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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106571 Views

26 replies

3 likes

  • 106571 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216087 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216087 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569544 Views

78 replies

3 likes

  • 569544 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469653 Views

577 replies

40 likes

Account
Free
  • 469653 Views
  • 577 replies
  • 40 likes

Superuser Contribution Music stops playing, shows incorrect currently playing song

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueStarting sometime in the last two weeks, Spotify just stops playing every few minutes. Happens on both regular playlists, like Discover Weekly and also podcasts. I have ...

Newbie

Plan Premium Country USA Device OnePlus 6T Operating System Android   My Question or Issue Starting sometime in the last two weeks, Spotify just stops playing every few minutes. Happen...

Ivan

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts in background and app does not show that it is playing

PlanPremiumCountryLithuaniaDeviceSamsung s21 ultraOperating SystemAndroid 11 My Question or IssueSpotify starts playing in the background when connected to Bluetooth headphones or car BT system. But the Spotify app does not show that the song is bein...

Casual Listener

Plan Premium Country Lithuania Device Samsung s21 ultra Operating System Android 11   My Question or Issue Spotify starts playing in the background when connected to Bluetooth headphon...

Alex

Spotify Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clock is connected notification

PlanFamily PremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueBasically the same issue as a lot of people have had with the Waze connection notification. Mine is connected to my clock to wake me up and now the...

Casual Listener

Plan Family Premium Country Belgium Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Basically the same issue as a lot of people have had with the Waze conn...

Ivan

Spotify Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Freezing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemOne UI 2.5 - Android 10 My Question or IssueThe app keeps freezing after entering a playlist, then trying to go back to the home screen. The app will not respond to input until it is for...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System One UI 2.5 - Android 10   My Question or Issue The app keeps freezing after entering a playlist, then trying to g...

user-removed

Not applicable

7673 Views

23 replies

2 likes

  • 7673 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Why is the Good Morning section of most played playlist not showing?

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such featurePlanFreeCountryIndiaDeviceRedmi 9 powerOperating SystemAndroid 11 My Question or Issue

Newbie

My previous account used to have a good morning or evening tab which I really liked but in my new there is no such feature Plan Free Country India Device Redmi 9 power Operating System Androi...

CarlosE

Spotify Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts, music, play/pause, disconnecting heaephones and randomly stopping playback

Plan PremiumCountry Finland DeviceOneplus 6Operating SystemOxygen os 10.3.10 My Question or Issue1.podcast are glitching all the controls. I cannot control playback through headphones nor lock screen.2. Last played thing (podcast or music) freezes on...

Casual Listener

Plan   Premium Country Finland     Device Oneplus 6 Operating System Oxygen os 10.3.10   My Question or Issue 1.podcast are glitching all the controls. I cannot contro...

CarlosE

Spotify Legend

818 Views

3 replies

0 likes

Android android10 oneplus oneplus6 playback issue freezing controls lockscreen headphones
  • 818 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Connect not working to AV Receiver, no devices on Windows or Web

Plan: Premium DuoCountry: USDevices:- Google Pixel 4, Spotify App- Dell XPS-15, Windows 10 20H2- Marantz NR1711, latest firmware- 2x Google Nest Minis- Amazon Alexa device (not sure the name/model, it's a room mates) My Question or IssueThere are dif...

Casual Listener

Plan: Premium Duo Country: US Devices: - Google Pixel 4, Spotify App - Dell XPS-15, Windows 10 20H2 - Marantz NR1711, latest firmware - 2x Google Nest Minis - Amazon Alexa device (not sur...

Mihail

Spotify Legend

3212 Views

4 replies

0 likes

  • 3212 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't clean install on Android 11, Spotify is deleting songs when I turn off my phone.

PlanPremiumCountryCanadaDeviceSamsung s20 FE 5gOperating SystemAndroid 11 My Question or IssueSpotify is deleting my songs when I turn off my phone and every odd time signs me out of my accout. Funny enough, if Spotify was in offline mode when I turn...

Casual Listener

Plan Premium Country Canada Device Samsung s20 FE 5g Operating System Android 11   My Question or Issue Spotify is deleting my songs when I turn off my phone and every odd time signs m...

Dacosja

Newbie

1841 Views

8 replies

2 likes

  • 1841 Views
  • 8 replies
  • 2 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

Casual Listener

  Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...

Mihail

Spotify Legend

1251 Views

5 replies

0 likes

adding song to the queue
Queue bug
Queue Button
Queue option
Queue To.
search results
  • 1251 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stopped working on my Huawei Y5P

PlanPremiumCountryGermanyDeviceHuawei Y5POperating SystemAndroid 10 My Question or IssueHello dear Spotify team! I've had an issue with my Spotify for about a week now where I just can't get it to run anymore. This originally began after updating my ...

Visitor

Plan Premium Country Germany Device Huawei Y5P Operating System Android 10   My Question or Issue Hello dear Spotify team! I've had an issue with my Spotify for about a week now where ...

Mzie33

Newbie

3443 Views

2 replies

0 likes

  • 3443 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I list artists I'm following?

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid V9 My Question or IssueHow can I list the artists I'm following?

Newbie

  Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android V9   My Question or Issue How can I list the artists I'm following?

Jeremy

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files will not play, grayed out

Premium, Android/Windows (trouble is related to syncing) A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose them (I didn't have Spotify at the time). When I got Spotify, I...

Casual Listener

Premium, Android/Windows (trouble is related to syncing)   A very long time ago, I was getting a new phone, and I wanted to move my files over from my phone to my computer so I didn't lose the...

CarlosE

Spotify Legend

6360 Views

7 replies

0 likes

  • 6360 Views
  • 7 replies
  • 0 likes

[Android] phone app skips podcasts without warning

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode. This is extremely frustrating and I'm disheartened to see that this i...

Visitor

Every single day. I load up a downloaded podcast only to have it jump to the next episode and mark the one i was on as "played" when i still have HOURS left in the current episode.   This is e...

711 Views

0 replies

0 likes

Android
  • 711 Views
  • 0 replies
  • 0 likes

[Mobile][Podcasts] Sort by

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard to hunt for podcasts while driving so this change ...

Visitor

In the Sort by menu for podcast add a Recently Updated tab so that when the creators upload their latest episode it will be at the top of the list making the latest episodes easier to find. It's hard...

1150 Views

0 replies

3 likes

Mobile
Podcasts
  • 1150 Views
  • 0 replies
  • 3 likes

Superuser Contribution Android App. Audio pausing at strange intervals, the 'currently playing' page is also getting stuck

PlanPremium CountryUKDeviceGalaxy S10Operating System? My Question or IssueAudio on phone keeps automatically pausing no matter what i am listening to, playlist, podcast etc. All at strange inconsistent intervals - no matter if the app is open or whe...

Newbie

Plan Premium   Country UK Device Galaxy S10 Operating System ?   My Question or Issue Audio on phone keeps automatically pausing no matter what i am listening to, playlist, podca...

Eni

Moderator

631 Views

1 replies

1 likes

audio
frozen
  • 631 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Now playing" screen freezes but continues to play the playlist

PremiumUSA Samsung Galaxy S9+Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" screen will freeze on what I was listening to before changing the playlist or getting in th...

Casual Listener

Premium USA     Samsung Galaxy S9+ Android 10   Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" scree...

Alex

Spotify Legend

19709 Views

20 replies

19 likes

"Now Playing"
Android
Freezing
  • 19709 Views
  • 20 replies
  • 19 likes

Superuser Contribution 'Now Playing' does not change and gets stuck

PlanPremiumCountryNew ZealandDeviceNokia 7+Operating SystemAndroid Pie My Question or IssueSpotify keeps getting stuck on the current track (usually a podcast) - I have to clear the app data completely to fix it. I've recently done a complete fresh r...

Casual Listener

Plan Premium Country New Zealand Device Nokia 7+ Operating System Android Pie   My Question or Issue Spotify keeps getting stuck on the current track (usually a podcast) - I have to cl...

Mihail

Spotify Legend

831 Views

3 replies

2 likes

  • 831 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files keep breaking

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears randomly in queue it skips over like its unavalable. Inf...

Casual Listener

spotify keeps doing a fun feature of randomly desyncing one local file ever so often and i cant find a fix for it. the weirdest part is i can still play the song by tapping it but if it appears rando...

Mihail

Spotify Legend

816 Views

1 replies

1 likes

  • 816 Views
  • 1 replies
  • 1 likes

Superuser Contribution Albums not sorted correctly

PlanPremiumCountrySpainDeviceXiaomi Mi 9Operating SystemMIUI Global 12.0.5 (Android 10)App Version8.6.28.700 My Question or IssueHello, I opened an issue for the Desktop app because some artists had their albums not sorted correctly: https://communit...

Composer

Plan Premium Country Spain Device Xiaomi Mi 9 Operating System MIUI Global 12.0.5 (Android 10) App Version 8.6.28.700   My Question or Issue Hello,   I opened an issue for the...

591 Views

0 replies

0 likes

  • 591 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't play a specific song

Plan: PremiumDevice: Google PixelOperating System: Android 9 My Question or IssueFor whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play. It does not show up in the now playing section and, when set in ...

Casual Listener

Plan: Premium Device: Google Pixel Operating System: Android 9   My Question or Issue For whatever reason, when I attempt to play the song "James Dean" by The Wrecks, the song does not play...

Novy

Moderator

1084 Views

4 replies

0 likes

  • 1084 Views
  • 4 replies
  • 0 likes