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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850166 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850166 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16765 Views
  • 3 replies
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  • 16765 Views
  • 3 replies
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How can I keep the app running on background even when paused

PlanPremiumCountryBrazilDeviceZenphone Live L1Operating SystemAndroid 8.0.0 How can I keep the app running on background even when it is paused?

  • Newbie
  •   Plan Premium Country Brazil Device Zenphone Live L1 Operating System Android 8.0.0     How can I keep the app running on background even when it is paused? 
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  • 180 Views
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Superuser Contribution Local Files not Playing

PlanPremiumCountry DeviceHauwei Mate 20 ProOperating System Android Oreo My Question or IssueI created a local files playlist on my desktop(Mac). And I wish to play it on my mobile I can view the playlist and download it but I am unable to listen to ...

  • Visitor
  •   Plan Premium Country   Device Hauwei Mate 20 Pro Operating System  Android Oreo   My Question or Issue I created a local files playlist on my desktop(Mac). And I...
  • Ivan
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
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Superuser Contribution CAN NOT PLAY OR SEE VIDEOS IN SPOTIFY

PlanPREMIUMCountryUSDeviceSAMSUNG GALAZY 7 EDGE 7 DELL PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan PREMIUM Country US Device SAMSUNG GALAZY 7 EDGE 7 DELL PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ivan
  • Spotify Legend
  • 8963 Views
  • 1 replies
  • 1 likes
  • 8963 Views
  • 1 replies
  • 1 likes

Superuser Contribution Dislike button missing in app and disappears from notification when playing on multiroom speake b r

PlanPremiumCountryNLDevice( Samsung Galaxy Note 10+)Operating System( Android Oreo) My Question or Issue The dislike button is missing from the app and only visible in the notification bar. When I play the music on my multiroom speakers the dislike b...

  • Roadie
  • Plan Premium Country NL Device ( Samsung Galaxy Note 10+) Operating System ( Android Oreo)   My Question or Issue   The dislike button is missing from the app and only visi...
  • Xenia
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Spotify stops playing and shuts down

I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9.It all started about 2 weeks ago and I've been using spotify on my phone for a few years with no issues. I can't get through 10 minutes of songs bef...

  • Visitor
  • I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9. It all started about 2 weeks ago and I've been using spotify on my phone for a few years with n...
  • 引きこもり
  • Roadie
  • 237 Views
  • 1 replies
  • 2 likes
  • 237 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Albums in "Your Library" take exceptionally long to load even when downloaded

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueHey guys, recently I've noticed that my Pixel 2 XL running the latest version of Andriod Pie and Spotify struggles to load albums in my library. It can tak...

  • Casual Listener
  • Plan Premium Country United States Device Pixel 2 XL Operating System Android Pie   My Question or Issue Hey guys, recently I've noticed that my Pixel 2 XL running the latest version o...
  • DanielArlt
  • Casual Listener
  • 4564 Views
  • 6 replies
  • 6 likes
  • 4564 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution Deletion Of Downloaded Songs On Playlist

PlanPremiumCountryUSDevicePixel2XLOperating SystemAndroidMy Question or IssueDoes deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no longer on a playlist?

  • Regular
  • Plan Premium Country US Device Pixel2XL Operating System Android My Question or Issue Does deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no ...
  • Xenia
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution music sharing to instagram stories from Xiaomi phone

I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening with Xiaomi?PlanFree/PremiumCountryGreeceDevice(Xiaomi ...

  • Visitor
  • I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening ...
  • Mario
  • Spotify Legend
  • 723 Views
  • 1 replies
  • 0 likes
  • 723 Views
  • 1 replies
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Superuser Contribution Play a specific Podcast via Tasker

Hi all, I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device.But I can't get tasker to start playing a podcast.This thread shows how this works for playlists, but none of these options work for podc...

  • Casual Listener
  • Hi all,   I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device. But I can't get tasker to start playing a podcast. This thread shows ...
  • Ivan
  • Spotify Legend
  • 835 Views
  • 2 replies
  • 0 likes
  • 835 Views
  • 2 replies
  • 0 likes

No new design even on Beta 8.5.50.325

I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9Xiaomi Mi Mix 3

  • Newbie
  • I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why?   Android 9 Xiaomi Mi Mix 3...
  • 201 Views
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  • 1 likes
  • 201 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Not allow me to add songs to one of my playlist

Not allow me to add songs to one of my playlistPlanPremiumCountryMéxico Device(Android-PC)Operating System(Android, Windows 10) My Question or IssueWhy spotify doesn't allow me to add any song to one of my oldest playlist ? It doesn't show the list w...

  • Casual Listener
  • Not allow me to add songs to one of my playlist Plan Premium Country México   Device (Android-PC) Operating System (Android, Windows 10)   My Question or Issue Why spotify doesn...
  • Mario
  • Spotify Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • add song
  • 502 Views
  • 3 replies
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Superuser Contribution My app doesn't share with Instagram

PlanPremiumCountryBrazilDeviceGalaxy J5 ProOperating SystemAndroid 9 My Question or IssueHey, guys. I tried everything but my spotify only allows me to share music with Instagram through direct messages. Please help me!

  • Visitor
  •   Plan Premium Country Brazil Device Galaxy J5 Pro Operating System Android 9   My Question or Issue Hey, guys. I tried everything but my spotify only allows me to share music wi...
  • Mario
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded offline-songs removed/deleted on its own.

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone restarts (on its own when battery is depleted, or w...

  • Newbie
  • Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone ...
  • Ivan
  • Spotify Legend
  • 5837 Views
  • 4 replies
  • 0 likes
  • automatically
    automatically removed offline songs
    Offline Content
    Offline Desyncing
    Offline download
    Offline songs
    restart
  • 5837 Views
  • 4 replies
  • 0 likes

Playlist Art displays as original ratio on new Android homescreen

PlanPremiumCountry United StatesDevicePixel 3XLOperating SystemAndroid 10 IssueDefinitely about as mild of a bug as they come, but Playlist art shows up in it's original ratio on the new Android app home screen. Still shows up normally in the playlis...

  • Visitor
  • Plan Premium Country  United States Device Pixel 3XL Operating System Android 10   Issue Definitely about as mild of a bug as they come, but Playlist art shows up in it's original...
  • 202 Views
  • 0 replies
  • 0 likes
  • home screen
    playlist art
  • 202 Views
  • 0 replies
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Question about function

I want to know what does this icon mean in Android application. 

  • Newbie
  • I want to know what does this icon mean in Android application. 
  • 引きこもり
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Podcasts

Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on both my laptop and mobile (Macbook air and OPPO A75). Yes, I'...

Screen Shot 2020-03-09 at 9.37.57 pm.png
  • Casual Listener
  • Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on ...
  • Razzle_Dazzle02
  • Casual Listener
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Trouble with Android Bluetooth Connection

Hi, I'm usingPlan PremiumCountry GermanyDevice Phone Sony XA2 "H3113"Operating System Android 9 I use Spotify Premium for some years now, in Cars I connect via Bluetooth to the car and use the car radio buttons to skip Tracks and Mute/Unmute.Please n...

  • Newbie
  • Hi,   I'm using Plan          Premium Country   Germany Device     Phone Sony XA2 "H3113" Operating System&nb...
  • gerard1492
  • Casual Listener
  • 568 Views
  • 2 replies
  • 0 likes
  • Android
    Bluetootch
    Car
    controls
  • 568 Views
  • 2 replies
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Why does playback behave different in Android Auto?

PlanFreeCountryGermany DeviceAsus Zenfone Zoom SOperating SystemAndroid 8.0.0 My Question or IssueWhen I select an Artist or an Album within the integrated Spotify in Android Auto playback totally behaves different than doing the same in the "normal"...

  • Visitor
  • Plan Free Country Germany   Device Asus Zenfone Zoom S Operating System Android 8.0.0   My Question or Issue When I select an Artist or an Album within the integrated Spotify in ...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
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Superuser Contribution Play queue not repeating songs

I tried this before and it works fine but now it doesn't.If I select a song from an artist, the play queue fills with their top songs- perfectly fineIf I remove those songs from the queue that I don't want, add another artist and click repeat all, it...

  • Newbie
  • I tried this before and it works fine but now it doesn't. If I select a song from an artist, the play queue fills with their top songs- perfectly fine If I remove those songs from the queue tha...
  • Ivan
  • Spotify Legend
  • 450 Views
  • 2 replies
  • 2 likes
  • 450 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local files turning "unavailable"

Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded into the phone.

  • Visitor
  •   Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded i...
  • Ivan
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes