Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6924 Views

0 replies

7 likes

  • 6924 Views
  • 0 replies
  • 7 likes

Superuser Contribution automatic fast forwarding/skipping

PlanPremiumCountryNorwayDeviceSamsung Galaxy S20 UltraOperating SystemAndriod 10 My Question or IssueHello. After last update I have been having issues where songs randomly just skip/fast forward like 0.5 second or 1 second forward. sometimes it happ...

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy S20 Ultra Operating System Andriod 10   My Question or Issue Hello. After last update I have been having issues where songs randomly j...

Ivan

Spotify Legend

10455 Views

3 replies

0 likes

  • 10455 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't tap on song currently playing

PlanPremiumCountryINDIADeviceOppo K3Operating SystemANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is playing and I click on the song from the bottom bar, it does not open up in full screen. Howeve...

Newbie

Plan Premium Country INDIA Device Oppo K3 Operating System ANDROID 10   My Question or Issue     If I switch away from Spotify and then back to the app, when a song is play...

Ivan

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Daily drive Playlist not shuffling anymore

Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it doesn't change.It does not matter if I want to shuffle the whole Pla...

Casual Listener

Premium, Android 10 on Honor 10.   Dear team,  It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it d...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle button missing on Android App

PlanPremiumCountryNetherlandsDeviceOnPlus 6Operating SystemLatest Android 10Spotify App 8.5.81.991My Question or IssueFrankly I hate the default Auto Shuffle setting in the Android App. I'd like shuffling to be my choice. Which it will be rarely as I...

Visitor

Plan Premium Country Netherlands Device OnPlus 6 Operating System Latest Android 10 Spotify App 8.5.81.991 My Question or Issue Frankly I hate the default Auto Shuffle setting in the Androi...

Jeremy

Spotify Legend

1722 Views

3 replies

0 likes

Android 10
  • 1722 Views
  • 3 replies
  • 0 likes

Superuser Contribution A bug in my android spotify

Hey there!Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even though I put different songs.Sometimes the player just st...

Casual Listener

Hey there! Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even thou...

Jeremy

Spotify Legend

865 Views

4 replies

1 likes

  • 865 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't transfer local files from desktop Spotify to Samsung S20. Worked on S10.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating SystemAndroid 10 My Question or IssueCan't transfer local files from desktop Spotify to Samsung S20. They're all greyed out. Worked on S10.

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S20 5G (just upgraded from S10, which worked fine).   Operating System Android 10   My Question or Issue Can't transfer...

Alex

Spotify Legend

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing a podcast from Episodes list no longer queues newer episodes

PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...

Casual Listener

Plan Premium Country Portugal Device OnePlus 7t Pro Operating System Android 10 My Question or Issue When playing a podcast from the Episodes list, starting at the oldest one, ther...

Jeremy

Spotify Legend

926 Views

5 replies

0 likes

  • 926 Views
  • 5 replies
  • 0 likes

Superuser Contribution Google assistant 'resume music on spotify' issue

PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...

Casual Listener

Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant   My Question or Issue Previously, using Spotify Connect, the comma...

Mihail

Spotify Legend

2102 Views

1 replies

1 likes

  • 2102 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App skipping songs randomly

Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are played normally, after that Spotify starts to skip single (or several) s...

Music Fan

Hello everybody,   the Spotify App for Android (version 8.5.81.991) always skips songs.   It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are pla...

Novy

Moderator

10733 Views

19 replies

0 likes

  • 10733 Views
  • 19 replies
  • 0 likes

Superuser Contribution Heart button not responding

Device: ZTE Axon 7 (ZTE a2017G)Android 8.0.0BelgiumPremium account Hi, I basically only use spotify to listen to my liked songs, so now that my heart button stopped working everywhere, the app became pretty useless. It started about a month ago, when...

Visitor

Device: ZTE Axon 7 (ZTE a2017G) Android 8.0.0 Belgium Premium account   Hi,   I basically only use spotify to listen to my liked songs, so now that my heart button stopped working ev...

AlejaR

Moderator

1913 Views

5 replies

1 likes

heart
like
  • 1913 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

Casual Listener

Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0)   My Question or Issue From the very beginning of using Spotify on Android, albums an...

Alex

Spotify Legend

2368 Views

18 replies

1 likes

  • 2368 Views
  • 18 replies
  • 1 likes

Superuser Contribution App on Galaxy Watch 3 not working offline

PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...

Visitor

  Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue In offline mode songs will not play despite following al...

lg777

Newbie

3005 Views

4 replies

2 likes

  • 3005 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Download error

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...

Jeremy

Spotify Legend

8387 Views

8 replies

0 likes

  • 8387 Views
  • 8 replies
  • 0 likes

Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

Visitor

Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...

Ivan

Spotify Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...

Ver

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...

YoavKlausner

Visitor

29367 Views

10 replies

0 likes

Cache
  • 29367 Views
  • 10 replies
  • 0 likes

Superuser Contribution Song Length/Display Error

PlanPremium CountryUSA DeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueSo, this is sort of a strange issue to describe, but I've been having it for several weeks. At random intervals, my phone will get stuck showing a singula...

Visitor

Plan Premium   Country USA   Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue So, this is sort of a strange issue to describe, but I've...

Ivan

Spotify Legend

1292 Views

1 replies

0 likes

Android
display
Glitch
Mobile
s20+
  • 1292 Views
  • 1 replies
  • 0 likes

Solved!! Can't access queue

PlanPremiumOperating SystemAndroid 9 My Question or IssueHi everyone, Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't subscribed to Spotify premium.Any ideas on the reason? Thank you's Samuel Padolus

Casual Listener

  Plan Premium Operating System Android 9   My Question or Issue Hi everyone,  Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't sub...

Caleb_xo

Casual Listener

4154 Views

2 replies

0 likes

  • 4154 Views
  • 2 replies
  • 0 likes

Quiet over car Bluetooth

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a problem for many people and it's the reason I'm not going...

Casual Listener

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a proble...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

No shuffle on Discover weekly now playing screen on Android

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueI use The Clock app by Google as my alarm and have it set to play a random song from my Spotify liked songs. This works and is great except this then tur...

Regular

Plan Premium Country Australia Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue I use The Clock app by Google as my alarm and have it set to play a rand...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes