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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850316 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850316 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16795 Views
  • 3 replies
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  • 16795 Views
  • 3 replies
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Superuser Contribution Can not share insta story

PlanPremium/FamilyCountryTurkeyDeviceXiaomi mi 6Operating SystemAndroid 9, miui 11.0.3 global rom My Question or IssueHello i try to share insta story but there is only 'direct' option.Not stories.What should i do

  • Visitor
  •   Plan Premium/Family Country Turkey Device Xiaomi mi 6 Operating System Android 9, miui 11.0.3 global rom   My Question or Issue Hello i try to share insta story but there is on...
  • ReiniKopschar
  • Visitor
  • 571 Views
  • 2 replies
  • 1 likes
  • Instagram
    share
    Story
    storysharing
  • 571 Views
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  • 1 likes

Spotify starts after phone call im my bluetooth buds

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution?PlanPremiumCountrySwedenDeviceGalaxy 9+ (samsung buds +) Piooner car stereoOperating SystemAndroid M...

  • Visitor
  • spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution? Plan Premium Country Sweden Device Galaxy ...
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  • 174 Views
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Superuser Contribution Lockscreen controls do not work

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s8Operating SystemAndroid version 9 My Question or IssueThe controls for Spotify on my lock screen have ceased to work. I can't pause or change the selection. This is kinda dangerous for me while I'...

  • Music Fan
  •   Plan Premium Country United States Device Samsung Galaxy s8 Operating System Android version 9   My Question or Issue The controls for Spotify on my lock screen have ceased to...
  • Xenia
  • Moderator
  • 422 Views
  • 4 replies
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  • 422 Views
  • 4 replies
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Superuser Contribution Can't mark podcast as played or unplayed.

PlanPremiumCountryFinland DeviceHuawei P10 LiteOperating System My Question or IssueWhen i press the mark as played, or mark as unplayed button, nothing happens. It just stays the same, so when i have played a podcast, i can never unplay it.

  • Visitor
  • Plan Premium Country Finland   Device Huawei P10 Lite Operating System     My Question or Issue When i press the mark as played, or mark as unplayed button, nothing happen...
  • Ivan
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 1 likes
  • 320 Views
  • 1 replies
  • 1 likes

Spotify Changes Default Download Location By Itself

My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music downloads. Specifically, it changed the storage location from my SD card t...

  • Casual Listener
  • My Question or Issue   I am using Spotify Version 8.5.31.676 for Android.  Twice in the last week, the Spotify app has, on its own, changed the default storage location for music download...
  • wildcatguy
  • Casual Listener
  • 998 Views
  • 4 replies
  • 4 likes
  • 998 Views
  • 4 replies
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Superuser Contribution Downloads happens again and again and Login Issues

PlanPremiumCountryINDIADeviceSAMSUNG GALAXY A8 starOperating System Android Pie My Question or IssueI was traveling on an airplane and it so happened that as soon as I lost connectivity, I wasn't able to open the app and it asked me to log in.And it ...

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  • Casual Listener
  • Plan Premium Country INDIA Device SAMSUNG GALAXY A8 star Operating System  Android Pie   My Question or Issue I was traveling on an airplane and it so happened that as soon ...
  • harry_spot
  • Casual Listener
  • 405 Views
  • 3 replies
  • 0 likes
  • downloads
    Login
  • 405 Views
  • 3 replies
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Superuser Contribution I cant share playlists i made on instagram! I can share individual songs/others playlists.

PlanPremium CountryUnited States DeviceAndroid/ j7 starOperating SystemAndroid My Question or IssueI cant share playlists i made but have no problem sharing individual songs or other peoples playlists. Whenever i try, spotify tells me i cant share at...

  • Visitor
  • Plan Premium  Country United States  Device Android/ j7 star Operating System Android   My Question or Issue I cant share playlists i made but have no problem sharing individ...
  • Ivan
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Playlist
    sharing
  • 337 Views
  • 1 replies
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Solved!! Shazam - not able to connect to Spotify premium

PlanPremiumCountryU.S.A.Device(Samsung Galaxy S10)Operating System(Android Version 9; One UI version 1.1)My Question or IssueMy Spotify premium account was connected to my Shazam app (as the default streaming service). But I noticed songs I Shazam no...

Screenshot_20191103-113616_Shazam.jpg Screenshot_20191103-114001_Shazam.jpg
  • Newbie
  • Plan Premium Country U.S.A. Device (Samsung Galaxy S10) Operating System (Android Version 9; One UI version 1.1) My Question or Issue My Spotify premium account was connected to my Shazam ap...
  • xfitzyx
  • Newbie
  • 6239 Views
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  • Android
    Connection failed
    Shazam
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Superuser Contribution Sharing my song

My device says that my song is there, On spotify you can see that the song is on the site but it doesn't let the user play the song when the link is shared. You automatically have to shuffle to different songs. Why is that? I'm trying to get my song ...

  • Visitor
  • My device says that my song is there, On spotify you can see that the song is on the site but it doesn't let the user play the song when the link is shared. You automatically have to shuffle to diffe...
  • Mario
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
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Spotify app used to freeze and shutter the screen possibly lead to purple vertical lines

PlanFreeCountryIndiaDeviceSony KDL-50W800COperating SystemAndroid TV My Question or IssueHave been using Spotify for Android TV for sometime now and have noticed that the app occasionally shutters my TV's screen and freezes after a couple of songs, I...

  • Visitor
  • Plan Free Country India Device Sony KDL-50W800C Operating System Android TV   My Question or Issue Have been using Spotify for Android TV for sometime now and have noticed that the app...
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  • 267 Views
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Superuser Contribution Black screen since upgrade

PlanFree/PremiumCountryCanadaDeviceLenovoOperating SystemAndroid 7My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country Canada Device Lenovo Operating System Android 7 My Question or Issue  
  • aozgovde
  • Casual Listener
  • 594 Views
  • 2 replies
  • 0 likes
  • 594 Views
  • 2 replies
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Superuser Contribution No se escucha después de cortar una llamada

Hola. Tengo un Xiaomi MiA3 con android 10. Cuando estoy escuchando y recibo una llamada o veo algo en instagram que cambia el sonido... Spotify se corta y no se escucha más... Pero se sigue reproduciendo... Es un bug en android 10? Porque con Google ...

  • Casual Listener
  •   Hola. Tengo un Xiaomi MiA3 con android 10. Cuando estoy escuchando y recibo una llamada o veo algo en instagram que cambia el sonido... Spotify se corta y no se escucha más... Pero se sigue r...
  • Ivan
  • Spotify Legend
  • 1187 Views
  • 1 replies
  • 0 likes
  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution No controls on lock screen/DND/Android Pie

Hi All, I would like to be able to see Spotify controls on my lock screen when Do Not Disturb mode is on. My DND settings are to hide all notifications, only allow media and alarms. Even after going into notification settings for Spotify and setting ...

  • Casual Listener
  • Hi All,   I would like to be able to see Spotify controls on my lock screen when Do Not Disturb mode is on. My DND settings are to hide all notifications, only allow media and alarms. Even aft...
  • pwalk
  • Casual Listener
  • 630 Views
  • 2 replies
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  • 630 Views
  • 2 replies
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Pauses at 1 second for each song

PlanPremium Country USADeviceMoto Z2 forceOperating SystemAndroid version 8.0.0 My Question or IssueWhenever I skip a song it plays to one second but then freezes/pauses but then keep playing the rest of the song with no problem but if i let a song f...

  • Regular
  • Plan Premium  Country  USA Device Moto Z2 force Operating System Android version 8.0.0   My Question or Issue Whenever I skip a song it plays to one second but then free...
  • Fab12321
  • Casual Listener
  • 774 Views
  • 4 replies
  • 0 likes
  • 774 Views
  • 4 replies
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Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

  • Newbie
  • Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...
  • Emilia_8
  • Spotify Star
  • 2146 Views
  • 1 replies
  • 0 likes
  • Android
    repeat button
    spotify free
  • 2146 Views
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Solved!!Superuser Contribution Huawei p20 - Problem downloading songs from Spotify

I have Spotify premium and a Huawei p20. The problem is to download songs from Spotify so I can play them when I am offline. I have turned on the button "Download using cellular", but still Spotify shows only a black circle with a green arrow in fron...

  • Visitor
  • I have Spotify premium and a Huawei p20. The problem is to download songs from Spotify so I can play them when I am offline. I have turned on the button "Download using cellular", but still Spotify s...
  • Ivan
  • Spotify Legend
  • 1063 Views
  • 1 replies
  • 0 likes
  • Huawei P20 - Problems downloading songs from Spotify
  • 1063 Views
  • 1 replies
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Superuser Contribution Remove a downloaded Spotify playlist from a Samsung Gear S3

Plan == Premium FamilyCountry == US DeviceSamsung Galaxy S3 frontier My Question or IssueI have downloaded a playlist from Spotify to my Gear S3, but will want to remove it to free up space. How do you do this? I can't see, from the interface, a prom...

  • Visitor
  • Plan == Premium Family Country == US   Device Samsung Galaxy S3 frontier    My Question or Issue I have downloaded a playlist from Spotify to my Gear S3, but will want to r...
  • Ivan
  • Spotify Legend
  • 1895 Views
  • 1 replies
  • 0 likes
  • Gear
    S3
    Samsung
  • 1895 Views
  • 1 replies
  • 0 likes

song will quit playing 20 seconds to the end.

I'm a paying Spotify customer, I have the app on my Droid 2 and I have for the last three months.It wasn't until recently that I'd be listening to Spotify and the song will stop about 20-40 seconds 'til the end and not continue. I attempt to hit play...

  • Newbie
  • I'm a paying Spotify customer, I have the app on my Droid 2 and I have for the last three months. It wasn't until recently that I'd be listening to Spotify and the song will stop about 20-40 secon...
  • JennPerri06
  • Newbie
  • 4963 Views
  • 11 replies
  • 1 likes
  • 4963 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution One Song Keeps stopping "Cradles" by Sub Urban

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid Pie My Question or IssueSomeone else had the same problem, The song "Cradles" by Sub Urban suddenly stops playing at 0:47 every time when I'm listening on my phone. It was s...

  • Casual Listener
  • Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android Pie   My Question or Issue Someone else had the same problem, The song "Cradles" by Sub Urban ...
  • Piero_LG
  • Visitor
  • 3970 Views
  • 4 replies
  • 3 likes
  • 3970 Views
  • 4 replies
  • 3 likes

Superuser Contribution Lock screen Pause button not work

PlanPremiumCountryFranceDeviceTest on a Samsung Galaxy A80 + Galaxy J6Operating SystemAndroid 9 + One UI 1.1Spotify Version8.5.49.973 My Question or IssueThe pause button not work on the lock screen (Look the gif) 

gif.gif
  • Casual Listener
  • Plan Premium Country France Device Test on a Samsung Galaxy A80 + Galaxy J6 Operating System Android 9 + One UI 1.1 Spotify Version 8.5.49.973   My Question or Issue The pause button...
  • Dams678
  • Casual Listener
  • 387 Views
  • 5 replies
  • 0 likes
  • 387 Views
  • 5 replies
  • 0 likes