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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386679 Views

545 replies

34 likes

Account
Free
  • 386679 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8029 Views

0 replies

7 likes

  • 8029 Views
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  • 7 likes

Superuser Contribution Why is the updated mobile UI so slow?

I am a premium customer using Spotify app on Samsung J8 running Android 10. I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I am posting here. I have never been a big fan of the mobil...

Newbie

I am a premium customer using Spotify app on Samsung J8 running Android 10.  I do not know why it is so difficult to contact support but I have been unable to find a solution to my problem so I ...

CarlosE

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback speeed

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed.Country : IndiaAndroid version 9 Samsung Galaxy J7 Nxt 

Visitor

Issue : Playback speed button in any of the podcasts is removed or not showing in my phone. I reinstalled but nothing changed. Country : India Android version 9 Samsung Galaxy J7 Nxt    

Eni

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ugly navbar from a recent update

PlanPremium CountryIndia DeviceLG G8X Operating SystemAndroid 10 My Question or IssuePreviously my navigation bar of my phone was translucent and hides whenever I'm lyric mode. But in on the day of February 13 or 14th an update came which it suddenly...

Regular

  Plan Premium   Country India   Device LG G8X   Operating System Android 10   My Question or Issue Previously my navigation bar of my phone was translucent and...

CarlosE

Spotify Legend

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Main window is cropped

Plan: PremiumCountry: FranceDevice: Chromebook (HP Pro c640)Operating System: Chrome OS 89 (~Android) My Question or IssueThe main window of the app is cropped so I cannot access the lower part of it.- when in large view (tablet mode), the left panel...

Regular

Plan: Premium Country: France Device: Chromebook (HP Pro c640) Operating System: Chrome OS 89 (~Android)   My Question or Issue The main window of the app is cropped so I ca...

adjerbetian

Regular

1502 Views

10 replies

0 likes

  • 1502 Views
  • 10 replies
  • 0 likes

Superuser Contribution why doesn't my Spotify play other suggestions after i search for a song and play it

PlanPremiumCountryNigeriaDevice(LG g6)Operating System( Android 9 .) My Question or IssueWhen i search for a song and play it, after that play my app suggests other songs for me and continues to play but other times it does not. How do i make it alwa...

Visitor

Plan Premium Country Nigeria Device (LG g6) Operating System ( Android 9 .)   My Question or Issue When i search for a song and play it, after that play my app suggests other songs for...

Jeremy

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify "breaks" on Redmi 9 When connecting to PC

PlanPremiumCountryGreeceDeviceXiaomi Redmi 9Operating SystemMIUI 12.0.2 My Question or IssueI just bought this phone, it's brand new and spotify has this issue:Every time I connect to PC while listening on Android, it connects, but spotify on android...

Casual Listener

  Plan Premium Country Greece Device Xiaomi Redmi 9 Operating System MIUI 12.0.2   My Question or Issue I just bought this phone, it's brand new and spotify has this issue: Ever...

Mihail

Spotify Legend

962 Views

3 replies

1 likes

  • 962 Views
  • 3 replies
  • 1 likes

Superuser Contribution Liked Songs Tab Removed From Artist Page

Plan: Premium Country: UK Operating System: Android A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screenshot I've attached. It's something I've used daily since it was implement...

Visitor

Plan: Premium Country: UK Operating System: Android   A while back, my version of Spotify started including a 'Liked Songs' page at the top of every artist page, as per the screensho...

Jeremy

Spotify Legend

2598 Views

10 replies

8 likes

  • 2598 Views
  • 10 replies
  • 8 likes

Old version support

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea.I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3).All works fine but now i saw that i can’t move my download folder to mi...

Visitor

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea. I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3). All works fine b...

MateusAuri

Regular

1280 Views

2 replies

1 likes

  • 1280 Views
  • 2 replies
  • 1 likes

[Android][Developer] Bring Back the Lyrics

I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I could follow along with the lyrics. You have always...

Visitor

I just signed up for Spotify two months ago. At 40 years old, I finally chose, subscribed, and paid for a streaming service on my Android. What a blissful two months it was...As I played my songs, I ...

317 Views

0 replies

0 likes

Android
Developer
  • 317 Views
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UPDATED: Phone not updating currently playing when using Connect w/ chromecast or HEOS

UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers crossed. PlanPremiumCountryUSADevicePixel 3Operating Sys...

Newbie

UPDATE: After reading some other threads I logged out of my desktop and on my old phone AND logged out and deleted the app from my current phone. Reinstalled and it seems to be working. Fingers cross...

AdamDamon

Community Legend

551 Views

1 replies

2 likes

  • 551 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files on Android Device

PlanPremium My Question or Issues.I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local audio files" settings on my phone... However I cant find those sett...

Visitor

Plan Premium   My Question or Issues. I have local Files on my desktop which I want to play on my mobile... When I tried to look up how to achieve that all I got was to enable the "local aud...

Mihail

Spotify Legend

1602 Views

5 replies

0 likes

  • 1602 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect stops working on Pioneer wireless speaker

PlanPremiumDeviceGalaxy S10eOperating SystemAndroid 10 My Question or IssueI've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX-N30AE) and two wireless speakers (Pioneer MRX-3). Everything was working ...

Music Fan

Plan Premium Device Galaxy S10e Operating System Android 10   My Question or Issue I've been using Spotify with my home audio devices for years. I have a Pioneer amplituner (Pioneer SX...

Ver

Spotify Legend

7252 Views

27 replies

1 likes

Pioneer
Spotify
  • 7252 Views
  • 27 replies
  • 1 likes

Superuser Contribution Negative collors song covers

PlanPremiumCountryPortugalDeviceRedmi note 7Operating SystemAndroid 10 My Question or IssueSome covers look like negatives. Only the ones with darker collors become negative but not all the covers with dark collors become negative. WiBTY6

Visitor

Plan Premium Country Portugal Device Redmi note 7 Operating System Android 10   My Question or Issue Some covers look like negatives. Only the ones with darker collors become negative ...

Novy

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast

PlanPremiumCountryFranceDeviceRealme 5 pro - Huawei M2Operating SystemAndroid 10 - Android 5.1 My Question or IssueSorry for my english.For a week and only with Chromecast : I can't see the picture of the singer ( it's always the picture of the first...

Regular

Plan Premium Country France Device Realme 5 pro - Huawei M2 Operating System Android 10 - Android 5.1   My Question or Issue Sorry for my english. For a week and only with Chromecas...

CarlosE

Spotify Legend

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local files wont download after new update

Since the new update my phone can't download any new songs.There is a circle with an exclamation mark before every local song i try to add.I've reinstalled Spotify and it does not make a difference. Please take a look at this asap. This happens on 2 ...

Regular

Since the new update my phone can't download any new songs. There is a circle with an exclamation mark before every local song i try to add. I've reinstalled Spotify and it does not make a differen...

Eni

Moderator

733 Views

3 replies

0 likes

Android
local download
Spotify
  • 733 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading playlist - what is "offline"?

I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded playlist. Since my phone is never offline, it is ei...

Regular

I understand how downloading songs and playlists work and how to use them offline. But I have trouble finding confirmation on how Spotify behaves when being on cellular data playing a pre-downloaded ...

Ver

Spotify Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song shows wrong time

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wrong. This only happens when I select my PC on the dev...

Casual Listener

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wron...

Mihail

Spotify Legend

2654 Views

6 replies

3 likes

  • 2654 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Android App stuck on one song and 0:00 playing on Sonos

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question or IssueWhen playing Spotify from phone on Sonos the song tile on the app never advances to the now playing song and the counter is stuck at 0:00 yet the next songs ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 11   My Question or Issue When playing Spotify from phone on Sonos the song tile on the app never advances ...

Xenia

Moderator

1268 Views

2 replies

0 likes

Spotify app stuck
  • 1268 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify searched songs keep repeating

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song in that search criteria or shuffle between the sear...

Newbie

When I search for a specific artist to listen to while in offline mode, I will click on one of their songs to play and usually when that one song finishes playing it either moves on to the next song ...

Novy

Moderator

1976 Views

2 replies

3 likes

  • 1976 Views
  • 2 replies
  • 3 likes