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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7271 Views

0 replies

7 likes

  • 7271 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify in Offline Mode on Android Auto is basically unusable

PlanPremiumCountryCanadaDevice(Pixel 3)Operating System(Android 11) My Question or IssueWhenever in Offline mode on Spotify and I connect to my car's Android Auto, the only music that I can play are from Playlists. When I navigate to the Artists tab,...

Visitor

Plan Premium Country Canada Device (Pixel 3) Operating System (Android 11)   My Question or Issue Whenever in Offline mode on Spotify and I connect to my car's Android Auto, the only m...

Mihail

Spotify Legend

1661 Views

1 replies

1 likes

  • 1661 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android] Icons are broken

PlanPremiumCountry DeviceXiaomi Mi9TOperating SystemAndroid 11 My Question or IssueAfter updating OS to Android 11 i have the icons look like this, re-install wont help

Visitor

Plan Premium Country   Device Xiaomi Mi9T Operating System Android 11   My Question or Issue After updating OS to Android 11 i have the icons look like this, re-install wont help ...

Ivan

Spotify Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen is off

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I could find, cleared the cache, reinstalled the app, but...

Casual Listener

When listening to music on the built-in speakers of my Tablet, the music stops after one or two songs after the screen has turned off. I have disabled any battery optimization or energy saving I coul...

Ivan

Spotify Legend

5551 Views

3 replies

0 likes

  • 5551 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sections of Like Songs not playing when selected

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid 11Version8.5.82.894 My Question or IssueRecently sections of my 'Liked' songs have become unplayable if I were to tap on them. They are not greyed out and will play when using the desktop and ...

Regular

Plan Premium Country USA Device Pixel 4 Operating System Android 11 Version 8.5.82.894   My Question or Issue Recently sections of my 'Liked' songs have become unplayable if I were t...

Alex

Spotify Legend

619 Views

3 replies

0 likes

android 11
Liked Songs Playlist
Mobile
Pixel 4
  • 619 Views
  • 3 replies
  • 0 likes

Constantly having two Spotify pop-ups in notification bar

PlanPremiumCountryGermany DeviceHuawei Nova 2Operating SystemAndroid 8.0 My Question or IssueRecently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and t...

Casual Listener

Plan Premium Country Germany  Device Huawei Nova 2 Operating System Android 8.0   My Question or Issue Recently Spotify is constantly showing two pop-ups when I pull the notificat...

Emilia_8

Community Legend

2987 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Numerous content won`t load, play or seem unavailable on family premium account

Hi Community, numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Android 7.0 device) but works smoothly on the main account. After ...

Casual Listener

Hi Community,   numerous content won`t load (grey vinyl like patterns), play or seem completely unavailable on my partners family premium account (recently updated mobile application on Andro...

Jeremy

Spotify Legend

797 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

When are we going to get the UI update that was promised?

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueWe were told 8 months ago a major UI update that Apple music got would be ''coming soon" yet this suggested time-frame has clearly passed, could we please ...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue We were told 8 months ago a major UI update that Apple music got would be ...

ianhandsup

Music Fan

4978 Views

7 replies

208 likes

  • 4978 Views
  • 7 replies
  • 208 likes

Superuser Contribution How to delete imported songs from device in "Liked Songs"

Hi, I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of the list. Is it possible to clear "Liked Songs"? Or do I have ...

Casual Listener

Hi,   I just imported all the local songs on my phone to "Liked Songs", but I would like to undo it, because there are hundreds of songs so I have to swipe repeatedly to reach the bottom of th...

zeeg_ortex

Casual Listener

3597 Views

5 replies

1 likes

  • 3597 Views
  • 5 replies
  • 1 likes

Lyrics is cut off when font size and display size are large.

PlanFreeCountryTaiwan DeviceGoogle Pixel 4a (non 5G)Operating SystemAndroid 11Spotify Version8.5.82.894 My Question or IssueMy synchrony lyrics is cut off when I set my font size and display size into large.I showed the difference between default fon...

Casual Listener

Plan Free Country Taiwan   Device Google Pixel 4a (non 5G) Operating System Android 11 Spotify Version 8.5.82.894   My Question or Issue My synchrony lyrics is cut off whe...

songassistant

Composer

4058 Views

2 replies

0 likes

Android
lyrics
  • 4058 Views
  • 2 replies
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Superuser Contribution Tablet app shows wrong navigation in home screen

PlanFreeApp Version8.5.82.894DeviceHuawei MediaPad T1 10Operating SystemAndroid 4.4.4 My Question or IssueSince 15th Octobre 2020 home screen of app has been significantly changed.In "aktuelleoberflaeche.png" you can see current home screen with left...

Regular

Plan Free App Version 8.5.82.894 Device Huawei MediaPad T1 10 Operating System Android 4.4.4   My Question or Issue Since 15th Octobre 2020 home screen of app has been significantly ch...

Ver

Spotify Legend

818 Views

3 replies

0 likes

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Superuser Contribution Car mode works only when clicked in options.

The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either. Often the app requires me to run the app and click play instead the play functio...

Regular

The car mode (selected to always) switches back to regular every time the app is started again. Yes - in the car of course. Of course automatic mode doesn't work either.   Often the app requir...

Jeremy

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play local files

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueI can't play local files through Spotify. They play just fine using other players, and I followed the instructions on how to play local files on my phone by addi...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android   My Question or Issue I can't play local files through Spotify. They play just fine using other players, an...

nogoshekwinski

Casual Listener

739 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution [Oneplus] No music when connecting wired headset (3.5 mm)

Spotify version 8.5.82.894DeviceOnePlus 5TOperating SystemAndroid 10.0.0 With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playing but no sound. It's not an issue of headset/jack as other applicat...

Regular

Spotify version 8.5.82.894 Device OnePlus 5T Operating System Android 10.0.0   With the latest update, I can't hear music when wired headset is connected. Spotify shows that music is playi...

Jeremy

Spotify Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Local files won’t play on phone

Plan: Premium Device: Samsung galaxy s7 I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them anyd they are just grayed out. I have premium I didn’t download them form any illegal sources and...

Visitor

Plan: Premium   Device: Samsung galaxy s7   I downloaded local files on my pc they work fine on there but when I try on my phone it doesn’t let me play them any d they are just grayed ...

songassistant

Composer

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
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Superuser Contribution I can't connect to Chromecast anymore

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me the name of my chromecast device but I can't select...

Newbie

Starting a couple days ago whenever I try to connect my Spotify to my Chromecast (it always worked with no issues previously) when I tap on to select a device to which stream the content it shows me ...

tigaaa

Roadie

5048 Views

5 replies

6 likes

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Superuser Contribution Streaming issue

Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app she says this device does not support Spotify. If I a...

Newbie

Yesterday Spotify stopped working with my Sonos. I have my Echo set up to play music through my Sonos speaker and now Spotify will not work. When I asked Alexa to play music through my Spotify app sh...

Jeremy

Spotify Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor "Hide this song" placement, song menu action order

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueThe "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add to Playlist" options, both positive reactions to a song you want to keep/mak...

Casual Listener

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue The "Hide this song" placement seems pretty terrible. It's right in between "Like" and "Add ...

Xenia

Moderator

319 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Android][Other] 3 Ads After Every 1 Song Bug

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...

Newbie

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...

Alex

Spotify Legend

2291 Views

2 replies

11 likes

Android
Other
  • 2291 Views
  • 2 replies
  • 11 likes

Solved!!Superuser Contribution Any Artist and Album page does not load

Plan PremiumCountryGermanyDeviceAsus ZenFone 7Operating SystemAndroid 10Spotify Version8.5.82.894 So, for a week now I can not access any Artist or Album pages. It only shows me either "Check your Internet connection and try again" or "Something went...

Casual Listener

  Plan Premium Country Germany Device Asus ZenFone 7 Operating System Android 10 Spotify Version 8.5.82.894     So, for a week now I can not access any Artist or Album pa...

Jeremy

Spotify Legend

993 Views

5 replies

0 likes

  • 993 Views
  • 5 replies
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Superuser Contribution Spotify start without any reason

Plan : PremiumCountry : FranceDevice : Xiaomi mi mix 2Operating System : android 9, MIUI 12.0.1 My Question or IssueHello,I have a problem with my phone. Since may, I have in my car android auto. When I take my car, I plug my phone, android auto star...

Casual Listener

Plan : Premium Country : France Device : Xiaomi mi mix 2 Operating System : android 9, MIUI 12.0.1   My Question or Issue Hello, I have a problem with my phone. Since ...

Alex

Spotify Legend

859 Views

6 replies

0 likes

  • 859 Views
  • 6 replies
  • 0 likes