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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375696 Views

541 replies

34 likes

Account
Free
  • 375696 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

Casual Listener

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Insta...

Novy

Moderator

3924 Views

8 replies

10 likes

Instagram
Instagram Stories
  • 3924 Views
  • 8 replies
  • 10 likes

Solved!!Superuser Contribution I can't play music or look for a playlist or an artist

PlanFreeCountryMexicoDeviceZTE Blade V8 SEOperating SystemAndroid 7.0 My Question or IssueThe application does not work on my cell phone; the artists and favorite songs section is not possible to see, the artist page does not load (error message appe...

Casual Listener

Plan Free Country Mexico Device ZTE Blade V8 SE Operating System Android 7.0   My Question or Issue The application does not work on my cell phone; the artists and favorite songs secti...

Novy

Moderator

956 Views

5 replies

0 likes

  • 956 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't share song as Instagram Story

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueI don't know if this is a Spotify or Instagram thing, but every time I try to share a song, the content doesn't appear in the Instagram app. Instead, the came...

Gig Goer

Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue I don't know if this is a Spotify or Instagram thing, but every time I try to shar...

CarlosE

Spotify Legend

1014 Views

3 replies

2 likes

  • 1014 Views
  • 3 replies
  • 2 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...

ianhandsup

Music Fan

5014 Views

7 replies

208 likes

  • 5014 Views
  • 7 replies
  • 208 likes

Superuser Contribution Lockscreen Widget disappearing on android 11

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 11, the wigdet was stuck on the lock screen, until s...

Casual Listener

I updated my Samsung Galaxy S10+ to Android 11 today. From now on, the lock screen does not show up sometimes when music is playing, and it completly disappears when music is paused. Before Android 1...

Jeremy

Spotify Legend

2777 Views

2 replies

1 likes

  • 2777 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play on tablet anymore

PlanPremiumCountry Belgium DeviceTablet Asus Zenpad 8.0Operating SystemAndroid 7.0 My Question or IssueHiI never had problems with Spotify. I play it on several devices and stream it to chromecast or via bluetooth to speakers.But suddenly Spotify won...

Regular

Plan Premium Country Belgium   Device Tablet Asus Zenpad 8.0 Operating System Android 7.0   My Question or Issue Hi I never had problems with Spotify. I play it on several de...

Mihail

Spotify Legend

8049 Views

26 replies

0 likes

  • 8049 Views
  • 26 replies
  • 0 likes

Superuser Contribution After update -> no login possible, nothing is working anymore

PlanPremiumGERMANYDeviceGoogle Pixel 5Operating SystemAndroid 11Hi,i don't know if you already recognized the problem. But since your new update has been rolled out im facing very big issues with Spotify application on android phone.At first -> No mu...

Regular

Plan Premium GERMANY Device Google Pixel 5 Operating System Android 11 Hi, i don't know if you already recognized the problem. But since your new update has been rolled out im facing very...

CarlosE

Spotify Legend

1115 Views

9 replies

0 likes

  • 1115 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Share to Instagram starts camera

PlanPremium (until 2020/03/31) / FreeCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid 10My Question or Issue I am really frustrated with the "Share" option in the App. Eevrytme I want to share music via Instagram Story, Instagram Camera ...

Casual Listener

Plan Premium (until 2020/03/31) / Free Country Germany Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue   I am really frustrated with the "Share" option in ...

CarlosE

Spotify Legend

1114 Views

5 replies

1 likes

  • 1114 Views
  • 5 replies
  • 1 likes

BugBounty testing111">

BugBounty testingasdasasdasd  asda

Casual Listener

BugBounty testingasdas asdasd     asda

dasdfas3fasfasf

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android - Shuffle play all playlists in a folder

Where did this feature go?I was able to go to the top of a folder containing several playlists and klikk "shuffle play all". Now it's gone, and I want it back!

Music Fan

Where did this feature go? I was able to go to the top of a folder containing several playlists and klikk "shuffle play all".   Now it's gone, and I want it back!

Jeppo80

Music Fan

3464 Views

11 replies

3 likes

  • 3464 Views
  • 11 replies
  • 3 likes

Superuser Contribution My queue is unviewable after 1st song

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but my current song is never correct. Premium United Sta...

Visitor

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but m...

Mihail

Spotify Legend

558 Views

1 replies

0 likes

bug android
pixel 5
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist reordered (not by me)

I have Spotify Premium and use it on my computer, phone (Android) and iPad. I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to. I recently noticed that several songs from an album near the top of ...

Casual Listener

I have Spotify Premium and use it on my computer, phone (Android) and iPad.  I have a "new stuff" playlist with 300+ songs from more than 30 albums, what I am currently listening to.  I rec...

Mihail

Spotify Legend

1179 Views

5 replies

0 likes

  • 1179 Views
  • 5 replies
  • 0 likes

Superuser Contribution Will Android ever have Swiping gestures for minimizing, maximizing the player?

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convienent feature not available in the android app? Deeze...

Newbie

The swipe up/down feature to maximize/minimize the player has been available in iOS for years, but yet android users are left to rot, with a app that is stuck in 2015. Why is this very basic, convien...

CarlosE

Spotify Legend

842 Views

1 replies

6 likes

  • 842 Views
  • 1 replies
  • 6 likes

Superuser Contribution Cannot share on instagram

PlanPremiumCountry IndiaDeviceGoogle Pixel 2 XLOperating SystemAndroid 11 My Question or IssueSo when I click to share instead of the song showing up, Instagram story opens up on default mode. The song doesn't show.

Visitor

  Plan Premium Country  India Device Google Pixel 2 XL Operating System Android 11   My Question or Issue So when I click to share instead of the song showing up, Instagra...

shady19071907

Casual Listener

601 Views

2 replies

2 likes

  • 601 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Music is not downloading

Plan Premium Country Germany Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on Operating System (Old Phone: Android 7.0; New Phone: Android 10) My Question or Issue Hello, I have a new mobile phone and want to down...

Regular

  Plan Premium   Country Germany   Device (Old Phone: Huawei P9lite, New Phone: FP3) the only things i have Downloads on   Operating System (Old Phone: Andro...

Alex

Spotify Legend

927 Views

3 replies

0 likes

  • 927 Views
  • 3 replies
  • 0 likes

Superuser Contribution music stops automatically

PlanPremiumCountryTaiwanDeviceSamsung Galaxy note10 PlusOperating SystemAndroid 11 My Question or Issue1. music stops automatically, and I always have to restart the music manually. Sometime it happens 2~3times during 1 song, sometime not happen duri...

Newbie

Plan Premium Country Taiwan Device Samsung Galaxy note10 Plus Operating System Android 11   My Question or Issue 1. music stops automatically, and I always have to restart th...

Ver

Spotify Legend

593 Views

3 replies

1 likes

  • 593 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music pausing during ad on phone

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happens even though the game is completely muted. If ther...

Visitor

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happen...

Alex

Spotify Legend

970 Views

1 replies

0 likes

  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution At Night, How Can I Turn My Android Phone Screen Off, When Listening To Spotify App?

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep. Music paused or off - I can darken my screen. Music playing - I touch the power button to get a black screen but Spotify immediately forces the s...

Music Fan

Mainly listening in bed, the screen annoyingly won't go off, so I can listen in the dark falling asleep.    Music paused or off - I can darken my screen.    Music playing - I ...

CarlosE

Spotify Legend

1344 Views

2 replies

0 likes

  • 1344 Views
  • 2 replies
  • 0 likes

Re: [Android] I play a song but no music can be heard

Device - Huawei P30 ProOS version - EMUI 11.0.0.138Version - 8.6.12.968 Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone, whether I am using headphones or not, whether I am touching th...

Newbie

Device - Huawei P30 Pro OS version - EMUI 11.0.0.138 Version - 8.6.12.968   Issue - randomly, between songs, the volume rapidly lowers to muted by itself. This happens on the app on my phone...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Ads stop playing until I hit the back button

PlanFreeCountryCanadaDevicePendoo x10 MAX (Android TV Box)Operating SystemAndroid 9 My Question or IssueSpotify stops ads a little more than half way through. Specifically the mcdonalds one where it lists their COVID procedures, it just stops on the ...

Regular

Plan Free Country Canada Device Pendoo x10 MAX (Android TV Box) Operating System Android 9   My Question or Issue Spotify stops ads a little more than half way through.  Specifica...

Jeremy

Spotify Legend

2142 Views

9 replies

0 likes

  • 2142 Views
  • 9 replies
  • 0 likes