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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395463 Views

546 replies

35 likes

Account
Free
  • 395463 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8424 Views

0 replies

7 likes

  • 8424 Views
  • 0 replies
  • 7 likes

Superuser Contribution Recent Update Android Mobile 8.6.20.1063

PlanPremiumCountryUSA DevicePixel 5Operating SystemAndroid 11 My Question or IssueHello! I love the Spotify experience so thank you! I am experiencing an issue after the recent update 8.6.20.1063. The home screen layout in the Android app has changed...

Casual Listener

Plan Premium Country USA   Device Pixel 5 Operating System Android 11   My Question or Issue Hello! I love the Spotify experience so thank you!   I am experiencing an...

Novy

Moderator

1206 Views

4 replies

3 likes

  • 1206 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Current Song frozen

PlanPremium CountryUK DeviceSamsung Galaxy S10 Operating SystemAndroid V11 My Question or IssueSpotify keeps reporting the same song regardless of what song is actually playing. The controls also get messed up so it thinks songs aren't playing when t...

Casual Listener

Plan Premium   Country UK   Device Samsung Galaxy S10   Operating System Android V11   My Question or Issue Spotify keeps reporting the same song regardless of w...

simmi098

Casual Listener

3467 Views

17 replies

3 likes

  • 3467 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Stop Displaying New Podcast Episodes on mobile

My Question or IssueSo my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device?I used to follow certain podcasts, but I got over them and no longer follow them, but Spotify in...

Casual Listener

My Question or Issue So my question is, how can I stop "New Podcast Episodes" from showing up on my home screen when I open up Spotify on my mobile device? I used to follow certain podcasts, but I ...

Novy

Moderator

5119 Views

4 replies

6 likes

Mobile
Podcasts
  • 5119 Views
  • 4 replies
  • 6 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

Casual Listener

Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...

Jeremy

Spotify Legend

1051 Views

3 replies

0 likes

Android
Android 7.1
i can't listen to music
internal storage
sd card
Something went wrong
tracks can't be played
  • 1051 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlists: Missing Features in mobile app

PlanPremiumCountyGermanyDeviceXiaomi Redmi Note 7Operating SystemAndroid 10 1. Reordering It is not possible to reorder the Playlists themselves. This feature is already very finnicky to use on Desktop, but it exists. On Android it is missing complet...

Casual Listener

Plan Premium County Germany Device Xiaomi Redmi Note 7 Operating System Android 10   1. Reordering   It is not possible to reorder the Playlists themselves. This feature is al...

Jeremy

Spotify Legend

1628 Views

5 replies

0 likes

  • 1628 Views
  • 5 replies
  • 0 likes

Superuser Contribution Ads getting ridiculous, nonstop ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter pressing the button for '30 minutes of ad free listening' and making sure the video is ...

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Mihail

Spotify Legend

1537 Views

1 replies

0 likes

  • 1537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is this a bug?

PlanFreeCountryMexicoDeviceMoto G6Operating SystemAndroid 9Spotify Version8.6.20.1063 My Question or IssueSince April 14th 2021 I have been facing this bug on the Android app's homepage, that day there was an update for the app and since then I have ...

Visitor

Plan Free Country Mexico Device Moto G6 Operating System Android 9 Spotify Version 8.6.20.1063   My Question or Issue Since April 14th 2021 I have been facing this bug on the Android...

Mihail

Spotify Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone not updating currently playing when connected to Google Nest

Latest version of Spotify Android app. Google Pixel 3XL. Google Nest. My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest and then quickly look at my phone if I wanted to know the s...

Casual Listener

Latest version of Spotify Android app. Google Pixel 3XL. Google Nest.   My phone is no longer showing what is currently being played on Google Nest. I used to be able to play music on the Nest...

Jeremy

Spotify Legend

1955 Views

7 replies

14 likes

  • 1955 Views
  • 7 replies
  • 14 likes

Superuser Contribution Why is the updated mobile UI so slow?

I am a premium customer using Spotify app on Samsung J8 running Android 10. I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I am posting here. I have never been a big fan of the mobil...

Newbie

I am a premium customer using Spotify app on Samsung J8 running Android 10.  I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I ...

CarlosE

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback speeed

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed.Country : IndiaAndroid version 9 Samsung Galaxy J7 Nxt 

Visitor

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed. Country : India Android version 9 Samsung Galaxy J7 Nxt    

Eni

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ugly navbar from a recent update

PlanPremium CountryIndia DeviceLG G8X Operating SystemAndroid 10 My Question or IssuePreviously my navigation bar of my phone was translucent and hides whenever I'm lyric mode. But in on the day of February 13 or 14th an update came which it suddenly...

Regular

  Plan Premium   Country India   Device LG G8X   Operating System Android 10   My Question or Issue Previously my navigation bar of my phone was translucent and...

CarlosE

Spotify Legend

992 Views

1 replies

0 likes

  • 992 Views
  • 1 replies
  • 0 likes

Superuser Contribution Main window is cropped

Plan: PremiumCountry: FranceDevice: Chromebook (HP Pro c640)Operating System: Chrome OS 89 (~Android) My Question or IssueThe main window of the app is cropped so I cannot access the lower part of it.- when in large view (tablet mode), the left panel...

Regular

Plan: Premium Country: France Device: Chromebook (HP Pro c640) Operating System: Chrome OS 89 (~Android)   My Question or Issue The main window of the app is cropped so I ca...

adjerbetian

Regular

1542 Views

10 replies

0 likes

  • 1542 Views
  • 10 replies
  • 0 likes

Superuser Contribution why doesn't my Spotify play other suggestions after i search for a song and play it

PlanPremiumCountryNigeriaDevice(LG g6)Operating System( Android 9 .) My Question or IssueWhen i search for a song and play it, after that play my app suggests other songs for me and continues to play but other times it does not. How do i make it alwa...

Visitor

Plan Premium Country Nigeria Device (LG g6) Operating System ( Android 9 .)   My Question or Issue When i search for a song and play it, after that play my app suggests other songs for...

Jeremy

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify "breaks" on Redmi 9 When connecting to PC

PlanPremiumCountryGreeceDeviceXiaomi Redmi 9Operating SystemMIUI 12.0.2 My Question or IssueI just bought this phone, it's brand new and spotify has this issue:Every time I connect to PC while listening on Android, it connects, but spotify on android...

Casual Listener

  Plan Premium Country Greece Device Xiaomi Redmi 9 Operating System MIUI 12.0.2   My Question or Issue I just bought this phone, it's brand new and spotify has this issue: Ever...

Mihail

Spotify Legend

989 Views

3 replies

1 likes

  • 989 Views
  • 3 replies
  • 1 likes

Superuser Contribution Liked Songs Tab Removed From Artist Page

Plan: Premium Country: UK Operating System: Android A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screenshot I've attached. It's something I've used daily since it was implement...

Visitor

Plan: Premium Country: UK Operating System: Android   A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screensho...

Jeremy

Spotify Legend

2650 Views

10 replies

8 likes

  • 2650 Views
  • 10 replies
  • 8 likes

Old version support

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea.I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3).All works fine but now i saw that i can’t move my download folder to mi...

Visitor

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea. I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3). All works fine b...

MateusAuri

Regular

1313 Views

2 replies

1 likes

  • 1313 Views
  • 2 replies
  • 1 likes

[Android][Developer] Bring Back the Lyrics

I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I could follow along with the lyrics. You have always...

Visitor

I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I ...

326 Views

0 replies

0 likes

Android
Developer
  • 326 Views
  • 0 replies
  • 0 likes

UPDATED: Phone not updating currently playing when using Connect w/ chromecast or HEOS

UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers crossed. PlanPremiumCountryUSADevicePixel 3Operating Sys...

Newbie

UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers cross...

AdamDamon

Community Legend

564 Views

1 replies

2 likes

  • 564 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files on Android Device

PlanPremium My Question or Issues.I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local audio files" settings on my phone... However I cant find those sett...

Visitor

Plan Premium   My Question or Issues. I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local aud...

Mihail

Spotify Legend

1710 Views

5 replies

0 likes

  • 1710 Views
  • 5 replies
  • 0 likes