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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395832 Views

546 replies

35 likes

Account
Free
  • 395832 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8448 Views

0 replies

7 likes

  • 8448 Views
  • 0 replies
  • 7 likes

Superuser Contribution Release radar playlist not playing in order

PlanPremiumCountryUSDeviceNote 8Operating SystemAndroid version 9 My Question or IssueMy release radar playlist won't play in order when I select a song, it just shuffles. My other playlists are not like this.

Casual Listener

Plan Premium Country US Device Note 8 Operating System Android version 9   My Question or Issue My release radar playlist won't play in order when I select a song, it just shuffles. My...

Ver

Spotify Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not continuing playback from other locations

PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...

Regular

Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9)   My Question or Issue I have an issue where t...

Yoshke

Casual Listener

2208 Views

10 replies

1 likes

Android
continue
playback
  • 2208 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Downloading over cellular even when it's told not to

Since I've gotten my new phone, spotify has tried to download Playlists even when I've told the app to not allow this, setting the offline mode does stop it, but that's not exactly elegant, and the other way is to turn off data entirely on the phone ...

Regular

Since I've gotten my new phone,  spotify has tried to download Playlists even when I've told the app to not allow this,  setting the offline mode does stop it,  but that's not exactly ...

CarlosE

Spotify Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories Sharing Problem

Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sharing page. There is nothing about spotify there. I reinsta...

Casual Listener

  Hi I cant share music on my instagram stories. There are 2 options on Spotify. One of them is "Chat" and its working but "Instagram" option not. It directs me to instagram but normal story sh...

CarlosE

Spotify Legend

1129 Views

6 replies

3 likes

  • 1129 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution no songs will play, stuck at zero

PlanPremiumCountryUSADeviceLG Stylo 5Operating SystemAndroid 9 My Question or IssueRecently did a factory reset on my phone, after not using it for quite while. On spotify, I can view my library and all my playlists no problem. I can search and find ...

Casual Listener

Plan Premium Country USA Device LG Stylo 5 Operating System Android 9   My Question or Issue Recently did a factory reset on my phone, after not using it for quite while. On spotify, I...

Eni

Moderator

1679 Views

5 replies

0 likes

Android
stuck at zero
won't play
  • 1679 Views
  • 5 replies
  • 0 likes

Superuser Contribution No podcast episodes

PlanPremiumCountryGermanyDeviceHuawei p smart+Operating SystemAndroid 9.1 My Question or IssueThere are no new podcast episodes since March 10th. Neither in my libary nor on the podcast iself. How can I see them?

Regular

Plan Premium Country Germany Device Huawei p smart+ Operating System Android 9.1   My Question or Issue There are no new podcast episodes since March 10th. Neither in my libary nor on ...

Jeremy

Spotify Legend

1389 Views

13 replies

0 likes

  • 1389 Views
  • 13 replies
  • 0 likes

Superuser Contribution Hanging Playlist - Android Auto

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A70 Operating SystemAndroid v10Spotify Version8.6.4.971 My Question or Issue I bought a brand new (Android Auto) head unit for my car shortly before Christmas so I could switch effortlessly between...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A70  Operating System Android v10 Spotify Version 8.6.4.971   My Question or Issue   I bought a brand new (Androi...

Jeremy

Spotify Legend

1095 Views

5 replies

0 likes

android auto
  • 1095 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution UI hasn't updated.

PlanPremiumCountryAustralia DeviceGoogle Pixel 4xlOperating SystemAndroid 11My Question or Issueas you can see in the first image, my premium account does not have the 2020 refresh ui, whereas in the second image, my free account i made 10 mintues ag...

Casual Listener

Plan Premium Country Australia  Device Google Pixel 4xl Operating System Android 11 My Question or Issue as you can see in the first image, my premium account does not have the 20...

devildog5001

Casual Listener

1038 Views

2 replies

0 likes

lyrics
UI
UI Issue
UI Upgrade Sucks
UIX
  • 1038 Views
  • 2 replies
  • 0 likes

Spotify doesn't work

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon.

Visitor

My Spotify doesn't work at all. I open the app and all I see is a blank grey screen. I tried uninstalling and logging out. I've had this problem since yesterday afternoon. 

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

I can't share anything on my Instagram story

PlanPremiumCountryPolandDeviceHuawei P40 lite Operating SystemAndroid 10 My Question or IssueI can't share anything on my Instagram story. When I try to, I'm just redirected to a camera view in my Instagram story. I already tried reinstalling the app...

Newbie

  Plan Premium Country Poland Device Huawei P40 lite  Operating System Android 10   My Question or Issue I can't share anything on my Instagram story. When I try to, I'm jus...

Emilia_8

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Music comes on automatically

During the night Spotify just starts playing sleep songs. There is no way to turn it off, just able to pause it.PlanPremiumCountryUsaDeviceSamsung Galaxy 20)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify just begi...

Visitor

During the night Spotify just starts playing sleep songs. There is no way to turn it off, just able to pause it. Plan Premium Country Usa Device Samsung Galaxy 20) Operating System (iOS 10, A...

Emilia_8

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug report: Android Download slow

We have Spotify Premium Family for years. Our Wifi connection has at least 90mbit download. Usually Android updates about 1.000 songs in different playlist every Sunday morning after switchin to online mode in 5 minutes, highest Quality. For two week...

Regular

We have Spotify Premium Family for years. Our Wifi connection has at least 90mbit download. Usually Android updates about 1.000 songs in different playlist every Sunday morning after switchin to onli...

Mihail

Spotify Legend

708 Views

4 replies

0 likes

  • 708 Views
  • 4 replies
  • 0 likes

History - what was the track i listened on cell phone?

Dear all, firstly thanks for spotify to exists. On Saturday night I was listening to Krewella radio in my car on spotify when a super song started. But instead of thumbs up I put thumbs down and the radio station rearanged. Even when I skip on last t...

Newbie

Dear all,   firstly thanks for spotify to exists.   On Saturday night I was listening to Krewella radio in my car on spotify when a super song started. But instead of thumbs up I put th...

MattSuda

Spotify Star

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution History of played

I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possible for the Andriod phone itself? Do all devices syn...

Newbie

I'm looking for a SIMPLE method to view my recently played tracks.. Not the playlist they were from but just a LIST - It would also be helpful to filter the list by time / date played. Is this possib...

MattSuda

Spotify Star

20633 Views

3 replies

12 likes

  • 20633 Views
  • 3 replies
  • 12 likes

Looking for my play History of songs that weren't in playlist!

hiI started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that after it was done I tried to replay it but couldnt go...

Casual Listener

hi I started my playlist recently and after spotify was through with it, it played some songs that I just loved but since I was in the car I couldnt check them etc. 1 Song though was soo great that ...

MattSuda

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

History of songs played in order

How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anythingIf you add songs to the place you and then they play or even if they don't play and then you swipe right or left it's all gone and ...

Casual Listener

How come there's no wait to see the songs that were actually played if you hit the wrong button you can't find anything If you add songs to the place you and then they play or even if they don't pla...

MattSuda

Spotify Star

1069 Views

2 replies

0 likes

  • 1069 Views
  • 2 replies
  • 0 likes

how do I check my history

PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueI've been trying to figure out how to check my history for the past half an hour, no luck

Casual Listener

Plan Free Country  United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've been trying to figure out how to check my history for the past half an hour,...

MattSuda

Spotify Star

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Andriod Listening History

Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I listened to a song, so I could eliminate times from my...

Newbie

Someone stole a pair of headphones that I own the other day, and I am trying to track down the time and location of when this happened. This would be a lot easier if I knew a time and date that I lis...

MattSuda

Spotify Star

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Song Play History

Is there a way to see your complete play history on the app? Alternatively, if I were to log into my account on a desktop computer, would I be able to see my app's complete play list? I listened to this great song about a month or so ago, but can't r...

Newbie

Is there a way to see your complete play history on the app? Alternatively, if I were to log into my account on a desktop computer, would I be able to see my app's complete play list? I listened to t...

MattSuda

Spotify Star

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Where Did History Go?

I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, playback did continue with a coupe of tracks that are of i...

Casual Listener

I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, pla...

MattSuda

Spotify Star

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes