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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryNetherlandsDevicesamsung galaxy S20 UltraOperating Systemandroid 10 updated to last version My Question or Issueafter an android update a few days back spotify stops playing after about 20 to 30 seconds, if you push play it resumes....
Plan Premium Country Netherlands Device samsung galaxy S20 Ultra Operating System android 10 updated to last version My Question or Issue after an android update a few days b...
Spotify Legend
1550 Views
4 replies
0 likes
Currently if I want to watch a podcast with bluetooth headphones, I CANT. Spotify is pausing all video once any of my Bluetooth headphones are connected. Youtube you can do this, I don't see why we can't do this for spotify. Guess this leaves us no c...
Currently if I want to watch a podcast with bluetooth headphones, I CANT. Spotify is pausing all video once any of my Bluetooth headphones are connected. Youtube you can do this, I ...
Moderator
1007 Views
2 replies
0 likes
Premium for family CountryKazakhstan DeviceSamsung Galaxy a 8+ (2018)Operating SystemAndroid 9 My Question or IssueI have an issue, after new updates for android music stopped playing. But searching for new track or album is still working. I hope you...
Premium for family Country Kazakhstan Device Samsung Galaxy a 8+ (2018) Operating System Android 9 My Question or Issue I have an issue, after new updates fo...
Spotify Legend
556 Views
4 replies
0 likes
It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it is playing and I pause the old one showing and it ...
It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it...
Music Fan
485 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy S20 UltraOperating SystemAndriod 10 My Question or IssueHello. After last update I have been having issues where songs randomly just skip/fast forward like 0.5 second or 1 second forward. sometimes it happ...
Plan Premium Country Norway Device Samsung Galaxy S20 Ultra Operating System Andriod 10 My Question or Issue Hello. After last update I have been having issues where songs randomly j...
Spotify Legend
10476 Views
3 replies
0 likes
PlanPremiumCountryINDIADeviceOppo K3Operating SystemANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is playing and I click on the song from the bottom bar, it does not open up in full screen. Howeve...
Plan Premium Country INDIA Device Oppo K3 Operating System ANDROID 10 My Question or Issue If I switch away from Spotify and then back to the app, when a song is play...
Spotify Legend
561 Views
1 replies
0 likes
Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it doesn't change.It does not matter if I want to shuffle the whole Pla...
Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it d...
542 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnPlus 6Operating SystemLatest Android 10Spotify App 8.5.81.991My Question or IssueFrankly I hate the default Auto Shuffle setting in the Android App. I'd like shuffling to be my choice. Which it will be rarely as I...
Plan Premium Country Netherlands Device OnPlus 6 Operating System Latest Android 10 Spotify App 8.5.81.991 My Question or Issue Frankly I hate the default Auto Shuffle setting in the Androi...
Spotify Legend
1734 Views
3 replies
0 likes
Hey there!Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even though I put different songs.Sometimes the player just st...
Hey there! Since I change my account from premium to the duo\couple premuime and added my bf (don't know if it is connected to the broblem or not) the player is stuck showing the same song even thou...
Spotify Legend
875 Views
4 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating SystemAndroid 10 My Question or IssueCan't transfer local files from desktop Spotify to Samsung S20. They're all greyed out. Worked on S10.
Plan Premium Country Canada Device Samsung Galaxy S20 5G (just upgraded from S10, which worked fine). Operating System Android 10 My Question or Issue Can't transfer...
Spotify Legend
580 Views
3 replies
0 likes
PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...
Plan Premium Country Portugal Device OnePlus 7t Pro Operating System Android 10 My Question or Issue When playing a podcast from the Episodes list, starting at the oldest one, ther...
Spotify Legend
931 Views
5 replies
0 likes
PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...
Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant My Question or Issue Previously, using Spotify Connect, the comma...
Spotify Legend
2116 Views
1 replies
1 likes
Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are played normally, after that Spotify starts to skip single (or several) s...
Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are pla...
Moderator
10755 Views
19 replies
0 likes
Device: ZTE Axon 7 (ZTE a2017G)Android 8.0.0BelgiumPremium account Hi, I basically only use spotify to listen to my liked songs, so now that my heart button stopped working everywhere, the app became pretty useless. It started about a month ago, when...
Device: ZTE Axon 7 (ZTE a2017G) Android 8.0.0 Belgium Premium account Hi, I basically only use spotify to listen to my liked songs, so now that my heart button stopped working ev...
Moderator
1914 Views
5 replies
1 likes
PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...
Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0) My Question or Issue From the very beginning of using Spotify on Android, albums an...
Spotify Legend
2379 Views
18 replies
1 likes
PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...
Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1 My Question or Issue In offline mode songs will not play despite following al...
Newbie
3016 Views
4 replies
2 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...
Spotify Legend
8405 Views
8 replies
0 likes
PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...
Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...
Spotify Legend
986 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...
Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11 My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...
Spotify Legend
395 Views
1 replies
0 likes
hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...
hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile ...
Visitor
29670 Views
10 replies
0 likes
