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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106561 Views

26 replies

3 likes

  • 106561 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216069 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216069 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569516 Views

78 replies

3 likes

  • 569516 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469637 Views

577 replies

40 likes

Account
Free
  • 469637 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Notification Shade Player Bugged

PlanPremiumCountryUnited StatesDeviceGalaxy Note20Operating SystemAndroid 11 My Question or IssueMy notification shade is bugged and will not allow me to dismiss songs that are not playing. It's caused many issues with my music playing and will make ...

Casual Listener

  Plan Premium Country United States Device Galaxy Note20 Operating System Android 11   My Question or Issue My notification shade is bugged and will not allow me to dismiss song...

Eni

Moderator

2087 Views

7 replies

1 likes

  • 2087 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Zenfone 6] app trouble

PlanPremiumCountryNorwayDeviceAsus Zenfone 6Operating SystemAndroid My Question or IssueApp won't launch 90% of the time, and when it does it's not responding, did a reinstall without any results. Trouble started after last update.

Newbie

Plan Premium Country Norway Device Asus Zenfone 6 Operating System Android   My Question or Issue App won't launch 90% of the time, and when it does it's not responding, did a reinstal...

Mihail

Spotify Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

[Android][Discover] What happened to the artist biographies on Spotify?

I'm a premium user on Windows and Android.There used to be artist Bios/Backgrounds. They were easily accessed. Currently the only choices I seem to have are:-Following-Going to artist radio-Report-Share Have the Bios and backgrounds been eliminated?K...

Newbie

I'm a premium user on Windows and Android. There used to be artist Bios/Backgrounds. They were easily accessed.   Currently the only choices I seem to have are: -Following -Going to artist ...

982 Views

0 replies

3 likes

Android
  • 982 Views
  • 0 replies
  • 3 likes

add a non spotify

PlanPremiumCountry Device(Galaxy 7)Operating System(Android) My Question or Issuei want to add a non spotify music on my android bc i didn't want to sync my desktop to my android so where to put my downloaded music for it to apear in spotify

Regular

Plan Premium Country   Device (Galaxy 7) Operating System (Android)   My Question or Issue i want to add a non spotify music on my android bc i didn't want to sync my desktop to m...

Billy-J

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app stuck after playing on google cast

PlanPremiumCountrySerbiaDevice(Xiaomi Mi Note 10)Operating System(Android 11)My Question or IssueHi,Starting from couple of days ago there is really irritating issue with Spotify App.When listening playlist on Google Home Mini speaker via google cast...

Newbie

Plan Premium Country Serbia Device (Xiaomi Mi Note 10) Operating System (Android 11) My Question or Issue Hi, Starting from couple of days ago there is really irritating issue with Spotify ...

Jeremy

Spotify Legend

3647 Views

17 replies

8 likes

  • 3647 Views
  • 17 replies
  • 8 likes

Superuser Contribution No internet connection

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi. When I reinstall the app it works for about 30 minutes before it ...

Visitor

I tried everything and I'm just about to just cancel my subscribtion. I'm paying for premium without being able to use it on my phone. It does that when I'm on mobile data and on wifi.    ...

Alex

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt always auto play when my car connects.

PlanPremium - TrialCountryAustraliaDeviceSamsung A71Operating SystemAndroid My Question or Issue I seem to have 2 or 3 problems. 1. Spotify seems to bug out because sometimes when I start my car and the blue tooth tries to kick in but the display say...

Visitor

Plan Premium - Trial Country Australia Device Samsung A71 Operating System Android   My Question or Issue   I seem to have 2 or 3 problems.   1. Spotify seems to bug out b...

Jeremy

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shortcut for adding all the songs from one playlist to another

PlanPremiumCountryIndiaDeviceSamsung Galaxy M02Operating SysteAndroid v10 My Question or IssueHi team, just wanted to know if there is a way/short cut to copy songs from one playlist to other. Also, is there a way wherein the user can select all the ...

Gig Goer

Plan Premium Country India Device Samsung Galaxy M02 Operating Syste Android v10   My Question or Issue Hi team, just wanted to know if there is a way/short cut to copy songs from one ...

Ver

Spotify Legend

1489 Views

1 replies

0 likes

  • 1489 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove audio seek in dropdown notification bar?

PlanPremiumCountrySouth AfricaDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueSo I recently update to Android 10, and one of the features is the seekable audio in the dropdown notification bar. I hate it. It takes up space, I acci...

Casual Listener

Plan Premium Country South Africa Device Huawei P30 Lite Operating System Android 10   My Question or Issue So I recently update to Android 10, and one of the features is the seekable ...

Jeremy

Spotify Legend

3108 Views

3 replies

1 likes

  • 3108 Views
  • 3 replies
  • 1 likes

Superuser Contribution Getting local files to work on your mobile (2020 Edition)

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...

Music Fan

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app. It's goo...

gaRRycaRRyer

Newbie

2775 Views

3 replies

1 likes

Android
firewall
local files
Mobile
Music
Offline Access
PC
  • 2775 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify on Android is broken for me

PlanFreeCountryUnited StatesDeviceSamsung Galaxy J7 Crown Operating SystemAndroid 9 "Pie" My Question or IssueI cannot get Spotify on Android to work at all this week... When I start up the app, Spotify will sometimes lock up almost immediately, forc...

Casual Listener

Plan Free Country United States Device Samsung Galaxy J7 Crown  Operating System Android 9 "Pie"   My Question or Issue I cannot get Spotify on Android to work at all this week......

Novy

Moderator

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android]Please add category "Discovered on" in mobile app

PlanFree/PremiumCountryPLDeviceHTC U11Operating SystemAndroid 9.0 My Question or IssueI have a suggestion, As we know, there is a category "Discovered on" on artists Page, via the desktop app.Would you please implement this feature in mobile version?...

Composer

Plan Free/Premium Country PL Device HTC U11 Operating System Android 9.0   My Question or Issue I have a suggestion, As we know, there is a category "Discovered on" on artists Page, vi...

Novy

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen not able to skip

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating SystemAndroid Oreo My Question or IssueThe skip song button on the lock screen of my phone will not let me skip and is greyed out.

Casual Listener

Plan Premium Country US Device Samsung Galaxy S10 Operating System Android Oreo   My Question or Issue The skip song button on the lock screen of my phone will not let me skip and...

Ivan

Spotify Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

hey google does not work when Spotify is on

PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...

Casual Listener

Plan Premium Device (Samsung Note 9) Operating System (Android)   My Question or Issue I say Hey google play music. I have it set to work when the screen is off. It is just fine, it sta...

Tim3036

Visitor

1156 Views

1 replies

3 likes

assistant
  • 1156 Views
  • 1 replies
  • 3 likes

Superuser Contribution My Tablet says "No internet connection available" on PdaNet hotspot.

PlanFamily CountryUSADeviceONN 10.1" Tablet ProOperating SystemAndroid 10 My Question or IssueSpotify always is offline when I'm on my PdaNet hotspot, It doesn't go offline on my mobile hotspot (which I have a limited amount of data on so I have to u...

Visitor

Plan Family  Country USA Device ONN 10.1" Tablet Pro Operating System Android 10   My Question or Issue Spotify always is offline when I'm on my PdaNet hotspot, It doesn't go offl...

Alex

Spotify Legend

3037 Views

1 replies

0 likes

  • 3037 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add to queue from S8 when listening on Mackbook Air

Plan/PremiumUSA Device S8, Macbook AirOperating System10.15.7 macos catalina - Android V9 listening on my downloaded app on Mackbook air and can't add to or edit queue from S8. Tried restart, reinstall.

Newbie

  Plan /Premium USA   Device  S8, Macbook Air Operating System 10.15.7 macos catalina - Android  V9   listening on my downloaded app on Mackbook air and can't add t...

Alex

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics in Family Plan

PlanPremiumCountryMexicoDeviceRealme 6 ProOperating SystemAndroid My Question or IssueMy account is not showing lyrics, I created a new account and works just well. I was wondering if there's a way to make it work with my old account and in case ther...

Casual Listener

Plan Premium Country Mexico Device Realme 6 Pro Operating System Android   My Question or Issue My account is not showing lyrics, I created a new account and works just well. I was wo...

Mario

Spotify Legend

1011 Views

3 replies

0 likes

Android
Family Plan
lyrics
  • 1011 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queuing songs causes playback to stop

PlanPremiumCountryUKDeviceOppo A72Operating SystemColorOS When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play a different track directly after this happens it will play that song and t...

Gig Goer

Plan Premium Country UK Device Oppo A72 Operating System ColorOS   When a track is queued, the track doesnt play and instead stops the rest of the playlist playing as well. If you play ...

Ver

Spotify Legend

1621 Views

1 replies

0 likes

  • 1621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't pick a certain song from a playlist

Hello, I'd like to use my spotify app on galaxy watch one but the problem is its playing the first song on my playlist and I find no options to pick a certain song from my list to start with What if I've a 1000 song playlist, should i press forward l...

Regular

Hello, I'd like to use my spotify app on galaxy watch one but the problem is its playing the first song on my playlist and I find no options to pick a certain song from my list to start with   ...

CarlosE

Spotify Legend

1303 Views

7 replies

0 likes

  • 1303 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hidden artists still showing up in Discover

PlanPremiumCountryUSADeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or Issue I have two artists hidden, but both of them still show up in my Discover playlists. I have done a hard reset to no avail. My phone is running version 8.6.20.106...

Casual Listener

  Plan Premium Country USA Device Google Pixel 4a Operating System Android 11   My Question or Issue   I have two artists hidden, but both of them still show up in my Disco...

kittenhiccups

Casual Listener

2596 Views

4 replies

0 likes

  • 2596 Views
  • 4 replies
  • 0 likes