Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button
how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button
269 Views
0 replies
0 likes
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Visitor
44159 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an android phone and previously liked a bunch of podcasts I was interested in listenin...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
495 Views
1 replies
0 likes
Hi Spotify Community, Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps. The problem consistently occurs when I select a track from a different album to the on...
Hi Spotify Community, Since this week I've been encountering major slowdown/unresponsiveness when changing tracks on both the Android TV and Xbox One Spotify apps. The problem consi...
Music Fan
1939 Views
1 replies
1 likes
I'm on a premium plan, using an S9 galaxy. I've been paying for about 4 years. When streaming spotify and using my phones data, the data usage is abnormally high. I have the cellular streaming setting to "very high" and it has been like that for year...
I'm on a premium plan, using an S9 galaxy. I've been paying for about 4 years. When streaming spotify and using my phones data, the data usage is abnormally high. I have the cell...
Spotify Legend
427 Views
1 replies
0 likes
PlanPremiumSweden DeviceSamsung Galaxy 10eOperating SystemAndroid 10 My Question or IssueI have had problems with below bug and therefore I got happy when I saw you had released a new version on play store. The update/ download stopped at 68 % and ne...
Plan Premium Sweden Device Samsung Galaxy 10e Operating System Android 10 My Question or Issue I have had problems with below bug and therefore I got happy when I saw you had ...
943 Views
0 replies
1 likes
Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el problema es que debería detenerse durante el video y ya...
Hola, tengo un problema, con mi celular Mi A2 Lite, cuando abro un video en otra app (como YouTube, Facebook, Instagram) Spotify se cierra, incluso cuando escucho una nota de voz en WhatsApp, el prob...
1083 Views
0 replies
0 likes
I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...
I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...
Casual Listener
697 Views
1 replies
2 likes
PremiumUnited States Pixel 3aAndroid 11 I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone buttons. I can hit the button for play which successfully causes it to play, but the button...
Premium United States Pixel 3a Android 11 I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone but...
Spotify Legend
2658 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks
Plan Premium Country India Device OnePlus 3 Operating System Windows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought...
Visitor
1657 Views
2 replies
3 likes
PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...
Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9 My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...
Visitor
49399 Views
37 replies
26 likes
PlanPremium DeviceTested on Samsung Galaxy S9 and Samsung Galaxy S20Operating SystemAndroid 10 Info about Smartwatch:Samsung Galaxy Watch 3, One UI Watch version 2.0, Tizen version 5.5.0.1 When I have the Spotify App installed on my smartwatch, and u...
Plan Premium Device Tested on Samsung Galaxy S9 and Samsung Galaxy S20 Operating System Android 10 Info about Smartwatch: Samsung Galaxy Watch 3, One UI Watch version 2.0, Tize...
Spotify Legend
528 Views
1 replies
2 likes
Spotify (Premium account) keeps stopping randomly when I play through Google Nest Mini. I have determined it is only a spotify issues. Sometimes it can play several songs, sometimes it will stop after 1 song, sometimes mid-song. Sometimes after 30 se...
Spotify (Premium account) keeps stopping randomly when I play through Google Nest Mini. I have determined it is only a spotify issues. Sometimes it can play several songs, sometimes it wi...
Casual Listener
22313 Views
31 replies
5 likes
When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor internet connections, or with larger files. This create...
When attempting to play a file on a slow internet connection, Spotify will begin to LOAD the content, but won't display any obvious sign that it's doing so. This happens especially often on poor inte...
541 Views
0 replies
0 likes
Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or IssueIn BETA version, I get the "no internet connection" warning but I have 4G or WiFi connectivity, Spotify doesn't download anything, no m...
Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or Issue In BETA version, I get the "no internet connec...
Spotify Legend
442 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...
Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.) My Question or Issue When playing music background or while screen is locked the m...
Spotify Legend
485 Views
1 replies
0 likes
PlanPremiumCountryU.S.DeviceSAMSUNG Galaxy 10Operating System My Question or IssueWhen listening to daily drive while running with earbuds, I can't skip podcasts in daily drive. There needs to be a USER option like other podcast interfaces where we c...
Plan Premium Country U.S. Device SAMSUNG Galaxy 10 Operating System My Question or Issue When listening to daily drive while running with earbuds, I can't skip podcasts in dai...
Not applicable
555 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 11My Question or IssueI was listening to a Joe Rogan episode that I had downloaded and it stopped playing while I was running. (Where I live the service is spotty so I always down...
Plan Premium Country United States Device Pixel 4 XL Operating System Android 11 My Question or Issue I was listening to a Joe Rogan episode that I had downloaded and it stopped playing whil...
Spotify Legend
9488 Views
3 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy Note 9Operating SystemAndroid v10 Car stereo Spotify showing disconnected. Music still plays however no song info shows on screen and no controls active can only control via phone.I have already Un...
Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android v10 Car stereo Spotify showing disconnected. Music still plays however no song i...
Moderator
1007 Views
1 replies
0 likes
PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSpotify isn't showing any info whenever I open an artist in my library neither search, I can look for songs and play them one by one but not allowed to play my l...
Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1 My Question or Issue Spotify isn't showing any info whenever I open an artist in my library neither search...
Spotify Legend
489 Views
1 replies
0 likes
