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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386332 Views

544 replies

34 likes

Account
Free
  • 386332 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8009 Views

0 replies

7 likes

  • 8009 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution No lock screen options

DeviceRealme 7 5g Operating SystemAndroid 10 (Realme UI) My Question or IssueI am trying to get Spotify to appear on my lock screen. The system "music" app does appear on my lock screen and I've attached a screenshot of the settings. In comparison th...

Casual Listener

Device Realme 7 5g   Operating System Android 10 (Realme UI)   My Question or Issue I am trying to get Spotify to appear on my lock screen. The system "music" app does appear on my l...

Mihail

Spotify Legend

5809 Views

3 replies

0 likes

  • 5809 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify glitching and then crashing

PlanPremiumCountryAustraliaDeviceOppo r11sOperating SystemColor OS My Question or IssueEver since a patch that was released on tuesday my spotify is constantly crashing. I will be listening to music and after a few songs it will all of a sudden stop ...

Newbie

Plan Premium Country Australia Device Oppo r11s Operating System Color OS   My Question or Issue Ever since a patch that was released on tuesday my spotify is constantly crashing. I wi...

Jeremy

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

[Android][Playlists] For the love of God, please stop forgetting to autoshuffle my playlists

If I'm not following posting guidelines then please forgive me, I don't have time to learn all of the guidelines and Spotify makes it mighty difficult to provide feedback unless you post on these forums, which is another idea on what needs to be fixe...

Visitor

If I'm not following posting guidelines then please forgive me, I don't have time to learn all of the guidelines and Spotify makes it mighty difficult to provide feedback unless you post on these for...

318 Views

0 replies

0 likes

Android
Playlists
  • 318 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays on both phone and computer at the same time on 8.6+

PlanPremiumCountryUSADeviceSamsung Galaxy S21+Operating SystemWindows 10 My Question or IssueToday, I created a new account, and added it under a Duo Plan Membership. I downloaded the Desktop app, and the Mobile app, and for some reason, I'm able to ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S21+ Operating System Windows 10    My Question or Issue Today, I created a new account, and added it under a Duo Plan Membership. I...

Eni

Moderator

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Like button likes the song but doesn't add it to Liked songs

PlanPremiumCountrySpainDeviceSamsung Galaxy S9Operating SystemAndroid 9.0 I recently started to use Spotify again after around quite a lot years using the recently closed Google Play and I'm finding quite a lot of struggles the service, but I will le...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy S9 Operating System Android 9.0   I recently started to use Spotify again after around quite a lot years using the recently closed Googl...

Novy

Moderator

894 Views

3 replies

0 likes

Android
cap
  • 894 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast ending prematurely

Listening to a podcast with talk and music (60 Songs That Explain the 90s) that has podcast discussion followed by a Spotify song. The talk portion of the podcast ends prematurely and goes right into the song. This is a recent problem that wasn't hap...

Newbie

Listening to a podcast with talk and music (60 Songs That Explain the 90s) that has podcast discussion followed by a Spotify song. The talk portion of the podcast ends prematurely and goes right into...

Eni

Moderator

1941 Views

1 replies

0 likes

  • 1941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone won't connect to spotify app on car headunit

Phone: Samsung J7 (2016)Headunit: Pioneer AVH-3100DAB (installed in 2019)Ever since installing the unit, using the Spotify app has been no problem to use until a few weeks ago. It refuses to connect or see the phone when trying to use the app, but us...

Casual Listener

Phone: Samsung J7 (2016) Headunit: Pioneer AVH-3100DAB (installed in 2019) Ever since installing the unit, using the Spotify app has been no problem to use until a few weeks ago.  It refuses ...

Novy

Moderator

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists not showing on galaxy 3 watch

Plan PremiumCountry Uk Operating SystemGalaxy watch 3/ galaxy s20 ultra My Question or IssueWhen opening app on my watch only a small number of my playlists are shown.Even deleting/ reinstalling does not work, it is always the same playlists shown an...

Newbie

Plan Premium Country Uk   Operating System Galaxy watch 3/ galaxy s20 ultra   My Question or Issue When opening app on my watch only a small number of my playlists are shown. E...

Novy

Moderator

1489 Views

1 replies

0 likes

  • 1489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify draining my mobile data even when the cellular download is turned off

Hi, I have and issue with Spotify in my phone for some months. The application stared to drain my mobile data in large quantities even when I'm listening only to downloaded albums and having cellular download option turned off. I have Nokia 7 Plus ru...

Casual Listener

Hi,   I have and issue with Spotify in my phone for some months. The application stared to drain my mobile data in large quantities even when I'm listening only to downloaded albums and having...

Alex

Spotify Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to instagram stories opens up camera

PlanPremiumCountryLithuaniaDeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueHello, so with the latest update, I cannot share my music to instagram stories anymore. Whenever I hit share button, it opens up camera for stories but not ...

Newbie

Plan Premium Country Lithuania Device Huawei P20 Pro Operating System Android 10   My Question or Issue Hello, so with the latest update, I cannot share my music to instagram stories a...

Ver

Spotify Legend

911 Views

1 replies

6 likes

  • 911 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify cannot share instagram stories

PlanPremiumCountry Germany DeviceSamsung Galaxy S20 FEOperating SystemAndroid 11, One ui 3.1 My Question or IssueHello, I've got a new Android phone recently and now the function to share songs/playlists from Spotify does not work. Under sharing I ca...

Casual Listener

  Plan Premium Country  Germany   Device Samsung Galaxy S20 FE Operating System Android 11, One ui 3.1   My Question or Issue Hello, I've got a new Android phone recen...

Jeremy

Spotify Legend

663 Views

2 replies

0 likes

Spotify cannot share Instagram stories
  • 663 Views
  • 2 replies
  • 0 likes

Müzikler inmiyor

PlanPremiumÜlkeTürkiyecihaz(Xiaomi mi5)Çalış sistemiAndroid 8.0 Premium kullanıcısıyımSon güncellemeyi yaptıktan sonra program kitaplığa eklediğim müzikleri indirmemeye başladı.Kitaplığımdaki bir çok müzik şuan yüklü değil sorunumun bir an önce düzel...

Casual Listener

Plan Premium Ülke Türkiye cihaz (Xiaomi mi5) Çalış sistemi Android 8.0     Premium kullanıcısıyım Son güncellemeyi yaptıktan sonra program kitaplığa eklediğim müzikleri indirmeme...

CihanKasay

Newbie

28148 Views

4 replies

5 likes

  • 28148 Views
  • 4 replies
  • 5 likes

[Android][Developer] Spotify keeps crashing

When I'm running or working and keep Spotify playing while my phone is locked after about 4 or 5 songs, the app crashes. I have to then stop what I'm doing, open my phone, open the app again. Anyone else having this problem?

Visitor

When I'm running or working and keep Spotify playing while my phone is locked after about 4 or 5 songs, the app crashes. I have to then stop what I'm doing,  open my phone, open the app again. A...

sophselj

Visitor

549 Views

1 replies

1 likes

Android
Developer
  • 549 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify does not work on lg velvet

PlanPremiumCountryNetherlandsDeviceLG Velvet 5G 2020Operating SystemAndroid 10 My Question or IssueJust bought an LG velvet 5G and every app is working perfectly except for Spotify. Reinstalled it about 10 times and tried multiple accounts, but nothi...

Casual Listener

  Plan Premium Country Netherlands Device LG Velvet 5G 2020 Operating System Android 10     My Question or Issue Just bought an LG velvet 5G and every app is working perfec...

Novy

Moderator

1042 Views

3 replies

0 likes

  • 1042 Views
  • 3 replies
  • 0 likes

Superuser Contribution BMW Connected Integration

BMW spotify integration with idrive was removed last summer.I'm currently running an old version of spotify to keep it working, which i fear will eventually stop working.Any plans to bring bmw integration back, or even why it was removed in the first...

Casual Listener

  BMW spotify integration with idrive was removed last summer. I'm currently running an  old version of spotify to keep it working, which i fear will eventually stop working. Any plans t...

Jeremy

Spotify Legend

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads all disappear on app shutdown

PlanPremiumCountryUSDeviceBlu vivo xi+Operating SystemAndroid 8.1 My Question or IssueNone of my downloaded songs remain after I shut down and restart the app. This is a new problem as I had the exact same phone with zero issues and replaced it after...

Casual Listener

Plan Premium Country US Device Blu vivo xi+ Operating System Android 8.1   My Question or Issue None of my downloaded songs remain after I shut down and restart the app. This is a new ...

CarlosE

Spotify Legend

805 Views

3 replies

0 likes

  • 805 Views
  • 3 replies
  • 0 likes

Solved!! Recently played songs

Where can I find them?

Casual Listener

Where can I find them?

MattSuda

Spotify Star

120882 Views

5 replies

2 likes

  • 120882 Views
  • 5 replies
  • 2 likes

Listening History On Mobile Devices

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

Casual Listener

Can't seem to find History on my Android device, running 3.1.0.1117 any ideas?

MattSuda

Spotify Star

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone Volume locking at max when playing

PlanPremiumCountryUSDeviceBlu Vivo xi+Operating SystemAndroid 8.1 My Question or IssueWhen I'm in or out of the app with a song playing the phone volume locks at maximum and no matter how much I try to turn it down and keep it down it locks back at m...

Casual Listener

Plan Premium Country US Device Blu Vivo xi+ Operating System Android 8.1   My Question or Issue When I'm in or out of the app with a song playing the phone volume locks at maximum and ...

Novy

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Honor 10 spotify mobile data connection not working

PlanFreeCountryUK DeviceHuawei honor 10 Operating SystemAndroid 10 My Question or IssueSpotify has suddenly stopped playing over mobile data, says no connection and just suggests premium. However shuffle play over a mobile connection is on the free v...

Casual Listener

  Plan Free Country UK   Device Huawei honor 10   Operating System Android 10   My Question or Issue Spotify has suddenly stopped playing over mobile data, says no co...

Alex

Spotify Legend

1026 Views

6 replies

0 likes

  • 1026 Views
  • 6 replies
  • 0 likes