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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117939 Views

27 replies

4 likes

  • 117939 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237318 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237318 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598071 Views

79 replies

3 likes

  • 598071 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490684 Views

581 replies

42 likes

Account
Free
  • 490684 Views
  • 581 replies
  • 42 likes

Superuser Contribution Getting local files to work on your mobile (2020 Edition)

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...

Music Fan

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app. It's goo...

gaRRycaRRyer

Newbie

2819 Views

3 replies

1 likes

Android
firewall
local files
Mobile
Music
Offline Access
PC
  • 2819 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify on Android is broken for me

PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...

Casual Listener

Plan Free Country United States Device Samsung Galaxy J7 Crown  Operating System Android 9 "Pie"   My Question or Issue I cannot get Spotify on Android to work at all this week......

Novy

Moderator

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android]Please add category "Discovered on" in mobile app

PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...

Composer

Plan Free/Premium Country PL Device HTC U11 Operating System Android 9.0   My Question or Issue I have a suggestion, As we know, there is a category "Discovered on" on artists Page, vi...

Novy

Moderator

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen not able to skip

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.

Casual Listener

Plan Premium Country US Device Samsung Galaxy S10 Operating System Android Oreo   My Question or Issue The skip song button on the lock screen of my phone will not let me skip and...

Ivan

Spotify Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

hey google does not work when Spotify is on

PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...

Casual Listener

Plan Premium Device (Samsung Note 9) Operating System (Android)   My Question or Issue I say Hey google play music. I have it set to work when the screen is off. It is just fine, it sta...

Tim3036

Visitor

1190 Views

1 replies

3 likes

assistant
  • 1190 Views
  • 1 replies
  • 3 likes

Superuser Contribution My Tablet says "No internet connection available" on PdaNet hotspot.

PlanFamily CountryUSADeviceONN 10.1" Tablet ProOperating SystemAndroid 10 My Question or IssueSpotify always is offline when I'm on my PdaNet hotspot, It doesn't go offline on my mobile hotspot (which I have a limited amount of data on so I have to u...

Visitor

Plan Family  Country USA Device ONN 10.1" Tablet Pro Operating System Android 10   My Question or Issue Spotify always is offline when I'm on my PdaNet hotspot, It doesn't go offl...

Alex

Spotify Legend

3075 Views

1 replies

0 likes

  • 3075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add to queue from S8 when listening on Mackbook Air

Plan/PremiumUSA Device S8, Macbook AirOperating System10.15.7 macos catalina - Android V9 listening on my downloaded app on Mackbook air and can't add to or edit queue from S8. Tried restart, reinstall.

Newbie

  Plan /Premium USA   Device  S8, Macbook Air Operating System 10.15.7 macos catalina - Android  V9   listening on my downloaded app on Mackbook air and can't add t...

Alex

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics in Family Plan

PlanPremiumCountryMexicoDeviceRealme 6 ProOperating SystemAndroid My Question or IssueMy account is not showing lyrics, I created a new account and works just well. I was wondering if there's a way to make it work with my old account and in case ther...

Casual Listener

Plan Premium Country Mexico Device Realme 6 Pro Operating System Android   My Question or Issue My account is not showing lyrics, I created a new account and works just well. I was wo...

Mario

Spotify Legend

1044 Views

3 replies

0 likes

Android
Family Plan
lyrics
  • 1044 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queuing songs causes playback to stop

PlanPremiumCountryUKDeviceOppo A72Operating SystemColorOS When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play a different track directly after this happens it will play that song and t...

Gig Goer

Plan Premium Country UK Device Oppo A72 Operating System ColorOS   When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play ...

Ver

Spotify Legend

1650 Views

1 replies

0 likes

  • 1650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't pick a certain song from a playlist

Hello, I'd like to use my spotify app on galaxy watch one but the problem is its playing the first song on my playlist and I find no options to pick a certain song from my list to start with What if I've a 1000 song playlist, should i press forward l...

Regular

Hello, I'd like to use my spotify app on galaxy watch one but the problem is its playing the first song on my playlist and I find no options to pick a certain song from my list to start with   ...

CarlosE

Spotify Legend

1328 Views

7 replies

0 likes

  • 1328 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hidden artists still showing up in Discover

PlanPremiumCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or Issue I have two artists hidden, but both of them still show up in my Discover playlists. I have done a hard reset to no avail. My phone is running version 8.6.20.106...

Casual Listener

  Plan Premium Country USA Device Google Pixel 4a Operating System Android 11   My Question or Issue   I have two artists hidden, but both of them still show up in my Disco...

kittenhiccups

Casual Listener

2602 Views

4 replies

0 likes

  • 2602 Views
  • 4 replies
  • 0 likes

Superuser Contribution My music sound is altered on Spotify app

PlanFreeCountryNepalDeviceRedmi note 8 and redmi note 7 proOperating SystemAndroid 10 My Question or IssueI'm an artist and I have been distributing my music with distrokid for years now. It was always fine but my new single has its sound altered, ki...

Newbie

Plan Free Country Nepal Device Redmi note 8 and redmi note 7 pro Operating System Android 10   My Question or Issue I'm an artist and I have been distributing my music with distrokid f...

Mihail

Spotify Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Nothing is loading anymore

PlanPremiumCountryGermanyDeviceDoogee S-60Operating SystemAndroid 7.0 My Question or IssueThis problem occurred after reseting my phone.In the Screenshots you can see my problem. I can login and open my favorited Playlists from the Home Screen but no...

Visitor

Plan Premium Country Germany Device Doogee S-60 Operating System Android 7.0   My Question or Issue This problem occurred after reseting my phone. In the Screenshots you can see my pr...

Billy-J

Spotify Star

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Spotify mobile streaming stuttering on WiFi and Data

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9.0 Pie My Question or IssueFor the past several months I have noticed an increase in excessive music streaming stuttering no matter if I am connected to WiFi or driving around using d...

Regular

  Plan Premium Country USA Device Google Pixel 3a Operating System Android 9.0 Pie   My Question or Issue For the past several months I have noticed an increase in excessive musi...

CarlosE

Spotify Legend

2468 Views

11 replies

1 likes

  • 2468 Views
  • 11 replies
  • 1 likes

Android home screen new UI feels like bug

PlanSpotify premium duoCountryIsrael DeviceOneplus 6Operating SystemOxygen 10.3.09My Question or IssueSpotify home screen UI was changed in the late days and I see now only one item in each category. for example: under the title 'Made for [MY_NAME]' ...

Casual Listener

Plan Spotify premium duo Country Israel   Device Oneplus 6 Operating System Oxygen 10.3.09 My Question or Issue Spotify home screen UI was changed in the late days and I see now only...

_idan_

Casual Listener

1486 Views

5 replies

3 likes

Discussion
  • 1486 Views
  • 5 replies
  • 3 likes

Superuser Contribution song art and title repeatedly stuck in the now playing screen

individualPremiumCanada Devicegalaxy s21 feOperating System8.6.26.897 My Question or Issuethis is a weird issue to explain, 1-5 different song art and titles get stuck in now playing, it will still play different songs but now playing will not displa...

Visitor

  individual Premium Canada   Device galaxy s21 fe Operating System 8.6.26.897   My Question or Issue this is a weird issue to explain, 1-5 different song art and titles get...

Jeremy

Spotify Legend

1515 Views

1 replies

0 likes

  • 1515 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Spotify app causes Galaxy Watch sensor malfunction

PlanPremiumCountrySouth AfricaDeviceGalaxy Watch, Galaxy S10Operating SystemTizen 5.5.01, Android 11 My Question or IssueAfter using the spotify app in offline mode on my Galaxy Watch, the wake up gesture, heart rate monitor, sleep monitor etc. stop ...

Casual Listener

Plan Premium Country South Africa Device Galaxy Watch, Galaxy S10 Operating System Tizen 5.5.01, Android 11   My Question or Issue After using the spotify app in offline mode on my Gal...

CarlosE

Spotify Legend

1761 Views

8 replies

2 likes

  • 1761 Views
  • 8 replies
  • 2 likes

Superuser Contribution Can't connect Android Spotify to a new BMW Mini

PlanFamilyCountryUKDeviceSamsung Galaxy S5, Samsung Galaxy S7 Edge, Samsung Galaxy S10+, OnePlus 6TOperating SystemAndroid (latest vesion of each phone OS and firmware) My Question or IssueHow does one connect ndroid Spotify to the Mini? We can play ...

Casual Listener

Plan Family Country UK Device Samsung Galaxy S5, Samsung Galaxy S7 Edge, Samsung Galaxy S10+, OnePlus 6T Operating System Android (latest vesion of each phone OS and firmware)   My Ques...

turbojezz

Casual Listener

6287 Views

9 replies

2 likes

  • 6287 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Andriod wont continue song form windows app.

PlanPremiumCountry DeviceGoogle Pixel 4a5g (the computer I use is a Thinkpad running Windows 10)Operating SystemAndroid version 11. My Question or IssueIf I use my computer to listen to Spotify, I can continue whatever song/playlist/queue I was liste...

Casual Listener

Plan Premium Country   Device Google Pixel 4a5g (the computer I use is a Thinkpad running Windows 10) Operating System Android version 11.   My Question or Issue If I use my compu...

Eni

Moderator

802 Views

3 replies

1 likes

  • 802 Views
  • 3 replies
  • 1 likes

Superuser Contribution Please fix the navbar implementation for Android

DeviceOnePlus 7 ProOperating SystemAndroid 11 My Question or Issue:The navbar background color in Spotify for Android is always black (see screenshot). However, the background of the navbar should match the color of the toolbar above it. This is how ...

Visitor

Device OnePlus 7 Pro Operating System Android 11   My Question or Issue: The navbar background color in Spotify for Android is always black (see screenshot). However, the background of the...

Mihail

Spotify Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes