Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
  • 375428 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotfiy Connect Sits On Connecting...

PlanPremiumCountryAustraliaDeviceSamsung S21+Operating SystemAndroid version 11 My Question or IssueI recently got a new mobile phone.Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hi...

Casual Listener

  Plan Premium Country Australia Device Samsung S21+ Operating System Android version 11   My Question or Issue I recently got a new mobile phone. Spotify Connect shows both my ...

Jeremy

Spotify Legend

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume

PlanPremiumCountry Brasil DeviceMotorola Moto One ActionOperating SystemAndroid One Sempre que bloqueio a tela o volume do spotify diminui.

Visitor

  Plan Premium Country Brasil   Device Motorola Moto One Action Operating System Android One   Sempre que bloqueio a tela o volume do spotify diminui.  

Elena

Moderator

394 Views

1 replies

0 likes

volume android changing
volume bug
volume difference
Volume down
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Randomly pausing on Android

PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...

Regular

Plan No registered plan Country United States of America Device (Samsung Galaxy S20 5G Operating System (Android)   My Question or Issue My music is still randomly pausing on my Androi...

Jeremy

Spotify Legend

961 Views

5 replies

0 likes

  • 961 Views
  • 5 replies
  • 0 likes

Some podcasts and shows not showing new episodes.

PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...

Casual Listener

  Plan Premium Country Australia Device Redmi k30 ultra Operating System (Android 10, MIUI 12)   My Question or Issue Hi, I've come across this wierd bug with my phone that ha...

bnflx-_mtnliq

Casual Listener

7791 Views

2 replies

0 likes

not updating
podcast
Shows
  • 7791 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Missing shuffle and repeat buttons

Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...

Casual Listener

Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I canno...

Jeremy

Spotify Legend

2099 Views

8 replies

0 likes

Android
Playlists
  • 2099 Views
  • 8 replies
  • 0 likes

Superuser Contribution Current song playing doesn't show in the current song window

Plan. Premium CountryViệt Nam DeviceBlackBerry Operating System. Android My Question or IssueSuddenly the now playing pane pane has stopped updating to display the current song playing. On my Windows 10 PC I was earlier listening to Lana Delray, and ...

Music Fan

  Plan. Premium  Country Việt Nam  Device BlackBerry  Operating System. Android    My Question or Issue Suddenly the now playing pane pane has stopped updating ...

ECMalcolm

Regular

40694 Views

16 replies

16 likes

  • 40694 Views
  • 16 replies
  • 16 likes

Superuser Contribution Lyrics don't show up anymore.

PlanPremiumCountryCanadaDeviceAndroid My Question or IssueSo until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went back to shows where the lyrics did show up yesterday, and now they do not display. There i...

Music Fan

Plan Premium Country Canada Device Android       My Question or Issue So until yesterday, lyrics on songs showed up automatically. Now lyrics do not show up at all. I went ba...

Eni

Moderator

6849 Views

8 replies

4 likes

  • 6849 Views
  • 8 replies
  • 4 likes

Superuser Contribution [Android] Wrong title for playing song is displayed

PlanPremiumCountryUkraineDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10.3.4.GM21AAApplication version8.5.78.909 My Question or IssueThe song name and picture are not matched with actually playing song. Please take a look at attached scre...

Newbie

Plan Premium Country Ukraine Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10.3.4.GM21AA Application version 8.5.78.909   My Question or Issue The song name and picture...

Mihail

Spotify Legend

2958 Views

9 replies

4 likes

  • 2958 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution 'And more' button on albums and artist pages not working on premium?

PlanPremium (Trial)CountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or Issue I've just started the one month trial for Premium and I can't open song lists on any album or artist pages? I can open individual songs on playlists ...

Casual Listener

Plan Premium (Trial) Country UK Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue  I've just started the one month trial for Premium and I can't open s...

CarlosE

Spotify Legend

1911 Views

3 replies

0 likes

  • 1911 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Android leaves shuffle on after alarm

Plan: PremiumCountry: USDevice: Google Pixel 3aOS: Android Issue: After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remain enabled. Later in the day, when playing music, I have to remember to turn off shuffle, e...

Casual Listener

Plan: Premium Country: US Device: Google Pixel 3a OS: Android   Issue:   After a Google Clock alarm activates that plays a playlist in shuffle mode, shuffle will remai...

CarlosE

Spotify Legend

722 Views

1 replies

3 likes

  • 722 Views
  • 1 replies
  • 3 likes

Superuser Contribution Battery drain on Android (Samsung Galaxy A52)- April 2021

PlanPremiumCountryIndiaDeviceSamsung Galaxy A52Operating SystemAndroid 11, One UI 3.1 My IssueNoticed a massive battery drain on the new Samsung A52 device. Earlier I thought it was my old iPhone's battery hence moved to a new phone. Tried following ...

Casual Listener

Plan Premium Country India Device Samsung Galaxy A52 Operating System Android 11, One UI 3.1   My Issue Noticed a massive battery drain on the new Samsung A52 device. Earlier I th...

Eni

Moderator

1541 Views

3 replies

0 likes

Android
battery
drain
Spotify
  • 1541 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

Music Fan

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before.   My phone and desktop pc find each other fine ove...

CarlosE

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

Roadie

Yet another showstopping bug from the stupid cunts at Spotify.   When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...

CarlosE

Spotify Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9   iPhone 6 iOS 12   My Question or Issue My playlists are being rearranged by ...

CarlosE

Spotify Legend

7291 Views

14 replies

9 likes

folders
Playlists
Sorting Playlists
  • 7291 Views
  • 14 replies
  • 9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Visitor

Plan Premium Country USA Device Note 20 Ultra Operating System Android   My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...

Eni

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

Newbie

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior.   I've only experienced it on the mobile app, but it happens constantly. I have "A...

644 Views

0 replies

3 likes

Mobile
  • 644 Views
  • 0 replies
  • 3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Music Fan

Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...

Nightflyre9

Music Fan

3247 Views

8 replies

4 likes

  • 3247 Views
  • 8 replies
  • 4 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

Visitor

i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...

Eni

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Visitor

Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?

Novy

Moderator

3449 Views

1 replies

1 likes

  • 3449 Views
  • 1 replies
  • 1 likes