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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6786 Views

0 replies

7 likes

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Superuser Contribution 30 Minutes of add free music not working

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matter if I actually watch the videos or play them in th...

Visitor

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matte...

Alex

Spotify Legend

374 Views

1 replies

0 likes

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Superuser Contribution Song/Playlist radio not working

PlanPremiumCountryNetherlandsDeviceLG G6SystemAndroid 9 My Question or IssueI can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinstalling the app, didn't work. I couldn't find anything in settings either. Every time...

Visitor

  Plan Premium Country Netherlands Device LG G6 System Android 9   My Question or Issue I can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinst...

Alex

Spotify Legend

10723 Views

17 replies

2 likes

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  • 17 replies
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Superuser Contribution The wrong song playing is displayed.

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueThe wrong song is displayed for the song playing. The progress bar is locked and the incorrect album art is also displayed. I have cleared the cache and com...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note 10+ Operating System Android   My Question or Issue The wrong song is displayed for the song playing. The progress bar is locked and...

Alex

Spotify Legend

478 Views

1 replies

0 likes

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Superuser Contribution Turn OFF Lyrics Search

PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...

Casual Listener

Plan Premium Operating System Android    My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...

22hdhk5nd56x77tks6c

Newbie

1957 Views

9 replies

1 likes

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Superuser Contribution I dont have a repeat button

PlanPremiumCountryCanadaDeviceLG Q7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just upgraded to premium and I dont have a repeat button

Visitor

Plan Premium Country Canada Device LG Q7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just upgraded to premium and I dont have a repeat button

Ivan

Spotify Legend

478 Views

1 replies

0 likes

repeat
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Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

Newbie

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...

tt6aasvjjo4dcjt

Newbie

2814 Views

1 replies

5 likes

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Superuser Contribution A Mess of Issuss

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't register that I had premium. I tried uninstalling the app ...

Visitor

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't registe...

Ver

Spotify Legend

403 Views

1 replies

0 likes

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Superuser Contribution Multiple Issues since last update

PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemAndroid 10Spotify App VersionSpotify for Andriod Ver. 8.5.78.909 Question or IssueI encountered some problems that can be categorised into two parts so far:I chose a song to play but the ...

Regular

Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System Android 10 Spotify App Version Spotify for Andriod Ver. 8.5.78.909   Question or Issue I encountered some proble...

Ivan

Spotify Legend

758 Views

1 replies

2 likes

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Superuser Contribution Android app crashes when wifi connected

Hi everyone, I have problem with spotify android app. Application crashes when wifi is connectedI tested on two different Samsung Galaxy S10 phones and Oppo A5. When wifi is turned off everything works fine - until I connect wifi again. When I connec...

Casual Listener

Hi everyone,  I have problem with spotify android app. Application crashes when wifi is connected I tested on two different Samsung Galaxy S10 phones and Oppo A5.  When wifi is turned of...

Alex

Spotify Legend

2722 Views

3 replies

0 likes

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Superuser Contribution Song is s stuck

PlanPremiumCountryArgentina DeviceXiaomi Redmi note 7Operating SystemAndroid 10 My Question or IssueSong showcase is stuck

Visitor

Plan Premium Country Argentina  Device Xiaomi Redmi note 7 Operating System Android 10   My Question or Issue Song showcase is stuck

Alex

Spotify Legend

451 Views

2 replies

0 likes

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Superuser Contribution Downloading Local File Songs

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads the regular songs and not the ones from the local fi...

Visitor

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads t...

Ver

Spotify Legend

428 Views

1 replies

0 likes

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Superuser Contribution Frozen Album Art Bug

PlanPremiumCountryAustraliaDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue When I open a song link from Facebook messenger, the original song that was playing in the apps album art (shuffle previous pause/play next repeat ...

Casual Listener

  Plan Premium Country Australia Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue   When I open a song link from Facebook messenger, th...

Jeremy

Spotify Legend

842 Views

2 replies

0 likes

bug
frozen
UI
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Superuser Contribution Spotify stops randomly and doesn't show correctly the currently played song/artist

PlanPremium (fmialy)CountryHungaryDeviceSamsung Galaxy s10Operating System(Android 10- ) My Question or IssueSpotify stops randomly, and start playing again when I open the app. Neyt to this issue my app doesn't show the current playing artist nor so...

Visitor

Plan Premium (fmialy) Country Hungary Device Samsung Galaxy s10 Operating System (Android 10- )   My Question or Issue Spotify stops randomly, and start playing again when I open the a...

Jeremy

Spotify Legend

485 Views

1 replies

1 likes

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Superuser Contribution Multiple issues with the app

PlanPremium trialCountryIsraelDeviceGalaxy s20 My Question or Issue I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my songs, but only a Playlist of the songs that I've liked. Second, the "currently playing...

Visitor

  Plan Premium trial Country Israel Device Galaxy s20   My Question or Issue  I'm experiencing multiple issues with the app. First, in the library, I can't see a list of.my so...

Ver

Spotify Legend

1262 Views

2 replies

1 likes

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Superuser Contribution Can't log in from my app

PlanFreeCountryNetherlands DeviceHuawei Mate 10 ProOperating SystemAndroid My Question or IssueWhen I try to log in via Facebook at my Spotify account, it gives an error message which I am not even allowed to screenshot. I also try using the email ad...

Visitor

Plan Free Country Netherlands    Device Huawei Mate 10 Pro Operating System Android   My Question or Issue When I try to log in via Facebook at my Spotify account, it gives ...

Alex

Spotify Legend

368 Views

1 replies

0 likes

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Superuser Contribution How to I empty the favorites list?

PlanPremium DeviceSamsung Galaxy S8 My Question or IssueHow do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requires confirmation "are you sure?", so by hand I will never do it. But to empty it ...

Newbie

Plan Premium   Device Samsung Galaxy S8   My Question or Issue How do i empty the whole favorites list? I can remove them one by one but there are thousands, and each one requir...

Ver

Spotify Legend

611 Views

1 replies

0 likes

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Superuser Contribution App doesn't show current artist/song

PlanPremiumCountryGermanyDevicesamsung S10+Operating Systemadnroid My Question or IssueMy App doesn't show the current playing artist nor song. It shows an other Album I listened to any time before and also stops playing for no obvious reason. The Pl...

Visitor

Plan Premium Country Germany Device samsung S10+ Operating System adnroid   My Question or Issue My App doesn't show the current playing artist nor song. It shows an other Album I list...

Alex

Spotify Legend

431 Views

1 replies

1 likes

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Superuser Contribution Ads missing up

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then another 30 minutes free add followed again by more ads...

Visitor

I keep getting ads where it says "watch this ad for 30 minutes of uninterrupted listening" followed by more ads. I just started my playlist with a ad for 30 minutes free followed by more ads then ano...

Alex

Spotify Legend

630 Views

1 replies

0 likes

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Superuser Contribution When will we receive the UI update iOS got months ago on android?

As the title says, Android users are yet to get the UI update which we were promised months ago along with the basic swipe to queue feature. Apple Music for Android got the UI update before y'all could **bleep**. Please give a definitive answer, the ...

Newbie

As the title says, Android users are yet to get the UI update which we were promised months ago along with the basic swipe to queue feature. Apple Music for Android got the UI update before y'all cou...

MattSuda

Spotify Star

1612 Views

3 replies

8 likes

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Superuser Contribution Android multiple save locations

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround. Finally upgraded to a phone (Motorola G8) with decent storage space, and shelled out for a decent SD card. But I discovered today,...

Visitor

Hello, it appears I may have been overzealous with a new phone purchase, and I'm trying to see if there's a workaround.   Finally upgraded to a phone (Motorola G8) with decent storage space, a...

Elena

Moderator

735 Views

1 replies

0 likes

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