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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Playing a podcast from Episodes list no longer queues newer episodes

PlanPremiumCountryPortugalDeviceOnePlus 7t ProOperating SystemAndroid 10My Question or IssueWhen playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to ...

Casual Listener

Plan Premium Country Portugal Device OnePlus 7t Pro Operating System Android 10 My Question or Issue When playing a podcast from the Episodes list, starting at the oldest one, ther...

Jeremy

Spotify Legend

921 Views

5 replies

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Superuser Contribution Google assistant 'resume music on spotify' issue

PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...

Casual Listener

Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant   My Question or Issue Previously, using Spotify Connect, the comma...

Mihail

Spotify Legend

2092 Views

1 replies

1 likes

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Superuser Contribution Spotify App skipping songs randomly

Hello everybody, the Spotify App for Android (version 8.5.81.991) always skips songs. It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are played normally, after that Spotify starts to skip single (or several) s...

Music Fan

Hello everybody,   the Spotify App for Android (version 8.5.81.991) always skips songs.   It doesn't matter if I want to play a playlist or a complete album. The first 2-3 songs are pla...

Novy

Moderator

10722 Views

19 replies

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Superuser Contribution Heart button not responding

Device: ZTE Axon 7 (ZTE a2017G)Android 8.0.0BelgiumPremium account Hi, I basically only use spotify to listen to my liked songs, so now that my heart button stopped working everywhere, the app became pretty useless. It started about a month ago, when...

Visitor

Device: ZTE Axon 7 (ZTE a2017G) Android 8.0.0 Belgium Premium account   Hi,   I basically only use spotify to listen to my liked songs, so now that my heart button stopped working ev...

AlejaR

Moderator

1908 Views

5 replies

1 likes

heart
like
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Superuser Contribution [Android]Albums and artists won't open.

PlanPremiumCountryRussiaDeviceMeizu M6TOperating SystemFlyme 6.3.5.0 (Based on Android 7.0) My Question or IssueFrom the very beginning of using Spotify on Android, albums and artists do not open. The error always appears: "Something went wrong. It d...

Casual Listener

Plan Premium Country Russia Device Meizu M6T Operating System Flyme 6.3.5.0 (Based on Android 7.0)   My Question or Issue From the very beginning of using Spotify on Android, albums an...

Alex

Spotify Legend

2354 Views

18 replies

1 likes

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Superuser Contribution App on Galaxy Watch 3 not working offline

PlanPremium FamilyCountryIrelandDeviceSamsung Galaxy Watch 3Operating SystemTizen 5.5.0.1 My Question or IssueIn offline mode songs will not play despite following all instructions, downloading from WiFi whilst disconnected from phone, playing in sta...

Visitor

  Plan Premium Family Country Ireland Device Samsung Galaxy Watch 3 Operating System Tizen 5.5.0.1   My Question or Issue In offline mode songs will not play despite following al...

lg777

Newbie

3001 Views

4 replies

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Solved!!Superuser Contribution Download error

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 plusOperating SystemAndroid Oreo My Question or IssueMy issue is that since the new ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy 9 plus Operating Syst...

Jeremy

Spotify Legend

8378 Views

8 replies

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Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

Visitor

Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...

Ivan

Spotify Legend

983 Views

1 replies

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Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

Newbie

Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...

Ver

Spotify Legend

391 Views

1 replies

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Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

Gig Goer

hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...

YoavKlausner

Visitor

29236 Views

10 replies

0 likes

Cache
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Superuser Contribution Song Length/Display Error

PlanPremium CountryUSA DeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueSo, this is sort of a strange issue to describe, but I've been having it for several weeks. At random intervals, my phone will get stuck showing a singula...

Visitor

Plan Premium   Country USA   Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue So, this is sort of a strange issue to describe, but I've...

Ivan

Spotify Legend

1290 Views

1 replies

0 likes

Android
display
Glitch
Mobile
s20+
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Solved!! Can't access queue

PlanPremiumOperating SystemAndroid 9 My Question or IssueHi everyone, Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't subscribed to Spotify premium.Any ideas on the reason? Thank you's Samuel Padolus

Casual Listener

  Plan Premium Operating System Android 9   My Question or Issue Hi everyone,  Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't sub...

Caleb_xo

Casual Listener

4152 Views

2 replies

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Quiet over car Bluetooth

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a problem for many people and it's the reason I'm not going...

Casual Listener

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a proble...

473 Views

0 replies

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No shuffle on Discover weekly now playing screen on Android

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueI use The Clock app by Google as my alarm and have it set to play a random song from my Spotify liked songs. This works and is great except this then tur...

Regular

Plan Premium Country Australia Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue I use The Clock app by Google as my alarm and have it set to play a rand...

345 Views

0 replies

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Superuser Contribution Images don't fully load

PlanFreeCountryMéxico DeviceLanix ilium m1 Operating SystemAndroid 7.0 My Question or IssueWhen I enter spotify some images do not fully load this happens in images of artists or albums, the application is updated to the latest version and already cl...

Visitor

Plan Free Country México  Device Lanix ilium m1  Operating System Android 7.0    My Question or Issue When I enter spotify some images do not fully load this happens in ...

user-removed

Not applicable

479 Views

4 replies

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[iOS][Other] Update the App Widget to give us Pause/Play/Forward

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming.I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to tracks.Why can't we get something similar to the Android...

Casual Listener

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming. I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to t...

Billy-J

Spotify Star

811 Views

1 replies

1 likes

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Android app deletes all of my downloads.

PlanPremium DuoDeviceMotorola G8 PowerOperating SystemAndroid Oreo My Question or IssueI had well over 8000 songs downloaded on my device, but for some reason Spotify has decided to randomly delete every single one of them. This is the second time it...

Music Fan

Plan Premium Duo Device Motorola G8 Power Operating System Android Oreo   My Question or Issue I had well over 8000 songs downloaded on my device, but for some reason Spotify has de...

306 Views

0 replies

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'listen on' bug

PlanPremiumCountryThe NetherlandsDeviceOne plus 7TOperating SystemAndroid 10 My Question or IssueWhen pressing Sonos speaker on the 'Listen on' page in the app, there is no response.When Sonos is playing and you want to move music back to the device,...

Newbie

Plan Premium Country The Netherlands Device One plus 7T Operating System Android 10   My Question or Issue When pressing Sonos speaker on the 'Listen on' page in the app, there is no r...

495 Views

0 replies

0 likes

cast
listen on
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Can't stop Shuffle with new narrow sidebar on tablet

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the screen. There are no controls visible for what is playi...

Casual Listener

I have a Samsung tablet. It used to display the "Now Playing" at the wide bottom where I could see a variety of controls. Now it's occupying about 1" wide of space in a column on the left of the scre...

350 Views

0 replies

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Music stops playing (tried all fixes)

PlanPremiumCountryU.S.DeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueMy music stops playing randomly. I tried uninstalling, reinstalling, accepting all permissions, making sure the app can run in the background, and setting it to "no...

Visitor

Plan Premium Country U.S. Device Galaxy S10e Operating System Android 10   My Question or Issue My music stops playing randomly. I tried uninstalling, reinstalling, accepting all permi...

311 Views

0 replies

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