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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535241 Views

78 replies

3 likes

  • 535241 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

Music Fan

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before.   My phone and desktop pc find each other fine ove...

CarlosE

Spotify Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

Roadie

Yet another showstopping bug from the stupid cunts at Spotify.   When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...

CarlosE

Spotify Legend

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9   iPhone 6 iOS 12   My Question or Issue My playlists are being rearranged by ...

CarlosE

Spotify Legend

8000 Views

14 replies

9 likes

folders
Playlists
Sorting Playlists
  • 8000 Views
  • 14 replies
  • 9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

Newbie

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior.   I've only experienced it on the mobile app, but it happens constantly. I have "A...

710 Views

0 replies

3 likes

Mobile
  • 710 Views
  • 0 replies
  • 3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Music Fan

Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...

Nightflyre9

Music Fan

4049 Views

8 replies

4 likes

  • 4049 Views
  • 8 replies
  • 4 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

Visitor

i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...

Eni

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Visitor

Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?

Novy

Moderator

3620 Views

1 replies

1 likes

  • 3620 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

Casual Listener

Plan Premium Country France Device Fairphone 3+ Operating System Android 10   My Question or Issue   The premium account is not working. I can connect my account, browse my playl...

Ver

Spotify Legend

1881 Views

9 replies

1 likes

  • 1881 Views
  • 9 replies
  • 1 likes

Solved!! New interface: daily mixes are missing, only one playlist per category

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...

samen-ovs

Visitor

2413 Views

2 replies

2 likes

  • 2413 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't open menus on downloaded songs

PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...

Casual Listener

Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10   My Question or Issue   The menu will not open on songs when I have them downloaded to my p...

Mihail

Spotify Legend

887 Views

3 replies

0 likes

Connection issues on app
connection problems
downloaded songs
downloaded songs won't play
Menu broken
  • 887 Views
  • 3 replies
  • 0 likes

Superuser Contribution [mobile App] skip button for fast forward/back 10 ou 15sec needed since years !

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11   My Question:   Is it so difficult to implement this feature ? People ask for it since y...

CarlosE

Spotify Legend

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car View Turn Back On After Restart

PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...

Regular

  Plan Premium Country   Device OnePlus Pro 9 Operating System Android 11   My Question or Issue   I turn off car view in the setting then when I quit and restart the ...

CarlosE

Spotify Legend

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Superuser Contribution NOTE 10 plus and watch 3 sync issue

PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...

Casual Listener

  Plan Family Premium Country Australia Device Samsung Note 10+ 5G Samsung watch 3 LTE Operating System Android 10   My Question or Issue Just noticed recently that when I use m...

CarlosE

Spotify Legend

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can not watch Joe Rogan Experience

PlanFreeCountryGeorgiaDeviceSamsung Galaxy a40Operating System Android 10 My Question or IssueOnly audio is available, I have tried 3 different devices, Android, iOS, windows PC, phones are both updated to the latest versions, also tried clean reinst...

Casual Listener

  Plan Free Country Georgia Device Samsung Galaxy a40 Operating System  Android 10   My Question or Issue Only audio is available, I have tried 3 different devices, And...

CarlosE

Spotify Legend

849 Views

3 replies

1 likes

  • 849 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android Auto] Playlist List itself loads very slowly

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid Android Auto - connected via USB cableSpotify Version: 8.6.14.975 My Question or IssueThis may or may not be related to a defect that was fixed recently regarding large playlists not ...

Regular

Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android  Android Auto - connected via USB cable Spotify Version: 8.6.14.975   My Question or Issue This may or ...

CarlosE

Spotify Legend

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

can't share my spotify music on instagram story

PlanFreeCountryPhilippinesSamsung J5 Prime, Cherry Mobile Flare Tab ProOperating System(Android 6.0.1 , Android 9 ) My Question or IssueI can't share my spotify music on instagram story. Both apps reinstalled and updated... I allowed all permisions f...

Newbie

Plan Free Country Philippines Samsung J5 Prime, Cherry Mobile Flare Tab Pro Operating System (Android 6.0.1 ,  Android 9 )   My Question or Issue I can't share my spotify music on ...

Bittencourt

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

No difference between high quality and low quality on android app

Hi, I've been using spotify for a long time now but never got this problem.When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened to some music and I found out that the music was not of ric...

Regular

Hi,  I've been using spotify for a long time now but never got this problem. When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened...

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Downloaded Over Cellular Network Even When Download Using Cellular Is Off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk using the app. I doubled checked that the "Download Using Cellular" was tur...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue I recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk...

Ivan

Spotify Legend

1955 Views

9 replies

0 likes

Cellular Download
Download Using Cellular
Mobile Download
  • 1955 Views
  • 9 replies
  • 0 likes