Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375427 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
first off thank you for the help if you responded very much appreciated. First off, I have a samsung Galaxy S4 and no its not rooted and I really don't want to root it either but I want to move the app spotify to my SD card but it wont let me and its...
first off thank you for the help if you responded very much appreciated. First off, I have a samsung Galaxy S4 and no its not rooted and I really don't want to root it either but I w...
Spotify Legend
664756 Views
82 replies
12 likes
Hi how can i remove downloaded songs not only from playlist rather also from the cell phone device?Greetings
Hi how can i remove downloaded songs not only from playlist rather also from the cell phone device? Greetings
Spotify Legend
343438 Views
26 replies
0 likes
When i select the sd card as a storage, all the musics can't start, or can't skipped,and also i can't enter the artist's profile and albums when the sd card selected. Internal storage is okay, musics and the other things playing without problem. I ha...
When i select the sd card as a storage, all the musics can't start, or can't skipped,and also i can't enter the artist's profile and albums when the sd card selected. Internal storage is okay, musics...
Spotify Legend
676 Views
1 replies
0 likes
Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein Smartphone Handy. Bitte beheben
Leider kann ich trotz meines Premium Accounts keine neuen Lieder mehr suchen, da mir seit 2 Tagen angezeigt wird das Spotofy offline ist, obwohl ich immer eine Internetverbindung habe. Ich habe ein S...
Spotify Legend
232349 Views
12 replies
42 likes
How can I remove an entry (artist, album, playlist) fro my recently played list?? []sRoger
How can I remove an entry (artist, album, playlist) fro my recently played list?? []s Roger
Spotify Legend
226146 Views
9 replies
14 likes
Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?
Spotify premium keeps deleting my offline downloaded music, despite of the fact that I have enough empty storage room. What could be causing this problem?
Spotify Legend
127164 Views
189 replies
62 likes
I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help.I've encountered another problem trying to remove songs. When I try to unlike ...
I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help. I've encountered another ...
Spotify Legend
129125 Views
13 replies
1 likes
I have a samsung galaxy S2 and recently started using spotify. I set up the offline sync to the directory /mnt/sdcard/external_sd/media/spotify. After syncing up a few playlists, I can indeed listen to them offline using Spotify.However, I would like...
I have a samsung galaxy S2 and recently started using spotify. I set up the offline sync to the directory /mnt/sdcard/external_sd/media/spotify. After syncing up a few playlists, I can indeed listen ...
Spotify Legend
1447139 Views
47 replies
12 likes
Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app closes and I have to restart it againl. I've noticed onc...
Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app close...
Spotify Legend
66410 Views
16 replies
13 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
622 Views
1 replies
0 likes
Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight
Seriously, this is infuriating me that this is forced onto every playlist Ive made. Ive shed man tears over this. Please remove this so I dont have to cry myself to sleep again tonight
269 Views
0 replies
0 likes
PlanPremiumCountryUKDevicePixel 3Operating SystemAndroid 12 Developer preview SP2My Question or IssueYesterday, I tried playing music on my phone after a spotify update and found that there was a horribly crackling whenever I played anything. I clear...
Plan Premium Country UK Device Pixel 3 Operating System Android 12 Developer preview SP2 My Question or Issue Yesterday, I tried playing music on my phone after a spotify update and found th...
Spotify Legend
2727 Views
4 replies
4 likes
Cant share music on Instagram stories All updates done All apps new installed
Cant share music on Instagram stories All updates done All apps new installed
Spotify Star
1487 Views
4 replies
0 likes
I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen for a few songs. As soon as the phone is touched/woke...
I have a Samsung galaxy s9 and have had spotify for ages. Recently whenever I listen to spotify, the music will randomly stop playing. Sometimes multiple times in a song and sometimes won't happen fo...
Spotify Legend
150091 Views
4 replies
2 likes
I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags. Spotify wants to be youtube, creating headache for people who just want...
I created order and structure for my playlists and now it's all ruined by chaos. Tapping on playlists tag all the time is not an option, at least save the state of selected tags. Spotify wan...
599 Views
0 replies
1 likes
PlanPremiumCountryMoldova DeviceSamsung Galaxy 20, Galaxy WatchOperating SystemAndroid 11, Tizer Spotify app is not available in the Galaxy store. It can't be found using search and the direct link (https://galaxystore.samsung.com/geardetail/com.spot...
Plan Premium Country Moldova Device Samsung Galaxy 20, Galaxy Watch Operating System Android 11, Tizer Spotify app is not available in the Galaxy store. It can't be fo...
Casual Listener
4205 Views
2 replies
0 likes
PlanPremium CountryArgentina DeviceXiaomi Redmi 7 Operating SystemAndroid 10 (QKQ1.191008.001)MIUI Global 11.0.1 (QFLEUXM) My Question or IssueMost of the times I open the Spotfiy App, my phone completly freezes when the screen is lock, sometimes I c...
Plan Premium Country Argentina Device Xiaomi Redmi 7 Operating System Android 10 (QKQ1.191008.001) MIUI Global 11.0.1 (QFLEUXM) My Question or I...
Spotify Legend
3535 Views
6 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or IssueWhy does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts separated but now I'm forced to struggle to sort between the two and find wher...
Plan Premium Operating System Android My Question or Issue Why does spotify keep making changes to how playlists, podcasts etc are organized? I liked having music and podcasts se...
Spotify Star
1020 Views
2 replies
4 likes
So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everytime I download an episode it automatically adds to Your E...
So, I accidentally created the Your Episodes playlist by hitting the plus sign on a podcast episode instead of the download checkmark by accident. I removed the episode from it, but now, everyt...
Spotify Star
10944 Views
1 replies
16 likes
PlanPremiumCountryUKDeviceMoto g8 power liteOperating SystemAndroid 10My Question or IssueWhy does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and must now regularly clear the cache less my phone slow due to lack of m...
Plan Premium Country UK Device Moto g8 power lite Operating System Android 10 My Question or Issue Why does the Cache size for Spotify rise to multiple GBs? I have had storage warnings and m...
Spotify Star
1993 Views
1 replies
0 likes
