Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387290 Views

545 replies

34 likes

Account
Free
  • 387290 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify ist trotz Internetverbindung offline

Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein Smartphone Handy. Bitte beheben

Newbie

Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein S...

Alex

Spotify Legend

232428 Views

12 replies

42 likes

  • 232428 Views
  • 12 replies
  • 42 likes

Solved!!Superuser Contribution Remove an entry from recently played list...

How can I remove an entry (artist, album, playlist) fro my recently played list?? []sRoger

Music Fan

  How can I remove an entry (artist, album, playlist) fro my recently played list??   []s Roger

Alex

Spotify Legend

226383 Views

9 replies

14 likes

  • 226383 Views
  • 9 replies
  • 14 likes

Superuser Contribution Spotify keeps deleting downloaded songs

Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?

Newbie

Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?

Alex

Spotify Legend

128569 Views

189 replies

62 likes

  • 128569 Views
  • 189 replies
  • 62 likes

Solved!!Superuser Contribution How to remove liked songs

I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help.I've encountered another problem trying to remove songs. When I try to unlike ...

Visitor

I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help. I've encountered another ...

Alex

Spotify Legend

129994 Views

13 replies

1 likes

  • 129994 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Where does Spotify save the offline playlist files?

I have a samsung galaxy S2 and recently started using spotify. I set up the offline sync to the directory /mnt/sdcard/external_sd/media/spotify. After syncing up a few playlists, I can indeed listen to them offline using Spotify.However, I would like...

Casual Listener

I have a samsung galaxy S2 and recently started using spotify. I set up the offline sync to the directory /mnt/sdcard/external_sd/media/spotify. After syncing up a few playlists, I can indeed listen ...

Alex

Spotify Legend

1450072 Views

47 replies

12 likes

  • 1450072 Views
  • 47 replies
  • 12 likes

Superuser Contribution Spotify is randomly closing/stopping tracks

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app closes and I have to restart it againl. I've noticed onc...

Casual Listener

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app close...

Alex

Spotify Legend

66619 Views

16 replies

13 likes

  • 66619 Views
  • 16 replies
  • 13 likes

Superuser Contribution No Loop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jeremy

Spotify Legend

651 Views

1 replies

0 likes

No Loop
  • 651 Views
  • 1 replies
  • 0 likes

[Android][Playlists] This feature stops me from seeing my playlist music.

Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight

Regular

Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight  

277 Views

0 replies

0 likes

Android
Playlists
  • 277 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Terrible audio crackling when playing music (beta)

PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 12 Developer preview SP2My Question or IssueYesterday, I tried playing music on my phone after a spotify update and found that there was a horribly crackling whenever I played anything. I clear...

Casual Listener

Plan Premium Country UK Device Pixel 3 Operating System Android 12 Developer preview SP2 My Question or Issue Yesterday, I tried playing music on my phone after a spotify update and found th...

CarlosE

Spotify Legend

2818 Views

4 replies

4 likes

android12
Beta
bug
  • 2818 Views
  • 4 replies
  • 4 likes

Solved!! Problems with instagram

Cant share music on Instagram stories All updates done All apps new installed

Casual Listener

Cant share music on Instagram stories  All updates done  All apps new installed   

Bittencourt

Spotify Star

1554 Views

4 replies

0 likes

  • 1554 Views
  • 4 replies
  • 0 likes

Superuser Contribution Randomly stops playing

I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen for a few songs. As soon as the phone is touched/woke...

Casual Listener

I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen fo...

Alex

Spotify Legend

150196 Views

4 replies

2 likes

  • 150196 Views
  • 4 replies
  • 2 likes

New Library Design is Terrible

I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags. Spotify wants to be youtube, creating headache for people who just want...

Roadie

I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags.   Spotify wan...

610 Views

0 replies

1 likes

  • 610 Views
  • 0 replies
  • 1 likes

Superuser Contribution No Spotify on Galaxy Store for Galaxy Watch and Galaxy Phones

PlanPremiumCountryMoldova DeviceSamsung Galaxy 20, Galaxy WatchOperating SystemAndroid 11, Tizer Spotify app is not available in the Galaxy store. It can't be found using search and the direct link (https://galaxystore.samsung.com/geardetail/com.spot...

Casual Listener

  Plan Premium Country Moldova   Device Samsung Galaxy 20, Galaxy Watch Operating System Android 11, Tizer   Spotify app is not available in the Galaxy store. It can't be fo...

je380

Casual Listener

4239 Views

2 replies

0 likes

  • 4239 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution App freezes or reboot my phone

PlanPremium CountryArgentina DeviceXiaomi Redmi 7 Operating SystemAndroid 10 (QKQ1.191008.001)MIUI Global 11.0.1 (QFLEUXM) My Question or IssueMost of the times I open the Spotfiy App, my phone completly freezes when the screen is lock, sometimes I c...

Casual Listener

  Plan Premium   Country Argentina   Device Xiaomi Redmi 7   Operating System Android 10  (QKQ1.191008.001) MIUI Global 11.0.1 (QFLEUXM)   My Question or I...

Mihail

Spotify Legend

3602 Views

6 replies

0 likes

  • 3602 Views
  • 6 replies
  • 0 likes

New library UI is terrible

PlanPremiumOperating SystemAndroid My Question or IssueWhy does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts separated but now I'm forced to struggle to sort between the two and find wher...

Newbie

  Plan Premium Operating System Android   My Question or Issue Why does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts se...

MattSuda

Spotify Star

1041 Views

2 replies

4 likes

UI
updates
  • 1041 Views
  • 2 replies
  • 4 likes

How to make Your Episodes go away

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everytime I download an episode it automatically adds to Your E...

Casual Listener

So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident.  I removed the episode from it, but now, everyt...

dinomight

Spotify Star

11057 Views

1 replies

16 likes

  • 11057 Views
  • 1 replies
  • 16 likes

Cache size

PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...

Casual Listener

Plan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and m...

dinomight

Spotify Star

2104 Views

1 replies

0 likes

  • 2104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

Casual Listener

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...

Novy

Moderator

4023 Views

8 replies

10 likes

Instagram
Instagram Stories
  • 4023 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

Casual Listener

Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...

Novy

Moderator

1002 Views

5 replies

0 likes

  • 1002 Views
  • 5 replies
  • 0 likes