Audio scrubber counts infinitely

[jabulani]

Plan

Premium

Country

USA

Device

OnePlus 7T

Operating System

Oxygen OS 11

My Question or Issue

When I play music on another device, sometimes the audio scrubber in the notification stops at the end of the duration but in the app the scrubber continues to count up, it's weird looking

[CarlosE]

Hi there @jabulani,

Thanks for reaching out to the Community and welcome!

That's weird indeed. As a first step, try logging out, restarting your device, and logging back in. If that doesn't do the trick, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

If the issue persists, could you try from a different device and let us know if there's any difference?

Keep us posted. We'll be on the lookout.

[jabulani]

A cold restart resets it, it's just an odd experience

[CarlosE]

Hey @jabulani,

Thanks for your reply.

It's good to know that restarting the app helps. We'll make sure to pass this on to the right folks to be looked into.

If you have any questions or need anything else, we're always a post away.

Have a good one 🙂