country   Device samsung galaxy phone  Operating System android   My Question or Issue ive never used the spofity community before, so i dont know if this is the ri...

Eni

Moderator

4961 Views

9 replies

0 likes

Android
Samsung
  • 4961 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Phone Audio Control locked by Spotify Connect

PlanPremiumCountryRussiaDeviceRedmi 9Operating SystemAndroid 10, MIUI Global 11.0.8 My Question or IssueIt is impossible to adjust the volume of the device (notifications, applications, alarms), the volume control panel does not come out, it changes ...

Casual Listener

Plan Premium Country Russia Device Redmi 9 Operating System Android 10, MIUI Global 11.0.8   My Question or Issue It is impossible to adjust the volume of the device (notifications, ap...

Jeremy

Spotify Legend

1759 Views

4 replies

0 likes

  • 1759 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android widget forgets which song it played after pausing

PlanPremiumCountryCanadaDevicePixel 4a & LG G6Operating SystemAndroid 10, Android 11 My Question or IssueThe Spotify widget seems to forget that it was playing a song if I pause and go do something else with my phone. After I come back to my homescre...

Casual Listener

Plan Premium Country Canada Device Pixel 4a & LG G6 Operating System Android 10, Android 11   My Question or Issue The Spotify widget seems to forget that it was playing a song if ...

sjw7

Casual Listener

8641 Views

50 replies

4 likes

Android
forgets
stops
Widget
  • 8641 Views
  • 50 replies
  • 4 likes

Superuser Contribution Music doesnt play

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultraOperating SystemAndroid 11 My Question or IssueWhen I play a song every thing is normal .but when i stop the song and close my tabs and start the app again , the song doesnt play untill i hit the next...

Visitor

  Plan Premium Country US Device Samsung galaxy s20 ultra Operating System Android 11   My Question or Issue When I play a song every thing is normal .but when  i stop the s...

Elena

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...

Casual Listener

App Version 8.5.78.909 Plan Premium Country U.S.A. Device LG G8X ThinQ Operating System Android 10   My Question or Issue Every time I click an Artist or Album from the main page. "...

Jeremy

Spotify Legend

668 Views

2 replies

1 likes

Android 10
Crash
Crash Android
try again
Useless
  • 668 Views
  • 2 replies
  • 1 likes

Superuser Contribution Multiple bug when lauching the app

PlanPremiumCountryFranceDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueThe app systematically takes a few minutes to launch. It either freezes on the screen with the logo or a black and grey screen. Sometimes it manages to lau...

Casual Listener

  Plan Premium Country France Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue The app systematically takes a few minutes to launch. It either freezes...

Ver

Spotify Legend

965 Views

5 replies

1 likes

  • 965 Views
  • 5 replies
  • 1 likes

Superuser Contribution Note 10 plus starts playing music at random when not in use on bluetooth device

PlanPremiumCountryUSADeviceNOTE 10 PlusOperating SystemDroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use a bluetooth daily sync to 2 cell phones. When I hang up on a call over 5 min. on my iphone . My droid will start spotify whe...

Visitor

Plan Premium Country USA Device NOTE 10 Plus Operating System Droid (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use a bluetooth daily sync to 2 cell phones. ...

Elena

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Features on the top are constantly changing

Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back  

Visitor

Premium  Android My question or problem:  Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was ...

Elena

Moderator

544 Views

1 replies

0 likes

Feature
Feature that spotify removed
  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible bug on making collaborative playlists public??

PlanPremiumCountryUKOperating SystemAndroid 9 I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while still remaining collabortive. the option isn't 'greyed out' like it is on desk...

Visitor

Plan Premium Country UK Operating System Android 9     I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while ...

Elena

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes