Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395455 Views

546 replies

35 likes

Account
Free
  • 395455 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8424 Views

0 replies

7 likes

  • 8424 Views
  • 0 replies
  • 7 likes

Superuser Contribution Local Files on Android Device

PlanPremium My Question or Issues.I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local audio files" settings on my phone... However I cant find those sett...

Visitor

Plan Premium   My Question or Issues. I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local aud...

Mihail

Spotify Legend

1709 Views

5 replies

0 likes

  • 1709 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect stops working on Pioneer wireless speaker

PlanPremiumDeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueI've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX-N30AE) and two wireless speakers (Pioneer MRX-3). Everything was working ...

Music Fan

Plan Premium Device Galaxy S10e Operating System Android 10   My Question or Issue I've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX...

Ver

Spotify Legend

7460 Views

27 replies

1 likes

Pioneer
Spotify
  • 7460 Views
  • 27 replies
  • 1 likes

Superuser Contribution Negative collors song covers

PlanPremiumCountryPortugalDeviceRedmi note 7Operating SystemAndroid 10 My Question or IssueSome covers look like negatives. Only the ones with darker collors become negative but not all the covers with dark collors become negative. WiBTY6

Visitor

Plan Premium Country Portugal Device Redmi note 7 Operating System Android 10   My Question or Issue Some covers look like negatives. Only the ones with darker collors become negative ...

Novy

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast

PlanPremiumCountryFranceDeviceRealme 5 pro - Huawei M2Operating SystemAndroid 10 - Android 5.1 My Question or IssueSorry for my english.For a week and only with Chromecast : I can't see the picture of the singer ( it's always the picture of the first...

Regular

Plan Premium Country France Device Realme 5 pro - Huawei M2 Operating System Android 10 - Android 5.1   My Question or Issue Sorry for my english. For a week and only with Chromecas...

CarlosE

Spotify Legend

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local files wont download after new update

Since the new update my phone can't download any new songs.There is a circle with an exclamation mark before every local song i try to add.I've reinstalled Spotify and it does not make a difference. Please take a look at this asap. This happens on 2 ...

Regular

Since the new update my phone can't download any new songs. There is a circle with an exclamation mark before every local song i try to add. I've reinstalled Spotify and it does not make a differen...

Eni

Moderator

747 Views

3 replies

0 likes

Android
local download
Spotify
  • 747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading playlist - what is "offline"?

I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded playlist. Since my phone is never offline, it is ei...

Regular

I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded ...

Ver

Spotify Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song shows wrong time

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wrong. This only happens when I select my PC on the dev...

Casual Listener

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wron...

Mihail

Spotify Legend

2709 Views

6 replies

3 likes

  • 2709 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Android App stuck on one song and 0:00 playing on Sonos

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueWhen playing Spotify from phone on Sonos the song tile on the app never advances to the now playing song and the counter is stuck at 0:00 yet the next songs ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue When playing Spotify from phone on Sonos the song tile on the app never advances ...

Xenia

Moderator

1280 Views

2 replies

0 likes

Spotify app stuck
  • 1280 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify searched songs keep repeating

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song in that search criteria or shuffle between the sear...

Newbie

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song ...

Novy

Moderator

1996 Views

2 replies

3 likes

  • 1996 Views
  • 2 replies
  • 3 likes

Superuser Contribution Bugs when playing on external device with new version

Since yesterdays update I am experiencing incredible annoying bugs.When I play music on external devices, the playtime is not shown. It stays at 0:00 while the song is playing at the device. When the song is over and the next one is played, it doesn'...

Regular

Since yesterdays update I am experiencing incredible annoying bugs. When I play music on external devices, the playtime is not shown. It stays at 0:00 while the song is playing at the device. When...

Eni

Moderator

935 Views

4 replies

5 likes

  • 935 Views
  • 4 replies
  • 5 likes

Superuser Contribution [LG Smart Phone] Music not progressing on phone and settings are weird

PlanPremiumCountryUSDevice(LG Stylo 6) My Question or IssueAlright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been working. First, songs appear to either be wrong or not playing on my phone (just ...

Newbie

Plan Premium Country US Device (LG Stylo 6)   My Question or Issue Alright, so I usually use my phone as a remote to sync Spotify on both my google home mini, but it's not been working...

Novy

Moderator

598 Views

1 replies

0 likes

Other
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to pair Spotify with Samsung Buds+ and Samsung Galaxy Active 2 watch

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch.The Buds+ are paired with watch. I can hear the MUSIC app.However, although my Spotify playlist is on my watch, when it plays, I cannot hear it thru my Buds.If I use my Sam...

Visitor

I am having a audio problem between Spotify and Samsung Buds+, Active 2 watch. The Buds+ are paired with watch. I can hear the MUSIC app. However, although my Spotify playlist is on my watch, when ...

Novy

Moderator

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off top section

PlanPremiumCountryUSA Operating SystemAndroid My Question or IssueA few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assumed it was top playlists/albums, but I guess not? It seems like it's more to push pod...

Casual Listener

Plan Premium Country USA  Operating System Android    My Question or Issue A few weeks ago this section at the top stated showing up with random albums/podcasts in it. I assume...

Mario

Spotify Legend

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Go online to see menu.

PlanPremiumCountryEnglandDeviceSamsung Galaxy A6 2018 (December)Operating SystemAndroid 9.0My Question or Issue Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on...

Visitor

Plan Premium Country England Device Samsung Galaxy A6 2018 (December) Operating System Android 9.0 My Question or Issue   Constantly says "Go online to see menu." When I'm online alrea...

Ivan

Spotify Legend

9608 Views

12 replies

12 likes

go online to see menu
Help
Spotify not working
spotify not working on android
  • 9608 Views
  • 12 replies
  • 12 likes

Solved!!Superuser Contribution Available song does not play

Spoiler (Highlight to read) PlanPremiumCountryCHILE Device(Motorola One)Operating System( Android Oreo) My Question or IssueI want to play a song specificly and it shows available in the playlist or artist menu... but its the only one does not play w...

Casual Listener

  Plan Premium Country CHILE   Device (Motorola One) Operating System ( Android Oreo)   My Question or Issue I want to play a song specificly and it shows available in...

Ivan

Spotify Legend

1158 Views

3 replies

0 likes

Android
player
Premium
  • 1158 Views
  • 3 replies
  • 0 likes

Superuser Contribution No video for Joe rogan

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 20 ultraOperating SystemAndroid Oreo My Question or IssueI can still not watch the Joe rogan podcast on my phone. It has been months since you've acquired Joe rogan, with the promise of being a...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 20 ultra Operating System Android Oreo   My Question or Issue I can still not watch the Joe rogan podcast on my phone. It ...

Ver

Spotify Legend

2513 Views

1 replies

0 likes

  • 2513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lockscreen, album art pictures

PlanpremiumCountryfinlandDeviceOneplus 7 proOperating System)android 10My Question or IssueIt Ias been asked for years and you seem to never pay attention to it.Can you please give us an option to disable the cover art wallpaper in the lock screen? T...

Visitor

  Plan premium Country finland Device Oneplus 7 pro Operating System) android 10 My Question or Issue It Ias been asked for years and you seem to never pay attention to it. Can you pl...

óruairc

Casual Listener

2564 Views

3 replies

8 likes

  • 2564 Views
  • 3 replies
  • 8 likes

Superuser Contribution Something went wrong ..

Plan CountryUAEDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Galaxy S6 tablet, after OS last update whenever am clicking on the artist name on Spotify ...

Casual Listener

Plan   Country UAE Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am usi...

Nabil-dxb

Casual Listener

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 30 sec. while playing a song but podcasts are OK

PlanPremiumCountryTurkey DeviceHuawei Mate 10Operating SystemAndroid 9 My Question or IssueWhether it is on the background or opened on the screen, Spotify keeps pausing every 30 seconds only when playing a song, not podcast. I tried pretty much ever...

Casual Listener

Plan Premium Country Turkey  Device Huawei Mate 10 Operating System Android 9   My Question or Issue Whether it is on the background or opened on the screen, Spotify keeps pausing...

Novy

Moderator

2515 Views

1 replies

0 likes

  • 2515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Connecting from Desktop to Andriod

PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...

Music Fan

Plan Premium Country United States Device OnePlus 8 Pro, PC Operating System Oxygen Os 11, Windows 10   My Question or Issue When trying to transfer music from one device to the other,...

Ivan

Spotify Legend

1434 Views

4 replies

0 likes

andriod
Desktop
Windows 10
  • 1434 Views
  • 4 replies
  • 0 likes