Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14662 Views
  • 54 replies
  • 17 likes
  • 14662 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864544 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864544 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23306 Views
  • 3 replies
  • 0 likes
  • 23306 Views
  • 3 replies
  • 0 likes

Superuser Contribution More Recently Played

This applies mostly to Android, but a little bit to the desktop as well. How do I see more than 12 items in the Recently Played tab? I'm coming from Google Play Music and so far I find Spotify to be incredibly limiting. The main way I would usually l...

  • Visitor
  • This applies mostly to Android, but a little bit to the desktop as well.   How do I see more than 12 items in the Recently Played tab?   I'm coming from Google Play Music and so far I f...
  • Mihail
  • Spotify Legend
  • 839 Views
  • 2 replies
  • 0 likes
  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stopped while opening YoWhatsApp?

PlanFree/PremiumCountry Device(Android 9, Xiaomi k20 pro) My Question or IssueI am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhatsApp Messages-Tone to "none" but this leads to Spotify crashing when I receiv...

  • Casual Listener
  • Plan Free/Premium Country   Device (Android 9, Xiaomi k20 pro)   My Question or Issue I am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhat...
  • TriciaThornton
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume through "connect to device" Bug

PlanFreeCountryEcuador My phone: OnePlus 5T Version: Android 10 Playing a song from my phone to an Amazon Echo through the "connect to a device" feature does not let me control the volume of said speaker how it's supposed to. (Check detailed explanat...

  • Newbie
  •   Plan Free Country Ecuador     My phone: OnePlus 5T   Version: Android 10   Playing a song from my phone to an Amazon Echo through the "connect to a device" featu...
  • Mihail
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Group session is Premium only but I have premium

PlanPremium DuoCountryRomaniaDeviceSamsung Galaxy J5Operating SystemAndroid Pie My Question or IssueI got "Group session is Premium only (for now)" but I have Premium Duo.

  • Newbie
  • Plan Premium Duo Country Romania Device Samsung Galaxy J5 Operating System Android Pie   My Question or Issue I got "Group session is Premium only (for now)" but I have Premium Du...
  • Noah
  • Spotify Star
  • 3550 Views
  • 1 replies
  • 1 likes
  • 3550 Views
  • 1 replies
  • 1 likes

Superuser Contribution syncing playlists

PlanPremiumCountryUSADeviceGalaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI noticed recently that some of my songs are greyed out on my phone, but they are not on my desktop I want to sync the playlists but I cant ...

  • Music Fan
  • Plan Premium Country USA Device Galaxy Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I noticed recently that some of my songs are greyed out on ...
  • Elena
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution app do not work

PlanFree/PremiumCountryUKDevicexiaomiOperating SystemandroidMy Question or IssueHi everyone,Long time ago I open a spotify account. I cant open my account through my phone. Always tell me that I am offline or not connected. but I can connect through ...

  • Visitor
  • Plan Free/Premium Country UK Device xiaomi Operating System android My Question or Issue Hi everyone, Long time ago I open a spotify account. I cant open my account through my phone. Always...
  • Elena
  • Moderator
  • 283 Views
  • 2 replies
  • 1 likes
  • 283 Views
  • 2 replies
  • 1 likes

Superuser Contribution Liked songs list dissapeared

PlanPremium for StudentsCountryMexicoDeviceSamsung Grand PrimeOperating SystemAndroid MarshmallowHi! This past week I've been having troubles with the Liked songs list, it just dissapeared and when I rap on it the app closes. The songs that should be...

  • Casual Listener
  • Plan Premium for Students Country Mexico Device Samsung Grand Prime Operating System Android Marshmallow Hi! This past week I've been having troubles with the Liked songs list, it just dissap...
  • ValeNuñez
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Messing with quality messed up songs

Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?

  • Casual Listener
  • Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?
  • Jtbmth
  • Casual Listener
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Why can't I see the tracklists on certain albums

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not.Thank you!   

Screenshot_20200811-002004.jpg Screenshot_20200811-002042.jpg
  • Visitor
  • I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not. Thank you! 🙂    
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Offline Playlist for Nvidia Shield

PlanPremiumDeviceNvidia Shield Operating SystemAndroid Oreo My Question or IssueI've been using Spotify for years and was always happy with the functionality on my desktop or mobile phones. I recently purchased a nvidia shield, that is now acting as ...

  • Casual Listener
  • Plan Premium Device Nvidia Shield  Operating System Android Oreo   My Question or Issue I've been using Spotify for years and was always happy with the functionality on my desk...
  • Snowhecht
  • Casual Listener
  • 1126 Views
  • 2 replies
  • 1 likes
  • local file
    Nvidia shield
    shield tv
  • 1126 Views
  • 2 replies
  • 1 likes

App started to crush after launching on Samsung Galaxy M30s

PlanPremiumCountryRussiaDeviceSamsung Galaxy M30sOperating SystemAndroid My Question or IssueToday Spotify on my Android started to crush after launching. I tried to reinstall app and reboot device, nothing works.

  • Casual Listener
  •   Plan Premium Country Russia Device Samsung Galaxy M30s Operating System Android   My Question or Issue Today Spotify on my Android started to crush after launching. I tried to ...
  • Aleksandr667
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • Android
    App problem
    Samsung Galaxy M30s
  • 389 Views
  • 2 replies
  • 0 likes

Solved!! Only playing introductions

PlanFree/PremiumCountry DeviceOnePlus 8Operating SystemAndroid Oxygen My Question or IssueAfter about 15 songs, it switches to only playing song intros (15 seconds). I have to uninstall and reinstall for it to work temporarily. Any assistance is appr...

  • Casual Listener
  • Plan Free/Premium Country   Device OnePlus 8 Operating System Android Oxygen   My Question or Issue After about 15 songs, it switches to only playing song intros (15 seconds)...
  • Billy-J
  • Spotify Star
  • 2081 Views
  • 5 replies
  • 0 likes
  • 2081 Views
  • 5 replies
  • 0 likes

Bug Artist

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the application. Even when the song on the phone goes and I tr...

  • Casual Listener
  • I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the applica...
  • JDenmusic
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

I can't follow Spotify links un Parler app.

PlanFree/PremiumCountry DeviceXiaomiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try yo follow a link to open.spotify.com from a Parley I get an error.Links are like:spotify://track/0HdPlhaH6NkJ6ARMkasWFJ?si=yJS_...

  • Casual Listener
  • Plan Free/Premium Country   Device Xiaomi Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I try yo follow a link to open.spotify.com from...
  • Billy-J
  • Spotify Star
  • 641 Views
  • 7 replies
  • 0 likes
  • Parler
  • 641 Views
  • 7 replies
  • 0 likes

Superuser Contribution Play button not available in landscape

PlanFreeCountryRussiaDeviceHUAWEI Mediapad M5 8.4'Operating SystemAndroid 9 My Question or IssueWhen I open playlist Radio with landscape mode, play button inaccessible.

  • Casual Listener
  • Plan Free Country Russia Device HUAWEI Mediapad M5 8.4' Operating System Android 9   My Question or Issue When I open playlist Radio with landscape mode, play button inaccessible.
  • Ivan
  • Spotify Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • Android
    bug
    Radio
  • 462 Views
  • 3 replies
  • 0 likes

Device not compatable

PlanFreeCountry Netherlands DeviceHuawei P smart FIG-LX1Operating SystemAndroid 9 My Question or IssueHello, i am a new user here. I just made an account and wanted to download the app but it says my device is not compatable. I tried some suggested s...

  • Visitor
  •   Plan Free Country Netherlands   Device Huawei P smart FIG-LX1 Operating System Android 9   My Question or Issue Hello, i am a new user here. I just made an account and wan...
  • gabeweb
  • Newbie
  • 376 Views
  • 1 replies
  • 1 likes
  • 376 Views
  • 1 replies
  • 1 likes

Shazam can't find my playlist

Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?

  • Casual Listener
  •   Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use.   How can I fix this?
  • Bittencourt
  • Spotify Star
  • 970 Views
  • 5 replies
  • 1 likes
  • 970 Views
  • 5 replies
  • 1 likes

bluetooth autoplay samsung s10+

Getting tired on spotify autoplaying everytime bluetooth is connected. how do you turn this off? samsung s10+

  • Casual Listener
  • Getting tired on spotify autoplaying everytime bluetooth is connected.       how do you turn this off?   samsung s10+
  • Heythatsme
  • Community Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify se cierra al buscar albumes, artistas y entrar a configuraciones de almacenamiento

PlanPremiumCountryMexico DeviceSony Xperia XA UltraOperating SystemAndroid 7My Question or IssueHola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar a mis canciones favoritas (liked songs), buscar álbumes e intentar configurar el ...

  • Visitor
  •   Plan Premium Country Mexico  Device Sony Xperia XA Ultra Operating System Android 7 My Question or Issue Hola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar...
  • Mario
  • Spotify Legend
  • 1380 Views
  • 1 replies
  • 0 likes
  • 1380 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics for Hindi Songs are not working

Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below.PlanPremiumCountryIndiaDeviceXiaomi Redmi 6 ProOperat...

  • Regular
  • Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below. ...
  • Billy-J
  • Spotify Star
  • 1511 Views
  • 3 replies
  • 0 likes
  • 1511 Views
  • 3 replies
  • 0 likes