Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386375 Views

544 replies

34 likes

Account
Free
  • 386375 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8011 Views

0 replies

7 likes

  • 8011 Views
  • 0 replies
  • 7 likes

Superuser Contribution [LG Smart Phone] Music not progressing on phone and settings are weird

PlanPremiumCountryUSDevice(LG Stylo 6) My Question or IssueAlright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been working. First, songs appear to either be wrong or not playing on my phone (just ...

Newbie

Plan Premium Country US Device (LG Stylo 6)   My Question or Issue Alright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been working...

Novy

Moderator

586 Views

1 replies

0 likes

Other
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to pair Spotify with Samsung Buds+ and Samsung Galaxy Active 2 watch

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch.The Buds+ are paired with watch. I can hear the MUSIC app.However, although my Spotify playlist is on my watch, when it plays, I cannot hear it thru my Buds.If I use my Sam...

Visitor

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch. The Buds+ are paired with watch. I can hear the MUSIC app. However, although my Spotify playlist is on my watch, when ...

Novy

Moderator

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off top section

PlanPremiumCountryUSA Operating SystemAndroid My Question or IssueA few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assumed it was top playlists/albums, but I guess not? It seems like it's more to push pod...

Casual Listener

Plan Premium Country USA  Operating System Android    My Question or Issue A few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assume...

Mario

Spotify Legend

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Go online to see menu.

PlanPremiumCountryEnglandDeviceSamsung Galaxy A6 2018 (December)Operating SystemAndroid 9.0My Question or Issue Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on...

Visitor

Plan Premium Country England Device Samsung Galaxy A6 2018 (December) Operating System Android 9.0 My Question or Issue   Constantly says "Go online to see menu." When I'm online alrea...

Ivan

Spotify Legend

9547 Views

12 replies

12 likes

go online to see menu
Help
Spotify not working
spotify not working on android
  • 9547 Views
  • 12 replies
  • 12 likes

Solved!!Superuser Contribution Available song does not play

Spoiler (Highlight to read) PlanPremiumCountryCHILE Device(Motorola One)Operating System( Android Oreo) My Question or IssueI want to play a song specificly and it shows available in the playlist or artist menu... but its the only one does not play w...

Casual Listener

  Plan Premium Country CHILE   Device (Motorola One) Operating System ( Android Oreo)   My Question or Issue I want to play a song specificly and it shows available in...

Ivan

Spotify Legend

1138 Views

3 replies

0 likes

Android
player
Premium
  • 1138 Views
  • 3 replies
  • 0 likes

Superuser Contribution No video for Joe rogan

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 20 ultraOperating SystemAndroid Oreo My Question or IssueI can still not watch the Joe rogan podcast on my phone. It has been months since you've acquired Joe rogan, with the promise of being a...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 20 ultra Operating System Android Oreo   My Question or Issue I can still not watch the Joe rogan podcast on my phone. It ...

Ver

Spotify Legend

2490 Views

1 replies

0 likes

  • 2490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lockscreen, album art pictures

PlanpremiumCountryfinlandDeviceOneplus 7 proOperating System)android 10My Question or IssueIt Ias been asked for years and you seem to never pay attention to it.Can you please give us an option to disable the cover art wallpaper in the lock screen? T...

Visitor

  Plan premium Country finland Device Oneplus 7 pro Operating System) android 10 My Question or Issue It Ias been asked for years and you seem to never pay attention to it. Can you pl...

óruairc

Casual Listener

2545 Views

3 replies

8 likes

  • 2545 Views
  • 3 replies
  • 8 likes

Superuser Contribution Something went wrong ..

Plan CountryUAEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify ...

Casual Listener

Plan   Country UAE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am usi...

Nabil-dxb

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 30 sec. while playing a song but podcasts are OK

PlanPremiumCountryTurkey DeviceHuawei Mate 10Operating SystemAndroid 9 My Question or IssueWhether it is on the background or opened on the screen, Spotify keeps pausing every 30 seconds only when playing a song, not podcast. I tried pretty much ever...

Casual Listener

Plan Premium Country Turkey  Device Huawei Mate 10 Operating System Android 9   My Question or Issue Whether it is on the background or opened on the screen, Spotify keeps pausing...

Novy

Moderator

2497 Views

1 replies

0 likes

  • 2497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Connecting from Desktop to Andriod

PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...

Music Fan

Plan Premium Country United States Device OnePlus 8 Pro, PC Operating System Oxygen Os 11, Windows 10   My Question or Issue When trying to transfer music from one device to the other,...

Ivan

Spotify Legend

1413 Views

4 replies

0 likes

andriod
Desktop
Windows 10
  • 1413 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Lyrics Option

PlanPremium StudentCountrySloveniaDeviceSamsung Galaxy s20Operating SystemAndroid 11, Windows 10 My Question or IssueI have switched from Deezer to Spotify, because of the student discount. I really miss the lyrics option and as far as I know it shou...

Visitor

Plan Premium Student Country Slovenia Device Samsung Galaxy s20 Operating System Android 11, Windows 10   My Question or Issue I have switched from Deezer to Spotify, because of the st...

Ver

Spotify Legend

625 Views

1 replies

2 likes

  • 625 Views
  • 1 replies
  • 2 likes

Superuser Contribution Trouble playing Offline after recent update(s)

PlanFamilyCountryUSADeviceGalaxy Note 20 UltraOperating SystemAndroid 11.0Spotify Version8.6.18.720My Question or IssueAfter the two most recent updates, I'm not able to play any offline media. I live where there is no connectivity of any kind such a...

Casual Listener

Plan Family Country USA Device Galaxy Note 20 Ultra Operating System Android 11.0 Spotify Version 8.6.18.720 My Question or Issue After the two most recent updates, I'm not able to play an...

Ivan

Spotify Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify used up all my mobile data

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy S10 Lite (up to date)OS: Android 11My Question or IssueSpotify used up the remaining 500MB of my data plan while I wasn't actively using the phone or Spotify. I can only assume it was downloading som...

Casual Listener

Plan: Premium Country: Norway Device: Samsung Galaxy S10 Lite (up to date) OS: Android 11 My Question or Issue Spotify used up the remaining 500MB of my data plan while I wasn't actively using t...

Ivan

Spotify Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lag/Crash, App impossible to use

PlanPremiumCountryFranceDeviceRealme 7iOperating SystemAndroid My Question or IssueYesterday (14/04/2021), everything was fine, since this morning (15/04/2021) the app doesn't work anymore... It is extremely laggy and crash anytime I try to play a so...

Casual Listener

Plan Premium Country France Device Realme 7i Operating System Android   My Question or Issue Yesterday (14/04/2021), everything was fine, since this morning (15/04/2021) the app doesn'...

Novy

Moderator

714 Views

3 replies

0 likes

  • 714 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only plays songs in one section of playlist

Plan: FreeCountry: USADevice: Samsung Galaxy Tab E tablet For example, if I sort my playlist alphabetically by song name and click a song that begins with the letter "G" and shuffle, it will continue playing only songs beginning with "G."If my playli...

Music Fan

Plan: Free Country: USA Device: Samsung Galaxy Tab E tablet   For example, if I sort my playlist alphabetically by song name and click a song that begins with the letter "G" and shuffle...

Elena

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotfiy Connect Sits On Connecting...

PlanPremiumCountryAustraliaDeviceSamsung S21+Operating SystemAndroid version 11 My Question or IssueI recently got a new mobile phone.Spotify Connect shows both my Sonos one speaker and my Denon AVR in the list of devices to connect to, but when I hi...

Casual Listener

  Plan Premium Country Australia Device Samsung S21+ Operating System Android version 11   My Question or Issue I recently got a new mobile phone. Spotify Connect shows both my ...

Jeremy

Spotify Legend

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume

PlanPremiumCountry Brasil DeviceMotorola Moto One ActionOperating SystemAndroid One Sempre que bloqueio a tela o volume do spotify diminui.

Visitor

  Plan Premium Country Brasil   Device Motorola Moto One Action Operating System Android One   Sempre que bloqueio a tela o volume do spotify diminui.  

Elena

Moderator

408 Views

1 replies

0 likes

volume android changing
volume bug
volume difference
Volume down
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Randomly pausing on Android

PlanNo registered planCountryUnited States of AmericaDevice(Samsung Galaxy S20 5GOperating System(Android) My Question or IssueMy music is still randomly pausing on my Android. I have cleared the caches/data, but I am still experiencing the same issu...

Regular

Plan No registered plan Country United States of America Device (Samsung Galaxy S20 5G Operating System (Android)   My Question or Issue My music is still randomly pausing on my Androi...

Jeremy

Spotify Legend

985 Views

5 replies

0 likes

  • 985 Views
  • 5 replies
  • 0 likes

Some podcasts and shows not showing new episodes.

PlanPremiumCountryAustraliaDeviceRedmi k30 ultraOperating System(Android 10, MIUI 12) My Question or IssueHi,I've come across this wierd bug with my phone that has only appeared recently. I've noticed new episodes from some of the shows i follow don'...

Casual Listener

  Plan Premium Country Australia Device Redmi k30 ultra Operating System (Android 10, MIUI 12)   My Question or Issue Hi, I've come across this wierd bug with my phone that ha...

bnflx-_mtnliq

Casual Listener

7829 Views

2 replies

0 likes

not updating
podcast
Shows
  • 7829 Views
  • 2 replies
  • 0 likes