Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194839 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536151 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439768 Views
565 replies
37 likes
PlanPremiumCountryColombia, however I use a VPN sometimes. (I was not using it while the issue was happening) DeviceHuawei P20 ProOperating SystemAndroid 10 My Question or IssueI connect Spotify to a Yamaha R-N303 receiver, while connected, sometimes...
Plan Premium Country Colombia, however I use a VPN sometimes. (I was not using it while the issue was happening) Device Huawei P20 Pro Operating System Android 10 My Question ...
Moderator
2513 Views
6 replies
0 likes
Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for albums i need to tap through to the album before being...
Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for alb...
Spotify Legend
7722 Views
20 replies
11 likes
Plan PremiumCountryUkDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueAs above
Plan Premium Country Uk Device Google Pixel 3a Operating System Android 11 My Question or Issue As above
Spotify Legend
1298 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueImported local files on my PC, adding the files to a play list, and downloaded the playlist. Except the files cannot be played as expected: the two songs I tested...
Plan Premium Country US Device Samsung Galaxy S20 Operating System Android My Question or Issue Imported local files on my PC, adding the files to a play list, and downloaded the pla...
Spotify Legend
585 Views
1 replies
0 likes
Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...
Can you please fix it since a GUI does not give me a hint that I actually liked a song. There is a risk that I click one more time and then I will unheart it...
Casual Listener
865 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 10eOperating SystemAndroid 10Spotify Version8.5.70.484 My Question or IssueSpotify screen will get stuck on album of song not currently playing will also randomly pause. Tapping the backward button starts it ...
Plan Premium Country USA Device Samsung Galaxy 10e Operating System Android 10 Spotify Version 8.5.70.484 My Question or Issue Spotify screen will get stuck on album of song not cu...
Moderator
7073 Views
8 replies
1 likes
My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support regarding this issue, they told that they could only he...
My google account had been deleted for some cause and I couldn't login into it, I had the the right password and email but it showed an error saying wrong email/pass, I contacted spotify support rega...
Spotify Legend
460 Views
1 replies
0 likes
PlanPremiumCountry DeviceLG v60Operating SystemAndroid 11 My Question or IssueThe album art on my lock screen sometimes won't show when I play music from spotify. It works if I change the song on the lock screen and rarely if I change it in the app. ...
Plan Premium Country Device LG v60 Operating System Android 11 My Question or Issue The album art on my lock screen sometimes won't show when I play music from spotify...
Spotify Legend
2143 Views
1 replies
0 likes
still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing PlanPremiumCountryGreeceDeviceSamsung Galaxy S20ULTRA, Samsung Galaxy S7 edge, PX5 Operating SystemAndroid 10, Android 8, And...
still after note 4 age and hundreds of complains you failed to fix the main premium feature, downloads what are disappearing Plan Premium Country Greece Device Samsung Galaxy S20ULTRA, ...
Casual Listener
794 Views
3 replies
0 likes
Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description of it, even after clicking into the Playlist. In fac...
Currently, at least on Android mobile, certain Playlist descriptions, including some made by Spotify, get cut off on the home screen, and there doesn't seem to be a way to read the full description o...
906 Views
0 replies
0 likes
Hi all! Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating? It used to update regularly but it's been stu...
Hi all! Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is...
Spotify Legend
698 Views
3 replies
0 likes
Notification doesn't update in notification bar but it does up date in notification logPlanPremiumCountryAUDevicered magic 5gOperating SystemAndroid 10,11 (NX659J_UNCommon_8.57) My Question or IssueNotification needs fixing
Notification doesn't update in notification bar but it does up date in notification log Plan Premium Country AU Device red magic 5g Operating System Android 10,11 (NX659J_UNCommon_8.57) &nbs...
Spotify Legend
2092 Views
15 replies
0 likes
For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I select a specific song or select "Shuffle". Sometimes, I can go...
For the past few months, I'll open a playlist and select a song and it will play. Then about 20-seconds into the song, it'll suddenly stop and switch to the radio. This happens whether I ...
Moderator
1381 Views
7 replies
0 likes
PlanPremiumCountryRomaniaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSo what's been happening since the last update (version 8.6.24.918) I've been experiencing some problems with streaming songs and clicking on playlists/ars...
Plan Premium Country Romania Device Samsung Galaxy S8+ Operating System Android 9 My Question or Issue So what's been happening since the last update (version 8.6.24.918) I've been e...
Moderator
466 Views
1 replies
0 likes
I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp.I put my browser in Desktop mode but it just loads the mobile Spotify page in desktop format.How d...
I'm trying to combine 2 playlists together. Apparently we don't have the technology to do that on mobile but it was suggested to use the Desktop webapp. I put my browser in Desktop mode but it just ...
Casual Listener
4801 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceSony Xperia 10 IIOperating SystemAndroid 10 My Question or IssueMy widget for Spotify is huge, want it less big. It doesn't look good at all.
Plan Premium Country Sweden Device Sony Xperia 10 II Operating System Android 10 My Question or Issue My widget for Spotify is huge, want it less big. It doesn't look good at all.
Casual Listener
2511 Views
8 replies
0 likes
Plan PremiumCountryUKDeviceSamsung S20eOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have recently purchased first HI Fi with integrated Spotify Connect. I am using phone to control this from the Spotify app...
Plan Premium Country UK Device Samsung S20e Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have recently purchased first HI F...
Moderator
570 Views
3 replies
0 likes
Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Helps avoiding the stress of find songs I know I have ...
Can you please add a search function with your own playlist. It would be so much easier to search a song within my own playlist, as sometimes I want to listen to my playlist from a certain point. Hel...
Spotify Star
450 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceFairphone 3Operating SystemAndroid 10 My Question or IssueHey everyoneI got a small problem but somehow it really gets on my nerves.When I use Spotify on my Android phone over my phones data it works without a probl...
Plan Premium Country Switzerland Device Fairphone 3 Operating System Android 10 My Question or Issue Hey everyone I got a small problem but somehow it really gets on my nerves. ...
Spotify Legend
1632 Views
10 replies
0 likes
PlanPremiumCountrybelgiumDevice(xiaomi mi8)Operating System( Android ) My Question or Issuesince the new UI these spotify lists don't sync to my mobile device. On the desktop i removed the songs i don't want to see anymore, but on my cellphone they s...
Plan Premium Country belgium Device (xiaomi mi8) Operating System ( Android ) My Question or Issue since the new UI these spotify lists don't sync to my mobile device. On the desktop...
Spotify Legend
1783 Views
11 replies
0 likes
