Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110369 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222288 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578945 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476916 Views
577 replies
40 likes
PlanPremiumCountryNew ZealandDeviceNokia 7+Operating SystemAndroid Pie My Question or IssueSpotify keeps getting stuck on the current track (usually a podcast) - I have to clear the app data completely to fix it. I've recently done a complete fresh r...
Plan Premium Country New Zealand Device Nokia 7+ Operating System Android Pie My Question or Issue Spotify keeps getting stuck on the current track (usually a podcast) - I have to cl...
Spotify Legend
837 Views
3 replies
2 likes
spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...
spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...
Spotify Legend
824 Views
1 replies
1 likes
PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...
Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700 My Question or Issue Hello, I opened an issue for the...
599 Views
0 replies
0 likes
Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...
Plan: Premium Device: Google Pixel Operating System: Android 9 My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...
Moderator
1094 Views
4 replies
0 likes
PlanFamilyCountryGermanyDeviceSamsung Galaxy S9+SoftwareAndroid 10One UI 2.0Samsung's Security Patch level 1st July 2020Spotify 8.5.6 9.834 My Question or IssueSo the app is presenting a very strange pattern of misbehaviors that is escalating. It sta...
Plan Family Country Germany Device Samsung Galaxy S9+ Software Android 10 One UI 2.0 Samsung's Security Patch level 1st July 2020 Spotify 8.5.6 9.834 My Question or Issue So the a...
Moderator
4744 Views
4 replies
2 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy M21Operating SystemAndroid My Question or IssueWhen browsing a list of podcast episodes it keeps returing to the top - the newest episodes on its own, despite me scrolling down.When filtered by the date fr...
Plan Premium Country Poland Device Samsung Galaxy M21 Operating System Android My Question or Issue When browsing a list of podcast episodes it keeps returing to the top - the newest...
Moderator
524 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...
Plan Premium Country United States Device Galaxy Note20 Operating System Android 11 My Question or Issue My notification shade is bugged and will not allow me to dismiss song...
Moderator
2111 Views
7 replies
1 likes
PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.
Plan Premium Country Norway Device Asus Zenfone 6 Operating System Android My Question or Issue App won't launch 90% of the time, and when it does it's not responding, did a reinstal...
Spotify Legend
528 Views
1 replies
0 likes
I'm a premium user on Windows and Android.There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are:-Following-Going to artist radio-Report-Share Have the Bios and backgrounds been eliminated?K...
I'm a premium user on Windows and Android. There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are: -Following -Going to artist ...
987 Views
0 replies
3 likes
PlanPremiumCountry Device(Galaxy 7)Operating System(Android) My Question or Issuei want to add a non spotify music on my android bc i didn't want to sync my desktop to my android so where to put my downloaded music for it to apear in spotify
Plan Premium Country Device (Galaxy 7) Operating System (Android) My Question or Issue i want to add a non spotify music on my android bc i didn't want to sync my desktop to m...
Spotify Star
546 Views
1 replies
0 likes
PlanPremiumCountrySerbiaDevice(Xiaomi Mi Note 10)Operating System(Android 11)My Question or IssueHi,Starting from couple of days ago there is really irritating issue with Spotify App.When listening playlist on Google Home Mini speaker via google cast...
Plan Premium Country Serbia Device (Xiaomi Mi Note 10) Operating System (Android 11) My Question or Issue Hi, Starting from couple of days ago there is really irritating issue with Spotify ...
Spotify Legend
3670 Views
17 replies
8 likes
I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...
I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. ...
Spotify Legend
538 Views
1 replies
0 likes
PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...
Plan Premium - Trial Country Australia Device Samsung A71 Operating System Android My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out b...
Spotify Legend
808 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy M02Operating SysteAndroid v10 My Question or IssueHi team, just wanted to know if there is a way/short cut to copy songs from one playlist to other. Also, is there a way wherein the user can select all the ...
Plan Premium Country India Device Samsung Galaxy M02 Operating Syste Android v10 My Question or Issue Hi team, just wanted to know if there is a way/short cut to copy songs from one ...
Spotify Legend
1500 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueSo I recently update to Android 10, and one of the features is the seekable audio in the dropdown notification bar. I hate it. It takes up space, I acci...
Plan Premium Country South Africa Device Huawei P30 Lite Operating System Android 10 My Question or Issue So I recently update to Android 10, and one of the features is the seekable ...
Spotify Legend
3118 Views
3 replies
1 likes
I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...
I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app. It's goo...
Newbie
2789 Views
3 replies
1 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...
Plan Free Country United States Device Samsung Galaxy J7 Crown Operating System Android 9 "Pie" My Question or Issue I cannot get Spotify on Android to work at all this week......
Moderator
976 Views
1 replies
0 likes
PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...
Plan Free/Premium Country PL Device HTC U11 Operating System Android 9.0 My Question or Issue I have a suggestion, As we know, there is a category "Discovered on" on artists Page, vi...
Moderator
589 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.
Plan Premium Country US Device Samsung Galaxy S10 Operating System Android Oreo My Question or Issue The skip song button on the lock screen of my phone will not let me skip and...
Spotify Legend
739 Views
1 replies
0 likes
PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...
Plan Premium Device (Samsung Note 9) Operating System (Android) My Question or Issue I say Hey google play music. I have it set to work when the screen is off. It is just fine, it sta...
Visitor
1167 Views
1 replies
3 likes
