Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117954 Views

27 replies

4 likes

  • 117954 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237360 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237360 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598106 Views

79 replies

3 likes

  • 598106 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490715 Views

581 replies

42 likes

Account
Free
  • 490715 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution [Android] Spotify app had stopped working, even after clean reinstall

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid 9 My Question or IssueOver the last couple of days, I have started to experience issues with my Android Spotify app similar but not 100% identical to those of this user. Whenever I try to op...

Casual Listener

Plan Premium Country Germany Device LG G6 Operating System Android 9   My Question or Issue Over the last couple of days, I have started to experience issues with my Android Spotify ap...

Alex

Spotify Legend

3322 Views

3 replies

0 likes

  • 3322 Views
  • 3 replies
  • 0 likes

Superuser Contribution Now playing song freezes

PlanPremiumCountrySweden DeviceOneplus 6Operating SystemAndroid 10 My Question or IssueSince a few days ago the "now playing" bar and screen will randomly freeze in the middle of a podcast episode or song and after that the visuals are stuck on that ...

Newbie

Plan Premium Country Sweden  Device Oneplus 6 Operating System Android 10   My Question or Issue Since a few days ago the "now playing" bar and screen will randomly freeze in the ...

Alex

Spotify Legend

763 Views

2 replies

3 likes

  • 763 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Clusterf*ck, downloaded Playlists and replay are bugged

PlanPremiumCountryGermanyDeviceSamsung Galaxy A40Operating SystemAndroid 11 My IssuesMy problems began with the update where they changey the filters in the library. Now I see every Artist, playlist and album and I have to filter what i want to see. ...

Newbie

Plan Premium Country Germany Device Samsung Galaxy A40 Operating System Android 11   My Issues My problems began with the update where they changey the filters in the library. Now I se...

Alex

Spotify Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to delete imported songs from device in "Liked Songs"

Hi, I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of the list. Is it possible to clear "Liked Songs"? Or do I have ...

Casual Listener

Hi,   I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of th...

zeeg_ortex

Casual Listener

3890 Views

5 replies

1 likes

  • 3890 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify crashes when I go to settings (gear symbol)

I have a Samsung galaxy tab s (model SM-T707A) running android version 5.0.2. Ever since the Spotify upgrade, I cannot get into the settings (as noted by the gear symbol). When tapped, I get booted out of spotify. I already reloaded spotify and have ...

Newbie

I have a Samsung galaxy tab s  (model SM-T707A) running android version 5.0.2. Ever since the Spotify upgrade, I cannot get into the settings (as noted by the gear symbol). When tapped, I get bo...

Novy

Moderator

2773 Views

4 replies

1 likes

  • 2773 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify not playing music or podcasts

PlanPremium DeviceLGV30Operating SystemAndroid 9.0 My Question or IssueI am unable to play podcasts or music on Spotify from my lgv30. When I select play, nothing happens, the audio does not play, or move on the time line. This occurring on all podca...

Regular

Plan Premium   Device LGV30 Operating System Android 9.0   My Question or Issue I am unable to play podcasts or music on Spotify from my lgv30. When I select play,  nothing ha...

Novy

Moderator

1511 Views

7 replies

2 likes

  • 1511 Views
  • 7 replies
  • 2 likes

Superuser Contribution Downloaded playlists disappear from folders

PlanPremium DuoCountryArgentinaDeviceMotorola Moto One Fusion (2021)Operating SystemAndroid 10 My Question or IssueIn my spotify account I have several folders created with several playlists in each one, when I download one of them it disappears from...

Visitor

Plan Premium Duo Country Argentina Device Motorola Moto One Fusion (2021) Operating System Android 10   My Question or Issue In my spotify account I have several folders created with s...

Novy

Moderator

824 Views

1 replies

2 likes

  • 824 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lyrics did not show up

PlanPremiumCountryMalaysia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueMy account did not show up lyrics feature. I've tried to log in another device where other account can use the feature. However when the device log i...

Casual Listener

Plan Premium Country Malaysia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue My account did not show up lyrics feature. I've tried to log in a...

sheqal98

Casual Listener

1813 Views

3 replies

0 likes

lyric
lyrics
  • 1813 Views
  • 3 replies
  • 0 likes

[Mobile] App crashes, what is playing does not match what app indicates.

Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889 I have had this on going issue with the App. I listen to a podcast and then have to step out of car, or go in for the day. When I return to Spotify it shows a podcas...

Visitor

Android version 11, Samsung Galaxy Note 10+ T-Mobile, Spotify App version 8.6.30.889   I have had this on going issue with the App.  I listen to a podcast and then have to step out of car...

abby083

Visitor

773 Views

2 replies

2 likes

Mobile
  • 773 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music stops playing, shows incorrect currently playing song

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueStarting sometime in the last two weeks, Spotify just stops playing every few minutes. Happens on both regular playlists, like Discover Weekly and also podcasts. I have ...

Newbie

Plan Premium Country USA Device OnePlus 6T Operating System Android   My Question or Issue Starting sometime in the last two weeks, Spotify just stops playing every few minutes. Happen...

Ivan

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts in background and app does not show that it is playing

PlanPremiumCountryLithuaniaDeviceSamsung s21 ultraOperating SystemAndroid 11 My Question or IssueSpotify starts playing in the background when connected to Bluetooth headphones or car BT system. But the Spotify app does not show that the song is bein...

Casual Listener

Plan Premium Country Lithuania Device Samsung s21 ultra Operating System Android 11   My Question or Issue Spotify starts playing in the background when connected to Bluetooth headphon...

Alex

Spotify Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clock is connected notification

PlanFamily PremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueBasically the same issue as a lot of people have had with the Waze connection notification. Mine is connected to my clock to wake me up and now the...

Casual Listener

Plan Family Premium Country Belgium Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Basically the same issue as a lot of people have had with the Waze conn...

Ivan

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...

user-removed

Not applicable

7996 Views

23 replies

2 likes

  • 7996 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

Newbie

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...

CarlosE

Spotify Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

Casual Listener

Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...

CarlosE

Spotify Legend

835 Views

3 replies

0 likes

Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
  • 835 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

Casual Listener

Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...

Mihail

Spotify Legend

3309 Views

4 replies

0 likes

  • 3309 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

Casual Listener

Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...

Dacosja

Newbie

1882 Views

8 replies

2 likes

  • 1882 Views
  • 8 replies
  • 2 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

Casual Listener

  Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...

Mihail

Spotify Legend

1301 Views

5 replies

0 likes

adding song to the queue
Queue bug
Queue Button
Queue option
Queue To.
search results
  • 1301 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

3551 Views

2 replies

0 likes

  • 3551 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

Newbie

  Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?

Jeremy

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes