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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114291 Views

26 replies

4 likes

  • 114291 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229770 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229770 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588717 Views

79 replies

3 likes

  • 588717 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484036 Views

580 replies

42 likes

Account
Free
  • 484036 Views
  • 580 replies
  • 42 likes

No "Local Files" options for Android devices

PlanPremiumCountryUSDeviceMotorola G6Operating SystemAndroid My Question or IssueI have noticed that on desktops and iOS devices that there is a category for Local Files under the settings menu, however, on android devices, there is no category. Spot...

Casual Listener

Plan Premium Country US Device Motorola G6 Operating System Android   My Question or Issue I have noticed that on desktops and iOS devices that there is a category for Local Files unde...

Emilia_8

Community Legend

4031 Views

5 replies

0 likes

Android
local files
  • 4031 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify is not working on Mobile data (Vodafone 4G), works fine on Wifi though

I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the app again, deleting app data and cache, giving all ...

Casual Listener

I use Spotify Premium, things were going good till March 2020, post that it is not working on Mobile Data, works great with Wifi though. I have tried almost all the possible solution, installing the ...

Tommzy

Visitor

31208 Views

8 replies

5 likes

Account
Other
  • 31208 Views
  • 8 replies
  • 5 likes

Superuser Contribution Spotify doesn't load at all, not even an error

PlanPremiumCountryU.S.DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've had this app for a long time and have had no trouble with it until the newest update. I've tried uninstalling, updating everything, cleaning the cache of th...

Visitor

Plan Premium Country U.S. Device Samsung Galaxy S8 Operating System Android    My Question or Issue I've had this app for a long time and have had no trouble with it until the new...

Ver

Spotify Legend

1088 Views

8 replies

0 likes

  • 1088 Views
  • 8 replies
  • 0 likes

[Android][Connect] Kann mich nicht in die App loggen

Nutze die app seit Jahren problemlos, bis vor kurzem ständig die Meldung kam, ich wäre nicht mit dem Internet verbunden, obwohl das nicht der Fall war. Habe versucht das Handy neu zu starten, das Cache gelöscht und schließlich die app de- und wieder ...

Visitor

Nutze die app seit Jahren problemlos, bis vor kurzem ständig die Meldung kam, ich wäre nicht mit dem Internet verbunden, obwohl das nicht der Fall war. Habe versucht das Handy neu zu starten, das Cac...

483 Views

0 replies

0 likes

Android
Connect
  • 483 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] App is showing only the last episode on feed

PlanPremiumCountryBrasilDeviceSamsung Galaxy S10Operating SystemAndroid 11 My IssueFor some reason, two of my favorites podcasts program is showing only 1 episode at time on my feed. When they release the second episode, even when I don't listen to t...

Visitor

Plan Premium Country Brasil Device Samsung Galaxy S10 Operating System Android 11   My Issue For some reason, two of my favorites podcasts program is showing only 1 episode at time on ...

Ver

Spotify Legend

817 Views

3 replies

0 likes

podcast
  • 817 Views
  • 3 replies
  • 0 likes

Galaxy Watch Active 2 connection problem

PlanPremiumCountryPolandDeviceGalaxy S10+, Galaxy Watch Active 2Operating SystemAndroid 10 My Question or IssueHello,I have a problem with a connection between my phone and my smartwatch. At the beginning, it worked flawlessly but now I'm getting som...

Newbie

Plan Premium Country Poland Device Galaxy S10+, Galaxy Watch Active 2 Operating System Android 10   My Question or Issue Hello, I have a problem with a connection between my phone and...

khoadley923

Visitor

1563 Views

2 replies

4 likes

  • 1563 Views
  • 2 replies
  • 4 likes

Superuser Contribution Android Auto and Motion Sense

PlanPremiumCountryCanadaDevicePixel 4 XLOperating SystemAndroid 11 My Question or IssueWhen utilizing Spotify to play music through Android Auto, Motion Sense controls do not work. The Motion Sense bar will light up and accept input (shows left and r...

Regular

Plan Premium Country Canada Device Pixel 4 XL Operating System Android 11   My Question or Issue When utilizing Spotify to play music through Android Auto, Motion Sense controls do not...

CarlosE

Spotify Legend

2158 Views

8 replies

0 likes

  • 2158 Views
  • 8 replies
  • 0 likes

Superuser Contribution Notifications don't update

PlanPremiumCountryGermany DeviceGalaxy S21Operating SystemAndroid 11 App version 8.6.26.897 My Question or IssueLately (probably the last week) I've noticed the Spotify persistent notification doesn't update. It appears once, with the track you're pl...

Music Fan

Plan Premium Country Germany   Device Galaxy S21 Operating System Android 11   App version 8.6.26.897     My Question or Issue Lately (probably the last week) I've n...

LiveTrash

Casual Listener

2085 Views

2 replies

0 likes

  • 2085 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to Like Songs

My Question or IssueHi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn't made any difference. I am able to search for songs/...

Regular

My Question or Issue Hi, after the new update that was put out on the Google Play Store this week I have been unable to like any songs in the app. I have cleared the cache for the app but that hasn'...

Jeremy

Spotify Legend

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile][Other] Music control

I miss the days when you could pull down your notification board and Spotify would be there with music control so that we could switch songs or pause. Now you have to pull down the notification board hit the media button select the app and only then ...

Visitor

I miss the days when you could pull down your notification board and Spotify would be there with music control so that we could switch songs or pause.   Now you have to pull down the notificat...

Mihail

Spotify Legend

668 Views

1 replies

0 likes

Mobile
Other
  • 668 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify CRASHES when connected to a receiver and displaying the lyrics.

PlanPremiumCountryColombia, however I use a VPN sometimes. (I was not using it while the issue was happening) DeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueI connect Spotify to a Yamaha R-N303 receiver, while connected, sometimes...

Casual Listener

Plan Premium Country Colombia, however I use a VPN sometimes. (I was not using it while the issue was happening)   Device Huawei P20 Pro Operating System Android 10   My Question ...

Eni

Moderator

2634 Views

6 replies

0 likes

app crashing
lyrics
receiver
  • 2634 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Long Press Menus on Album or Song no longer work

Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for albums i need to tap through to the album before being...

Music Fan

Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for alb...

Mihail

Spotify Legend

8270 Views

20 replies

11 likes

  • 8270 Views
  • 20 replies
  • 11 likes

Superuser Contribution Local files cannot play

PlanPremiumCountryUSDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueImported local files on my PC, adding the files to a play list, and downloaded the playlist. Except the files cannot be played as expected: the two songs I tested...

Newbie

Plan Premium Country US Device Samsung Galaxy S20 Operating System Android   My Question or Issue Imported local files on my PC, adding the files to a play list, and downloaded the pla...

Jeremy

Spotify Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

[Android] If I like a song a heart on Android does not get red, is it a bug?

Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...

Music Fan

Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...

2milho

Casual Listener

914 Views

1 replies

0 likes

Android
  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screen stuck on album cover that isnt currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 10eOperating SystemAndroid 10Spotify Version8.5.70.484 My Question or IssueSpotify screen will get stuck on album of song not currently playing will also randomly pause. Tapping the backward button starts it ...

Visitor

Plan Premium Country USA Device Samsung Galaxy 10e Operating System Android 10 Spotify Version 8.5.70.484   My Question or Issue Spotify screen will get stuck on album of song not cu...

Eni

Moderator

7331 Views

8 replies

1 likes

  • 7331 Views
  • 8 replies
  • 1 likes

Superuser Contribution Deleted account

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...

Visitor

My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...

Jeremy

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art on lock screen sometimes not working

PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...

Visitor

  Plan Premium Country   Device LG v60 Operating System Android 11   My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...

Jeremy

Spotify Legend

2225 Views

1 replies

0 likes

  • 2225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still you didn't fixed the un-downloading issues

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing PlanPremiumCountryGreeceDeviceSamsung Galaxy S20ULTRA, Samsung Galaxy S7 edge, PX5 Operating SystemAndroid 10, Android 8, And...

Casual Listener

still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing   Plan Premium Country Greece Device Samsung Galaxy S20ULTRA, ...

TimPod

Casual Listener

864 Views

3 replies

0 likes

downloads randomly lost
Undownloading
  • 864 Views
  • 3 replies
  • 0 likes